Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S7
Samsung Galaxy S® 5
Apple® iPhone® 7 Plus
Moto Z Play Droid Edition
Apple® iPhone® 5s
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Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Samsung Galaxy S® 4
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DROID TURBO 2
Apple® iPhone® 5c
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
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Apple® iPhone® 5
Verizon Ellipsis™ 7
Google Pixel
Samsung Galaxy J3 V
Droid Turbo in Ballistic Nylon
DROID MAXX by MOTOROLA
LG G5
Samsung 3G Network Extender
Droid Turbo by Motorola
Apple® iPad® 2
Verizon Jetpack® MiFi® 6620L
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Apple® iPhone® 4s
LG G4™
Samsung Galaxy J3 (2016)
Moto Z Force Droid Edition
LG G3
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Apple® iPhone® 4
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Google Pixel XL
GizmoGadget™ by LG
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Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy S® III
GizmoPal™
LG V10™
LG Optimus Zone™ 3 Prepaid
Verizon MiFi® 4G LTE Global USB Modem U620L
DROID MAXX 2
LG G Vista
Samsung Galaxy Note® 3
Samsung 4G LTE Network Extender
Hum by Verizon
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GizmoPal® 2 by LG
HTC Desire® 526
Ellipsis™ Jetpack® MHS800L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Stylo™ 2 V
DROID RAZR M by MOTOROLA
DROID MINI by MOTOROLA
Casio G'zOne Commando®
V20™
Brigadier™ by Kyocera
Samsung Galaxy Note7
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
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LG K8 V
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DuraXV
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Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G2
LG Extravert™ 2
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
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HTC Desire® 530
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Ellipsis™ Jetpack® MHS815L
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Moto Z Droid Edition
HTC One® (M8)
LG Octane™
Verizon 4G LTE USB Modem 551L
DROID ULTRA by MOTOROLA
Moto G Play
Samsung Gusto® 2
Gear S2
iPad® Pro
Samsung Galaxy Note® II
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
HTC One M9
Verizon 4G LTE USB Modem UML295
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
LG K4™ LTE
Samsung Convoy™ 2
DROID TURBO 2 - Designed by You
Galaxy Note® Edge
Samsung Intensity™ II
Sony Xperia® Z3v
iPad® Air 2
Verizon Wireless AirCard® 595
LTE Internet (Installed)
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Nokia Lumia 928
LG Exalt™
Galaxy Tab E (8.0)
DROID INCREDIBLE 4G LTE by HTC
Nexus 6
BlackBerry® Bold™ 9930 smartphone
PRIV™ by Blackberry®
Gear S®
Moto X™ by Motorola
HTC Desire® 626
DROID RAZR by MOTOROLA
DROID by MOTOROLA
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Moto X™ (2nd Gen.)
Nokia Lumia 822
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Apple® iPad® mini with Retina display
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
HTC 10™
LG Revere®
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Microsoft Surface 3
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Kyocera DuraXV+
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LG Exalt™II
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
HTC One®
Transpyre™ Prepaid
LG Accolade™
LG Optimus Exceed™ 2
iPad Pro™ (9.7-inch)
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Apple® iPad® Air™
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Nokia Lumia Icon
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DROID RAZR MAXX by MOTOROLA
Verizon Ellipsis™ 8 HD
Verizon Wireless USB760 Modem
Motorola RAZR V3m
Apple® iPad® mini
iPad® mini 4
LG G Pad™ X8.3
DROID DNA by HTC
Lancet™ for Android™
LG Vortex™
Enact™ by LG
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
G Pad™ 7.0 LTE
LG 4G LTE USB Modem VL600
Lancet™
Apple® iPad® with Wi-Fi + 4G
DROID RAZR HD by MOTOROLA
LG VX8300
LG Cosmos™
Samsung Haven™
DROID INCREDIBLE 2 by HTC
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DROID BIONIC by MOTOROLA
Watch Urbane™ 2nd Edition LTE
Dell™ Vostro™ V13 Laptop
DROID 4 by MOTOROLA
LG enV®2
BlackBerry® Z30 smartphone
Pantech Hotshot™
Samsung Intensity™
DROID X by MOTOROLA
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BlackBerry® Bold 9650 smartphone
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LG enV® TOUCH
LG Cosmos™ Touch
Delphi Connect with 4G LTE Mobile Hotspot
HTC One® max
LG VX5500
Apple® iPad® with Retina display
Hydro ELITE by KYOCERA
Samsung Galaxy™ Stratosphere™ II
Nokia 2366i
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DROID X2 by MOTOROLA
LG Extravert™
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Galaxy Nexus by Samsung
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HTC One® remix
Verizon Converged VOIP Device
Samsung Gear S2 classic
Samsung Fascinate™
Windows Phone 8X by HTC
LG Migosm
Nokia Lumia 2520
THUNDERBOLT™ by HTC
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Samsung Galaxy Tab® S
Samsung Galaxy Note® Pro
Pantech Perception™
Verizon GizmoTab™
Verizon MiFi™2200 Intelligent Mobile Hotspot
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BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Pearl™ Flip 8230 smartphone
LG VX5400
Intuition™ by LG
LG Optimus Zone™
Samsung SCH-u340
iPad® mini 3
Samsung ATIV SE™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
HTC Desire® 612
HP Elite x2 1012
DROID 3 by MOTOROLA
Verizon Wireless UM175 USB Modem
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
LG Dare™
Samsung Galaxy Legend™
HTC Rhyme™
Motorola W385
Verizon Wireless USB720 Modem
Google Nexus 7
Moto X™ - Designed by You (2nd Generation)
Sony Xperia® Z2
Samsung Galaxy Note® 10.1 2014 Edition
Samsung ATIV Odyssey™
BlackBerry® Storm2™ 9550 smartphone
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1
BlackBerry® Curve™ 8330 smartphone
Verizon Wireless AirCard® 595U USB Modem
Samsung Galaxy Tab® (7.7)
Pantech Marauder™
LG VX8360
BlackBerry® Bold™ 9930 smartphone without camera
HP Spectre x2
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Verizon Wireless G'zOne Type-S
Samsung Juke
Samsung Reality™
Casio G'zOne Brigade®
DROID 2 by MOTOROLA
LG Voyager™
Samsung Alias™
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Spartan GoCam™
Verizon Wireless Escapade®
Moto X™ - Designed by You
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung SCH-u410
DROID 2 GLOBAL by MOTOROLA
LG Ally™
LG VX8350
Luge™ by Motorola Prepaid
Spectrum™ by LG
Verizon Wireless UM150 USB Modem
HTC Rezound™
Verizon Wireless USB727 Modem
Motorola Adventure™ V750
G'zOne Boulder™ Black and Silver
Revolution™ by LG
LG Chocolate® Touch
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung SCH-a870
Pantech Crux™
LG Chocolate®
Verizon Wireless Coupe™
LG VX5300
Verizon Wireless Salute™
DROID PRO by MOTOROLA
Samsung SCH-a930
LG VX5200
Verizon Wireless PC5750 PC Card
Sierra Wireless AirCard® 555D
Casio EXILIM
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Motorola MOTO™ VU204
Sony Xperia® PLAY
Samsung SCH-u430
DROID XYBOARD 10.1 by MOTOROLA
HP® Mini 1151NR Netbook
Verizon Wireless CDM8975
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Motorola MOTOKRZR K1m
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Motorola V325
LG VX3200
Samsung Omnia® II
BlackBerry® Torch™ 9850 smartphone
LG enV®
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Sharp KIN™ ONE
Verizon Wireless Razzle™
Pantech PN-210
Casio G'zOne Ravine® 2 Non-Camera
DROID XYBOARD 8.2 by MOTOROLA
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Classic Prepaid
Motorola W315
Samsung Continuum™
Samsung Gem™
Samsung SCH-u540
LG VX8100
LG Enlighten®
BlackBerry® Curve™ 9370 smartphone
Motorola Entice™
LG Chocolate® 3
LG Versa™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Zeal™
Samsung SCH-a650
Samsung FlipShot®
Samsung Trance™
HTC Trophy™
LG VX6100
Nokia 2705 Shade™ Non-Camera
Motorola CITRUS™
Motorola V60s
Samsung Glyde™
LG VX8700
Samsung SCH-a950
LG Clout™
BlackBerry® 8830 World Edition smartphone
Blackberry Classic Non-Camera
Motorola MOTO Q™ 9c
Samsung Rogue™
DROID R2D2 by MOTOROLA
Pantech PN-215
Verizon Wireless CDM 7075
Samsung SCH-a850
Kyocera KX414
DROID ERIS by HTC
Gateway® LT2016u Netbook
LG VX3300
Nokia 6205
Motorola Rival™
BlackBerry® Curve™ 9310 smartphone
Samsung Sway™
Motorola V325i
Nokia 7705 Twist™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX9400
Verizon Wireless CDM8950
HP® Mini 311-1037NR Netbook
Motorola MOTO™ Z6c World Edition
Verizon Wireless Adamant™
Sharp KIN™ TWO
Motorola Krave™ ZN4
Motorola RAZR V3m in Gray
LG VX4500
Samsung i700 Pocket PC
LG VENUS™
Nokia 7205 Intrigue™
Kyocera SE47
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Omnia®
Verizon Wireless PN-300
Verizon Wireless USB1000 Global USB Modem
LG Fathom®
Kyocera KPC650
Pantech PN-820
Nokia 2605 Mirage
Compaq® Mini CQ10-688nr Netbook
Samsung SCH-a310
HTC Touch Pro™
Bold 9930 Prepaid Monthly
Nokia 2128i
HTC Merge®
Samsung Gleam®
Kyocera KX444
Verizon AD3700 Global USB Modem
Samsung SCH-u620
LG Glance™
Kyocera KX2
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX6000
Sharp KIN™ TWOm
LG VX4650
Nokia 6236i
LG VX4700
Samsung SCH-a670
Jest™
HP® Pavilion dm1-3010nr Notebook
Sharp KIN™ ONEm
Verizon Wireless Blitz® Prepaid
Samsung SCH-u550
Verizon Wireless V740 ExpressCard
Kyocera K323
Nokia 6315i
Motorola V265
Kyocera K404
Samsung SCH-a795
Nokia 3589i
Nokia 6215i
Nokia 6015i Prepaid
Samsung SCH-i730
Samsung Renown™
Samsung SCH-i760
Motorola RAZR V3c
Verizon Wireless U630 PC Card
HTC Apache XV6700
Nokia 2705 Shade™
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Kyocera KX1v
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola V710
LG VX2000
Verizon KPC680 ExpressCard®
Verizon Wireless V640
Samsung SCH-a530
Samsung SCH-i830
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Classic Non Camera Prepaid
Motorola V276
Samsung SCH-a630
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola Q™
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
BlackBerry® 7750
Samsung Saga™
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Jetpack® MiFi® 7730L
Motorola T300p
Nokia 6305i
Samsung SCH-a790
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Motorola C343
Samsung SCH-a990
Motorola T730
Nokia 2285
Motorola V120e
LG V
Motorola MOTOSLVR L7C
BlackBerry® 7250
Samsung SCH-a890
Samsung SCH-a970
Motorola V65p

Operating System (OS) FAQs

General Information
  1. What is an operating system (OS)?

    An OS is the main system software that allows your device to run. It determines how everything on the screen is laid out and how your device functions. It also gives you access to apps that are designed for your device's OS. Examples of different operating systems include Android™, BlackBerry®, Apple® iOS and Windows® Phone.



  2. Which operating systems are available through Verizon Wireless?

    We carry devices with the following operating systems:

    • Android™
    • BlackBerry®
    • Apple® iOS
    • Windows® Phone
    • Basic phone


  3. Can I switch to a different OS on my device?

    No, you can't switch to a different OS. Your device is designed specifically for the OS it came with. However, your device's OS may be eligible for an update. You can refer to the Advanced Devices - Software Updates page to see if a new version of your OS has been released for your device or if an update is coming soon.



  4. Can I get apps designed for a different OS on my device?

    No, apps are only designed to run on one specific OS. Apps that are designed for a different OS won't be available for you to download in the storefront on your device. For example, an app that was designed for Android™ won't be able to run on a BlackBerry® device, and vice versa.

    However, many popular apps have multiple versions available, so you can use them with more than one OS. For example, you may be able to play a game on your Android device with a friend that has an Apple® device because the app designer created a version for each OS.

    To find out if an app is available for your OS, visit the OS's storefront:



  5. What is an OS update (system update)?

    An OS update is a new version of the OS that's available to install on a device.



  6. What's the difference between an OS update (system update) and a software update?
    Update Type Description Example
    OS update Update to a new version of the device OS (often includes significant changes to the onscreen look and how certain features work) Android™ device update from Gingerbread (2.3) to Jelly Bean (4.1)
    Software update Minor update to current OS version (may include fixes to issues or enhancements to certain features) Jelly Bean update from version 4.1.1 to 4.1.2


  7. How do I know when an OS update is available for my device?

    You'll receive a notification on your device when an OS update is available for you to install. You can also refer to the Advanced Devices - Software Updates page to see if a new version of your OS has been released for your device or if an update is coming soon.



  8. How do I update the OS on my device?

    The actual steps to update the OS will vary by device.

    To find instructions for updating your OS:

    1. Go to the Advanced Devices - Software Updates page.

    2. Click the link for your device name. You'll be taken to the Software Update page for your device.

    3. Click Software Update Instructions for steps to update your OS.


  9. What should I know before installing an OS update?

    Before installing an OS update, please consider the following information:

    • Your device should have at least 50% battery level if not connected to an external power source or 20% if connected.

    • You should be in a Verizon Wireless coverage area. Or if you're roaming outside of the coverage area, you can connect to Wi-Fi to receive the update.

    • The update can take anywhere from eight minutes to two hours.

    • You may not be able to use your device while the update is being installed.

    • Your device may be restarted automatically. This won't take longer than a few minutes.


    For more information about installing an OS update on a specific device, refer to the Advanced Devices - Software Updates page.



  10. If I have difficulty with an OS update, where can I go for troubleshooting information?

    We recommend visiting the Verizon Wireless Community, where you can find help from other Verizon Wireless customers.



  11. Can I revert to a previous OS version on my device?

    OS updates are meant to improve the overall performance of your device, and it's recommended that you always install the most up-to-date version. Because of this, we don't offer a way to revert to an older OS version.

    Android is a trademark of Google, Inc. Use of this trademark is subject to Google Permissions. iOS is a trademark or registered trademark of Cisco in the US and other countries and is used under license. BlackBerry and related trademarks, names and logos are the property of BlackBerry and are registered and/or used in the US and countries around the world. Used under license from BlackBerry. Windows Phone is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. Apple is a registered trademark of Apple Inc.



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