Roaming/Alternate Carrier Issue Resolution

Details about your Verizon Wireless Service Issue

If you recently received a text message from us regarding a service ticket, this page contains details about the resolution.

The location where your issue occurred is outside Verizon Wireless coverage, so we worked with our service provider partner there.

They confirmed coverage is available in the reported location, and your service should work as expected.

We appreciate your patience, and apologize for any inconvenience this may have caused.

Thank you for choosing Verizon!