Select Your Device
Apple® iPhone® 8 Plus
Apple® iPhone® 8
Apple® Watch Series 3
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S8
Apple® iPhone® 6s Plus
Samsung Galaxy S® 5
Samsung Galaxy S7 edge
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Moto Z Play Droid Edition
Apple® iPhone® 5s
Apple® iPhone® SE
DROID TURBO 2
Samsung Galaxy Note5
Samsung Galaxy S® 4
Samsung Galaxy S8+
Galaxy J7 V
Pixel™, Phone by Google
Samsung Galaxy J3 Eclipse
Samsung Galaxy Note® 4
Moto Z Force Droid Edition
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5c
Samsung 3G Network Extender
Samsung Galaxy J3 (2016)
Verizon Ellipsis® 8
Apple® iPhone® 5
LG Revere® 3
LG K20™ V
Verizon Ellipsis™ 7
Samsung Gusto® 3
Apple® iPad® 2
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Pixel™ XL, Phone by Google
LG G4™
Samsung Galaxy J3 V
Samsung Galaxy Note8
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
DROID MAXX by MOTOROLA
Droid Turbo in Ballistic Nylon
Verizon Wireless Home Phone
LG V10™
Samsung 4G LTE Network Extender
Samsung Galaxy Core Prime™
LG G5
Apple® iPhone® 4
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
LG G3
Apple® iPhone® 4s
GizmoGadget™ by LG
Jetpack® MiFi® 7730L
LG G6™
Samsung Galaxy S6 edge +
V20™
Ellipsis™ Jetpack® MHS800L
Verizon MiFi® 4G LTE Global USB Modem U620L
GizmoPal® 2 by LG
Pantech 4G LTE Global USB Modem UML290
Samsung Galaxy S® 6 edge
Verizon 4G LTE Broadband Router
Verizon LTE Internet and Home Phone
Stylo™ 2 V
Moto Z Droid Edition
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Samsung Galaxy Note® 3
LG Cosmos™ 3
DROID MAXX 2
Samsung Convoy® 4
LG Optimus Zone™ 3 Prepaid
Hum+ by Verizon
Motorola moto z2 play
LG Terra™
GizmoPal™
PRIV™ by BlackBerry®
Samsung Galaxy S® III
DuraForce PRO with Sapphire Shield
Microsoft Lumia 735
LG K8 V
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
Verizon 4G LTE USB Modem 551L
Verizon Verizon SmartHub with Voice
Galaxy Tab E (8.0)
moto z2 force edition
Verizon Ellipsis® Jetpack® MHS900L
Moto G Play
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
DuraXV
Verizon Ellipsis® 10
Ellipsis™ Jetpack® MHS815L
BlackBerry® Bold™ 9930 smartphone
DROID MINI by MOTOROLA
DROID RAZR M by MOTOROLA
Casio G'zOne Commando® 4G LTE
Verizon Global USB Modem USB730L
LG Extravert™ 2
Samsung Convoy™ 3
Moto G™ by Motorola
ZenPad™ Z10
Brigadier™ by Kyocera
Microsoft Surface 3
LG G Vista
LG G2
LG K4™ LTE
moto e4 Prepaid
Kyocera DuraXV+
Casio G'zOne Ravine® 2
LG Exalt® LTE
Samsung Gear S3 frontier
Galaxy J3 Mission Prepaid
DROID 3 by MOTOROLA
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
Apple® iPad® (9.7-inch)
LG Exalt™
HTC One® (M8)
iPad® Air 2
LTE Internet (Installed)
Verizon Wireless Home Phone T2000
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Samsung Convoy™ 2
BlackBerry Classic
HTC 10™
HTC Desire® 530
Samsung Gusto® 2
Verizon Wireless AirCard® 595
LG G Pad 8.3 LTE
Samsung Intensity™ II
Samsung Brightside™
HTC One M9
DROID by MOTOROLA
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Verizon Ellipsis™ 8 HD
Sony Xperia® Z3v
Galaxy Note® Edge
DROID ULTRA by MOTOROLA
Moto E™ Prepaid
Motorola moto e4 plus™ Prepaid
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
iPad® Pro
HTC Desire® 526
Apple® iPad® mini with Retina display
Samsung Galaxy S® 4 mini
DROID TURBO 2 - Designed by You
Apple® iPad Pro® (10.5-inch)
Samsung Galaxy Note® II
ZenPad™ Z8
BlackBerry® Z10 smartphone
Gear S2
BlackBerry® Q10 smartphone
Nokia Lumia 928
Apple® iPad Pro® (9.7-inch)
Nexus 6
HTC Desire® 626
iPad® mini 4
LG Revere®
LG Octane™
Verizon Wear24™
Verizon Wireless USB760 Modem
ASUS ZenPad™ Z8s
DROID INCREDIBLE 4G LTE by HTC
Apple® iPad Pro® (12.9-inch)
G Pad™ 10.1 LTE
Humx
Moto X™ (2nd Gen.)
LG Vortex™
Samsung Galaxy Tab® 2 (7.0)
G Pad™ 7.0 LTE
LG Cosmos™ 2
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR by MOTOROLA
Samsung Galaxy Tab S2
LG G Pad™ X8.3
Samsung Intensity™ III
Nokia Lumia 822
Gear S®
Motorola RAZR V3m
BlackBerry® Z30 smartphone
ASUS ZenFone™ AR
Moto X™ by Motorola
Samsung Galaxy Tab® 2 (10.1)
LG Revere® 2
Apple® iPad® with Wi-Fi + 4G
Casio G'zOne Ravine®
Apple® iPad® Air™
HTC One®
DROID RAZR MAXX HD by MOTOROLA
LG Accolade™
Samsung Galaxy Book
LG 4G LTE USB Modem VL600
Samsung Convoy™
LG enV®3
LG Exalt™II
Samsung Gusto®
Arlo Go
Samsung Haven™
Cadence by Kyocera
Verizon GizmoTab™
Samsung Galaxy Tab®
Apple® iPad® mini
Samsung Galaxy Tab® (10.1)
Samsung Galaxy Tab S3
Nokia Lumia Icon
BlackBerry® Bold 9650 smartphone
Sonim XP5
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy Tab® 4 (10.1)
Samsung Galaxy S® III mini
Dell™ Vostro™ V13 Laptop
DROID X by MOTOROLA
HTC One® (M8) for Windows®
Ellipsis® Kids
Spartan GoCam™
Samsung Illusion™
Lancet™ for Android™
Motorola Barrage™
Motorola MOTO™ W755
Samsung Galaxy Tab® 4 (8.0)
BlackBerry® Tour™ 9630 smartphone
Apple® iPad®
LG VX8300
Motorola XOOM™ 4G LTE
LG Optimus Exceed™ 2
LG enV®2
iPad® mini 3
DROID DNA by HTC
Samsung Galaxy Camera®
Verizon Wireless USB720 Modem
Samsung Alias™ 2
Transpyre™ Prepaid
Delphi Connect with 4G LTE Mobile Hotspot
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID X2 by MOTOROLA
DROID 4 by MOTOROLA
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Knack™
Pantech Hotshot™
Pantech Perception™
Samsung Galaxy Stellar™
Samsung Smooth™
LG VX5500
DROID RAZR MAXX by MOTOROLA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Samsung Galaxy Tab® S
Pantech Breakout™
DROID RAZR HD by MOTOROLA
LG Cosmos™
Lancet™
LG Extravert™
Verizon Wireless AirCard® 595U USB Modem
Sony Xperia® Z2
Nokia Lumia 2520
LG enV® TOUCH
Samsung Intensity™
Verizon Wireless UM175 USB Modem
BlackBerry® Storm2™ 9550 smartphone
HP Elite x2 1012
DROID INCREDIBLE 2 by HTC
Samsung Gear S3 classic
Samsung Galaxy™ Stratosphere™ II
Casio G'zOne Boulder®
Watch Urbane™ 2nd Edition LTE
Enact™ by LG
LG Cosmos™ Touch
Samsung SCH-u340
Pantech Marauder™
Samsung Galaxy Note® 10.1
HTC One® max
Lucid™3 by LG
Samsung Galaxy Note® 10.1 2014 Edition
DROID CHARGE by SAMSUNG
Hydro ELITE by KYOCERA
Samsung Alias™
Galaxy Nexus by Samsung
THUNDERBOLT™ by HTC
Google Nexus 7
HTC One® remix
LG VX5400
DROID BIONIC by MOTOROLA
Samsung Galaxy™ Stratosphere™
Pantech Jest™ 2
Spectrum™ 2 by LG
Samsung Galaxy Note® Pro
Samsung Galaxy View
Intuition™ by LG
Casio G'zOne Rock™
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Windows Phone 8X by HTC
Motorola W385
LG VX8360
ZTE Cymbal® LTE
Samsung Galaxy Tab® (7.7)
Verizon Wireless USB727 Modem
Samsung Fascinate™
BlackBerry® 8830 World Edition smartphone
Lucid™ by LG
Samsung Juke
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Verizon Wireless G'zOne Type-S
HTC Desire® 612
BlackBerry® Curve™ 8530 smartphone
Lucid™2 by LG
LG Chocolate®
Verizon Wireless UM150 USB Modem
LG Voyager™
Casio G'zOne Brigade®
DROID 2 GLOBAL by MOTOROLA
Verizon Wireless PC5750 PC Card
Pantech Caper™ Prepaid
LG Optimus Zone™
Verizon Wireless CDM8950
LG VX8350
Motorola MOTO™ VU204
Motorola Adventure™ V750
LG VX5300
Samsung SCH-u410
Samsung ATIV Odyssey™
BlackBerry® Curve™ 9310 smartphone
Samsung Gear S2 classic
Samsung Galaxy Legend™
LG Chocolate® Touch
HTC Rhyme™
Verizon Wireless Razzle™
Samsung Reality™
HP Spectre x2
Moto X™ - Designed by You
Moto X™ - Designed by You (2nd Generation)
Samsung ATIV SE™
Delphi Connect
Verizon Wireless CDM8975
DROID 2 by MOTOROLA
Pantech Crux™
Samsung SCH-a870
Samsung SCH-u430
Motorola W315
Samsung FlipShot®
BlackBerry Classic Non-Camera
Spectrum™ by LG
LG Dare™
Motorola MOTOKRZR K1m
DROID XYBOARD 10.1 by MOTOROLA
Verizon Wireless Escapade®
LG VX6100
LG Ally™
DROID PRO by MOTOROLA
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Motorola V325
DROID XYBOARD 8.2 by MOTOROLA
Samsung SCH-a670
Samsung SCH-u540
Verizon Wireless Coupe™
LG Clout™
LG VX3200
LG Enlighten®
Verizon Wireless V740 ExpressCard
HP® Mini 1151NR Netbook
LG VX5200
Samsung Omnia® II
Verizon Wireless Salute™
Revolution™ by LG
LG enV®
Motorola E815
LG Chocolate® 3
Sierra Wireless AirCard® 580
LG VX8700
LG Optimus Exceed™
Motorola V60s
Casio EXILIM
Motorola XOOM™
Nokia 6205
Luge™ by Motorola Prepaid
LG Versa™
HTC Trophy™
Nokia 2705 Shade™ Non-Camera
Motorola RAZR V3m in Gray
HTC Rezound™
G'zOne Boulder™ Black and Silver
Casio G'zOne Ravine® 2 Non-Camera
DROID ERIS by HTC
Samsung Rogue™
Verizon Wireless USB1000 Global USB Modem
Motorola RAZR V3c
LG VX3300
Samsung SCH-a650
LG VX4500
BlackBerry® Curve™ 9370 smartphone
Samsung Zeal™
Gateway® LT2016u Netbook
DROID R2D2 by MOTOROLA
Samsung SCH-a630
Samsung SCH-a950
Samsung Sway™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola V710
Samsung Glyde™
Motorola V325i
Motorola Rival™
LG VX4650
Samsung Continuum™
Nokia 6015i Prepaid
Samsung Trance™
Samsung SCH-a850
Nokia 2705 Shade™
Motorola Entice™
LG VX6000
HP® Mini 110-3098NR Netbook
Compaq® Mini CQ10-688nr Netbook
Samsung Gleam®
Samsung SCH-u550
HP® Mini 311-1037NR Netbook
LG Glance™
Nokia 3589i
Samsung Omnia®
Verizon Wireless PN-300
Motorola Rapture™ VU30
Verizon Converged VOIP Device
Samsung SCH-a930
LG VENUS™
Nokia 6215i
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Renown™
Verizon Wireless U630 PC Card
Nokia 6315i
Samsung SCH-n330
HP® Mini 210-1076NR Netbook
Motorola V325xi
Verizon Wireless Blitz® Prepaid
Nokia 6236i
HTC Touch Pro™
Motorola V276
Verizon Wireless V620
Nokia 2128i
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
LG VX8100
Samsung Galaxy Tab® 4
Toyota Connected Car
Motorola C333
Jest™
KYOCERA DuraXVLTE
Motorola V60p
Lexus Connected Car
ASUS ZenFone™ V
Kyocera KX414
Motorola C343
HP® Pavilion dm1-3010nr Notebook
HP® Pavilion dm1-2010nr Entertainment Notebook
Verizon Wireless Adamant™
ZTE Blade™ Vantage Prepaid
Google Pixel 2
Google Pixel 2 XL
LG V30®

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Transfer Contacts and Other Content with this Interactive Guide
[Online Tool]
Use an online tool to guide you step by step to back up and transfer content with Verizon Cloud, the Content Transfer app or USBcomputer.
How to Use Guide: Verizon Cloud
[How to Use Guide]
Get step-by-step instructions for how to sign up for and manage Verizon Cloud online. Learn how to upload contacts, pictures, videos, music, documents and more.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Activating Your 4G LTE Android Tablet
[How to Use Guide]
Learn how to activate your 4G LTE Android tablet with Verizon Wireless.
Activation and Shipping Guide: Android™ Tablet
[How to Use Guide]
Instructions on activating a replacement Android™ Tablet and shipping your defective device back to us.
Account Sync Settings - Samsung Galaxy View
[Device-Specific Instructions]
Getting to Know Your Samsung Galaxy View
[PDF]
Get to know your new Samsung Galaxy View with this quick reference guide.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Devices
[General Information]
Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.
Use the Content Transfer App to Move Content Between Devices
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Capture a Screenshot - Samsung Galaxy View
[Device-Specific Instructions]
Navigating Your Samsung Galaxy View from Verizon
[Video]
Learn how to get around your Samsung Galaxy View from Verizon.
Length: 1:53
Samsung Galaxy View Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your Samsung Galaxy View.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Galaxy View from Verizon Battery Tips and Tricks
[Video]
Save battery life by changing the settings on your Samsung Galaxy View from Verizon.
Length: 1:38
Battery Overview - Samsung Galaxy View
[Device-Specific Instructions]
Extend Battery Life - Samsung Galaxy View
[Device-Specific Instructions]
Power Saver Settings - Samsung Galaxy View
[Device-Specific Instructions]
Samsung Galaxy View Simulator: Using Ultra Power Saving Mode
[Interactive Simulation]
See how to switch to Ultra Power Saving mode to help lengthen the battery life of your Samsung Galaxy View.
View Battery Status - Samsung Galaxy View
[Device-Specific Instructions]

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® Pairing Guide
[Device-Specific Instructions]
Samsung Galaxy View Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your Samsung Galaxy Viewwith your Bluetooth device.
Samsung Galaxy View Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Find out how to wirelessly send photos using Bluetooth on your Samsung Galaxy View.
Setting Up Bluetooth on your Samsung Galaxy View from Verizon
[Video]
Learn how to pair your tablet to a Bluetooth device on your Samsung Galaxy View from Verizon.
Length: 1:08

Calling & Dialing

Verizon Messages - HD Video Calling
[Video]
Verizon Messages now offers HD voice and video calling on your tablet, right through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

Camera, Photos & Videos

Samsung Galaxy S7 Simulator: Using Panorama Mode
[Interactive Simulation]
A visual guide for how to take a panoramic picture using your Samsung Galaxy S7.
Samsung Galaxy View Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
See how to quickly access the Camera app on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Changing the File Size of Pictures
[Interactive Simulation]
Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Samsung Galaxy View.
Samsung Galaxy View Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy View.
Samsung Galaxy View Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your Samsung Galaxy View.
Samsung Galaxy View Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your Samsung Galsxy View.
Samsung Galaxy View Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Samsung Galaxy View.
Samsung Galaxy View Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your Samsung Galaxy View.
Samsung Galaxy View Simulator: Using Selective Focus
[Interactive Simulation]
Learn how to use selective focus when taking photos on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your Samsung Galaxy View.
View Pictures / Videos - Samsung Galaxy View
[Device-Specific Instructions]

Contacts

Transfer Contacts and Other Content with this Interactive Guide
[Online Tool]
Use an online tool to guide you step by step to back up and transfer content with Verizon Cloud, the Content Transfer app or USBcomputer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Add a Contact - Samsung Galaxy View
[Device-Specific Instructions]
Delete a Contact - Samsung Galaxy View
[Device-Specific Instructions]
Edit a Contact - Samsung Galaxy View
[Device-Specific Instructions]
Link / Unlink Contacts - Samsung Galaxy View
[Device-Specific Instructions]
Samsung Galaxy View Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your Samsung Galaxy View.
Samsung Galaxy View Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to a contact on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your Samsung Galaxy Viewwithout looking at it.
Samsung Galaxy View Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy View.
View Contact Sync Source - Samsung Galaxy View
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off / On Facebook Video Auto Play
[Device-Specific Instructions]
Data Roaming - Samsung Galaxy View
[Device-Specific Instructions]
Manage Data Usage - Samsung Galaxy View
[Device-Specific Instructions]

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
View SIM Card Number - Samsung Galaxy View
[Device-Specific Instructions]
View Device Info - Samsung Galaxy View
[Device-Specific Instructions]
View MAC Address - Samsung Galaxy View
[Device-Specific Instructions]
View Phone Number - Samsung Galaxy View
[Device-Specific Instructions]

Device Settings

Screen Mirroring - Samsung Galaxy View
[Device-Specific Instructions]
Turn TalkBack On / Off - Android®
[Device-Specific Instructions]
Set Up Printing - Samsung Galaxy View
[Device-Specific Instructions]
Touch Screen Settings - Samsung Galaxy View
[Device-Specific Instructions]
Turn Data On / Off - Samsung Galaxy View
[Device-Specific Instructions]
Language Selection - Samsung Galaxy View
[Device-Specific Instructions]
Adjust Font Settings - Samsung Galaxy View
[Device-Specific Instructions]
Airplane Mode - Samsung Galaxy View
[Device-Specific Instructions]
Date and Time Settings - Samsung Galaxy View
[Device-Specific Instructions]
Manage Interruptions - Samsung Galaxy View
[Device-Specific Instructions]
Samsung Galaxy View Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your Samsung Galaxy Viewto change alert sounds, turn off GPS and more.
Samsung Galaxy View Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your Samsung Galaxy Viewby adjusting the screen timeout.
Samsung Galaxy View Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Setting to Silent
[Interactive Simulation]
Explore ways to mute your Samsung Galaxy View.
Samsung Galaxy View Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Samsung Galaxy Viewto Airplane mode.
Sign In / Out - Samsung Galaxy View
[Device-Specific Instructions]
USB Debugging Mode - Samsung Galaxy View
[Device-Specific Instructions]
Vibrate Mode - Samsung Galaxy View
[Device-Specific Instructions]

Email/Gmail

Standard Email Messaging Ports
[Device-Specific Instructions]
Delete Gmail™ Messages - Android® 
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Gmail™ Notifications - Android® 
[Device-Specific Instructions]
Edit a User Account - Samsung Galaxy View
[Device-Specific Instructions]
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android® 
[Device-Specific Instructions]
Add a User Account - Samsung Galaxy View
[Device-Specific Instructions]
Delete Email Messages - Samsung Galaxy View
[Device-Specific Instructions]
Gmail™ Sync - Samsung Galaxy View
[Device-Specific Instructions]
Remove a User Account - Samsung Galaxy View
[Device-Specific Instructions]
Samsung Galaxy View Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy View.
Samsung Galaxy View Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your Samsung Galaxy View.
Samsung Galaxy View Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Switching Between Email Accounts
[Interactive Simulation]
Discover how to access different email accounts on your Samsung Galaxy View.
Setting Up Personal and Work Email on Your Samsung Galaxy View from Verizon
[Video]
Set up your personal and corporate email quickly and efficiently on your Samsung Galaxy View from Verizon.
Length: 1:46
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
View Email Messages - Samsung Galaxy View
[Device-Specific Instructions]

Find My Phone

Remotely Locate Device - Find My Device - Android®
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Google Backup & restore

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Download an Offline Map (Google Maps™)
[Device-Specific Instructions]
GPS Location Settings - Android®
[Device-Specific Instructions]

Home Screen

How to Customize Your Samsung Galaxy View from Verizon
[Video]
Personalize the Home screen on your Samsung Galaxy View from Verizon.
Length: 2:39
Navigating Your Samsung Galaxy View from Verizon
[Video]
Learn how to get around your Samsung Galaxy View from Verizon.
Length: 1:53
Samsung Galaxy View Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place widgets and apps on the Home screen of your Samsung Galaxy Viewfor quick access to them.
Samsung Galaxy View Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your Samsung Galaxy Viewto help organize your apps.
Samsung Galaxy View Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
An interactive guide on how to add a shortcut to the Lock screen of your Samsung Galaxy View.
Samsung Galaxy View Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize widgets and apps on the Home screen of your Samsung Galaxy View.
Samsung Galaxy View Simulator: Changing the Default Home Screen
[Interactive Simulation]
Learn how to change the default Home screen of your Samsung Galaxy View.
Samsung Galaxy View Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
See how to remove widgets and apps from the Home screen of your Samsung Galaxy View.
Set Wallpaper - Samsung Galaxy View
[Device-Specific Instructions]

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Samsung Galaxy View Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your Samsung Galaxy Viewas a Mobile Hotspot, so you can share your data connection with other devices.

Internet & Web Browser

Determining Internet Connection Speeds
[Device-Specific Instructions]
How to Browse the Web on Your Samsung Galaxy View from Verizon
[Video]
Browse the web on the go using Google Chrome on your Samsung Galaxy View from Verizon.
Length: 1:23
Samsung Galaxy View Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Samsung Galaxy View, so it's easy to find later.
Samsung Galaxy View Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Samsung Galaxy View.
Samsung Galaxy View Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Explore how to search the web using your voice with your Samsung Galaxy View.
Samsung Galaxy View Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy View.
Web Browser - Samsung Galaxy View
[Device-Specific Instructions]

Keyboard

Turn Voice Input On / Off - Android®
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Samsung Galaxy View Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your Samsung Galaxy View.

Lock, Unlock, Password & Security

Change Device Password - Samsung Galaxy View
[Device-Specific Instructions]
To change the method used to lock or unlock your Galaxy View, view this info.
Set Up Screen Lock - Samsung Galaxy View
[Device-Specific Instructions]
Turn Off Screen Lock - Samsung Galaxy View
[Device-Specific Instructions]
Unlock the Device - Samsung Galaxy View
[Device-Specific Instructions]
Managing the Lock Screen on Your Samsung Galaxy View from Verizon
[Video]
Add security and customize the lock screen on your Samsung Galaxy View from Verizon.
Length: 1:51
Restriction Settings - Samsung Galaxy View
[Device-Specific Instructions]
Samsung Galaxy View Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Samsung Galaxy Viewto help protect your private information.
Samsung Galaxy View Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your Samsung Galaxy View.
Smart Lock - Samsung Galaxy View
[Device-Specific Instructions]

Memory/Storage

Format SD Card via PC
[Device-Specific Instructions]
Insert SD Card - Samsung Galaxy View
[Device-Specific Instructions]
Check Memory - Samsung Galaxy View
[Device-Specific Instructions]
Format SD Card - Samsung Galaxy View
[Device-Specific Instructions]
View this info on memory card formatting options for your Galaxy View.
Remove SD Card - Samsung Galaxy View
[Device-Specific Instructions]

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Samsung Galaxy View Simulator: Creating a Station
[Interactive Simulation]
Learn how to create a station on Milk Music with your Samsung Galaxy View.
Samsung Galaxy View Simulator: Listening to Music
[Interactive Simulation]
Explore how to listen to music using Milk Music on your Samsung Galaxy View.
Samsung Galaxy Viewedge Simulator: Using Samsung Milk Music™ Dial
[Interactive Simulation]
See how to use the Milk Music dial on your Samsung Galaxy View.

Navigating & Multitasking

Samsung Galaxy S7 Simulator: Using Multi Window™
[Interactive Simulation]
Learn how to use Multi Window on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using Picture-in-Picture Video
[Interactive Simulation]
Discover how to use picture-in-picture video on your Samsung Galaxy S7.
Samsung Galaxy View Simulator: Multitasking Between Apps
[Interactive Simulation]
An interactive guide on how to easily switch between and close apps that are running on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your Samsung Galaxy View.

Operating System & Software

Software Update - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your Samsung device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Repair Assistant - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Software Upgrade Assistant
[Updates]
Our Software Upgrade Assistant can update or repair your Samsung device. Get step-by-step instructions, using a USB cable and internet connected computer.
Initial Setup - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
This shows how to install the Samsung Upgrade Assistant on your computer/PC or Mac. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Galaxy View Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Factory Data Reset (Powered Off) - Samsung Galaxy View
[Device-Specific Instructions]
A factory data reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
View Software Version - Samsung Galaxy View
[Device-Specific Instructions]
To view the software version your Samsung Galaxy View is running, check out this info.
Soft Reset - Samsung Galaxy View
[Device-Specific Instructions]
Factory Data Reset (Powered On) - Samsung Galaxy View
[Device-Specific Instructions]
A factory data reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
How to Insert a SIM Card
[Video]
This video shows how to remove a micro SIM card from the card holder, and insert it into the Samsung Galaxy Tab™ 10.1.
Length: 1:22
Turn SIM PIN On / Off - Samsung Galaxy View
[Device-Specific Instructions]
Insert SIM Card - Samsung Galaxy View
[Device-Specific Instructions]
Modify SIM PIN - Samsung Galaxy View
[Device-Specific Instructions]
Remove SIM Card - Samsung Galaxy View
[Device-Specific Instructions]
Samsung Galaxy View Simulator: Inserting and Removing a Nano SIM Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your Samsung Galaxy View.
Samsung Galaxy View Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
Discover how to put and remove a microSD card into your Samsung Galaxy Viewto add memory for photos, videos, music, documents and more.
Unblock SIM PIN - Samsung Galaxy View
[Device-Specific Instructions]

Social Networking

Samsung Galaxy View Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Samsung Galaxy Viewto help protect your account.
Samsung Galaxy View Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Samsung Galaxy View.

Sounds, Volume & Audio

Set Ringtones - Samsung Galaxy View
[Device-Specific Instructions]
Turn Off All Sounds - Samsung Galaxy View
[Device-Specific Instructions]
Volume Controls - Samsung Galaxy View
[Device-Specific Instructions]

Starter Mode

Samsung Galaxy View Simulator: Adding and Removing Apps from Favorites
[Interactive Simulation]
Find out how to set up the Favorite Apps screen while in Easy mode on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Switching Back to Standard Mode
[Interactive Simulation]
See how to switch back to Standard mode from Easy mode on your Samsung Galaxy View.

Text & Multimedia Messaging

Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:24
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
Text Message Signature - Android™
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

How to Customize Your Samsung Galaxy View from Verizon
[Video]
Personalize the Home screen on your Samsung Galaxy View from Verizon.
Length: 2:39
Samsung Galaxy View Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your Samsung Galaxy View.
Using the Split Screen Feature on Your Samsung Galaxy View from Verizon
[Video]
See how to use two apps at the same time with Split Screen on your Samsung Galaxy View from Verizon.
Length: 1:02

TV

Wireless Display - Samsung Galaxy View
[Device-Specific Instructions]

Visual & Hearing Accessibility

Turn TalkBack On / Off - Android®
[Device-Specific Instructions]

Wallpapers/Theme

Samsung Galaxy View Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your Samsung Galaxy View.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Verizon LTE Advanced FAQs
[FAQs]
Verizon LTE Advanced is the next gen network, powering the nation's largest and fastest 4G LTE network, now available in more than 450 cities from coast to coast.
How to Use Enhanced Wi-Fi Connectivity on your Samsung Galaxy View from Verizon
[Video]
Automatically connect to Wi-Fi with the enhanced Wi-Fi connectivity feature on your Samsung Galaxy View from Verizon.
Length: 1:21
Access Wi-Fi Direct - Samsung Galaxy View
[Device-Specific Instructions]
Add a Wi-Fi Network - Samsung Galaxy View
[Device-Specific Instructions]
Network Mode Settings - Samsung Galaxy View
[Device-Specific Instructions]
Samsung Galaxy View Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Samsung Galaxy Viewto connect to a Wi-Fi network, so you can access the Internet without using data.
Setting up Wi-Fi on Your Samsung Galaxy View from Verizon
[Video]
Learn how to connect your tablet to Wi-Fi on your Samsung Galaxy View from Verizon.
Length: 1:01
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Turn Wi-Fi On / Off - Samsung Galaxy View
[Device-Specific Instructions]
View Signal Strength - Samsung Galaxy View
[Device-Specific Instructions]

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