Samsung Galaxy View - Support Overview

Find device-specific support and online tools for your Samsung Galaxy View.
Troubleshoot Galaxy View
This online tool will help you identify and resolve problems with your device.

Filter all topics below.


Activation, Setup & User Guides

Activate, Switch or Bring Your Own Device (BYOD) FAQs

Learn how to activate a new device, swap devices on an existing line, switch to Verizon and bring your own phone (BYOD), get a new SIM card and more.

Activating Your New Android Tablet

Learn how to activate and set up your Android tablet with Verizon Wireless.

Getting to Know Your Samsung Galaxy View

Get to know your new Samsung Galaxy View with this quick reference guide.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Samsung Galaxy View - Activate / Set Up Device

Here's how to complete a quick setup of your Galaxy View tablet.

Samsung Galaxy View - Adjust Account Sync Settings

Here's how to view sync settings on your Galaxy View if you're not receiving email and app notifications.

Samsung Galaxy View - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your Galaxy View tablet on or off.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Video: What is Verizon Cloud?
(length: 2:12)
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Download and Install Content Transfer App - Android™ Smartphone

Here's how to download and install the Content Transfer app on an Android smartphone.

Samsung Galaxy View - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy View tablet to an SD / memory card.

Samsung Galaxy View - Move Music Files from Device

Here's how to transfer music files from your Galaxy View tablet to a computer.

Samsung Galaxy View - Move Music Files to Device

Here's how to transfer music files from a computer to your Galaxy View tablet.

Samsung Galaxy View - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your Galaxy View tablet to a computer.

Samsung Galaxy View - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your Galaxy View tablet.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Transfer Content with Samsung Smart Switch™ Mobile App (from iOS)

Here's how to transfer content from an iOS device to your current Samsung phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

How to Clean Your Samsung Galaxy Device

Here are guidelines for cleaning / sanitizing / disinfecting the glass, ceramic and metal surfaces of your Galaxy smartphone / tablet / watch.

My Verizon Website - Remove Connected Device (E911)

Here's how to remove a device from your Connected Devices list via the My Verizon website.

Samsung Galaxy View - Capture a Screenshot

Here's how to capture and view screenshot on your Galaxy View tablet.

Samsung Galaxy View Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Turning the Phone On and Off

Learn how to power on and shut down your Samsung Galaxy View.

Battery & Power

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Samsung Galaxy View - Extend Battery Life

Here's how to improve the battery life for your Galaxy View tablet.

Samsung Galaxy View - Power Saver Settings

Here's how to manage 'Power saver settings' settings on your Galaxy View tablet to improve battery performance.

Samsung Galaxy View - Turn Power Saver On / Off

Here's how to turn 'Power saving mode' on or off to help manage battery performance for your Galaxy View tablet.

Samsung Galaxy View - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Samsung Galaxy View.

Samsung Galaxy View - View Battery Status

Here's how to view charging status, remaining battery and what uses the most battery on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Using Ultra Power Saving Mode

See how to switch to Ultra Power Saving mode to help lengthen the battery life of your Samsung Galaxy View.

Turn Battery Optimization On / Off - Android™ 6.x and higher (Samsung)

Battery optimization helps conserve battery power on your Samsung device and is turned on by default.

Bluetooth

Bluetooth FAQs

Learn about Bluetooth wireless pairing and how to use it to connect your devices. Establish connections for handsfree calls, wireless speakers and keyboards.

Bluetooth® Help Guide

Here's info on pairing Bluetooth with your vehicle and some FAQs.

Delete Paired Bluetooth® Connection - Android™

Here's how to delete a Bluetooth connection from your Android device.

Samsung Galaxy View - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy View on or off and make it visible to other devices for pairing.

Samsung Galaxy View Simulator: Pairing with a Bluetooth® Device

See how to pair your Samsung Galaxy Viewwith your Bluetooth device.

Samsung Galaxy View Simulator: Sending Photos Using Bluetooth®

Find out how to wirelessly send photos using Bluetooth on your Samsung Galaxy View.

Calling & Dialing

Video: Verizon Messages - HD Video Calling
(length: 1:46)
The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

Camera, Photos & Videos

Samsung Galaxy View - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your Galaxy View tablet to a computer.

Samsung Galaxy View - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your Galaxy View tablet.

Samsung Galaxy View - View Pictures / Videos

Here's how to view pictures and/or videos on your Galaxy View tablet.

Samsung Galaxy View Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Changing the File Size of Pictures

Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Recording a Video

Learn how to record a video using your Samsung Galaxy View.

Samsung Galaxy View Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy View.

Samsung Galaxy View Simulator: Taking a Picture

Discover how to take a photo using your Samsung Galaxy View.

Samsung Galaxy View Simulator: Taking a Picture While Recording a Video

Discover how to take a picture while recording a video on your Samsung Galsxy View.

Samsung Galaxy View Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Samsung Galaxy View.

Samsung Galaxy View Simulator: Turning the Flash On and Off

A visual guide for how to take a picture with the flash on using your Samsung Galaxy View.

Samsung Galaxy View Simulator: Using Selective Focus

Learn how to use selective focus when taking photos on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Samsung Galaxy View.

Contacts

Samsung Galaxy View - Add a Contact

Here's how to add a contact to your Galaxy View.

Samsung Galaxy View - Contact Display Options

Here's how to set up contact display options for your Samsung Galaxy View.

Samsung Galaxy View - Delete a Contact

Here's how to remove a contact from your Samsung Galaxy View.

Samsung Galaxy View - Edit a Contact

Here's how to edit a contact on your Galaxy View tablet.

Samsung Galaxy View - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Galaxy View tablet.

Samsung Galaxy View - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your Galaxy View tablet.

Samsung Galaxy View - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy View tablet.

Samsung Galaxy View - Send Contact via Bluetooth®

Here's how to send a contact on your Galaxy View via Bluetooth.

Samsung Galaxy View - View Contact Sync Source

Here's how to see where a phonebook contact on your Galaxy View was imported from.

Samsung Galaxy View Simulator: Adding a Contact

Learn how to add a new contact to your Samsung Galaxy View.

Samsung Galaxy View Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Assigning a Picture to a Contact

Discover how to add a picture to a contact on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's calling your Samsung Galaxy Viewwithout looking at it.

Samsung Galaxy View Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy View.

Video: Managing Contacts Using My Verizon
(length: 2:21)
Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Data

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

Samsung Galaxy View - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Galaxy View.

Samsung Galaxy View - View / Restrict Data Usage by App

Here's how to view / restrict the amount of data an app on your Samsung Galaxy View uses.

Turn Facebook® Video Autoplay On / Off

Here's how to turn automatic video play for Facebook on or off.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

Samsung Galaxy View - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Galaxy View.

Samsung Galaxy View - View MAC Address

Here's how to view the Wi-Fi MAC address for your Galaxy View tablet.

Samsung Galaxy View - View Phone Number

Here's how to view the phone number for your Galaxy View.

Samsung Galaxy View - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy View.

View Device Info - Verizon Website

Here's how to view info (e.g., ID, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Device Settings

Samsung Galaxy View - Adjust Display Settings

Here's how to adjust your display settings including screen timeout and daydream on your Galaxy View.

Samsung Galaxy View - Language Selection

Here's how to change the language used on your Samsung Galaxy View.

Samsung Galaxy View - Manage Do Not Disturb Settings

If your Galaxy View isn't receiving alerts for texts and email, here's how to check Do Not Disturb settings.

Samsung Galaxy View - Set Date and Time

If your Galaxy View shows the incorrect date and/or time, view this info to correct it.

Samsung Galaxy View - Set Up Printing

Here's how to set up and add a printer to your Galaxy View tablet.

Samsung Galaxy View - Sign In / Out

Here's how to sign in/out of additional user accounts set up on your Galaxy View.

Samsung Galaxy View - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Galaxy View tablet, view this info.

Samsung Galaxy View - Turn Data On / Off

To turn the mobile data for your Galaxy View on or off, follow these steps.

Samsung Galaxy View - Turn Screen Inversion On / Off 4G LTE

Here's how to reverse the color scheme on your Galaxy View.

Samsung Galaxy View - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy View tablet and a computer with the Android SDK.

Samsung Galaxy View - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy View tablet.

Samsung Galaxy View - Windows® Device Manager Conflicts

If you can't transfer media between your Galaxy View and PC, view this info.

Samsung Galaxy View Simulator: Accessing Settings

Explore how to access settings on your Samsung Galaxy Viewto change alert sounds, turn off GPS and more.

Samsung Galaxy View Simulator: Adjusting the Screen Timeout

A visual guide for saving battery life on your Samsung Galaxy Viewby adjusting the screen timeout.

Samsung Galaxy View Simulator: Changing the Ringtone

Learn how to change the ringtone on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Configuring Location Settings

Learn how to manage location settings on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Managing Data Usage

Discover how to manage data usage on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Setting to Silent

Explore ways to mute your Samsung Galaxy View.

Samsung Galaxy View Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your Samsung Galaxy Viewto Airplane mode.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Email/Gmail

Apple® iPad® - Fetch New Data

Here's how to adjust how often your iPad checks for new email.

Gmail™ for Android™ - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail™ for Android™ - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail™ for Android™ - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail™ for Android™ - Manage Notifications

Here's how to manage your Gmail notification settings for your Android smartphone / tablet.

Gmail™ for Android™ - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail™ for Android™ - View Account Address / Username

Here's how to view your Gmail email address and username from your Android smartphone / tablet.

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Samsung Galaxy View - Add a Personal Email Account

Here's how to add a personal email account to your Galaxy View tablet.

Samsung Galaxy View - Add a User Account

Here's how to add a user profile so multiple people can use your Galaxy View tablet.

Samsung Galaxy View - Add an Existing Google™ Account

Here's how to add an existing Google (Gmail) account to your Galaxy View tablet.

Samsung Galaxy View - Compose and Send Email Message

Here's how to create and send an email message from your Galaxy View tablet.

Samsung Galaxy View - Create a New Google™ Account

Here's how to create a new Google (Gmail) account on your Galaxy View tablet.

Samsung Galaxy View - Delete Email Messages

Here's how to delete email messages from your Galaxy View tablet.

Samsung Galaxy View - Edit a User Account

Here's how to edit a full-access or restricted-access user account on your Galaxy View tablet.

Samsung Galaxy View - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Galaxy View.

Samsung Galaxy View - Email Account Data Usage Settings

To modify data usage options for the personal email account on your Galaxy View, view this info.

Samsung Galaxy View - Email Account Notification Settings

If you're not getting notifications for the personal email on your Galaxy View, view this info.

Samsung Galaxy View - Email Account Password and Server Settings

To update the personal email password/server settings for your Galaxy View, view this info.

Samsung Galaxy View - Email Account Signature Settings

To enter or edit the personal email signature on your Galaxy View, view this info.

Samsung Galaxy View - Email Account Sync Frequency Settings

To adjust the personal email sync frequency settings on your Galaxy View, view this info.

Samsung Galaxy View - Manage Corporate Email Settings

Here's info on updating work email settings for your Galaxy View.

Samsung Galaxy View - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy View.

Samsung Galaxy View - Remove Corporate Email Account (Exchange ActiveSync®)

Removing then re-adding a work email account on your Galaxy View often fixes email issues.

Samsung Galaxy View - Remove Gmail™ Account

Removing then re-adding a Gmail account on your Galaxy View often fixes email issues.

Samsung Galaxy View - Remove a Personal Email Account

Removing then re-adding an email account on your Galaxy View often fixes email issues.

Samsung Galaxy View - Remove a User Account

Here's how to remove a user account (guest user profile) from your Galaxy View tablet.

Samsung Galaxy View - Reply to an Email Message

Here's how to reply to an email message from your Galaxy View tablet.

Samsung Galaxy View - Set Up Corporate Email (Exchange ActiveSync®)

Here's how to add a work email account to your Galaxy View tablet.

Samsung Galaxy View - View Email Messages

Here's how to view email messages on your Galaxy View.

Samsung Galaxy View Simulator: Forwarding an Email

Learn how to forward an email on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy View.

Samsung Galaxy View Simulator: Replying to an Email

Discover how to reply to an email on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Samsung Galaxy View.

Samsung Galaxy View Simulator: Setting Up Corporate Email

Learn how to access your work email on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Setting Up Personal Email

Discover how to access your existing email account on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Switching Between Email Accounts

Discover how to access different email accounts on your Samsung Galaxy View.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

Find My Device - Android™ - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

GPS & Location Based Services

Find My Mobile - Samsung

Here's how to turn on Find My Mobile on your Samsung device.

GPS Location Settings - Android™

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Samsung Galaxy View - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy View on or off.

Google Backup & restore

Restore Contacts from Google™ Backups

Here's how to restore contacts from recent Google backups you've done.

Samsung Galaxy View - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy View.

Home Screen

Samsung Galaxy View - Access Notification Panel

Here's how to open the notification panel on your Galaxy View tablet.

Samsung Galaxy View - Add Folders to Home Screen

Here's how to add folders to a Home screen on your Galaxy View tablet.

Samsung Galaxy View - Add Shortcuts to Home Screen

Here's how to add a shortcut to a Home screen on your Galaxy View tablet.

Samsung Galaxy View - Add Widgets to Home Screen

Here's how to add a widget (e.g., weather, clock, etc.) to a Home screen on your Galaxy View.

Samsung Galaxy View - Remove Items from Home Screen

Here's how to delete items such as shortcuts, widgets and folders from the Home screen of your Galaxy View tablet.

Samsung Galaxy View - Rename Home Screen Folder

Here's how to update the name of a Home screen folder on your Galaxy View tablet.

Samsung Galaxy View - Set Wallpaper

Here's how to set the Home screen image on your Samsung Galaxy View.

Samsung Galaxy View - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy View tablet.

Samsung Galaxy View Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place widgets and apps on the Home screen of your Samsung Galaxy Viewfor quick access to them.

Samsung Galaxy View Simulator: Adding Folders to the Home Screen

Learn how to add folders to the Home screen on your Samsung Galaxy Viewto help organize your apps.

Samsung Galaxy View Simulator: Adding and Changing a Lock Screen Shortcut

An interactive guide on how to add a shortcut to the Lock screen of your Samsung Galaxy View.

Samsung Galaxy View Simulator: Adding and Deleting a Home Screen

A visual guide for adding and deleting Home screens on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize widgets and apps on the Home screen of your Samsung Galaxy View.

Samsung Galaxy View Simulator: Changing the Default Home Screen

Learn how to change the default Home screen of your Samsung Galaxy View.

Samsung Galaxy View Simulator: Removing Widgets and Apps from the Home Screen

See how to remove widgets and apps from the Home screen of your Samsung Galaxy View.

Hotspot

Verizon Mobile Hotspot FAQs - Wi-Fi internet

Use your smartphone or tablet’s Mobile Hotspot to connect devices to the internet with Wi-Fi. See prepaid or unlimited plans that include Mobile Hotspot.

Internet & Web Browser

Chrome™ Browser - Android™ - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Add a Browser Bookmark  

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Allow / Block Browser Cookies  

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome™ Browser - Android™ - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser If you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome™ Browser - Android™ - Delete a Browser Bookmark  

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Edit a Browser Bookmark  

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Open a Browser Bookmark  

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Determining Internet Connection Speeds

If your connection speeds are slower than expected here's info on how you can test them.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

Samsung Galaxy View - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Galaxy View tablet.

Samsung Galaxy View - Open Web Browser

Here's how to open the default web browser on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Bookmarking a Website

Learn how to bookmark a website on your Samsung Galaxy View, so it's easy to find later.

Samsung Galaxy View Simulator: Navigating to a Website

Discover how to find a website using your Samsung Galaxy View.

Samsung Galaxy View Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Samsung Galaxy View.

Samsung Galaxy View Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy View.

Keyboard

Turn Voice Input On / Off - Android™

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Samsung Galaxy View Simulator: Changing the Language

Discover how to change the language settings on your Samsung Galaxy View.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Restore Default Settings - Samsung SCH-u410

Here's how to reset sound, display, phone and call settings on your Samsung SCH-u410.

Samsung Galaxy View - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy View tablet

Samsung Galaxy View - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy View when the screen is locked.

Samsung Galaxy View - Set Up Screen Lock

Here's how to set up a screen lock option (password, pattern, etc.) for your Galaxy View.

Samsung Galaxy View - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy View.

Samsung Galaxy View - Turn Off Screen Lock

To disable the screen lock setting on your Galaxy View, check out this info.

Samsung Galaxy View - Unlock Screen

To unlock the screen on your Samsung Galaxy View, check out this info.

Samsung Galaxy View Simulator: Setting Screen Security

A visual guide for setting screen security on your Samsung Galaxy Viewto help protect your private information.

Samsung Galaxy View Simulator: Unlocking the Screen

Learn how to unlock the screen on your Samsung Galaxy View.

Memory/Storage

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Samsung Galaxy View - Check Device Storage

Here's how to check available space if your Galaxy View tablet runs slow / crashes, apps freeze or you can't save media.

Samsung Galaxy View - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your Galaxy View.

Samsung Galaxy View - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Galaxy View tablet.

Mobile Hotspot

Samsung Galaxy View Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Samsung Galaxy Viewas a Mobile Hotspot, so you can share your data connection with other devices.

Music

Google Play™ Music - Android™ - Add a Song to a Music Playlist

Here's how to add a song to a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Create Music Playlist

Here's how to create a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Delete a Music Playlist

Here's how to delete a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Play Music Files

Here's how to play music files via the Google Play Music app.

Google Play™ Music - Android™ - Remove a Song from a Music Playlist

Here's how to remove a song from a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Rename a Music Playlist

Here's how to rename a music playlist via the Google Play Music app.

Samsung Galaxy View - Move Music Files from Device

Here's how to transfer music files from your Galaxy View tablet to a computer.

Samsung Galaxy View - Move Music Files to Device

Here's how to transfer music files from a computer to your Galaxy View tablet.

Samsung Galaxy View Simulator: Creating a Station

Learn how to create a station on Milk Music with your Samsung Galaxy View.

Samsung Galaxy View Simulator: Listening to Music

Explore how to listen to music using Milk Music on your Samsung Galaxy View.

Samsung Galaxy Viewedge Simulator: Using Samsung Milk Music™ Dial

See how to use the Milk Music dial on your Samsung Galaxy View.

Navigating & Multitasking

Samsung Galaxy View Simulator: Multitasking Between Apps

An interactive guide on how to easily switch between and close apps that are running on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Using the Notification Panel

Discover how to access and clear the Notification Panel on your Samsung Galaxy View.

Operating System & Software

Android Operating System (OS) FAQs

Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.

Samsung Galaxy View - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy View tablet if the screen freezes or app, audio or sync issues occur and the device won't start up.

Samsung Galaxy View - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy View tablet if the screen freezes or app, audio or sync issues occur.

Samsung Galaxy View - Install Device Software Update

To check for or to install software updates on your Galaxy View, view this info.

Samsung Galaxy View - Soft Reset

Here's how to perform a soft reset on your Galaxy View tablet if it crashes and resets, freezes or runs slow.

Samsung Galaxy View - Soft Reset (Frozen / Unresponsive Screen)

View this info if your Galaxy View is unresponsive, frozen or won't power on or off.

Samsung Galaxy View - View Software Version

To view the software version your Samsung Galaxy View is running, check out this info.

Samsung Galaxy View Software Update

Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.

Software Upgrade Assistant (Samsung) - Enable / Disable Auto Updates

Here's how to update software on Samsung devices via PC or Mac if an Over-the-Air (OTA) update fails.

Software Upgrade Assistant (Samsung) - Initial Setup

Here's how to install the Samsung Upgrade Assistant on your computer/PC or Mac.

Software Upgrade Assistant (Samsung) - Repair Assistant

Here's how to repair Samsung software via the Software Upgrade Assistant if an over the air update failed.

Software Upgrade Assistant (Samsung) - Software Update

Here's how to update the software on your Samsung device using the Software Upgrade Assistant (SUA).

SIM Card

Find your 4G SIM PIN / PUK - Unlock SIM

Forgot how to unlock your SIM card? Learn how to get your PIN Unblocking Key (PUK) to use your SIM in a new device. Reset your SIM PIN security code.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Samsung Galaxy View - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your Galaxy View tablet.

Samsung Galaxy View - Modify SIM PIN

Here's how to change the SIM card lock code on your Galaxy View Tablet.

Samsung Galaxy View - Turn SIM PIN On / Off

Here's how to turn the SIM PIN lock code for your Galaxy View tablet on or off.

Samsung Galaxy View - Unblock SIM PIN

Here's how to unblock the SIM PIN for your Galaxy View.

Samsung Galaxy View Simulator: Inserting and Removing a Nano SIM Card

Find out how to insert and remove a nano SIM card from your Samsung Galaxy View.

Samsung Galaxy View Simulator: Inserting and Removing a microSD Card

Discover how to put and remove a microSD card into your Samsung Galaxy Viewto add memory for photos, videos, music, documents and more.

Social Networking

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Samsung Galaxy View Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your Samsung Galaxy View to help protect your account.

Samsung Galaxy View Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your Samsung Galaxy Viewto help protect your account.

Samsung Galaxy View Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your Samsung Galaxy View.

Samsung Galaxy View Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your Samsung Galaxy View.

Sounds, Volume & Audio

Samsung Galaxy View - Manage Alerts / Notifications

Here's how to change notification sounds for incoming messages on your Galaxy View tablet.

Samsung Galaxy View - Set Ringtones

Here's how to select or change ringtones on your Samsung Galaxy View.

Samsung Galaxy View - Turn Off All Sounds

Here's how to turn off / silence all sounds on your Galaxy View tablet.

Samsung Galaxy View - Volume Controls

Here's how to adjust volume if your Galaxy View tablet doesn't vibrate or play sounds when receiving email / messages.

Starter Mode

Samsung Galaxy View Simulator: Adding and Removing Apps from Favorites

Find out how to set up the Favorite Apps screen while in Easy mode on your Samsung Galaxy View.

Samsung Galaxy View Simulator: Switching Back to Standard Mode

See how to switch back to Standard mode from Easy mode on your Samsung Galaxy View.

Text & Multimedia Messaging

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

My Verizon Website - Create and Send a Text Message

Here's how to send a text message from your computer via the My Verizon website.

Samsung Galaxy View - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your Galaxy View tablet.

Verizon Messages - Android™ Tablet - Text Message Signature

Here's how to set up an auto signature on your Aroid tablet.

Video: Verizon Messages - Basic Use
(length: 1:24)
Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

Tips, Tricks & Shortcuts

Samsung Galaxy View Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your Samsung Galaxy View.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Wallpapers/Theme

Samsung Galaxy View Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Samsung Galaxy View.

Wi-Fi & Network

Samsung Galaxy View - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Galaxy View with other Wi-Fi capable devices.

Samsung Galaxy View - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Galaxy View.

Samsung Galaxy View - Add a Wi-Fi Network

Here's how to add an available Wi-Fi network to your Galaxy View.

Samsung Galaxy View - Auto Switch Between Wi-Fi & Mobile Data Networks

To allow your Samsung Galaxy View to auto switch between Wi-Fi and mobile data, view this.

Samsung Galaxy View - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy View.

Samsung Galaxy View - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., network name, password, etc.) on your Galaxy View tablet.

Samsung Galaxy View - Manually Add a Wi-Fi Network

View this info if the Wi-Fi network you want to add to your Galaxy View doesn't display.

Samsung Galaxy View - Remove Wi-Fi Connection

To remove a saved Wi-Fi network from your Galaxy View, view this info.

Samsung Galaxy View - Tethered Modem Connection

Here's how to use your Galaxy View as a modem to connect to the internet via USB or Bluetooth.

Samsung Galaxy View - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your Galaxy View on or off.

Samsung Galaxy View - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy View on or off.

Samsung Galaxy View - View Signal Strength

Here's how to view signal strength on the Galaxy View tablet.

Samsung Galaxy View Simulator: Connecting to a Wi-Fi Network

Learn how to use your Samsung Galaxy Viewto connect to a Wi-Fi network, so you can access the Internet without using data.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

Wi-Fi FAQs

Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.