Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S7
Samsung Galaxy S® 5
Apple® iPhone® 7 Plus
Moto Z Play Droid Edition
Apple® iPhone® 5s
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Samsung Galaxy S® 4
Samsung Galaxy Note5
DROID TURBO 2
Apple® iPhone® 5c
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® 5
Verizon Ellipsis™ 7
Google Pixel
Samsung Galaxy J3 V
Droid Turbo in Ballistic Nylon
DROID MAXX by MOTOROLA
LG G5
Samsung 3G Network Extender
Droid Turbo by Motorola
Apple® iPad® 2
Verizon Jetpack® MiFi® 6620L
Verizon Ellipsis® 8
Apple® iPhone® 4s
LG G4™
Samsung Galaxy J3 (2016)
Moto Z Force Droid Edition
LG G3
Samsung Galaxy J1™ Prepaid
Apple® iPhone® 4
Samsung Galaxy Core Prime™
Samsung Gusto® 3
LG Revere® 3
LG Cosmos™ 3
Google Pixel XL
GizmoGadget™ by LG
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy S® III
GizmoPal™
LG V10™
LG Optimus Zone™ 3 Prepaid
Verizon MiFi® 4G LTE Global USB Modem U620L
DROID MAXX 2
LG G Vista
Samsung Galaxy Note® 3
Samsung 4G LTE Network Extender
Hum by Verizon
Verizon Wireless Home Phone
GizmoPal® 2 by LG
HTC Desire® 526
Ellipsis™ Jetpack® MHS800L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Stylo™ 2 V
DROID RAZR M by MOTOROLA
DROID MINI by MOTOROLA
Casio G'zOne Commando®
V20™
Brigadier™ by Kyocera
Samsung Galaxy Note7
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon Ellipsis® 10
LG K8 V
Samsung Convoy® 4
DuraXV
Samsung Convoy™ 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G2
LG Extravert™ 2
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Moto G™ by Motorola
HTC Desire® 530
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Ellipsis™ Jetpack® MHS815L
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Moto Z Droid Edition
HTC One® (M8)
LG Octane™
Verizon 4G LTE USB Modem 551L
DROID ULTRA by MOTOROLA
Moto G Play
Samsung Gusto® 2
Gear S2
iPad® Pro
Samsung Galaxy Note® II
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
HTC One M9
Verizon 4G LTE USB Modem UML295
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
LG K4™ LTE
Samsung Convoy™ 2
DROID TURBO 2 - Designed by You
Galaxy Note® Edge
Samsung Intensity™ II
Sony Xperia® Z3v
iPad® Air 2
Verizon Wireless AirCard® 595
LTE Internet (Installed)
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Nokia Lumia 928
LG Exalt™
Galaxy Tab E (8.0)
DROID INCREDIBLE 4G LTE by HTC
Nexus 6
BlackBerry® Bold™ 9930 smartphone
PRIV™ by Blackberry®
Gear S®
Moto X™ by Motorola
HTC Desire® 626
DROID RAZR by MOTOROLA
DROID by MOTOROLA
Samsung Galaxy Tab S2
Moto X™ (2nd Gen.)
Nokia Lumia 822
Samsung Galaxy Tab® 2 (7.0)
Apple® iPad® mini with Retina display
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
HTC 10™
LG Revere®
LG Cosmos™ 2
LG Optimus Zone™ 2 Prepaid
Microsoft Surface 3
LG Terra™
Samsung Galaxy S® 4 mini
Moto E™ Prepaid
Kyocera DuraXV+
ZenPad™ Z10
LG Exalt™II
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
HTC One®
Transpyre™ Prepaid
LG Accolade™
LG Optimus Exceed™ 2
iPad Pro™ (9.7-inch)
Samsung Convoy™
Samsung Intensity™ III
G Pad™ 10.1 LTE
Ellipsis® Kids
LG Revere® 2
DROID RAZR MAXX HD by MOTOROLA
Pantech Breakout™
Samsung Galaxy S® III mini
LG enV®3
ZenPad™ Z8
Blackberry Classic
Samsung Gusto®
Apple® iPad® Air™
HTC One® (M8) for Windows®
Samsung Galaxy Tab®
Nokia Lumia Icon
Samsung Galaxy Tab® (10.1)
DROID RAZR MAXX by MOTOROLA
Verizon Ellipsis™ 8 HD
Verizon Wireless USB760 Modem
Motorola RAZR V3m
Apple® iPad® mini
iPad® mini 4
LG G Pad™ X8.3
DROID DNA by HTC
Lancet™ for Android™
LG Vortex™
Enact™ by LG
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
G Pad™ 7.0 LTE
LG 4G LTE USB Modem VL600
Lancet™
Apple® iPad® with Wi-Fi + 4G
DROID RAZR HD by MOTOROLA
LG VX8300
LG Cosmos™
Samsung Haven™
DROID INCREDIBLE 2 by HTC
Motorola MOTO™ W755
Lucid™3 by LG
Samsung Galaxy Camera®
Motorola XOOM™ 4G LTE
Casio G'zOne Boulder®
Motorola Barrage™
Spectrum™ 2 by LG
DROID BIONIC by MOTOROLA
Watch Urbane™ 2nd Edition LTE
Dell™ Vostro™ V13 Laptop
DROID 4 by MOTOROLA
LG enV®2
BlackBerry® Z30 smartphone
Pantech Hotshot™
Samsung Intensity™
DROID X by MOTOROLA
Samsung Galaxy Stellar™
BlackBerry® Bold 9650 smartphone
Lucid™ by LG
LG enV® TOUCH
LG Cosmos™ Touch
Delphi Connect with 4G LTE Mobile Hotspot
HTC One® max
LG VX5500
Apple® iPad® with Retina display
Hydro ELITE by KYOCERA
Samsung Galaxy™ Stratosphere™ II
Nokia 2366i
Samsung Alias™ 2
Samsung Galaxy Tab® 4 (8.0)
DROID X2 by MOTOROLA
LG Extravert™
Lucid™2 by LG
Samsung Smooth™
Galaxy Nexus by Samsung
Samsung Knack™
HTC One® remix
Verizon Converged VOIP Device
Samsung Gear S2 classic
Samsung Fascinate™
Windows Phone 8X by HTC
LG Migosm
Nokia Lumia 2520
THUNDERBOLT™ by HTC
Pantech Jest™ 2
Samsung Galaxy Tab® S
Samsung Galaxy Note® Pro
Pantech Perception™
Verizon GizmoTab™
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Illusion™
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Pearl™ Flip 8230 smartphone
LG VX5400
Intuition™ by LG
LG Optimus Zone™
Samsung SCH-u340
iPad® mini 3
Samsung ATIV SE™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
HTC Desire® 612
HP Elite x2 1012
DROID 3 by MOTOROLA
Verizon Wireless UM175 USB Modem
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
LG Dare™
Samsung Galaxy Legend™
HTC Rhyme™
Motorola W385
Verizon Wireless USB720 Modem
Google Nexus 7
Moto X™ - Designed by You (2nd Generation)
Sony Xperia® Z2
Samsung Galaxy Note® 10.1 2014 Edition
Samsung ATIV Odyssey™
BlackBerry® Storm2™ 9550 smartphone
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1
BlackBerry® Curve™ 8330 smartphone
Verizon Wireless AirCard® 595U USB Modem
Samsung Galaxy Tab® (7.7)
Pantech Marauder™
LG VX8360
BlackBerry® Bold™ 9930 smartphone without camera
HP Spectre x2
Samsung Galaxy View
Verizon Wireless G'zOne Type-S
Samsung Juke
Samsung Reality™
Casio G'zOne Brigade®
DROID 2 by MOTOROLA
LG Voyager™
Samsung Alias™
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Spartan GoCam™
Verizon Wireless Escapade®
Moto X™ - Designed by You
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung SCH-u410
DROID 2 GLOBAL by MOTOROLA
LG Ally™
LG VX8350
Luge™ by Motorola Prepaid
Spectrum™ by LG
Verizon Wireless UM150 USB Modem
HTC Rezound™
Verizon Wireless USB727 Modem
Motorola Adventure™ V750
G'zOne Boulder™ Black and Silver
Revolution™ by LG
LG Chocolate® Touch
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung SCH-a870
Pantech Crux™
LG Chocolate®
Verizon Wireless Coupe™
LG VX5300
Verizon Wireless Salute™
DROID PRO by MOTOROLA
Samsung SCH-a930
LG VX5200
Verizon Wireless PC5750 PC Card
Sierra Wireless AirCard® 555D
Casio EXILIM
LG Optimus Exceed™
Motorola MOTO™ VU204
Sony Xperia® PLAY
Samsung SCH-u430
DROID XYBOARD 10.1 by MOTOROLA
HP® Mini 1151NR Netbook
Verizon Wireless CDM8975
Motorola E815
Motorola MOTOKRZR K1m
BlackBerry® Curve™ 8530 smartphone
Motorola V325
LG VX3200
Samsung Omnia® II
BlackBerry® Torch™ 9850 smartphone
LG enV®
Motorola XOOM™
Sharp KIN™ ONE
Verizon Wireless Razzle™
Pantech PN-210
Casio G'zOne Ravine® 2 Non-Camera
DROID XYBOARD 8.2 by MOTOROLA
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Classic Prepaid
Motorola W315
Samsung Continuum™
Samsung Gem™
Samsung SCH-u540
LG VX8100
LG Enlighten®
BlackBerry® Curve™ 9370 smartphone
Motorola Entice™
LG Chocolate® 3
LG Versa™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Zeal™
Samsung SCH-a650
Samsung FlipShot®
Samsung Trance™
HTC Trophy™
LG VX6100
Nokia 2705 Shade™ Non-Camera
Motorola CITRUS™
Motorola V60s
Samsung Glyde™
LG VX8700
Samsung SCH-a950
LG Clout™
BlackBerry® 8830 World Edition smartphone
Blackberry Classic Non-Camera
Motorola MOTO Q™ 9c
Samsung Rogue™
DROID R2D2 by MOTOROLA
Pantech PN-215
Verizon Wireless CDM 7075
Samsung SCH-a850
Kyocera KX414
DROID ERIS by HTC
Gateway® LT2016u Netbook
LG VX3300
Nokia 6205
Motorola Rival™
BlackBerry® Curve™ 9310 smartphone
Samsung Sway™
Motorola V325i
Nokia 7705 Twist™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX9400
Verizon Wireless CDM8950
HP® Mini 311-1037NR Netbook
Motorola MOTO™ Z6c World Edition
Verizon Wireless Adamant™
Sharp KIN™ TWO
Motorola Krave™ ZN4
Motorola RAZR V3m in Gray
LG VX4500
Samsung i700 Pocket PC
LG VENUS™
Nokia 7205 Intrigue™
Kyocera SE47
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Omnia®
Verizon Wireless PN-300
Verizon Wireless USB1000 Global USB Modem
LG Fathom®
Kyocera KPC650
Pantech PN-820
Nokia 2605 Mirage
Compaq® Mini CQ10-688nr Netbook
Samsung SCH-a310
HTC Touch Pro™
Bold 9930 Prepaid Monthly
Nokia 2128i
HTC Merge®
Samsung Gleam®
Kyocera KX444
Verizon AD3700 Global USB Modem
Samsung SCH-u620
LG Glance™
Kyocera KX2
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX6000
Sharp KIN™ TWOm
LG VX4650
Nokia 6236i
LG VX4700
Samsung SCH-a670
Jest™
HP® Pavilion dm1-3010nr Notebook
Sharp KIN™ ONEm
Verizon Wireless Blitz® Prepaid
Samsung SCH-u550
Verizon Wireless V740 ExpressCard
Kyocera K323
Nokia 6315i
Motorola V265
Kyocera K404
Samsung SCH-a795
Nokia 3589i
Nokia 6215i
Nokia 6015i Prepaid
Samsung SCH-i730
Samsung Renown™
Samsung SCH-i760
Motorola RAZR V3c
Verizon Wireless U630 PC Card
HTC Apache XV6700
Nokia 2705 Shade™
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Kyocera KX1v
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola V710
LG VX2000
Verizon KPC680 ExpressCard®
Verizon Wireless V640
Samsung SCH-a530
Samsung SCH-i830
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Classic Non Camera Prepaid
Motorola V276
Samsung SCH-a630
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola Q™
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
BlackBerry® 7750
Samsung Saga™
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Jetpack® MiFi® 7730L
Motorola T300p
Nokia 6305i
Samsung SCH-a790
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Motorola C343
Samsung SCH-a990
Motorola T730
Nokia 2285
Motorola V120e
LG V
Motorola MOTOSLVR L7C
BlackBerry® 7250
Samsung SCH-a890
Samsung SCH-a970
Motorola V65p

Accessories

Activation & Initial Setup

Equipment Protection FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Activating Your 4G LTE Android Tablet
[How to Use Guide]
Learn how to activate your 4G LTE Android tablet with Verizon Wireless.
Turn On Android™ Device Protection
[Device-Specific Instructions]
Turn Off Android™ Device Protection
[Device-Specific Instructions]
Activation and Shipping Guide: Android™ Tablet
[How to Use Guide]
Instructions on activating a replacement Android™ Tablet and shipping your defective device back to us.
Account Sync Settings - Samsung Galaxy View
[Device-Specific Instructions]
Getting to Know Your Samsung Galaxy View
[PDF]
Get to know your new Samsung Galaxy View with this quick reference guide.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Phones
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27
Media Share - Samsung Galaxy View
[Device-Specific Instructions]

Basics

Remove Connected Device - My Verizon
[Device-Specific Instructions]
Capture a Screenshot - Samsung Galaxy View
[Device-Specific Instructions]
Navigating Your Samsung Galaxy View from Verizon
[Video]
Learn how to get around your Samsung Galaxy View from Verizon.
Length: 1:53
Samsung Galaxy View Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the Home screen and buttons on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your Samsung Galaxy View.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Galaxy View from Verizon Battery Tips and Tricks
[Video]
Save battery life by changing the settings on your Samsung Galaxy View from Verizon.
Length: 1:38
Battery Overview - Samsung Galaxy View
[Device-Specific Instructions]
Extend Battery Life - Samsung Galaxy View
[Device-Specific Instructions]
Power Saver Settings - Samsung Galaxy View
[Device-Specific Instructions]
Samsung Galaxy View Simulator: Using Ultra Power Saving Mode
[Interactive Simulation]
See how to switch to Ultra Power Saving mode to help lengthen the battery life of your Samsung Galaxy View.
View Battery Status - Samsung Galaxy View
[Device-Specific Instructions]
To see charging status, remaining battery life and which apps or processes use your battery, view this.

Bluetooth

Samsung Galaxy View Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
See how to pair your Samsung Galaxy Viewwith your Bluetooth device.
Samsung Galaxy View Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Find out how to wirelessly send photos using Bluetooth on your Samsung Galaxy View.
Setting Up Bluetooth on your Samsung Galaxy View from Verizon
[Video]
Learn how to pair your tablet to a Bluetooth device on your Samsung Galaxy View from Verizon.
Length: 1:08

Calling & Dialing

Verizon Messages - HD Video Calling
[Video]
Verizon Messages now offers HD voice and video calling on your tablet, right through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

Camera, Photos & Videos

Samsung Galaxy S7 Simulator: Using Panorama Mode
[Interactive Simulation]
A visual guide for how to take a panoramic picture using your Samsung Galaxy S7.
Samsung Galaxy View Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
See how to quickly access the Camera app on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Changing the File Size of Pictures
[Interactive Simulation]
Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Samsung Galaxy View.
Samsung Galaxy View Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy View.
Samsung Galaxy View Simulator: Taking a Picture
[Interactive Simulation]
Discover how to take a photo using your Samsung Galaxy View.
Samsung Galaxy View Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while recording a video on your Samsung Galsxy View.
Samsung Galaxy View Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Samsung Galaxy View.
Samsung Galaxy View Simulator: Turning the Flash On and Off
[Interactive Simulation]
A visual guide for how to take a picture with the flash on using your Samsung Galaxy View.
Samsung Galaxy View Simulator: Using Selective Focus
[Interactive Simulation]
Learn how to use selective focus when taking photos on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out when taking photos on your Samsung Galaxy View.
View Pictures / Videos - Samsung Galaxy View
[Device-Specific Instructions]

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Add a Contact - Samsung Galaxy View
[Device-Specific Instructions]
Delete a Contact - Samsung Galaxy View
[Device-Specific Instructions]
Edit a Contact - Samsung Galaxy View
[Device-Specific Instructions]
Link / Unlink Contacts - Samsung Galaxy View
[Device-Specific Instructions]
Samsung Galaxy View Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a new contact to your Samsung Galaxy View.
Samsung Galaxy View Simulator: Adding and Removing Contacts from Favorites
[Interactive Simulation]
Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to add a picture to a contact on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Assigning a Ringtone to a Contact
[Interactive Simulation]
Learn how to assign a ringtone to a contact, so you know who's calling your Samsung Galaxy Viewwithout looking at it.
Samsung Galaxy View Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
A visual guide for how to create a group of contacts on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy View.
View Contact Sync Source - Samsung Galaxy View
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Data Roaming - Samsung Galaxy View
[Device-Specific Instructions]
Optimize Data Usage - Samsung Galaxy View
[Device-Specific Instructions]

Device ID & Info

Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
View MAC Address - Samsung Galaxy View
[Device-Specific Instructions]

Device Settings

Screen Mirroring - Samsung Galaxy View
[Device-Specific Instructions]
Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
Set Up Printing - Samsung Galaxy View
[Device-Specific Instructions]
Touch Screen Settings - Samsung Galaxy View
[Device-Specific Instructions]
Turn Data On / Off - Samsung Galaxy View
[Device-Specific Instructions]
Language Selection - Samsung Galaxy View
[Device-Specific Instructions]
Adjust Font Settings - Samsung Galaxy View
[Device-Specific Instructions]
Date and Time Settings - Samsung Galaxy View
[Device-Specific Instructions]
Manage Interruptions - Samsung Galaxy View
[Device-Specific Instructions]
Samsung Galaxy View Simulator: Accessing Settings
[Interactive Simulation]
Explore how to access settings on your Samsung Galaxy Viewto change alert sounds, turn off GPS and more.
Samsung Galaxy View Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your Samsung Galaxy Viewby adjusting the screen timeout.
Samsung Galaxy View Simulator: Changing the Ringtone
[Interactive Simulation]
Learn how to change the ringtone on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Configuring Location Settings
[Interactive Simulation]
Learn how to manage location settings on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Managing Data Usage
[Interactive Simulation]
Discover how to manage data usage on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Setting to Silent
[Interactive Simulation]
Explore ways to mute your Samsung Galaxy View.
Samsung Galaxy View Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
An interactive guide for setting your Samsung Galaxy Viewto Airplane mode.
Sign In / Out - Samsung Galaxy View
[Device-Specific Instructions]
USB Debugging Mode - Samsung Galaxy View
[Device-Specific Instructions]
Vibrate Mode - Samsung Galaxy View
[Device-Specific Instructions]

Email/Gmail

Delete Gmail™ Messages - Android™
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Gmail™ Notifications - Android™
[Device-Specific Instructions]
Edit a User Account - Samsung Galaxy View
[Device-Specific Instructions]
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android™
[Device-Specific Instructions]
Add a User Account - Samsung Galaxy View
[Device-Specific Instructions]
Gmail™ Sync - Samsung Galaxy View
[Device-Specific Instructions]
Remove a User Account - Samsung Galaxy View
[Device-Specific Instructions]
Samsung Galaxy View Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy View.
Samsung Galaxy View Simulator: Replying to an Email
[Interactive Simulation]
Discover how to reply to an email on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email from your Samsung Galaxy View.
Samsung Galaxy View Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Switching Between Email Accounts
[Interactive Simulation]
Discover how to access different email accounts on your Samsung Galaxy View.
Setting Up Personal and Work Email on Your Samsung Galaxy View from Verizon
[Video]
Set up your personal and corporate email quickly and efficiently on your Samsung Galaxy View from Verizon.
Length: 1:46
View Email Messages - Samsung Galaxy View
[Device-Specific Instructions]

Find My Phone

Remotely Locate Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Google Backup & restore

GPS & Location Based Services

Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
GPS Location Settings - Android™
[Device-Specific Instructions]

Home Screen

How to Customize Your Samsung Galaxy View from Verizon
[Video]
Personalize the Home screen on your Samsung Galaxy View from Verizon.
Length: 2:39
Navigating Your Samsung Galaxy View from Verizon
[Video]
Learn how to get around your Samsung Galaxy View from Verizon.
Length: 1:53
Samsung Galaxy View Simulator: Adding Apps and Widgets to the Home Screen
[Interactive Simulation]
An interactive guide on how to place widgets and apps on the Home screen of your Samsung Galaxy Viewfor quick access to them.
Samsung Galaxy View Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your Samsung Galaxy Viewto help organize your apps.
Samsung Galaxy View Simulator: Adding and Changing a Lock Screen Shortcut
[Interactive Simulation]
An interactive guide on how to add a shortcut to the Lock screen of your Samsung Galaxy View.
Samsung Galaxy View Simulator: Adding and Deleting a Home Screen
[Interactive Simulation]
A visual guide for adding and deleting Home screens on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Adjusting Apps and Widgets on the Home Screen
[Interactive Simulation]
Learn how to rearrange and resize widgets and apps on the Home screen of your Samsung Galaxy View.
Samsung Galaxy View Simulator: Changing the Default Home Screen
[Interactive Simulation]
Learn how to change the default Home screen of your Samsung Galaxy View.
Samsung Galaxy View Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
See how to remove widgets and apps from the Home screen of your Samsung Galaxy View.
Wallpaper - Picture - Samsung Galaxy View
[Device-Specific Instructions]
Window Shade - Samsung Galaxy View
[Device-Specific Instructions]

Hotspot

Samsung Galaxy View Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your Samsung Galaxy Viewas a Mobile Hotspot, so you can share your data connection with other devices.

Internet & Web Browser

How to Browse the Web on Your Samsung Galaxy View from Verizon
[Video]
Browse the web on the go using Google Chrome on your Samsung Galaxy View from Verizon.
Length: 1:23
Samsung Galaxy View Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Samsung Galaxy View, so it's easy to find later.
Samsung Galaxy View Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Samsung Galaxy View.
Samsung Galaxy View Simulator: Searching the Web Using Your Voice
[Interactive Simulation]
Explore how to search the web using your voice with your Samsung Galaxy View.
Samsung Galaxy View Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy View.
Web Browser - Samsung Galaxy View
[Device-Specific Instructions]

Keyboard

Turn Voice Input On/Off - Android™
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Samsung Galaxy View Simulator: Changing the Language
[Interactive Simulation]
Discover how to change the language settings on your Samsung Galaxy View.

Lock, Unlock, Password & Security

Change Device Password - Samsung Galaxy View
[Device-Specific Instructions]
To change the method used to lock or unlock your Galaxy View, view this info.
Set Up Screen Lock - Samsung Galaxy View
[Device-Specific Instructions]
Turn Off Screen Lock - Samsung Galaxy View
[Device-Specific Instructions]
Unlock the Device - Samsung Galaxy View
[Device-Specific Instructions]
Managing the Lock Screen on Your Samsung Galaxy View from Verizon
[Video]
Add security and customize the lock screen on your Samsung Galaxy View from Verizon.
Length: 1:51
Password Options - Samsung Galaxy View
[Device-Specific Instructions]
Restriction Settings - Samsung Galaxy View
[Device-Specific Instructions]
Samsung Galaxy View Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Samsung Galaxy Viewto help protect your private information.
Samsung Galaxy View Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your Samsung Galaxy View.
Smart Lock - Samsung Galaxy View
[Device-Specific Instructions]

Memory/Storage

Format SD Card via PC
[Device-Specific Instructions]
Insert the Memory Card - Samsung Galaxy View
[Device-Specific Instructions]
Check Memory - Samsung Galaxy View
[Device-Specific Instructions]
Format SD Card - Samsung Galaxy View
[Device-Specific Instructions]
View this info on memory card formatting options for your Galaxy View.
Remove the Memory Card - Samsung Galaxy View
[Device-Specific Instructions]

Music

MP3 Player FAQs
[FAQs]
Learn about playing music on your mobile device.
Samsung Galaxy View Simulator: Creating a Station
[Interactive Simulation]
Learn how to create a station on Milk Music with your Samsung Galaxy View.
Samsung Galaxy View Simulator: Listening to Music
[Interactive Simulation]
Explore how to listen to music using Milk Music on your Samsung Galaxy View.
Samsung Galaxy Viewedge Simulator: Using Samsung Milk Music™ Dial
[Interactive Simulation]
See how to use the Milk Music dial on your Samsung Galaxy View.

Navigating & Multitasking

Samsung Galaxy S7 Simulator: Using Multi Window™
[Interactive Simulation]
Learn how to use Multi Window on your Samsung Galaxy S7.
Samsung Galaxy S7 Simulator: Using Picture-in-Picture Video
[Interactive Simulation]
Discover how to use picture-in-picture video on your Samsung Galaxy S7.
Samsung Galaxy View Simulator: Multitasking Between Apps
[Interactive Simulation]
An interactive guide on how to easily switch between and close apps that are running on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your Samsung Galaxy View.

Near Field Communication (NFC)

Turn NFC On / Off - Samsung Galaxy View
[Device-Specific Instructions]

Operating System & Software

Software Update - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your Samsung device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Repair Assistant - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Software Upgrade Assistant
[Updates]
Connect your device to a computer with Internet access using your USB cable to download the Software Upgrade Assistant to your computer and update your device.
Initial Setup - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
This shows how to install the Samsung Upgrade Assistant on your computer/PC or Mac. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Software Repair Assistant
[Updates]
If you run into software issues while updating your device, our Software Repair Assistant tool can attempt to repair them. The tool may be helpful if your device isn't fully or can't power up to the Home screen.
Samsung Galaxy View Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.
Factory Data Reset (Powered Off) - Samsung Galaxy View
[Device-Specific Instructions]
A factory data reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
View Software Version - Samsung Galaxy View
[Device-Specific Instructions]
To view the software version your Samsung Galaxy View is running, check out this info.
Soft Reset - Samsung Galaxy View
[Device-Specific Instructions]
Factory Data Reset (Powered On) - Samsung Galaxy View
[Device-Specific Instructions]
A factory data reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing...
Install System Updates - Samsung Galaxy View
[Device-Specific Instructions]

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
How to Insert a SIM Card
[Video]
This video shows how to remove a micro SIM card from the card holder, and insert it into the Samsung Galaxy Tab™ 10.1.
Length: 1:22
Turn SIM PIN On / Off - Samsung Galaxy View
[Device-Specific Instructions]
Insert the SIM Card - Samsung Galaxy View
[Device-Specific Instructions]
Modify the SIM PIN - Samsung Galaxy View
[Device-Specific Instructions]
Remove the SIM Card - Samsung Galaxy View
[Device-Specific Instructions]
Samsung Galaxy View Simulator: Inserting and Removing a Nano SIM Card
[Interactive Simulation]
Find out how to insert and remove a nano SIM card from your Samsung Galaxy View.
Samsung Galaxy View Simulator: Inserting and Removing a microSD Card
[Interactive Simulation]
Discover how to put and remove a microSD card into your Samsung Galaxy Viewto add memory for photos, videos, music, documents and more.
Unblock SIM PIN - Samsung Galaxy View
[Device-Specific Instructions]

Social Networking

Samsung Galaxy View Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Samsung Galaxy Viewto help protect your account.
Samsung Galaxy View Simulator: Posting Facebook® Status Updates
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Samsung Galaxy View.

Sounds, Volume & Audio

Alerts - Samsung Galaxy View
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy View
[Device-Specific Instructions]
Turn Off All Sounds - Samsung Galaxy View
[Device-Specific Instructions]
Volume Controls - Samsung Galaxy View
[Device-Specific Instructions]

Starter Mode

Samsung Galaxy View Simulator: Adding and Removing Apps from Favorites
[Interactive Simulation]
Find out how to set up the Favorite Apps screen while in Easy mode on your Samsung Galaxy View.
Samsung Galaxy View Simulator: Switching Back to Standard Mode
[Interactive Simulation]
See how to switch back to Standard mode from Easy mode on your Samsung Galaxy View.

Text & Multimedia Messaging

Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:21
Restore Messages - Message+ - Android
[Device-Specific Instructions]
Verizon Messages - Scheduling Messages and Driving Mode
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 0:59
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 0:58
Garbled Message
[Device-Specific Instructions]

Tips, Tricks & Shortcuts

How to Customize Your Samsung Galaxy View from Verizon
[Video]
Personalize the Home screen on your Samsung Galaxy View from Verizon.
Length: 2:39
Samsung Galaxy View Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to learn more about using your Samsung Galaxy View.
Using the Split Screen Feature on Your Samsung Galaxy View from Verizon
[Video]
See how to use two apps at the same time with Split Screen on your Samsung Galaxy View from Verizon.
Length: 1:02

TV

Wireless Display - Samsung Galaxy View
[Device-Specific Instructions]

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]

Wallpapers/Theme

Samsung Galaxy View Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your Samsung Galaxy View.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Verizon LTE Advanced FAQs
[FAQs]
Verizon LTE Advanced is the next gen network, powering the nation's largest and fastest 4G LTE network, now available in more than 450 cities from coast to coast.
Verify LTE Advanced Devices
[Device-Specific Instructions]
How to Use Enhanced Wi-Fi Connectivity on your Samsung Galaxy View from Verizon
[Video]
Automatically connect to Wi-Fi with the enhanced Wi-Fi connectivity feature on your Samsung Galaxy View from Verizon.
Length: 1:21
Add a Wi-Fi Network - Samsung Galaxy View
[Device-Specific Instructions]
Network Mode Settings - Samsung Galaxy View
[Device-Specific Instructions]
Samsung Galaxy View Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Samsung Galaxy Viewto connect to a Wi-Fi network, so you can access the Internet without using data.
Setting up Wi-Fi on Your Samsung Galaxy View from Verizon
[Video]
Learn how to connect your tablet to Wi-Fi on your Samsung Galaxy View from Verizon.
Length: 1:01
Signal Strength - Samsung Galaxy View
[Device-Specific Instructions]
Turn Wi-Fi On / Off - Samsung Galaxy View
[Device-Specific Instructions]

Still Have Questions?


Visit the Community Forums

Ask questions, or share your opinions on Verizon Wireless products and services.

Visit the Community

Talk to us on Twitter

Got something to ask us? We're happy to help.

Visit @VZWSupport

Connect with us on Facebook

Post a support question on our wall and get a response from a Verizon Expert.

Visit Verizon Wireless Facebook

Get Help at a Store

Attend a Workshop
Attend a free workshop in a store to get detailed and personal assistance from a Verizon expert.
Visit a Store