3rd Party App Issue Resolution
Details About Your Verizon Service Issue:
If you recently received a text message from us regarding a service issue, this page contains resolution details.
Our Network team has investigated your app concern, and found that the Verizon network is working properly and providing the expected service. Below are some tips to help with app issues.
Tap or click below for your device operating system.
If you continue to experience an issue, we suggest completing troubleshooting steps related to your issue. Click the link below and follow the prompts to select the correct device and issue that you are experiencing. The guides will walk you through real time troubleshooting for your issue.
Thank you for assisting us by letting us know there was a problem with your service. We apologize for any inconvenience this may have caused. We appreciate your patience as we worked to resolve your issue and thank you for choosing Verizon!
*To view the PDF, you may need to download the free Adobe Acrobat Reader.
Android is a trademark of Google, Inc.