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Hum^x by Verizon - Support Overview

Hum× by Verizon helps make your car smarter, safer and more connected. Find device-specific support and online tools for Hum× by Verizon.

Setup instructions

Learn how to set up your Hum^x by Verizon.

Hum^x info

Hum^x Quick Start Guide

Hum^x FAQs

Troubleshoot Hum^x

This online tool will help you identify and resolve problems with your device.

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All Topics

Activation, Setup & User Guides

Alerts & Reminders

Basics

Battery & Power

Bluetooth

Calling & Dialing

Data

Device ID & Info

Device Settings

Email/Gmail

GPS & Location Based Services

Hotspot

Lock, Unlock, Password & Security

Sounds, Volume & Audio

Wi-Fi & Network

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate your new device.

Hum x by Verizon - Auto Health Report

Here's how to view your vehicle's health status from the app, website, or monthly summary.

Hum x by Verizon - Charge the Speaker

Here's info on how to charge your Hum x Bluetooth speaker.

Hum x by Verizon - Check Vehicle Eligibility

If your Hum x device isn't working in your vehicle, view this info to check compatibility.

Hum x by Verizon - Create Driving History Report - Mobile App

Here's how to view driving details for trips you've taken in your Hum x-equipped vehicle.

Hum x by Verizon - Create Driving History Report - Web Portal

Here's how to view a driving history for trips you've taken in your Hum x-equipped vehicle.

Hum x by Verizon - Download and Install Mobile App

Here's how to download the Hum app on your smartphone / tablet so you can remotely manage / monitor your Hum x.

Hum x by Verizon - Enter the VIN

Here's how to enter your VIN manually if your Hum x system is unable to read it.

Hum x by Verizon - Locate the OBD-II Port

Here's how to find where to plug the Hum x device into in your vehicle.

Hum x by Verizon - Set Up Device

Here's info on how to activate and set up your Hum x account.

Hum^x by Verizon Quick Start Guide (PDF)

This Quick Start Guide can help you get the most out of your device.

Set Up Hum Account (App Only)

Alerts & Reminders

Hum x by Verizon - Add a Boundary Alert - Mobile App

To set boundaries and receive alerts when a Hum x-equipped vehicle enters or exits a specific area, view this info.

Hum x by Verizon - Add a Boundary Alert - Web Portal

Here's how to set boundaries and receive alerts when a Hum x-equipped vehicle enters or an area.

Hum x by Verizon - Add a Speed Alert - Mobile App

Here's how to set speed limits and receive speed alerts on your Hum x- equipped vehicle.

Hum x by Verizon - Add a Speed Alert - Web Portal

Here's how to set speed limits and receive speed alerts on your Hum x-equipped vehicle.

Hum x by Verizon - Delete a Boundary Alert - Mobile App

Here's how to remove a location alert you have set for using your Hum x.

Hum x by Verizon - Delete a Boundary Alert - Web Portal

Here's how to remove a location alert you have set for your Hum x-equipped vehicle.

Hum x by Verizon - Delete a Speed Alert - Mobile App

Here's how to remove a preset speed alert you have set for your Hum x-equipped vehicle.

Hum x by Verizon - Delete a Speed Alert - Web Portal

Here's how to remove a speed alert you have set for your Hum x-equipped vehicle.

Hum x by Verizon - Edit a Boundary Alert - Web Portal

Here's how to edit a boundary alert via the Hum x web portal.

Hum x by Verizon - Edit a Speed Alert - Mobile App

Here's how to change the speed that triggers an alert for your Hum x-equipped vehicle.

Hum x by Verizon - Edit a Speed Alert - Web Portal

Here's how to change the speed that triggers an alert for your Hum x-equipped vehicle.

Hum x by Verizon - Manage Alerts and Notifications - Mobile App

Here's info on how to receive alerts if there's a problem with your vehicle or the Hum x system.

Hum x by Verizon - Manage Alerts and Notifications - Web Portal

Here's how to check alerts if there's a problem with your vehicle or the Hum x system.

Hum x by Verizon - Set Scheduled Maintenance Reminders - Mobile App

Here's how to set up and receive alerts from your Hum x system when it's time for maintenance (e.g., oil change).

Hum x by Verizon - Set Scheduled Maintenance Reminders - Web Portal

Here's how to receive alerts when it's time for scheduled maintenance (oil change, tire rotation, etc.).

Hum x by Verizon - Speed Alert History - Mobile App

Here's how to view speed limit alert history via the Hum x mobile app.

Hum x by Verizon - Speed Alert History - Web Portal

Here's how to view speed limit alert history via the Hum x web portal.

Basics

Video:
Hum Digital Presentation
(length: 1:04)

Length: 1:04

Hum x by Verizon - Locate Vehicle - Mobile App

Here's how to find the mapped location of your Hum x-enabled vehicle.

Hum x by Verizon - Locate Vehicle - Web Portal

Here's how to find the mapped location of your Hum x-enabled vehicle via the web portal.

Hum x by Verizon - Switch Service to a Different Vehicle

Here's how to move your Hum x system from one vehicle to another.

Service Marketplace (Car Wash Trial) - Hum by Verizon

Battery & Power

Hum x by Verizon - Power the Speaker On / Off

Here's how to turn handsfree calling on the Hum x speaker on or off.

Bluetooth

Hum x by Verizon - Bluetooth® Discovery Mode

Here's how to make your Hum x speaker visible to your Bluetooth-enabled phone or tablet.

Hum x by Verizon - Create a Paired Connection

Here's how to pair your phone with the Hum x Bluetooth speaker, view this info.

Hum x by Verizon - Turn Bluetooth® On / Off

Here's how to turn Bluetooth on or off for your Hum x device.

Shipping Mode - Hum by Verizon

Here's how to troubleshoot if your Hum speaker doesn't power on or pair with a Bluetooth device.

Calling & Dialing

Hum x by Verizon - Answer a Call

Here's how to use the Hum x Bluetooth speaker to answer an incoming call.

Hum x by Verizon - Contact an Emergency Assistance Specialist

Here's info on how to contact emergency assistance using your Hum x speaker.

Data

Hum x by Verizon - View Data Usage

Here's how to view how much data your Hum x has used.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Hum x by Verizon - Locate the VIN

Here's how to help locate your VIN number if your Hum x device can't detect it.

Hum x by Verizon - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID associated with your Hum x device.

Device Settings

Hum x by Verizon - Configure Settings - Mobile App

Here's how to manage the settings on your Hum x account.

Hum x by Verizon - Configure Settings - Web Portal

Here's how to manage the settings on your Hum x account (e.g., alerts, vehicles, stolen auto assistance).

Hum x by Verizon - Device Set

For more info on the hardware components included with the Hum x, view this info.

Manage Safety Score - Hum by Verizon

Here's how to view and manage the Safety Score the Hum app gives you based on your driving habits.

Email/Gmail

Hum x by Verizon - Setup Email

Here's info on what to do if you can't find or haven't received your Hum x activation email.

GPS & Location Based Services

Location Sharing - Mobile App - Hum by Verizon

Manage Groups Used for Location Sharing - Mobile App - Hum by Verizon

Navigate to a Location - Hum by Verizon

Here's how to navigate to a mapped location using the Hum app.

Lock, Unlock, Password & Security

Hum x by Verizon - Change the Admin Password

Here's how to change the password used to access your Hum x account through the app.

Sounds, Volume & Audio

Hum x by Verizon - Volume Controls

Here's how to adjust the volume for your Hum x device.

Wi-Fi & Network

Hum x by Verizon - Change the Wi-Fi Password

Here's how to change the password needed to connect to the Mobile Hotspot on your Hum x.

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Humx by Verizon - Support Overview

Filter all topics below.

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Hum x by Verizon - Auto Health Report

Hum x by Verizon - Charge the Speaker

Hum x by Verizon - Check Vehicle Eligibility

Hum x by Verizon - Create Driving History Report - Mobile App

Hum x by Verizon - Create Driving History Report - Web Portal

Hum x by Verizon - Download and Install Mobile App

Hum x by Verizon - Enter the VIN

Hum x by Verizon - Locate the OBD-II Port

Hum x by Verizon - Set Up Device

Humx by Verizon Quick Start Guide (PDF)

Set Up Hum Account (App Only)

Alerts & Reminders

Hum x by Verizon - Add a Boundary Alert - Mobile App

Hum x by Verizon - Add a Boundary Alert - Web Portal

Hum x by Verizon - Add a Speed Alert - Mobile App

Hum x by Verizon - Add a Speed Alert - Web Portal

Hum x by Verizon - Delete a Boundary Alert - Mobile App

Hum x by Verizon - Delete a Boundary Alert - Web Portal

Hum x by Verizon - Delete a Speed Alert - Mobile App

Hum x by Verizon - Delete a Speed Alert - Web Portal

Hum x by Verizon - Edit a Boundary Alert - Web Portal

Hum x by Verizon - Edit a Speed Alert - Mobile App

Hum x by Verizon - Edit a Speed Alert - Web Portal

Hum x by Verizon - Manage Alerts and Notifications - Mobile App

Hum x by Verizon - Manage Alerts and Notifications - Web Portal

Hum x by Verizon - Set Scheduled Maintenance Reminders - Mobile App

Hum x by Verizon - Set Scheduled Maintenance Reminders - Web Portal

Hum x by Verizon - Speed Alert History - Mobile App

Hum x by Verizon - Speed Alert History - Web Portal

Basics

Video: Hum Digital Presentation (length: 1:04)

Hum x by Verizon - Locate Vehicle - Mobile App

Hum x by Verizon - Locate Vehicle - Web Portal

Hum x by Verizon - Switch Service to a Different Vehicle

Service Marketplace (Car Wash Trial) - Hum by Verizon

Battery & Power

Hum x by Verizon - Power the Speaker On / Off

Bluetooth

Hum x by Verizon - Bluetooth® Discovery Mode

Hum x by Verizon - Create a Paired Connection

Hum x by Verizon - Turn Bluetooth® On / Off

Shipping Mode - Hum by Verizon

Calling & Dialing

Hum x by Verizon - Answer a Call

Hum x by Verizon - Contact an Emergency Assistance Specialist

Data

Hum x by Verizon - View Data Usage

Device ID & Info

Check for Physical Damage

Hum x by Verizon - Locate the VIN

Hum x by Verizon - View Device ID (ESN / IMEI / MEID)

Device Settings

Hum x by Verizon - Configure Settings - Mobile App

Hum x by Verizon - Configure Settings - Web Portal

Hum x by Verizon - Device Set

Manage Safety Score - Hum by Verizon

Email/Gmail

Hum x by Verizon - Setup Email

GPS & Location Based Services

Location Sharing - Mobile App - Hum by Verizon

Manage Groups Used for Location Sharing - Mobile App - Hum by Verizon

Navigate to a Location - Hum by Verizon

Hotspot

Hum x by Verizon - Mobile Hotspot Settings

Hum x by Verizon - Mobile Hotspot Settings - Web Portal

Hum x by Verizon - Turn Mobile Hotspot On / Off

Lock, Unlock, Password & Security

Hum x by Verizon - Change the Admin Password

Sounds, Volume & Audio

Hum x by Verizon - Volume Controls

Wi-Fi & Network

Hum x by Verizon - Change the Wi-Fi Password

Hum^x by Verizon - Support Overview

Hum^x by Verizon Quick Start Guide (PDF)

Video:
Hum Digital Presentation
(length: 1:04)