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Hum^x by Verizon - Support Overview

Hum× by Verizon helps make your car smarter, safer and more connected. Find device-specific support and online tools for Hum× by Verizon.

Setup instructions

Learn how to set up your Hum^x by Verizon.

Hum^x info

Hum^x Quick Start Guide

Hum^x FAQs

Troubleshoot Hum^x

This online tool will help you identify and resolve problems with your device.

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All Topics

Activation, Setup & User Guides

Alerts & Reminders

Basics

Battery & Power

Bluetooth

Calling & Dialing

Data

Device ID & Info

Device Settings

Email/Gmail

GPS & Location Based Services

Hotspot

Roadside Assistance

Sounds, Volume & Audio

Wi-Fi & Network

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Here's how to activate your new device.

Hum by Verizon - Customer Portal - Sign In / Out

Hum by Verizon - Change the Admin Password

Hum by Verizon - Check Vehicle Eligibility

Hum by Verizon - Enter the VIN

Hum by Verizon - Locate the OBD-II Port

Hum by Verizon - Locate the VIN

Hum by Verizon - Mobile App - Download and Install

Hum x by Verizon - Charge the Speaker

Here's info on how to charge your Hum x Bluetooth speaker.

Hum x by Verizon - Set Up Device

Here's info on how to activate and set up your Hum x account.

Hum^x by Verizon Quick Start Guide (PDF)

This Quick Start Guide can help you get the most out of your device.

Set Up Hum Account (App Only)

Here's how to set up a free Hum account via an app on your iPhone / Android smartphone.

Alerts & Reminders

Hum by Verizon - Auto Health Report

Hum by Verizon - Mobile App - Add a Boundary Alert

Hum by Verizon - Mobile App - Add a Speed Alert

Hum by Verizon - Mobile App - Create Driving History Report

Hum by Verizon - Mobile App - Delete a Boundary Alert

Hum by Verizon - Mobile App - Delete a Speed Alert

Hum by Verizon - Mobile App - Edit a Speed Alert

Hum by Verizon - Mobile App - Manage Alerts and Notifications

Hum by Verizon - Mobile App - Set Maintenance Reminders

Hum by Verizon - Mobile App - Speed Alert History

Hum by Verizon - Web Portal - Add a Boundary Alert

Hum by Verizon - Web Portal - Add a Speed Alert

Hum by Verizon - Web Portal - Create Driving History Report

Hum by Verizon - Web Portal - Delete a Boundary Alert

Hum by Verizon - Web Portal - Delete a Speed Alert

Hum by Verizon - Web Portal - Edit a Boundary Alert

Hum by Verizon - Web Portal - Edit a Speed Alert

Hum by Verizon - Web Portal - Manage Alerts and Notifications

Hum by Verizon - Web Portal - Set Scheduled Maintenance Reminders

Hum by Verizon - Web Portal - Speed Alert History

Basics

Video:
Hum Digital Presentation
(length: 1:04)

Length: 1:04

Hum by Verizon - Mobile App - Locate Vehicle

Hum by Verizon - Service Marketplace (Car Wash Trial)

Here's how to request a car wash using the Service Marketplace in your Hum app.

Hum by Verizon - Web Portal - Locate Vehicle

Hum x by Verizon - Switch Service to a Different Vehicle

Here's how to move your Hum x system from one vehicle to another.

Verify Hum by Verizon Billing (ETR)

Battery & Power

Hum x by Verizon - Power the Speaker On / Off

Here's how to turn handsfree calling on the Hum x speaker on or off.

Bluetooth

Hum by Verizon - Shipping Mode

Here's how to troubleshoot if your Hum speaker doesn't power on or pair with a Bluetooth device.

Hum x by Verizon - Bluetooth® Discovery Mode

Here's how to make your Hum x speaker visible to your Bluetooth-enabled phone or tablet.

Hum x by Verizon - Create a Paired Connection

Here's how to pair your phone with the Hum x Bluetooth speaker, view this info.

Hum x by Verizon - Turn Bluetooth® On / Off

Here's how to turn Bluetooth on or off for your Hum x device.

Calling & Dialing

Hum x by Verizon - Answer a Call

Here's how to use the Hum x Bluetooth speaker to answer an incoming call.

Hum x by Verizon - Contact an Emergency Assistance Specialist

Here's info on how to contact emergency assistance using your Hum x speaker.

Data

Hum x by Verizon - View Data Usage

Here's how to view how much data your Hum x has used.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Hum by Verizon - View Device ID (ESN / IMEI / MEID)

Device Settings

Hum by Verizon - Mobile App - Configure Settings

Hum by Verizon - Mobile App - Manage Safety Score

Here's how to view and manage the Safety Score the Hum app gives you based on your driving habits.

Hum by Verizon - Web Portal - Configure Settings

Hum x by Verizon - Device Set

For more info on the hardware components included with the Hum x, view this info.

Email/Gmail

Hum by Verizon - Setup Email

GPS & Location Based Services

Hum by Verizon - Mobile App - Location Sharing

Here's how to share your location using the Hum device app.

Hum by Verizon - Mobile App - Manage Groups used for Location Sharing

Here's how to manage groups when using Location Sharing in the Hum app.

Hum by Verizon - Mobile App - Navigate to a Location

Here's how to navigate to a mapped location using the Hum app.

Hotspot

Hum by Verizon - Verify Provisioning (MTAS) - ACSS Web Subscriber View

Hum x by Verizon - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Manage Mobile / Wi-Fi Hotspot Settings (e.g., password, allowed devices, etc.) for your Hum x.

Hum x by Verizon - Web Portal - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to edit Wi-Fi hotspot settings via the Hum x web portal.

Hum^x by Verizon - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to Turn Mobile / Wi-Fi Hotspot On / Off on your Hum x by Verizon or if you can't connect to Wi-Fi.

Roadside Assistance

Hum by Verizon - Mobile App - Contact Roadside Assistance

Sounds, Volume & Audio

Hum x by Verizon - Volume Controls

Here's how to adjust the volume for your Hum x device.

Wi-Fi & Network

Hum x by Verizon - Change the Wi-Fi Password

Here's how to change the password needed to connect to the Mobile Hotspot on your Hum x.

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Humx by Verizon - Support Overview

Filter all topics below.

Activation, Setup & User Guides

Activate New Device - Existing Verizon Customer

Hum by Verizon - Customer Portal - Sign In / Out

Hum by Verizon - Change the Admin Password

Hum by Verizon - Check Vehicle Eligibility

Hum by Verizon - Enter the VIN

Hum by Verizon - Locate the OBD-II Port

Hum by Verizon - Locate the VIN

Hum by Verizon - Mobile App - Download and Install

Hum x by Verizon - Charge the Speaker

Hum x by Verizon - Set Up Device

Humx by Verizon Quick Start Guide (PDF)

Set Up Hum Account (App Only)

Alerts & Reminders

Hum by Verizon - Auto Health Report

Hum by Verizon - Mobile App - Add a Boundary Alert

Hum by Verizon - Mobile App - Add a Speed Alert

Hum by Verizon - Mobile App - Create Driving History Report

Hum by Verizon - Mobile App - Delete a Boundary Alert

Hum by Verizon - Mobile App - Delete a Speed Alert

Hum by Verizon - Mobile App - Edit a Speed Alert

Hum by Verizon - Mobile App - Manage Alerts and Notifications

Hum by Verizon - Mobile App - Set Maintenance Reminders

Hum by Verizon - Mobile App - Speed Alert History

Hum by Verizon - Web Portal - Add a Boundary Alert

Hum by Verizon - Web Portal - Add a Speed Alert

Hum by Verizon - Web Portal - Create Driving History Report

Hum by Verizon - Web Portal - Delete a Boundary Alert

Hum by Verizon - Web Portal - Delete a Speed Alert

Hum by Verizon - Web Portal - Edit a Boundary Alert

Hum by Verizon - Web Portal - Edit a Speed Alert

Hum by Verizon - Web Portal - Manage Alerts and Notifications

Hum by Verizon - Web Portal - Set Scheduled Maintenance Reminders

Hum by Verizon - Web Portal - Speed Alert History

Basics

Video: Hum Digital Presentation (length: 1:04)

Hum by Verizon - Mobile App - Locate Vehicle

Hum by Verizon - Service Marketplace (Car Wash Trial)

Hum by Verizon - Web Portal - Locate Vehicle

Hum x by Verizon - Switch Service to a Different Vehicle

Verify Hum by Verizon Billing (ETR)

Battery & Power

Hum x by Verizon - Power the Speaker On / Off

Bluetooth

Hum by Verizon - Shipping Mode

Hum x by Verizon - Bluetooth® Discovery Mode

Hum x by Verizon - Create a Paired Connection

Hum x by Verizon - Turn Bluetooth® On / Off

Calling & Dialing

Hum x by Verizon - Answer a Call

Hum x by Verizon - Contact an Emergency Assistance Specialist

Data

Hum x by Verizon - View Data Usage

Device ID & Info

Check for Physical Damage

Hum by Verizon - View Device ID (ESN / IMEI / MEID)

Device Settings

Hum by Verizon - Mobile App - Configure Settings

Hum by Verizon - Mobile App - Manage Safety Score

Hum by Verizon - Web Portal - Configure Settings

Hum x by Verizon - Device Set

Email/Gmail

Hum by Verizon - Setup Email

GPS & Location Based Services

Hum by Verizon - Mobile App - Location Sharing

Hum by Verizon - Mobile App - Manage Groups used for Location Sharing

Hum by Verizon - Mobile App - Navigate to a Location

Hotspot

Hum by Verizon - Verify Provisioning (MTAS) - ACSS Web Subscriber View

Hum x by Verizon - Manage Mobile / Wi-Fi Hotspot Settings

Hum x by Verizon - Web Portal - Manage Mobile / Wi-Fi Hotspot Settings

Humx by Verizon - Turn Mobile / Wi-Fi Hotspot On / Off

Roadside Assistance

Hum by Verizon - Mobile App - Contact Roadside Assistance

Sounds, Volume & Audio

Hum x by Verizon - Volume Controls

Wi-Fi & Network

Hum x by Verizon - Change the Wi-Fi Password

Hum^x by Verizon - Support Overview

Hum^x by Verizon Quick Start Guide (PDF)

Video:
Hum Digital Presentation
(length: 1:04)

Hum^x by Verizon - Turn Mobile / Wi-Fi Hotspot On / Off