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Verizon Internet Gateway (ASK-NCQ1338FA) Software Update

Verizon is pleased to announce a software update for your device. This software update has been tested to optimize device performance, resolve known issues and apply the latest security patches.

System Update 8

The details:

Release date: 12/14/2023
Software Version: 3.3.0.3

What's changing:

The current software update provides:

  • Performance improvements
  • Stability improvements
  • Security enhancements

System Update 7

The details:

Release date: 07/12/2023
Software Version: 3.2.0.21

What's changing:

This update for the Verizon Internet Gateway (ASK-NCQ1338 and ASK-NCQ1338FA) contains feature and webGUI migration. Below is a summary of some of the major changes:

  • The webGUI format will be completely redesigned. The layout and advanced router settings will see several changes.
  • The admin GUI will now leverage an https address. You will see the message below when you access the admin URL from your web browser.
  • WPA2 will now be the lowest Wi-Fi security setting / option available.
  • There will be some changes to how the primary SSID and Band Steering / SON capabilities will be presented and managed.
  • A new 2.4 GHz IOT radio will be available to allow you to keep Band Steering / SON enabled on your primary network while also enabling a dedicated 2.4 GHz SSID / radio connection where needed.
  • Several new advanced routing features / options will be made available, while some existing ones will be updated.

For more detailed information, please reference the device user guide for the latest details.