Postpay Device Unlocking Policy:
Prepaid Device Unlocking Policy:
Unlocking policy for Deployed Military Personnel:
If you are a Verizon Wireless customer in good standing who is in the military and you are deployed, we will unlock your device, if necessary.
PLEASE NOTE: Carriers typically use different frequencies and air interface technologies to provide wireless network access. Accordingly, a device that works on one carrier’s network may not be technologically compatible with another carrier’s network. “Unlocking” a device refers only to disabling software that would prevent a consumer from attempting to activate a device designed for one carrier’s network on another carrier’s network, even if that network is technologically compatible. In other words, “unlocking” a device will not necessarily make a device interoperable with other networks – a device designed for one network is not made technologically compatible with another network merely by “unlocking” it. Additionally, unlocking a device may enable some functionality of the device but not all (e.g., an unlocked device may support voice services but not data services when activated on a different network).