Equipment protection provides replacement, repair and/or technical assistance services for your device. It can cover issues that aren't covered by the manufacturer's warranty (e.g., loss, theft or physical damage). It may also cover certain defects after the manufacturer's warranty expires.
Additionally, you'll receive a replacement device as soon as the next day, or you can have a cracked screen repaired by an authorized repair location. Cracked screen repair is available for select smartphones and subject to parts availability.*
We offer several types of equipment protection:
- Total Mobile Protection / Total Mobile Protection Multi-Device - The most comprehensive protection programs for your device, which also includes Tech Coach.
- Total Equipment Coverage
- Wireless Phone Protection
- Verizon Wireless Extended Warranty
View a comparison chart
Note: We also offer Smart Home Support for devices that don't have a line on your Verizon Wireless account. Refer to our Smart Home Support FAQs for details.
*Visit phoneclaim.com/verizon to check eligibility and the repair option available in your area.