Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
Apple® iPhone® 7 Plus
Samsung Galaxy S7
Moto Z Play Droid Edition
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S® 5
Apple® iPhone® 5s
Samsung Galaxy S7 edge
Samsung Galaxy S8
Samsung Galaxy S® 4
DROID TURBO 2
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note5
Apple® iPhone® SE
Samsung Galaxy S8+
Samsung Galaxy Note® 4
Samsung Galaxy J3 V
Apple® iPhone® 5c
Verizon Jetpack® MiFi® 6620L
Apple® iPhone® 5
Moto Z Force Droid Edition
Verizon Ellipsis® 8
Samsung Galaxy J3 (2016)
Verizon Ellipsis™ 7
LG G4™
DROID MAXX by MOTOROLA
Samsung 3G Network Extender
Droid Turbo by Motorola
Samsung Galaxy J1™ Prepaid
Apple® iPad® 2
LG Revere® 3
Samsung Gusto® 3
Google Pixel
Galaxy J7 V
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy Core Prime™
Droid Turbo in Ballistic Nylon
Ellipsis™ Jetpack® MHS800L
LG G3
Apple® iPhone® 4s
Samsung 4G LTE Network Extender
LG V10™
Apple® iPhone® 4
LG G5
Jetpack® MiFi® 7730L
Samsung Galaxy S6 edge +
LG K20™ V
Samsung Galaxy S® 6 edge
V20™
Verizon Wireless Home Phone
Hum+ by Verizon
Google Pixel XL
Verizon MiFi® 4G LTE Global USB Modem U620L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Verizon 4G LTE Broadband Router
LG Optimus Zone™ 3 Prepaid
LG Cosmos™ 3
Stylo™ 2 V
DROID MAXX 2
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy Note® 3
GizmoGadget™ by LG
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
LG G6™
Moto Z Droid Edition
Samsung Convoy® 4
LG K8 V
Moto G Play
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
GizmoPal™
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
LG G Vista
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Verizon Wear24™
Samsung Convoy™ 3
Verizon Ellipsis® 10
HTC Desire® 530
DuraXV
Verizon 4G LTE USB Modem UML295
Moto G™ by Motorola
LG Extravert™ 2
PRIV™ by BlackBerry®
LG G2
LTE Internet (Installed)
Casio G'zOne Commando® 4G LTE
HTC One® (M8)
Casio G'zOne Ravine® 2
Galaxy Tab E (8.0)
HTC Desire® 526
LG K4™ LTE
Sony Xperia® Z3v
HTC One M9
ZenPad™ Z8
ZenPad™ Z10
BlackBerry® Bold™ 9930 smartphone
DROID ULTRA by MOTOROLA
LG G Pad 8.3 LTE
Samsung Gusto® 2
Verizon Ellipsis® Jetpack® MHS900L
Samsung Convoy™ 2
Kyocera DuraXV+
Verizon Wireless AirCard® 595
HTC 10™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy S® 4 mini
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID by MOTOROLA
iPad® Air 2
Galaxy Tab E
Samsung Galaxy Note® II
Samsung Intensity™ II
Apple® iPad Pro® (9.7-inch)
Galaxy Note® Edge
iPad® Pro
DROID TURBO 2 - Designed by You
Gear S2
Samsung Brightside™
Nokia Lumia 928
Apple® iPad® mini with Retina display
Verizon Ellipsis™ 8 HD
LG Terra™
LG Revere®
HTC Desire® 626
LG Exalt™II
DROID INCREDIBLE 4G LTE by HTC
BlackBerry Classic
Nokia Lumia 822
Moto X™ (2nd Gen.)
Microsoft Surface 3
LG Cosmos™ 2
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy Tab® 2 (10.1)
Humx
Moto E™ Prepaid
LG Vortex™
LG Octane™
DROID RAZR by MOTOROLA
Arlo Go
Nexus 6
Samsung Galaxy Tab S2
Moto X™ by Motorola
Gear S®
Verizon Wireless USB760 Modem
Samsung Intensity™ III
HTC One®
BlackBerry® Z10 smartphone
Samsung Convoy™
G Pad™ 7.0 LTE
DROID RAZR MAXX HD by MOTOROLA
LG Revere® 2
Verizon Wireless Home Phone T2000
Apple® iPad® Air™
LG Accolade™
Motorola RAZR V3m
G Pad™ 10.1 LTE
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
LG enV®3
Watch Urbane™ 2nd Edition LTE
BlackBerry® Q10 smartphone
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy J3 Eclipse
Apple® iPad® mini
Apple® iPad® with Wi-Fi + 4G
Samsung Gusto®
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
HTC One® (M8) for Windows®
iPad® mini 4
Pantech Breakout™
Nokia Lumia Icon
Samsung Galaxy Tab®
iPad® mini 3
Lancet™ for Android™
Samsung Illusion™
Samsung Galaxy Book
Samsung Haven™
Verizon Converged VOIP Device
DROID X by MOTOROLA
Ellipsis® Kids
Transpyre™ Prepaid
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Verizon SmartHub with Voice
BlackBerry® Bold 9650 smartphone
BlackBerry® Z30 smartphone
DROID DNA by HTC
LG Optimus Exceed™ 2
Lancet™
Samsung Galaxy Camera®
DROID RAZR MAXX by MOTOROLA
Motorola MOTO™ W755
Pantech Jest™ 2
DROID INCREDIBLE 2 by HTC
LG VX8300
Samsung Galaxy Tab® 4 (8.0)
Enact™ by LG
Pantech Hotshot™
Samsung Galaxy Stellar™
Lucid™3 by LG
Nokia 2366i
Casio G'zOne Boulder®
Samsung Galaxy S® III mini
DROID RAZR HD by MOTOROLA
Samsung Intensity™
LG enV®2
BlackBerry® Pearl™ Flip 8230 smartphone
Motorola XOOM™ 4G LTE
LG Cosmos™
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
DROID BIONIC by MOTOROLA
Samsung Smooth™
LG enV® TOUCH
Verizon GizmoTab™
Motorola Barrage™
BlackBerry® Tour™ 9630 smartphone
LG Migosm
DROID 4 by MOTOROLA
DROID X2 by MOTOROLA
Samsung Knack™
Verizon Wireless USB720 Modem
HTC One® max
Hydro ELITE by KYOCERA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Apple® iPad® (9.7-inch)
Samsung Alias™ 2
Verizon Wireless UM175 USB Modem
Dell™ Vostro™ V13 Laptop
Samsung Galaxy™ Stratosphere™ II
Spectrum™ 2 by LG
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Sony Xperia® Z2
LG Extravert™
Intuition™ by LG
Lucid™ by LG
LG Cosmos™ Touch
BlackBerry® Curve™ 8330 smartphone
Galaxy Nexus by Samsung
Nokia Lumia 2520
DROID 3 by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone
Pantech Perception™
Samsung Galaxy™ Stratosphere™
HTC One® remix
Samsung Galaxy Note® 10.1
THUNDERBOLT™ by HTC
Windows Phone 8X by HTC
Casio G'zOne Rock™
Samsung Galaxy Tab® S
Samsung SCH-u340
Samsung Galaxy Note® Pro
LG VX8360
DROID CHARGE by SAMSUNG
HP Elite x2 1012
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Fascinate™
LG VX5400
Delphi Connect
Samsung Gear S2 classic
Motorola W385
LG Optimus Zone™
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Marauder™
HTC Rhyme™
Sony Xperia® PLAY
Spartan GoCam™
Samsung ATIV SE™
Google Nexus 7
Lucid™2 by LG
HTC Desire® 612
Casio G'zOne Brigade®
Samsung Alias™
DROID 2 by MOTOROLA
Apple® iPad®
Moto X™ - Designed by You (2nd Generation)
Samsung Juke
LG Chocolate®
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
LG VX8350
Verizon Wireless USB727 Modem
DROID INCREDIBLE by HTC
Samsung Gem™
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
LG Ally™
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy View
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech Caper™ Prepaid
Samsung Galaxy Legend™
Moto X™ - Designed by You
Samsung ATIV Odyssey™
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
LG Dare™
Spectrum™ by LG
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Pantech PN-210
Motorola XOOM™
Sierra Wireless AirCard® 580
BlackBerry® 8830 World Edition smartphone
LG VX5300
HP Spectre x2
Verizon Wireless Razzle™
Pantech Crux™
Sharp KIN™ ONE
Sierra Wireless AirCard® 555D
Samsung SCH-u410
Samsung N150 Netbook
DROID 2 GLOBAL by MOTOROLA
LG VX5200
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
LG VX6100
Motorola MOTOKRZR K1m
Motorola MOTO™ VU204
DROID XYBOARD 10.1 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
HTC Trophy™
HTC Rezound™
BlackBerry® Torch™ 9850 smartphone
Motorola V325
Motorola W315
Verizon Wireless Escapade®
Samsung SCH-a870
Samsung Omnia® II
Verizon Wireless G'zOne Type-S Push to Talk without Camera
HP® Mini 1151NR Netbook
DROID PRO by MOTOROLA
Samsung SCH-a930
BlackBerry® Curve™ 9310 smartphone
BlackBerry Classic Non-Camera
Luge™ by Motorola Prepaid
LG Enlighten®
Verizon Wireless V740 ExpressCard
Pantech PN-215
Verizon Wireless CDM8950
Motorola RAZR V3m in Gray
LG VX3200
Samsung SCH-a950
Samsung i700 Pocket PC
LG VX8100
Samsung SCH-u540
Samsung SCH-a670
Verizon Wireless CDM8975
LG VX4650
Verizon Wireless Coupe™
DROID XYBOARD 8.2 by MOTOROLA
Motorola MOTO™ Z6c World Edition
Nokia 6205
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® Touch
DROID ERIS by HTC
Verizon Wireless USB1000 Global USB Modem
DROID R2D2 by MOTOROLA
Nokia 2705 Shade™ Non-Camera
LG enV®
Sharp KIN™ TWO
Samsung SCH-a650
Revolution™ by LG
LG V
LG Optimus Exceed™
Motorola E815
LG Versa™
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
LG VX3300
HTC Apache XV6700
LG VX8700
LG Glance™
Pantech PN-820
Motorola V710
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Motorola CITRUS™
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Nokia 6015i Prepaid
Verizon Wireless Adamant™
Nokia 2605 Mirage
Motorola MOTO Q™ 9c
Samsung Rogue™
Samsung Trance™
Motorola MOTO™ Z6cx World Edition without Camera
LG VENUS™
Nokia 7705 Twist™
LG VX6000
Samsung Gleam®
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HP® Mini 311-1037NR Netbook
Nokia 3589i
HP® Pavilion dm1-3010nr Notebook
Motorola DEVOUR™ with MOTOBLUR™
Motorola RAZR V3c
Verizon XU870 Global ExpressCard®
Samsung SCH-a850
Samsung Zeal™
Kyocera KPC650
Motorola Q™
Samsung Renown™
LG Fathom®
LG Clout™
Motorola Krave™ ZN4
Samsung Saga™
Samsung SCH-a310
Nokia 6215i
Verizon Wireless CDM 7075
Samsung Sway™
HP® Pavilion dm1-2010nr Entertainment Notebook
HTC Merge®
Samsung SCH-u550
HTC Touch Pro™
Nokia 2705 Shade™
Verizon Wireless PN-300
Motorola T720
Kyocera KX414
Nokia 6236i
Samsung SCH-u620
Motorola Rival™
Jest™
Nokia 2128i
Sharp KIN™ TWOm
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-i760
Samsung Glyde™
Motorola V65p
Motorola V276
Verizon AD3700 Global USB Modem
Verizon Wireless XV6600 without Camera
Verizon Wireless V640
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola V120e
Samsung SCH-i730
Samsung SCH-a890
Samsung SCH-i830
Motorola MOTORAZR maxx Ve
Samsung Gear S3 frontier
Motorola Entice™
Samsung SCH-a630
Kyocera K323
Nokia 6315i
Motorola Rapture™ VU30
LG Exalt® LTE
Kyocera KX1v
Motorola MOTO Q™ music 9m
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Samsung Gear S3 classic
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
moto e4 Prepaid
Samsung i600 Smartphone
Apple® iPad Pro® (10.5-inch)
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Motorola T730
Samsung SCH-a530
Nokia 2285
Apple® iPad Pro® (12.9-inch)
Motorola A840
Kyocera KX444
Motorola MOTOSLVR L7C
Samsung Continuum™
BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission Prepaid
Verizon Wireless U630 PC Card
Samsung SCH-a970

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation, Setup & User Guides

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Equipment Protection / Insurance FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Activating Your 4G LTE Android Tablet
[How to Use Guide]
Learn how to activate your 4G LTE Android tablet with Verizon Wireless.
Insert the SIM Card - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Turn On Android™ Device Protection
[Device-Specific Instructions]
Mobile Broadband Self Activation - 4G LTE
[Device-Specific Instructions]
Turn Off Android™ Device Protection
[Device-Specific Instructions]
Activation and Shipping Guide: Android™ Tablet
[How to Use Guide]
Instructions on activating a replacement Android™ Tablet and shipping your defective device back to us.

Back Up & Transfer Content

Transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58
Media Share - Android™
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Inserting a microSD Card
[Interactive Simulation]
Discover how to insert a microSD card into your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to remove a microSD card from your Verizon Ellipsis 7.

Basics

Remove Connected Device - My Verizon
[Device-Specific Instructions]
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Determining Internet Connection Speeds
[Device-Specific Instructions]

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Soft Reset - Verizon Ellipsis™ 7
[Device-Specific Instructions]
A soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting. If you're having other issues...
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Battery Troubleshooting Basics
[Device-Specific Instructions]
Extend Battery Life - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Battery Overview - Verizon Ellipsis™ 7
[Device-Specific Instructions]
View Battery Status - Verizon Ellipsis® 7
[Device-Specific Instructions]
Turn Battery Optimization On / Off - Android 6.0 and higher (Ellipsis®)
[Device-Specific Instructions]
Battery optimization conserves power on your Ellipsis device and is turned on by default.

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
Bluetooth® On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Learn how to pair your Verizon Ellipsis 7 with your Bluetooth device.
Verizon Ellipsis™ 7 Simulator: Turning Bluetooth On and Off
[Interactive Simulation]
Learn how to turn on Bluetooth® with your Verizon Ellipsis 7.

Calendar

Calling & Dialing

Verizon Messages - HD Video Calling
[Video]
Verizon Messages now offers HD voice and video calling on your tablet, right through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Call Waiting - Smartphone
[Device-Specific Instructions]
Dial a Number - Verizon Ellipsis™ 7
[Device-Specific Instructions]
DTMF - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Redial - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Can I make calls with my Ellipsis 7?
[Community]
Lisaprince asked Verizon Wireless: Q: Can I make calls with my Ellipsis 7? A: Great question! These devices are not provisioned or designed to make calls like a standard smart phone. However, you would always be able to search the play store for applications for voice over data calling.
Can you make and receive phone calls on the Ellipsis 7 tablet?
[Community]
Talon92tsi asked Verizon Wireless: Q: Can you make and receive phone calls on the Ellipsis 7 tablet? A: While the Ellipsis 7 tablet's mobile number accesses data on the go, it is not used to make and receive calls. There are apps available, such as Skype, that allow calls to be made using the...
Speed Dial - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Camera, Photos & Videos

View Pictures/Videos - Verizon Ellipsis™ 7
[Device-Specific Instructions]
How do I move apps to my SD card?
[Community]
I bought the ellipsis 7 for my sons, and bought a 32gb storage card for them. I can't figure out how to download their apps to the card, it keeps wanting to store internally.
How do I take a picture of the screen?
[Community]
I want to take a picture of the screen i am viewing. How do i do this on this E-7 tablet?
How do I take screen shots on my Ellipsis 7?
[Community]
How do you perform a screen shot/screen capture on my Verizon Ellipsis 7?
Is there a way to restore pictures that have been deleted?
[Community]
I am trying to find out if I can restore or find pictures that were taken with the tablet and then deleted?
Verizon Ellipsis™ 7 Simulator: Adjusting the Video Setting for Sharing
[Interactive Simulation]
Learn how to adjust the video setting for easy sharing on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Changing the Camera from Rear to Front-Facing
[Interactive Simulation]
Discover how to change the camera from rear to front-facing for video recording on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Changing the Camera from Rear to Front-Facing for Pictures
[Interactive Simulation]
An interactive guide on how to change the camera from rear to front-facing for taking pictures on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Recording a Video
[Interactive Simulation]
Learn how to record a video using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting a Picture as Wallpaper
[Interactive Simulation]
A visual guide for setting a picture as the background of the Home screen on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Discover how to take a picture while video recording on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for video recording on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Zooming In and Out
[Interactive Simulation]
Learn how to zoom in and out for taking photos on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7: Sharing Photos
[Interactive Simulation]
Learn how to share photos using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7: Sharing Videos
[Interactive Simulation]
Learn how to share videos using your Verizon Ellipsis 7.

Computer/PC Connectivity

USB Debugging Mode - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If your computer/PC doesn't recognize your wireless device/USB when it's inserted/connected, this may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Create a Paired Connection - Windows® 7
[Device-Specific Instructions]

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Add a Contact - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Link/Merge Contacts - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Delete a Contact - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Edit a Contact - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Adding a Contact
[Interactive Simulation]
Learn how to add a contact to your Verizon Ellipsis 7 tablet.
Verizon Ellipsis™ 7 Simulator: Adding and Deleting Favorite Contacts
[Interactive Simulation]
Discover how to add and delete favorite contacts on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
Discover how to assign a picture to a contact on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Creating a Group and Adding Contacts to It
[Interactive Simulation]
Learn how to create a group and add contacts to it on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Verizon Ellipsis 7.
View Contact Sync Source - Verizon Ellipsis™ 7
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Optimize Data Usage - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Enable/Disable Data - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Conserve Data Usage - Google+
[Device-Specific Instructions]
Data Roaming - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Will using Google Voice to make calls use data?
[Community]
I am waiting on the delivery of my Ellipsis 7 tablet and was wondering if using Google Voice to make phone calls would count against the data plan for my account of if it counts under the minutes.

Date & Time

How do I change the time zone on my Ellipsis 7?
[Community]
Recently had my ellipses replaced, but the main clock displays the time as three hours earlier than it is!

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
View Device ID - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Check for Water Damage - Ellipsis
[Device-Specific Instructions]
View MAC Address - Verizon Ellipsis™ 7
[Device-Specific Instructions]
View Phone Number - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Device Settings

Accelerometer Rotation - Verizon Ellipsis™ 7
[Device-Specific Instructions]
If the screen/display on your device doesn't flip or rotate, this shows how to fix it. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Touchscreen Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Adjust Display Settings - Verizon Ellipsis 7
[Device-Specific Instructions]
Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
Adjust Font Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]
System Select - Android™
[Device-Specific Instructions]
DTMF - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Alerts - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Does the ellipsis7 support USB OTG?
[Community]
Does the Ellipsis 7 support USB OTG?
How do I Move pictures and other things to the Ellipsis 7 sd card?
[Community]
I've used all my internal storage on my Ellipsis 7.  How do I move pics,doc,and game apps to the sd card?
How do I do a hard reset on ellipsis 7 ?
[Community]
how to do a hard reset
How do I install external storage?
[Community]
When I try to download a movie using Google Play, I get the error "external storage must be installed for this download to continue." I have an SD card installed.  I assume the card is being recognized because the camera is storing pictures to that location. How do I "install external storage"
How do I restore the keyboard on my Ellipsis 7?
[Community]
My son's Ellipsis 7 won't allow me to uncheck "Google Voice Typing" as his default input method. When I click on the settings icon, it does not give me the option to change the default setting back to keyboard typing. How can I fix this?
How do I stop my tablet from freezing?
[Community]
My tablet suddenly started freezing. When you turn it on, the welcome screen comes up.. Then the powered by android screen.. Then the solid red screen with the Verizon symbol on it comes up.. And my tablet won't go any farther than that. I was told to try a reset, which was hold power button + volume...
Is Ellipsis an actual cell phone?
[Community]
I just received my Ellipsis 7. It is activated and has a designated cell phone number. But I cannot see any way to actually use it as a phone--to make or receive calls, or to send text messages. So, it's just a little computer??
Is it possible to have multiple users on an Ellipsis 7?
[Community]
This is my first tablet purchased for me by my husband. When I set it up I set it up with his information thinking it would be like a pc and we can switch between users...that does not seem to be the case? and if not how do I delete his information and enter mine as the primary user of the tablet. Thanks!...
Is there a space where I can save apps?
[Community]
No app space!!!  No help!!!
Is there a video player that will loop on the Ellipsis 7 tablet?
[Community]
I am trying to use myVerizon Ellipsis 7 to loop a video for a wedding. I tried to use Video Looper, ArkMC and BubbleUPnp. These apps all play the video but no sound using mpg, wmv and mp4 formats. VLC plays all formats but wont loop. Suggestions?
System Select - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Accessing Settings
[Interactive Simulation]
Learn how to change the settings, like adjusting alert sounds and turning GPS on and off, on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving energy on your Verizon Ellipsis 7 by adjusting the screen timeout.
Verizon Ellipsis™ 7 Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Verizon Ellipsis 7 to help protect your private information.
What Chipset Does The Ellipsis 7 Use?
[Community]
Can't find which chipset the Ellipsis 7 uses. Is it the Intel Atom or another one? Found this article but need to corroborate conflicting info. Israeli firm's 4G chips find a home in Verizon tablet | The Times of Israel Thanks.
Why does Elipsis 7 use so much memory for misc files and what are they?
[Community]
My Elipsis 7 uses 5.46gb of the system's 8gb for misc.  I also have an LG G8 and it only uses 1.76gb for misc.  Why the big difference and is there a way to clear up some the memory on the Elipsis? As it still cannot move apps to the SD card even with KitKat it would be nice to free up some...

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Update the Gmail™ Password - Android™
[Device-Specific Instructions]
Remove a Gmail™ Account - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Remove a Personal (POP/IMAP) Account - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Removing then re-adding an email account often fixes login/not receiving emails issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Sync - Verizon Ellipsis® 7
[Device-Specific Instructions]
Delete Gmail™ Messages - Android™
[Device-Specific Instructions]
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Notifications - Android™
[Device-Specific Instructions]
Remove Corporate Email Account (Exchange ActiveSync®) - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21
Verizon Ellipsis™ 7 Simulator: Forwarding an Email
[Interactive Simulation]
Learn how to forward an email on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Including an Attachment with an Email
[Interactive Simulation]
Learn how to add an attachment, like a document or photo, to an email with your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to set up a corporate email account on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to set up a personal email account on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access different email accounts on your Verizon Ellipsis 7.
View Email Messages - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows, Blackberry or Basic device.
Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Locate Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

GPS Location - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
GPS Location Settings - Android™
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]

Home Screen

Window Shade - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for scrolling between multiple Home screens on your Verizon Ellipsis 7.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Mobile HotSpot On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hot spot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Mobile HotSpot - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Am I Able To Change The IP Address Of My Tablet?
[Community]
I need to change the lan ip address scheme the tablet gives out when used as a hotspot. Does anyone know how this can be done?
Verizon Ellipsis™ 7 Simulator: Setting Security for Mobile Hotspot
[Interactive Simulation]
Learn how to set up Mobile Hotspot security on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
Learn how to set up Mobile Hotspot on your Verizon Ellipsis 7 to share your data connection with other devices.

Internet & Web Browser

View Browser History - Android™
[Device-Specific Instructions]
Enable/Disable Data - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Reboot the Router
[Device-Specific Instructions]
Web Browser - Verizon Ellipsis™ 7
[Device-Specific Instructions]
How can I view webcams?
[Community]
Bought an Ellipsis 7 to travel with.  How do I get it to display web cams from National Zoo, Atlanta Zoo and San Diego Zoo Panda cams?  What browser and add-ons does the E7 need to display these views?
Verizon Ellipsis™ 7 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Opening and Closing a Web Browser Window
[Interactive Simulation]
A visual walkthrough of opening and closing windows in the web browser of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Searching the Web by Voice
[Interactive Simulation]
Discover how to use your voice to search the web on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Switching Between Web Browser Windows
[Interactive Simulation]
Discover how to switch between windows in the web browser of your Verizon Ellipsis 7.

Keyboard

Turn Voice Input On/Off - Android™
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Language Selection - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.

Lock, Unlock, Password & Security

Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Unlock the Device - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Turn Off Screen Lock - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Set Up Screen Lock - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Password Options - Verizon Ellipsis™ 7
[Device-Specific Instructions]
How do I unlock my tablet?
[Community]
My tablet was returned to me after being stolen & the teen who took it knew the screen lock code. We cannot remember our screen lock (was taken months ago) & it's telling me tgat my email & password don't match up. She appears to have changed everything & I cannot access the tablet. I...
I locked myself out of my Ellipsis Tablet. Can I access it without a password?
[Community]
I locked myself out of my tablet is there anyway to use tablet withoutpassword.
Verizon Ellipsis™ 7 Simulator: Locking and Unlocking the Screen
[Interactive Simulation]
Learn how to lock and unlock the screen of your Verizon Ellipsis 7.

Memory/Storage

My InfoZone Widget FAQs
[FAQs]
Frequently Asked Questions about the InfoZone Widget
View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Check Memory - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Format SD Card via PC
[Device-Specific Instructions]

Navigating & Multitasking

Recently Used Apps - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Accessing and Clearing the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Accessing and Closing Open Apps
[Interactive Simulation]
A visual guide for accessing and closing open apps on your Verizon Ellipsis 7 tablet.
Verizon Ellipsis™ 7 Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to add widgets and apps to the Home screen of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Getting to Know Your Tablet
[Interactive Simulation]
An interactive map of the most important features of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Moving Widgets and Apps on the Home Screen
[Interactive Simulation]
Learn how to move widgets and apps on the Home screen of your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to navigate to a website on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Resizing Widgets
[Interactive Simulation]
Discover how to resize widgets on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Turning the Tablet On and Off
[Interactive Simulation]
Learn how to turn your Verizon Ellipsis 7 on and off.
Verizon Ellipsis™ 7: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
An interactive guide on how to remove widgets and apps from the Home screen of your Verizon Ellipsis 7.

Near Field Communication (NFC)

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Factory Data Reset (Powered Off) - Verizon Ellipsis® 7
[Device-Specific Instructions]
A factory data (hard) reset may help with: screen not working (blank or frozen screen), app issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), device not syncing. Before performing a factory data reset, you should always...
Verizon Ellipsis 7 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
Factory Data Reset (Powered On) - Verizon Ellipsis® 7
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard...
How do I download a software update?
[Community]
I just got this tablet today. It's running jellybean, which won't let me run MS Office apps. When I try to update, it tells me it's already up to date. How can I force the kitkat update?
How do I stop an app from continuously updating?
[Community]
The tablet began Downloading update package a few days ago. It's at 0%.  How can I stop it? It's draining the battery.  I've tried to forcing it to stop after going through app info (Fota) but it just starts again. Please help.
How do I update the software on my Ellipsis 7?
[Community]
I've read the instructions and still can't update the software on my Ellipsis 7. I don't have that option under apps > settings > system.
Privacy Settings (Maps) - Verizon Ellipsis 7
[Device-Specific Instructions]

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert the SIM Card - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Remove the SIM Card - Verizon Ellipsis 7
[Device-Specific Instructions]
Inserting/removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Unblock SIM PIN - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Modify the SIM PIN - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Can I use my Ellipsis 7 in Europe?
[Community]
I want to use my Ellipsis 7 in Europe. Reason: using the GPS extensively on the larger Ellipsis 7 tablet screen in much better than on a smaller smartphone screen. It's essential in this day and age to find your way using Google Maps, but cell capability is required when (and most often) WiFi is not available....
Verizon Ellipsis™ 7 Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to insert a micro SIM card into your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to remove a micro SIM card from your Verizon Ellipsis 7 tablet.

Sounds, Volume & Audio

Volume Controls - Verizon Ellipsis™ 7
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Turn Off All Sounds - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Resolve Volume Issues
[Device-Specific Instructions]
Vibrate Mode - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Set Ringtones - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Alerts - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Speakerphone - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:24
Verizon Messages - On the Move
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31
View Text Messages - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Delete Text Messages - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Garbled Message
[Device-Specific Instructions]
Can the Ellipsis 7 tablet be used to send and receive texts messages?
[Community]
prmolokaiboy asked Verizon Wireless: Q: Can the Ellipsis 7 tablet be used to send and receive texts messages? A:  You can use the Verizon Messages app to message message from any of your devices.
How do I restore messages on my Ellipsis 7?
[Community]
How do I restore messages on my Ellipsis 7? I have some texts I need back. How do I do that?
Text Message Signature - Android™
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Sending a Message
[Interactive Simulation]
An interactive how-to guide for sending a text message with your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Setting Up Verizon Message+
[Interactive Simulation]
Learn how to set up Verizon Messages on your Verizon Ellipsis 7.

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
How do I get rid of the "the process com.android.systemui has stopped" message?
[Community]
Has anyone received this message: the process com.android.systemui has stopped? How did you address it?
How do I take a picture of the screen?
[Community]
I want to take a picture of the screen i am viewing. How do i do this on this E-7 tablet?
Verizon Ellipsis™ 7 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Learn how to add folders to the Home screen on your Verizon Ellipsis 7 to help organize your apps.
Verizon Ellipsis™ 7 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Verizon Ellipsis 7.
Verizon Ellipsis™ 7 Simulator: Finding More Help
[Interactive Simulation]
An interactive guide for finding more help on your Verizon Ellipsis 7.
What should I do if my tablet is frozen?
[Community]
my tablet have frozen and I can not even go to the setting screen

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
TTY Settings - Verizon Ellipsis™ 7
[Device-Specific Instructions]

Wallpapers/Theme

Wallpaper - Picture - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Verizon Ellipsis™ 7 Simulator: Changing the Wallpaper
[Interactive Simulation]
Discover how to change the background of the Home screen on your Verizon Ellipsis 7.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
Verify LTE Advanced Devices
[Device-Specific Instructions]
Wi-Fi On/Off - Verizon Ellipsis™ 7
[Device-Specific Instructions]
This helps to determine how to turn on/off your mobile hotspot or when you're having trouble setting up or connecting to WiFi, your mobile hotspot needs to be turned off. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions...
Signal Strength - Verizon Ellipsis™ 7
[Device-Specific Instructions]
Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55
Verizon Ellipsis™ 7 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Verizon Ellipsis 7 to connect to a Wi-Fi network.
Verizon Ellipsis™ 7 Simulator: Turning Off Wi-Fi Notification
[Interactive Simulation]
Learn how to turn off Wi-Fi notifications on your Ellipsis 7 tablet.

Still Have Questions?


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