Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Samsung Galaxy S7
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Verizon Wear24™
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Pixel™, Phone by Google
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V20™
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Stylo™ 2 V
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Galaxy Tab E (8.0)
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DROID MAXX 2
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LG Optimus Zone™ 3
Microsoft Surface 3
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DuraForce PRO with Sapphire Shield
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LG Cosmos™ 3
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GizmoPal™
Samsung Galaxy S® 6 edge
PRIV™ by BlackBerry®
Galaxy Tab E
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Ellipsis® Jetpack® MHS800L
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Samsung Galaxy S® III
DuraXV
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LG V10™
Samsung Convoy™ 3
Verizon Global USB Modem USB730L
Samsung Gear S3 frontier
Verizon Wireless Home Phone T2000
BlackBerry® Bold™ 9930 smartphone
LG V30®
DROID RAZR M by MOTOROLA
KYOCERA DuraXVLTE
ASUS ZenFone™ V
ZTE Blade™ Vantage Prepaid
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
Brigadier™ by Kyocera
Verizon Ellipsis® 10
Verizon Verizon SmartHub with Voice
Verizon 4G LTE USB Modem UML295
Casio G'zOne Commando®
Casio G'zOne Ravine® 2
ZTE Cymbal® LTE
Sony Xperia® Z3v
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BlackBerry Classic
Moto G Play
Ellipsis™ Jetpack® MHS815L
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Samsung Gusto® 2
HTC One® (M8)
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HTC 10™
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Toyota Connected Car
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Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
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LG G2
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Gear S2
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ASUS ZenFone™ AR
Verizon Wireless AirCard® 595U USB Modem
Humx
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DROID ULTRA by MOTOROLA
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Verizon Wireless USB760 Modem
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HTC Desire® 530
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LG Octane™
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HTC Desire® 526
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HTC Desire® 626
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Verizon GizmoTab™
Nokia Lumia 928
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LG Exalt™II
LG Accolade™
Apple® iPad Pro® (9.7-inch)
Verizon Wireless AirCard® 595
Nokia Lumia 822
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LG Cosmos™ 2
BlackBerry® Bold 9650 smartphone
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Ellipsis® Kids
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LG 4G LTE USB Modem VL600
Yealink One TalkSM IP DECT Phone Bundle
G Pad™ 10.1 LTE
Samsung Galaxy Note® 10.1
HTC One®
LG Terra™
HP Elite x2 1012
Verizon MiFi™2200 Intelligent Mobile Hotspot
DROID RAZR MAXX HD by MOTOROLA
LG VX8300
Samsung Galaxy Tab® 4 (10.1)
LG enV®3
Verizon Wireless UMW190 Global USB Modem
LG enV®2
Nokia Lumia Icon
Verizon Wireless UM175 USB Modem
Motorola MOTO™ W755
Nexus 6
Samsung Knack™
HTC One® (M8) for Windows®
Samsung Galaxy Tab® 4 (8.0)
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
DROID RAZR HD by MOTOROLA
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Motorola Barrage™
Verizon Ellipsis® 10 HD
Apple® iPad® with Retina display
Sony Xperia® Z2
Lancet™ for Android™
Nokia Lumia 2520
LG VX5500
Samsung Intensity™
Casio G'zOne Boulder®
LG Cosmos™
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Alias™ 2
LG enV® TOUCH
Samsung Smooth™
DROID DNA by HTC
Delphi Connect with 4G LTE Mobile Hotspot
Samsung Galaxy Note® Pro
Pantech Hotshot™
LG Extravert™
Lucid™3 by LG
Apple® iPad mini™ 3
DROID 4 by MOTOROLA
Hydro ELITE by KYOCERA
Samsung SCH-u340
Motorola XOOM™ 4G LTE
Samsung Gear S2 classic
Motorola W385
Samsung Galaxy Tab® S
Enact™ by LG
Lancet™
DROID RAZR MAXX by MOTOROLA
LG VX5400
Verizon Wireless PC5750 PC Card
LG VX8360
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1 2014 Edition
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Google Nexus 7
Pantech Jest™ 2
HTC One® remix
Galaxy Nexus by Samsung
HTC Desire® 612
LG ZONE® 4
Samsung Galaxy™ Stratosphere™ II
Spartan GoCam™
Verizon Wireless G'zOne Type-S
BlackBerry Classic Non-Camera
Lucid™ by LG
Lexus Connected Car
Watch Urbane™ 2nd Edition LTE
LG VX8350
Moto X™ - Designed by You (2nd Generation)
LG Cosmos™ Touch
Motorola Adventure™ V750
Samsung Galaxy View
LG VX5300
Motorola RAZR V3m in Gray
Lucid™2 by LG
Casio G'zOne Ravine® 2 Non-Camera
Samsung SCH-u410
Samsung SCH-u430
Verizon Wireless Escapade®
Verizon Wireless Coupe™
Motorola RAZR V3c
Verizon Wireless CDM8975
LG Chocolate® 3
LG VX3200
HP Spectre x2
Moto X™ - Designed by You
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Reality™
Motorola MOTO™ VU204
LG VX3300
Motorola V325i
LG VX6100
Motorola Entice™
LG VX4650
LG Clout™
G'zOne Boulder™ Black and Silver
LG VX5200
Motorola V325
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Samsung SCH-a870
Luge™ by Motorola Prepaid
Motorola W315
Samsung SCH-u540
Samsung SCH-a630
Samsung SCH-a650
Apple® iPad® (6th Generation) 9.7-inch
Motorola moto e5 play
moto g6
G7 ThinQ
Samsung Galaxy Tab® 4
Motorola V325xi

How to Find Your Phone

There may be a recovery method available for your phone or tablet that lets you see it on a map, make it ring, lock it or erase it. Select your device's operating system to learn how to use these features:

Android Device Manager from Google Support can help you locate lost Android devices. Select a topic below to see instructions on Google's website about how to set up and use Android Device Manager:



There are 2 services that help locate lost Apple devices:

  • Find My iPhone® - Learn how to set up Find my iPhone from Apple's website, so you can see your Apple device on a map, make it ring, lock it or erase it. You'll need to also turn on the feature on your device to use it.

    Learn how to use Find My iPhone from Apple Support to:
    • Locate your phone on a map

      Note: The current location of your device(s) displays if it has Location services turned on. If your device had Location services turned on recently but it’s not on at the time you map your device, the map will display its last known location.

    • Play a sound on your device
    • Use Lost Mode to lock and track your device
    • Erase your device
    • Use Activation Lock to make it more difficult for someone to use or sell your device
  • Verizon Support & Protection - This app is no longer available for download, but if you already have it, it can provide the last known location of your iPhone. Refer to our Verizon Support & Protection How to Use Guide to learn how use it.


Find My Phone can help you see your device on a map, make it ring, lock it or erase it. You can also adjust your device's settings so that its location saves every few hours. This can help you find your device if the battery is dead, it's offline or out of range.

Learn how to do all this from the Windows Support website for:



BlackBerry Protect can help you:

  • View your phone on a map
  • Make it ring
  • Lock it and display a message on the screen
  • Erase information on it

Learn how to set up and use BlackBerry Protect on BlackBerry's website, so you can use this feature if your phone is lost.



If you have a basic phone, you can sign up for Family Locator and add it to your phone.

However, if your basic phone is already lost, there isn't a way to track it. We recommend you suspend your service to prevent unauthorized use until you find the phone or activate a different one. You can also go to the My Usage page in My Verizon to see if the phone has been used since it was lost.

Learn more from our Family Locator FAQs and Suspend Service FAQs.



If you're unable to find your phone using the instructions above, refer to our How to Replace Your Device page for next steps.

Android is a trademark of Google, Inc. Apple and iPhone are trademarks of Apple, Inc. Windows is a registered trademark of Microsoft Corporation in the United States and other countries. © 2017 BlackBerry. All rights reserved. BlackBerry© and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the US and countries around the world.

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