If you're unable to use your device temporarily, you can suspend your service to prevent unauthorized use or charges. When you suspend a line of service, you won't be able to make or receive calls or text messages or access the Verizon Wireless data network.
There are 3 types of service suspensions:
- Lost/Stolen Suspension - If your device is lost or stolen, you should suspend your service to help protect against unauthorized use.
- Military Suspension - You can suspend your service for a period of time if you, or another user on your account, have been called into active military service.
- Other Suspension - You can suspend your service temporarily if you won't be using your device for a long period of time (e.g., going on a vacation, illness, etc.).
To learn how to suspend your service online in My Verizon watch our How to Suspend or Reconnect Service video.