iOS Updates - Apple® iPhone® 6 / 6 Plus

This provides instructions for updating the software/iOS on your iPhone.

Note Notes:

  • The Apple iPhone requires the latest approved software version. Installing other software versions (e.g. Beta versions, unapproved software versions, etc.) could cause issues with activation, apps and other device functionality.
  • iOS updates can be either optional or automatic. The on-screen prompts of the iOS download, backup and update may vary.
  • Check out these interactive demos for more info:

 

Caution Caution:

  • Before performing an update, backup your iPhone using iCloud or iTunes.
  • If the device fails to reboot after performing the iOS update (e.g., device freezes/hangs), perform the reset method.
  • The iOS update process may take several minutes; don't interrupt while in progress.
  • To avoid potential data costs, it's recommended to connect to a Wi-Fi network.
  • The Cellular Data update method may not be available for all iOS updates.
    Note Update packages less than 150 MB are available via cellular (over-the-air) 7 days after launch.  All others require a Wi-Fi connection or must be performed using iTunes.

 

iOS Update (iTunes)
Automatic iOS Update
Optional iOS Update

 

iOS Update (iTunes)

Caution To update the iOS on the Apple iPhone 6 and 6+, iTunes version 11 or later must be installed on the computer prior to installing the update.

  1. From the computer, close any open apps.
  2. Press the Power button to power the iPhone on.
  3. Connect the iPhone to the computer using the supplied USB cable.
    Note When tethered, iTunes opens automatically on the computer.
  4. In iTunes, select the iPhone under Devices in the left column.
    Note For iTunes version 11 or higher, select the iPhone button in the upper right.
    Note Refer to Install System Updates - iTunes if prompted to download the latest version of iTunes.
  5. When prompted, click Download and Update.
    Note If not prompted, click Check for Update first.
  6. Click Update, click Next, review the License Agreement then click Agree.
  7. Once the update completes, tap Continue on the iPhone then select a Location Services option:.
    • Enable Location Services
    • Disable Location Services
  8. Tap Skip This Step.
    Note For assistance with setting up iCloud at a later time, refer to iCloud Settings.
  9. Tap Skip then tap Continue.
  10. Tap Get Started then tap Dismiss.

 

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Automatic iOS Update

Caution Verify the iPhone has a charge. If battery is drained, use provided AC adapter to charge for approximately 15 minutes.

  1. When prompted with an available software update, tap Details.
  2. Tap Download and Install, review the Terms and Conditions then tap Agree.
  3. Tap Agree.
  4. If prompted, tap Continue.
    Note If prompted, enter the existing passcode.
    Note If prompted to create a passcode, enter a 4-digit passcode.
  5. Tap Install, tap Install Now, review the Terms and Conditions then tap Agree.
  6. Tap Agree.
  7. Once the software update verifies, slide the unlock switch right to unlock the device.
    Note If prompted, enter the existing passcode.
    Note If prompted to create a passcode, enter a 4-digit passcode.
  8. Tap Continue then select a Location Services option:.
    • Enable Location Services
    • Disable Location Services
  9. Tap Skip This Step.
    Note For assistance with setting up iCloud at a later time, refer to iCloud Settings.
  10. Tap Skip, tap Continue, tap Get Started then tap Dismiss.

 

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Optional iOS Update (Alternate Over-the-air (OTA) or Wi-Fi Method)

Note Ensure Wi-Fi is on if performing update via Wi-Fi.

  1. Press the Power button if device does not power on automatically.
  2. If prompted, slide the Unlock switch right, to unlock the device.
  3. From the Home screen, tap Settings.
  4. Tap General, tap Software Update then tap Download and Install.
  5. Review the Terms and Conditions then tap Agree.
  6. Tap Agree, then if prompted, tap Continue.
    Note If prompted, enter the existing passcode.
    Note If prompted to create a passcode, enter a 4-digit passcode.
  7. Tap Install, tap Install Now, review the Terms and Conditions then tap Agree.
  8. Tap Agree then once the update verifies, slide the unlock switch right to unlock the device.
    Note If prompted, enter the existing passcode.
    Note If prompted to create a passcode, enter a 4-digit passcode.
  9. Tap Continue then select a Location Services option:.
    • Enable Location Services
    • Disable Location Services
  10. Tap Skip This Step.
    Note For assistance with setting up iCloud at a later time, refer to iCloud Settings.
  11. Tap Skip, tap Continue, tap Get Started then tap Dismiss.

 

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