Samsung Galaxy S® 6 / S® 6 edge - Reset App

If your device crashes, resets itself or freezes, it may be caused by apps and this info may help.

Note Personal data such as browser bookmarks and other customized app settings can be backed up to Google's servers.

  1. From a Home screen, navigate: Apps Apps icon > Settings Settings icon > Apps (Phone section).
    Note These instructions apply to Standard mode only.
  2. Tap Application manager.
  3. Locate then select the appropriate app.
    Note If system apps aren't visible, tap the Menu icon Menu icon (upper-right) > Show system apps.
  4. Tap FORCE STOP.
  5. Tap FORCE STOP to confirm.
  6. Tap Storage.
  7. Tap CLEAR DATA.
    Note This option may not be available for some apps.
    Note Resetting an app or clearing data storage may delete saved info within the app (e.g., calendar events may be lost).
  8. Review the info then tap DELETE to confirm.
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