Verizon Smart Family™ - Apple® iOS - Set Minute Limits

Note To perform the steps below, you need to:

  • ensure the Smart Family app is installed on the parent device.
  • sign in to the app using a My Verizon user ID or mobile number that has Account Owner or Manager access privileges.
  • ensure the child device is powered off prior to adding or removing limits.

  1. From the Smart Family parent app, select the appropriate family member from the top row of contacts (multiple may appear).
  2. From the Manage controls section, tap Limits.
  3. Tap Call limit.
  4. Enter the minutes limit.
    Note Once the limit is reached, placing and receiving calls is restricted (except to/from 911 and trusted contacts) until the next billing cycle.
    Note Your child receives a free text alert when they're within 15 minutes of the limit; you receive an alert once they've reached the limit.
    Note If your child calls 911, call limits are suspended and you need to restart restrictions via the Verizon Smart Family parent app or My Verizon website.
  5. Tap Save.

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