Services & Apps

Services, apps and account features help you monitor your account usage, manage daily tasks, stay in touch with your family and friends, and more. There's a variety of free and paid options available to meet your specific needs and interests.
Calling & Messaging
Caller ID Services- Support Overview

Find all Caller ID Support information here: Use Call Filter to get alerts on incoming spam calls, block numbers, and see incoming caller information. Caller ID displays the number calling you, and Caller ID Block prevents your number from displaying to others when you call.

Calling Services Support Overview

Be smart about the phone in your smartphone. Talk with more than one person with 3-way calling and manage your calls with Call Waiting and Call Forwarding

Dual SIM with an eSIM - Support Overview

Get two phone numbers on a single device. Answer questions on using dual SIM with eSIM technology on an iPhone. Learn how to access a QR code to activate.

HD Voice

Learn about Verizon Wireless' HD Voice product suite, with video calling and high-definition voice calls.

International Services - Support Overview

Find all International Services Support information here: Find an affordable international phone plan while traveling or learn about calling abroad from the US.

Messaging - Support Overview

Browse all Messaging Support documents here: Send pictures, videos, links and more right from your mobile device through messaging.

My Numbers - Support Overview

Find all My Numbers Support information here: Learn about My Numbers, an app-based service that allows you to subscribe to up to 4 virtual phone numbers for use as additional phone numbers on your existing smartphone.

Ringtones & Ringback Tones - Support Overview

Create unique ringtones & playlists for your contacts & callers. Get answers to all your questions about how to purchase & manage Ringtones and Ringback Tones.


Find Support for our different Voicemail services, which let callers leave you a voice message if you don't answer your mobile phone.

Safety & Security
Content Filters to Protect Kids

Content filter to protect kids, provided by Mobicip.

Verizon Roadside Assistance

Drive with confidence and peace of mind with 24/7 Verizon Roadside Assistance.

Usage Controls - Support Overview

Find all usage Controls Support information here: Usage Controls is no longer available to new subscribers and has been replaced by Verizon Smart Family. Current subscribers can continue using it to avoid overages.

Verizon Security & Privacy Upgrade Available - Overview

Security & Privacy is being upgraded to Digital Secure. If you're a Security & Privacy customer, check the app store for a Digital Secure update. Learn more here.

Verizon Smart Family Support Overview - Parental Controls

Find all Smart Family Support information here: Use Verizon Smart Family to set parental controls to block unwanted contacts, limit usage & locate family members.

VZ Navigator

Find Support for VZ Navigator, a GPS navigation app featuring voice-guided directions, 3D maps, traffic-aware routing and spoken incident alerts.

Insurance and device protection - Support Overview | Verizon

Find all Support device insurance and protection information. Replace your device if it's ever lost, stolen, damaged or defective after the warranty expires. Technical support and network security are available options.

Tech Coach technical assistance - Support Overview | Verizon

Find all Tech Coach Support information. Tech Coach provides technical support for your wireless devices. Get real-time assistance through the Tech Coach app.

Content Management
Internet & Connectivity
Account Management & Productivity
Rewards Programs