Apple® iPhone® 6s / 6s Plus - Activate / Set Up Device

If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.

Caution To avoid potential issues, review the following:

  • Verify that Find My iPhone is off then power off the old device prior to activating the new device.
  • If activation is performed with an incorrect Apple ID or different number, erase all content and settings then sign in to iTunes® with the correct Apple ID while tethered to the computer.
  • If using the Wi-Fi method and a firewall is set up on the computer/Wi-Fi network preventing access to port 443, activation fails.
  • Accounts (e.g., Gmail, email, Cloud, etc.) should be set up after activation (see Related Topics).


Note Notes:

  • If activating over Wi-Fi, an active Wi-Fi network must be available.
  • If activating via the Cellular network, the device must be in a Verizon wireless LTE area.
  • If you'd prefer to activate your new iPhone on a different mobile number on your account, refer to Activate or Switch devices. 
  • Ensure the device has a charge.
  • Video Camera Icon For a quick overview watch this video.


  1. Press the Power button (top-right edge) to power the iPhone on.
    Note If this is an upgrade or your phone was not activated when purchased, refer to activate a new iPhone.
  2. Press the Home button to unlock the device.
  3. Tap the screen to choose your language then tap the country or region.
  4. Tap Set Up Manually.
    Note If you have a previous device on iOS 11, use Quick Start to complete auto sign-in.
  5. Tap the Wi-Fi network, enter the Wi-Fi password then tap Join.
    Note If activating over the Verizon network, tap Use Cellular Connection.
  6. From the Data & Privacy section, tap Continue.
  7. When prompted to set up Touch ID, tap 'Continue' or 'Set Up Later in Settings'. 
  8. Enter a 6-digit passcode, reenter passcode, then tap Next.
  9. Tap a setup option:
    Note Restoring your backup can take up to 30 minutes to complete. 
  10. Enter your Apple ID and password then tap Next.
    Note If you have an Apple ID already in use on another device, a verification code is sent to that device; you must enter this code to proceed with activation.
    Note If you don't have an Apple ID, refer to have forgotten your sign-in info, refer to one of the following:
  11. Review the Terms and Conditions then tap Agree.
  12. From the Express Settings screen, tap 'Continue' or 'Customize Settings'.
  13. From the Keep Your iPhone Up to Date screen, tap 'Continue' or 'Install Updates Manually'.
  14. From the iMessage & Facetime screen, tap 'Continue' or 'Not Now'.
  15. From the Siri screen, tap 'Continue' or 'Set up Later in Settings'.
  16. From the Screen Time screen, tap 'Continue' or 'Set Up Later in Settings'.
  17. From the App Analytics screen, tap 'Share with App Developers' or 'Don't Share'.
  18. From the Appearance screen, select 'Light' or 'Dark' then tap Continue.
  19. From the Meet the New Home Button screen, tap 'Get Started' or 'Customize Later in Settings'.
  20. From the 'Display Zoom' screen, select 'Standard' or 'Zoomed' then Continue.
  21. Tap Get Started; confirm the status bar at the top of the screen changes from No Service to Verizon.
    Note This process may take 2-3 minutes. If activation fails, view this support info.


Related Topics: