Apple® iPhone® 6s / 6s Plus - Set Up Device

If you need to transfer contacts and media from one device to another, follow these step-by-step instructions before activating the new device.

Caution To avoid potential issues, review the following:

  • If activation is performed with an incorrect Apple ID or different phone number, erase all content and settings then sign in to iTunes with the correct Apple ID while tethered to the computer.
  • Verify that Find My iPhone is off then power off the old device prior to activating the new device.
  • If using the Wi-Fi method and a firewall is set up on the computer/Wi-Fi network preventing access to port 443, activation fails.
  • Ensure the SIM card is inserted if performing first time (out-of-the-box) setup.
  • Accounts (e.g., Gmail, email, Cloud, etc.) should be set up after activating the device (see Related Topics).

Note Notes:

  • The activation process takes 2-3 minutes.
  • If activating over Wi-Fi, an active Wi-Fi network must be available.
  • If activating OTA, device must be in a Verizon Wireless 3G or LTE area.
  • For Prepaid service, you can activate your device online. For more info on Prepaid plans and service, view our Prepaid FAQs.
  • Verify the device has a charge. If the battery is drained, use the included AC adapter to charge for approximately 15 minutes.

Wi-Fi/OTA Activation Method
iTunes Activation Method
Bring Your Own Device from Another Carrier Activation Method

Wi-Fi/OTA Activation Method

  1. Press the Power button (located on the top-right edge) to power the iPhone on.
    Note If this is an upgrade or your phone was not activated when purchased, refer to the activation instructions in Power On Activation - iPhone.
  2. Press the Home button to unlock the device.
  3. Tap your language then tap the country or region.
  4. Tap Set Up Manually.
    Note If you have a previous device on iOS 11, follow the directions to use Quick Start to complete auto sign-in.
  5. Tap the Wi-Fi network, enter the Wi-Fi password then tap Join.
    Note If activating via the OTA method, tap Use Cellular Connection.
  6. When prompted to set up Touch ID, tap the Home button.
  7. Place your thumb or finger on the Home button repeatedly as directed.
  8. If prompted to change your grip, tap Continue.
  9. Place your thumb or finger on the Home button repeatedly as directed then tap Continue.
  10. Enter a 6-digit passcode, reenter passcode, then tap Next.
  11. Tap a set up option:
  12. Enter your Apple ID and password then tap Next.
    Note If you have an Apple ID already in use on another device, a verification code is sent to that device; you must enter this code to proceed with activation.
    Note If you don't have an Apple ID, refer to Create An Apple ID.
  13. Review the Terms and Conditions then tap Agree.
  14. If prompted, tap Agree to confirm.
  15. From the Express Settings screen, tap Continue.
  16. From the Siri screen, tap Continue or Set up Later in Settings.
  17. Tap a App Analytics option:
    • Share with App Developers
    • Don't Share
  18. Tap Standard or Zoomed view then tap Next.
  19. Tap Get Started.
    Note If presented with Can Siri help you? tap Dismiss.
  20. Confirm that the status bar at the top of the screen changes from "No Service" to "Verizon".
    Note This process may take 2-3 minutes.

Top

iTunes Activation Method

Note Requirements:

Caution During the activation process specific update and restore error messages may be received within iTunes.

  1. From the computer, close any open apps.
    Note If this is an upgrade or your phone was not activated when purchased, refer to the activation instructions in Power On Activation - iPhone.
  2. Open the iTunes app on the computer.
  3. If prompted with an available software update, it's recommended to download and update.
  4. Connect the iPhone to the computer via USB cable.
  5. Press the Home button to unlock the device
  6. Tap the language then tap the country or region.
  7. From the Touch ID screen, place your finger or thumb on the Home button or tap Set Up Touch ID Later.
  8. If prompted to adjust your grip, tap Continue.
  9. Place your thumb or finger on the Home button repeatedly as directed then tap Continue.
  10. Enter a 6-digit passcode then re-enter to confirm.
  11. Enter your Apple ID and Password.
  12. Review the Terms and Conditions then tap Agree.
  13. If prompted, tap Agree.
  14. From the Express Settings screen, tap Continue
  15. From the Siri screen, tap Continue or Set up Later in Settings.
  16. From the App Analytics screen, tap an option:
    • Share with App Developers
    • Don't share
  17. From the Display screen, tap an option:
    • Standard
    • Zoomed
  18. After selecting a display, tap Next.
  19. Tap Get Started.
  20. Confirm the status bar at the top of the screen changes from "No Service" to "Verizon".
    Note This process may take 2-3 minutes.
  21. From iTunes on the computer, click the Eject button to the right of the device name. iPhone can then be safely disconnected from the computer.
    Note For iTunes version 11 or higher, click the Eject button to the right of the iPhone button (upper-left).

Top

Bring Your Own Device from A Different Carrier

  1. If you want to bring your own device from a different carrier to Verizon, refer to Using My Verizon to Activate a Phone – BYOD.
  2. If your device needs to be unlocked, here are some helpful links: AT&T, T-Mobile, Sprint.

Related Topics:

Top

isTealiumFlag=true