Samsung Galaxy Tab S2 (2015) - Factory Data Reset (Powered Off)

A factory data reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution Perform a factory data reset only if absolutely necessary as it removes all data including:

  • Google account
  • System and app data
  • App settings
  • Downloaded apps
  • Media (Music, pictures and videos, etc.)

Note Notes:

  1. Ensure the device is powered off.
  2. Simultaneously press and hold Home button Home button icon (located at the bottom) + Volume up button (located on the top-left edge) + Power button (located on the top-left edge to the left of Volume buttons) until Samsung logo appears then release.
  3. From the Android recovery screen, select wipe data/factory reset.
    Note Utilize the Volume buttons to highlight and the Power button to select.
  4. Tap Yes.
    Note Allow several seconds for the factory data reset process to complete.
  5. Tap reboot system now.
    Note Allow several minutes for the reboot process to complete.
    Note If applicable, set up your device.

Related Topic: Video Icon Factory Data Reset

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