Samsung Galaxy Tab 2 - Support Overview

Find device-specific support and online tools for your Samsung Galaxy Tab S2.

Filter all topics below.


Accessories

Download and Install Samsung Gear Manager - Android® 

Here's how to install Samsung Gear Manager on your Android device.

Activation, Setup & User Guides

Activate, Switch or Bring Your Own Device (BYOD) FAQs

Learn how to activate a new device, swap devices on an existing line, switch to Verizon and bring your own phone (BYOD), get a new SIM card and more.

Activating Your New Android Tablet

Learn how to activate and set up your Android tablet with Verizon Wireless.

Getting to Know Your Samsung Galaxy Tab S2

Get to know your new Samsung Galaxy Tab S2 with this quick reference guide.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Samsung Galaxy Tab S2 (2015) - Activate / Set Up Device

Here's how to quickly set up your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Activate / Set Up Device

Here's how to quickly set up your Galaxy Tab S2.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Video: What is Verizon Cloud?
(length: 2:12)

Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12

Alerts & Reminders

Samsung Galaxy Tab S2 (2015) - Manage Alerts / Notifications

Here's how to change notification sounds for incoming messages on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Manage Alerts / Notifications

Here's how to change notification sounds for incoming calls or messages on your Samsung Galaxy Tab S2.

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Download and Install Content Transfer App - Android™ Smartphone

Here's how to download and install the Content Transfer app on an Android smartphone.

Samsung Galaxy Tab S2 (2015) - Move Music Files to Device

Here's how to transfer music files from a computer to your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your Samsung Galaxy Tab S2 (2015) to a computer.

Samsung Galaxy Tab S2 (2015) - Move Pictures / Videos to Device

To transfer picture or video files between your device and your computer or memory card, view this.

Samsung Galaxy Tab S2 - Move Music Files from Device

Here's how to transfer music files from your Galaxy Tab S2 to a computer.

Samsung Galaxy Tab S2 - Move Music Files to Device

Here's how to transfer music files from a computer to your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your Samsung Galaxy Tab S2 to a computer.

Samsung Galaxy Tab S2 - Move Pictures / Videos to Device

To transfer/move/upload picture or video files between your device and your computer/PC or memory card, view this info.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Transfer Content with Samsung Smart Switch™ Mobile App (from Android™)

Here's how to transfer content from your old Android device to your current Samsung phone.

Transfer Content with Samsung Smart Switch™ Mobile App (from iOS)

Here's how to transfer content from an iOS device to your current Samsung phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Backup Assistant Plus

Download Pictures/Videos - Backup Assistant℠ Plus - Android™ Tablet

Here's how to download pictures and videos to Backup Assistant Plus via your Android tablet.

Basics

My Verizon Website - Remove Connected Device (E911)

Here's how to remove a device from your Connected Devices list via the My Verizon website.

Samsung Galaxy Tab S2 (2015) - View Signal Strength

Here's how to view signal strength on the Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - View Signal Strength

Here's how to view signal strength on the Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Charging Your Phone

Learn how to charge your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Getting to Know Back of Your Tablet

Learn more about the back of your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Getting to Know Your Tablet

An interactive map of the Home screen and buttons on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your Samsung Galaxy Tab S2.

Battery & Power

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Samsung Galaxy Tab S2 (2015) - Extend Battery Life

Here's how to improve the battery life for your Galaxy Tab S2 (2015.

Samsung Galaxy Tab S2 (2015) - Power Saver Settings

Here's how to manage 'Battery / Power saver' settings on your Samsung Galaxy Tab S2 (2015) to improve battery performance.

Samsung Galaxy Tab S2 (2015) - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View Battery Status

Here's how to view charging status, remaining battery and what uses the most battery on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Extend Battery Life

Here's how to improve the battery life for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Power Saver Settings

Here's how to manage 'Battery / Power saver' settings on your Galaxy Tab S2 to improve battery performance.

Samsung Galaxy Tab S2 - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - View Battery Status

Here's how to view charging status, remaining battery and what uses the most battery on your Galaxy Tab S2.

Turn Battery Optimization On / Off - Android™ 6.x and higher (Samsung)

Battery optimization helps conserve battery power on your Samsung device and is turned on by default.

Video: Samsung Galaxy Tab S2 Battery Tips and Tricks
(length: 2:02)

Save battery life by changing the settings on your Samsung Galaxy Tab S2 from Verizon.
Length: 2:02

Battery & Power Issues

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Samsung Galaxy Tab S2 - Extend Battery Life

Here's how to improve the battery life for your Galaxy Tab S2.

Bluetooth

Bluetooth FAQs

Learn about Bluetooth wireless pairing and how to use it to connect your devices. Establish connections for handsfree calls, wireless speakers and keyboards.

Bluetooth® Help Guide

Here's info on pairing Bluetooth with your vehicle and some FAQs.

Delete Paired Bluetooth® Connection - Android™

Here's how to delete a Bluetooth connection from your Android device.

Samsung Galaxy Tab S2 (2015) - Send Contact via Bluetooth®

Here's how to send a contact on your Galaxy Tab S2 (2015) via Bluetooth.

Samsung Galaxy Tab S2 (2015) - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy Tab S2 (2015) on or off and make it visible to other devices for pairing.

Samsung Galaxy Tab S2 - Send Contact via Bluetooth®

Here's how to send a contact on your Galaxy Tab S2 via Bluetooth.

Samsung Galaxy Tab S2 - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your Galaxy Tab S2 on or off and make it visible to other devices for pairing.

Samsung Galaxy Tab S2 Simulator: Pairing with a Bluetooth® Device

See how to pair your Samsung Galaxy Tab S2 with your Bluetooth device.

Video: Setting Up Wi-Fi and Bluetooth on Your Samsung Galaxy Tab S2
(length: 1:51)

Learn how to pair your tablet to a Bluetooth device and connect to a Wi-Fi network on your Samsung Galaxy Tab S2 from Verizon.
Length: 1:51

Calling & Dialing

Samsung Galaxy Tab S2 - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Galaxy Tab S2, view this info.

Video: Verizon Messages - HD Video Calling
(length: 1:46)

The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

Camera, Photos & Videos

Download Pictures/Videos - Backup Assistant℠ Plus - Android™ Tablet

Here's how to download pictures and videos to Backup Assistant Plus via your Android tablet.

Samsung Galaxy Tab S2 (2015) - Common Camera Settings

Here's info on common camera settings (e.g., storage, timer, front / rear camera, etc.) for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your Samsung Galaxy Tab S2 (2015) to a computer.

Samsung Galaxy Tab S2 (2015) - Move Pictures / Videos to Device

To transfer picture or video files between your device and your computer or memory card, view this.

Samsung Galaxy Tab S2 (2015) - View Pictures / Videos

Here's how to view pictures and/or videos on your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Common Camera Settings

Here's info on common camera settings (e.g., storage, timer, etc.) for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your Samsung Galaxy Tab S2 to a computer.

Samsung Galaxy Tab S2 - Move Pictures / Videos to Device

To transfer/move/upload picture or video files between your device and your computer/PC or memory card, view this info.

Samsung Galaxy Tab S2 - View Pictures / Videos

Here's how to view pictures and/or videos on your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Changing the File Size of Pictures and Videos

Find out how to change the picture or video file size on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Recording a Video

Learn how to record a video using your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Taking a Picture

Discover how to take a photo using your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Taking a Picture While Recording a Video

Discover how to take a picture while recording a video on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Samsung Galaxy Tab S2.

Computer/PC Connectivity

Samsung Galaxy Tab S2 (2015) - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy Tab S2 (2015) and a computer with the Android SDK.

Samsung Galaxy Tab S2 (2015) - Windows® Device Manager Conflicts

If you can't transfer media between your Galaxy Tab S2 (2015) and PC, view this info.

Samsung Galaxy Tab S2 - USB Debugging Mode

Here's how to facilitate a connection between your Galaxy Tab S2 and a computer with the Android SDK.

Samsung Galaxy Tab S2 - Windows® Device Manager Conflicts

If you can't transfer media between your Galaxy Tab S2 and PC, view this info.

Contacts

Pixel XL™, Phone by Google: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's messaging your Google Pixel XL without looking at it.

Samsung Galaxy Tab S2 (2015) - Add a Contact

Here's how to add a contact to your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Delete a Contact

Here's how to delete a contact from your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Edit a Contact

Here's how to edit a contact on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View Contact Sync Source

Here's how to view where a phonebook contact on your Galaxy Tab S2 (2015) was imported from.

Samsung Galaxy Tab S2 - Add a Contact

Here's how to add a contact to your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Delete a Contact

Here's how to remove a contact from your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Edit a Contact

Here's how to edit a contact on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Send Contact via Bluetooth®

Here's how to send a contact on your Galaxy Tab S2 via Bluetooth.

Samsung Galaxy Tab S2 - View Contact Sync Source

Here's how to view where a phonebook contact on your Galaxy Tab S2 was imported from.

Samsung Galaxy Tab S2 Simulator: Adding a Contact

Learn how to add a new contact to your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Samsung Galaxy Tab S2.

Verizon Cloud - Android™ Tablet - Back Up Contacts

Here's how to back up your contacts to Verizon Cloud from your Android tablet.

Video: Managing Contacts Using My Verizon
(length: 2:21)

Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Data

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Change Verizon Data Service Plan (Prepaid) - Android™ Tablet

Here's how to change the Prepaid Verizon data service plan on an Android tablet.

Check Verizon Data Service usage (Prepaid) - Android™ Tablet

Here's how to check your data on your prepaid, Android tablet.

Conserve Data Usage - Google+

Here's how to save data on your Android smartphone / tablet via the Google+ app

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

Forgot Verizon Data Service Username / Password (Prepaid) - Android™ Tablet

Here's how to view your username or reset your password for your Verizon data service on your Android tablet.

Samsung Galaxy Tab S2 (2015) - Allow / Deny Data Roaming

Here's how to check settings if you can't connect to the internet or send / receive messages on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Turn Data On / Off

To turn the mobile data for your Galaxy Tab S2 (2015) on or off, follow these steps.

Samsung Galaxy Tab S2 (2015) - View / Restrict Data Usage by App

Here's how to view / restrict the amount of data an app on your Galaxy Tab S2 (2015) uses.

Samsung Galaxy Tab S2 - Allow / Deny Data Roaming

Here's how to turn data roaming for your Galaxy Tab S2 on or off.

Samsung Galaxy Tab S2 - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Turn Data On / Off

Here's how to turn mobile data for your Galaxy Tab S2 on or off.

Samsung Galaxy Tab S2 - View / Restrict Data Usage by App

Here's how to view / restrict the amount of data an app on your Galaxy Tab S2 uses.

Set Up Verizon Prepaid Data Service - Android™ Tablet

Here's how to set up Verizon Prepaid data service for your Android tablet.

Date & Time

Samsung Galaxy Tab S2 (2015) - Set Date and Time

If your Galaxy Tab S2 (2015) shows the incorrect date and/or time, view this info to correct it.

Samsung Galaxy Tab S2 - Set Date and Time

If your Galaxy Tab S2 shows the incorrect date and/or time, view this info to correct it.

Device ID & Info

Check for Physical Damage

Here's how to help determine if your device has damage.

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

Samsung Galaxy Tab S2 (2015) - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View Device Info

Here's how to view device info (e.g., battery status, mobile network type, etc.) for your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View MAC Address

Here's how to view the Wi-Fi MAC address for your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View Phone Number

Here's how to view the phone number for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - View Device ID (ESN/ IMEI / MEID)

Here's how to view the device ID (IMEI) for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - View Device Info

Here's how to view phone info (e.g., Battery level, Network, Roaming, etc.) for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - View MAC Address

Here's how to view your MAC address on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - View Phone Number

Here's how to view the phone number for your Galaxy Tab S2.

View Device Info - Verizon Website

Here's how to view info (e.g., ID, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Device Settings

Pixel XL™, Phone by Google: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your Google Pixel XL.

Samsung Galaxy Tab S2 (2015) - Adjust Display Settings

Here's how to adjust your display settings including screen timeout and smart stay on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Manage Do Not Disturb Settings

If your Galaxy Tab S2 (2015) isn't receiving alerts for texts / email, here's how to check Do Not Disturb settings.

Samsung Galaxy Tab S2 (2015) - Reset All Settings

If your Samsung Galaxy Tab S2 (2015) crashes, runs slow or apps freeze or reset the device, view this.

Samsung Galaxy Tab S2 (2015) - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Galaxy Tab S2 (2015), view this info.

Samsung Galaxy Tab S2 (2015) - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Turn Screen Rotation On / Off

If the display on your Galaxy Tab S2 (2015) doesn't rotate, this shows how to fix it.

Samsung Galaxy Tab S2 (2015) - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Adjust Display Settings

Here's how to adjust your display settings including screen timeout and smart stay on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Manage Do Not Disturb Settings

If your Galaxy Tab S2 isn't receiving calls or alerts for texts and email, here's how to check Do Not Disturb settings.

Samsung Galaxy Tab S2 - Reset All Settings

If your Samsung Galaxy Tab S2 crashes, resets or runs slow, or apps freeze or reset the device, view this.

Samsung Galaxy Tab S2 - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Turn Screen Rotation On / Off

If the display on your Galaxy Tab S2 doesn't rotate, this shows how to fix it.

Samsung Galaxy Tab S2 - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Accessing Settings

Explore how to access settings on your Samsung Galaxy Tab S2 to change alert sounds, turn off GPS and more.

Samsung Galaxy Tab S2 Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your Samsung Galaxy Tab S2 by adjusting the screen timeout.

Samsung Galaxy Tab S2 Simulator: Changing Notification Sounds

Learn how to change the notification sounds on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Configuring Location Settings

Learn how to manage location settings on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Managing Data Usage

Discover how to manage data usage on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Setting the Tablet to Silent

Explore ways to mute your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your Samsung Galaxy Tab S2 to Airplane mode.

Samsung Galaxy Tab S2 Simulator: Using Power Saver Mode

Learn how to switch to Battery Saver mode to save your Samsung Galaxy Tab S2's battery life for the most important functions.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Email Issues

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Email/Gmail

Gmail™ for Android™ - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail™ for Android™ - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail™ for Android™ - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail™ for Android™ - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail™ for Android™ - View Account Address / Username

Here's how to view your Gmail email address and username from your Android smartphone / tablet.

Manage Samsung Galaxy Tab S2 - Corporate Email Settings

Here's info on updating work email settings for your Galaxy Tab S2.

Samsung Galaxy Tab S2 (2015) - Add a Personal Email Account

Here's how to add a personal email account to your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Add a User Account

Here's how to add a user profile so multiple people can use your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Add an Existing Google™ Account

Here's how to add an existing Google account to your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Adjust Account Sync Settings

Here's how to view sync settings on your Galaxy Tab S2 (2015) if you're not receiving email and app notifications.

Samsung Galaxy Tab S2 (2015) - Compose and Send Email Message

Here's how to write and send an email message from your Galaxy Tab S2.

Samsung Galaxy Tab S2 (2015) - Create a New Google™ Account

Here's how to create a new Google account on your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Delete Email Messages

Here's how to delete email messages from your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Edit a User Account

Here's how to edit a user account on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Email Account Common Settings

Here's info on common personal email settings (e.g., account name) for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Email Account Data Usage Settings

To modify data usage options for the personal email account on your Galaxy Tab S2 (2015), view this.

Samsung Galaxy Tab S2 (2015) - Email Account Notification Settings

If you're not getting notifications for the personal email on your Galaxy Tab S2 (2015), view this.

Samsung Galaxy Tab S2 (2015) - Email Account Password and Server Settings

To update the personal email password/server settings for your Galaxy Tab S2 (2015), view this.

Samsung Galaxy Tab S2 (2015) - Email Account Signature Settings

To enter or edit the personal email signature on your Galaxy Tab S2 (2015), view this info.

Samsung Galaxy Tab S2 (2015) - Email Account Sync Frequency Settings

To adjust the personal email sync frequency settings on your Galaxy Tab S2 (2015), view this.

Samsung Galaxy Tab S2 (2015) - Manage Corporate Email Settings

Here's info on updating work email settings for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Remove Corporate Email Account (Exchange ActiveSync®)

Removing then re-adding a work email account on your Galaxy Tab S2 (2015) often fixes email issues.

Samsung Galaxy Tab S2 (2015) - Remove Gmail™ Account

Removing then re-adding a Gmail account on your Galaxy Tab S2 (2015) often fixes email issues.

Samsung Galaxy Tab S2 (2015) - Remove a Personal Email Account

Removing then re-adding an email account on your Galaxy Tab S2 (2015) often fixes email issues.

Samsung Galaxy Tab S2 (2015) - Remove a User Account

Here's how to remove a user account (guest user profile) from your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Reply to an Email Message

Here's how to reply to an email message from your Galaxy Tab S2.

Samsung Galaxy Tab S2 (2015) - Set Up Corporate Email (Exchange ActiveSync®)

Here's how to add a work email account to your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View Email Messages

Here's how to view email messages on your Galaxy Tab S2 4G LTE.

Samsung Galaxy Tab S2 - Add a Personal Email Account

Here's how to add a personal email account to your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Add an Existing Google™ Account

Here's how to add an existing Google account to your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Adjust Account Sync Settings

If you're not receiving email and app notifications, here's how to view sync settings on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Compose and Send Email Message

Here's how to create and send an email message from your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Create a New Google™ Account

Here's how to create a new Google account on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Delete Email Messages

Here's how to delete email messages from your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Edit a User Account

Here's how to modify a user account on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Email Account Notification Settings

If you're not getting notifications for the personal email on your tablet, view this info.

Samsung Galaxy Tab S2 - Email Account Password and Server Settings

Here's how to update personal email password and server settings for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Remove Corporate Email Account (Exchange ActiveSync®)

Removing then re-adding a work email account on your Galaxy Tab S2 often fixes email issues.

Samsung Galaxy Tab S2 - Remove Gmail™ Account

Removing then re-adding a Gmail account on your Galaxy Tab S2 often fixes email issues.

Samsung Galaxy Tab S2 - Remove a Personal Email Account

Removing then re-adding an email account on your Galaxy Tab S2 often fixes email issues.

Samsung Galaxy Tab S2 - Remove a User Account

Here's how to remove a user account (guest user profile) from your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Reply to an Email Message

Here's how to reply to an email message from your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Set Up Corporate Email (Exchange ActiveSync®)

Here's how to add a work email account to your Galaxy Tab S2.

Samsung Galaxy Tab S2 - View Email Messages

Here's how to view email messages on your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Forwarding an Email

Learn how to forward an email on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Replying to an Email

Discover how to reply to an email on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Sending an Email to a Group

Find out how to send an email to a group on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Setting Up Corporate Email

Learn how to access your work email on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Setting Up Personal Email

Discover how to access your existing email account on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Switching Between Email Accounts

See how to access different email accounts on your Samsung Galaxy Tab S2.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Update the Gmail Password - Android™

Here's how to update the password for your Gmail account from your Android device.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

Find My Device - Android™ - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android™ - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android™ - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

How to Find Your Lost or Stolen Phone or Tablet

Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, Windows, BlackBerry or basic phones.

Turn Find My Device On / Off - Android™

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

Find My Mobile - Samsung

Here's how to turn on Find My Mobile on your Samsung device.

GPS Location Settings - Android™

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

Samsung Galaxy Tab S2 (2015) - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy Tab S2 (2015) on or off.

Samsung Galaxy Tab S2 - Turn GPS Location On / Off

Here's how to turn GPS location for your Galaxy Tab S2 on or off.

General

Video: Managing Contacts Using My Verizon
(length: 2:21)

Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Gestures & Motions

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

Samsung Galaxy Tab S2 (2015) - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Motions and Gestures

Here's how to manage motion-activated services for your Galaxy Tab S2.

Google Backup & restore

Restore Contacts from Google™ Backups

Here's how to restore contacts from recent Google backups you've done.

Samsung Galaxy Tab S2 (2015) - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your Galaxy Tab S2.

Home Screen

Samsung Galaxy Tab S2 (2015) - Add Folders to Home Screen

Here's how to add folders to a Home screen on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Add Shortcuts to Home Screen

Here's how to add a shortcut to a Home screen on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Add Widgets to Home Screen

Here's how to add a widget (e.g., weather, clock, etc.) to a Home screen on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Remove Items from Home Screen

Here's how to delete items such as shortcuts, widgets and folders from the Home screen of your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Rename Home Screen Folder

Here's how to rename a Home screen folder on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Add Folders to Home Screen

Here's how to add folders to a Home screen on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Add Shortcuts to Home Screen

Here's how to add a shortcut to a Home screen on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Add Widgets to Home Screen

Here's how to add a widget (e.g., weather, clock, etc.) to a Home screen on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Remove Items from Home Screen

Here's how to delete items such as shortcuts, widgets, and folders from the Home screen of your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Rename Home Screen Folder

Here's how to rename a Home screen folder on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Samsung Galaxy Tab S2 for quick access to them.

Samsung Galaxy Tab S2 Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Samsung Galaxy Tab S2 to help organize your apps.

Samsung Galaxy Tab S2 Simulator: Adding and Deleting a Home Screen

A visual guide for adding and deleting Home screens on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Changing the Default Home Screen

Learn how to change the default Home screen of your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Samsung Galaxy Tab S2.

Hotspot

Samsung Galaxy Tab S2 (2015) - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy Tab S2.

Samsung Galaxy Tab S2 (2015) - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, allowed devices, timeout settings, etc.) on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Mobile Hotspot

Here's how to access the Mobile Hotspot on your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Tethered Modem Connection

Here's how to use your Galaxy Tab S2 (2015) as a modem to connect to the internet via USB or Bluetooth.

Samsung Galaxy Tab S2 (2015) - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your Galaxy Tab S2 (2015) on or off.

Samsung Galaxy Tab S2 - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., password, allowed devices, etc.) on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Tethered Modem Connection

Here's how to use your Galaxy Tab S2 as a modem to connect to the internet via USB or Bluetooth.

Samsung Galaxy Tab S2 - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your Galaxy Tab S2 on or off.

Verizon Mobile Hotspot FAQs - Wi-Fi internet

Use your smartphone or tablet’s Mobile Hotspot to connect devices to the internet with Wi-Fi. See prepaid or unlimited plans that include Mobile Hotspot.

Internet & Web Browser

Chrome™ Browser - Android™ - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Add a Browser Bookmark  

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Allow / Block Browser Cookies  

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome™ Browser - Android™ - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser If you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome™ Browser - Android™ - Delete a Browser Bookmark  

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Edit a Browser Bookmark  

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Open a Browser Bookmark  

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Determining Internet Connection Speeds

If your connection speeds are slower than expected here's info on how you can test them.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

Samsung Galaxy Tab S2 (2015) - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Open Web Browser

Here's how to open the default web browser on your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Open Web Browser

Here's how to open the default web browser on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Bookmarking a Website

Learn how to bookmark a website on your Samsung Galaxy Tab S2, so it's easy to find later.

Samsung Galaxy Tab S2 Simulator: Navigating to a Website

Discover how to find a website using your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung Galaxy Tab S2.

View Browser History - Android™

Here's how to view the browser history on your Android smartphone.

Internet & Web Browser Issues

Samsung Galaxy Tab S2 (2015) - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your Galaxy Tab S2 (2015), view this info.

Samsung Galaxy Tab S2 - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and/or limits on your Galaxy Tab S2.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

Keyboard

Turn Voice Input On / Off - Android™

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Samsung Galaxy Tab S2 (2015) - Language Selection

Here's how to change the language used on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Language Selection

Here's how to change the language used on your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Changing the Language

Discover how to change the language settings on your Samsung Galaxy Tab S2.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

Restore Default Settings - Samsung SCH-u410

Here's how to reset sound, display, phone and call settings on your Samsung SCH-u410.

Samsung Galaxy Tab S2 (2015) - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Remove Saved Fingerprint

Here's how to delete a saved fingerprint from your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy Tab S2 (2015) when the screen is locked.

Samsung Galaxy Tab S2 (2015) - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Set Up Screen Lock

Here's how to set up a screen lock option (password, pattern, etc.) for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Sign In / Out

Here's how to sign in / out of additional user accounts set up on your Galaxy Tab S2.

Samsung Galaxy Tab S2 (2015) - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Turn Off Screen Lock

Here's how to disable the screen lock setting (e.g., PIN, pattern, etc.) on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Unlock Screen

To unlock the screen on your Galaxy Tab S2 (2015), check out this info.

Samsung Galaxy Tab S2 - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Remove Saved Fingerprints

Here's how to delete a saved fingerprint from your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Set Lock Screen Notifications

Here's how to manage how notifications appear on your Galaxy Tab S2 when the screen is locked.

Samsung Galaxy Tab S2 - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Set Up Screen Lock

Here's how to set up a screen lock option (password, pattern, etc.) for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Sign In / Out

Here's how to sign in/out of additional user accounts set up on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Turn Off Screen Lock

Here's how to disable the screen lock setting (e.g., PIN, pattern, etc.) on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Unlock Screen

To unlock the screen on your Samsung Galaxy Tab S2, check out this info.

Samsung Galaxy Tab S2 Simulator: Setting Screen Security

A visual guide for setting screen security on your Samsung Galaxy Tab S2 to help protect your private information.

Samsung Galaxy Tab S2 Simulator: Unlocking the Screen

See how to unlock the screen on your Samsung Galaxy Tab S2.

Lost, Stolen or Damaged

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

Find My Device - Android™ - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android™ - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

How to Find Your Lost or Stolen Phone or Tablet

Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, Windows, BlackBerry or basic phones.

Samsung Galaxy Tab S2 (2015) - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - View Device ID (ESN/ IMEI / MEID)

Here's how to view the device ID (IMEI) for your Galaxy Tab S2.

Turn Find My Device On / Off - Android™

Here's info on how to remotely locate, lock, ring or erase your Android device.

View Device Info - Verizon Website

Here's how to view info (e.g., ID, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Maps

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

Memory/Storage

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Samsung Galaxy Tab S2 (2015) - Check Device Storage

Here's how to check available space if your Galaxy Tab S2 (2015) runs slow / crashes, apps freeze or you can't save media.

Samsung Galaxy Tab S2 (2015) - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Galaxy Tab S2 (2015) to an SD / Memory card.

Samsung Galaxy Tab S2 - Check Device Storage

Here's how to check available space if your Galaxy Tab S2 runs slow / crashes, apps freeze or you can't save media.

Samsung Galaxy Tab S2 - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your XXXXX.

Samsung Galaxy Tab S2 - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your XXXXX.

Samsung Galaxy Tab S2 - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your Samsung Galaxy Tab S2 to an SD / memory card.

Mobile Hotspot

Samsung Galaxy Tab S2 Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Samsung Galaxy Tab S2 as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Google Play™ Music - Android™ - Add a Song to a Music Playlist

Here's how to add a song to a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Create Music Playlist

Here's how to create a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Delete a Music Playlist

Here's how to delete a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Play Music Files

Here's how to play music files via the Google Play Music app.

Google Play™ Music - Android™ - Remove a Song from a Music Playlist

Here's how to remove a song from a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Rename a Music Playlist

Here's how to rename a music playlist via the Google Play Music app.

Samsung Galaxy Tab S2 (2015) - Move Music Files to Device

Here's how to transfer music files from a computer to your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Move Music Files from Device

Here's how to transfer music files from your Galaxy Tab S2 to a computer.

Samsung Galaxy Tab S2 - Move Music Files to Device

Here's how to transfer music files from a computer to your Galaxy Tab S2.

Navigating & Multitasking

Samsung Galaxy Tab S2 (2015) - Access Notification Panel

Here's how to access the notification panel on your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Turn Multi Window On / Off

Here's how to use the Multi window view on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Access Notification Panel

Here's how to open the notification panel on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Use Multi Window

Here's how to use two apps simultaneously on your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Samsung Galaxy Tab S2.

Operating System & Software

Android Operating System (OS) FAQs

Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.

Protect Against Downloading Ransomware Malware - Android™

Here's info to help protect your device against ransomware.

Samsung Galaxy Tab S2 (2015) - Install Device Software Update

To check for or to install software updates on your Galaxy Tab S2 (2015), view this.

Samsung Galaxy Tab S2 (2015) - View Software Version

To view the software version your Galaxy Tab S2 (2015) is running, check out this info.

Samsung Galaxy Tab S2 (2015) Software Update

Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.

Samsung Galaxy Tab S2 - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy Tab S2 if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Samsung Galaxy Tab S2 - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy Tab S2 if the screen freezes or call, app, audio or sync issues occur.

Samsung Galaxy Tab S2 - Install Device Software Update

To check for or to install software updates on your Galaxy Tab S2, view this info.

Samsung Galaxy Tab S2 - Software Update

Get instructions on how to download the latest software update for performance improvements and fixes to your device, including the most up to date Android security patches.

Samsung Galaxy Tab S2 - View Software Version

To view the software version your Galaxy Tab S2 is running, check out this info.

Shutdown Prevention - Nougat 7.0 and higher (Samsung)

Here's how to unlock your screen if you can't remember your password, PIN, pattern or fingerprint for your Samsung device.

Software Upgrade Assistant (Samsung) - Enable / Disable Auto Updates

Here's how to update software on Samsung devices via PC or Mac if an Over-the-Air (OTA) update fails.

Software Upgrade Assistant (Samsung) - Initial Setup

Here's how to install the Samsung Upgrade Assistant on your computer/PC or Mac.

Software Upgrade Assistant (Samsung) - Repair Assistant

Here's how to repair Samsung software via the Software Upgrade Assistant if an over the air update failed.

Software Upgrade Assistant (Samsung) - Software Update

Here's how to update the software on your Samsung device using the Software Upgrade Assistant (SUA).

Roadside Assistance

Access Roadside Assistance - Android™

Here's how to set up and log in to roadside assistance on your Android device.

Roadside Assistance - Android™ - Download and Install App

Here's how to download and install the Roadside Assistance app on your Android smartphone.

Roadside Assistance - Android™ - Locate Service Center

Here's how to search for a service center with your Android device while in the Roadside Assistance app.

Roadside Assistance - Android™ - Place an Emergency Call

Here's how to place an emergency call on your android device while in the roadside assistance app,

Roadside Assistance - Android™ - Register a Vehicle

Here's how to register a vehicle on your Android device using the Roadside Assistance app.

Roadside Assistance - Android™ - Request Assistance

Here's how to request assistance using the Roadside assistance app on your Android device.

Roadside Assistance - Android™ - Sign Up for Service

Here's how to register for Roadside Assistance from your Android smartphone.

Roadside Assistance - Android™ - Find Your Location

Here's how to find your current location via the Roadside Assistance app on your Android smartphone.

Roadside Assistance - My Verizon app - Cancel Subscription

Here's how to cancel your Roadside Assistance service through the My Verizon app.

SIM Card

Find your 4G SIM PIN / PUK - Unlock SIM

Forgot how to unlock your SIM card? Learn how to get your PIN Unblocking Key (PUK) to use your SIM in a new device. Reset your SIM PIN security code.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Samsung Galaxy Tab S2 (2015) - Insert SIM Card

Here's how to properly insert a SIM card into your Galaxy Tab S2 (2015) to avoid potential service issues.

Samsung Galaxy Tab S2 (2015) - Modify SIM PIN

Here's how to change the SIM card lock code on your Galaxy tab S2.

Samsung Galaxy Tab S2 (2015) - Remove SIM Card

Here's how to remove the SIM card from your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Turn SIM PIN On / Off

Here's how to turn the SIM PIN lock code for your Samsung Galaxy Tab S2 (2015) on or off.

Samsung Galaxy Tab S2 (2015) - Unblock SIM PIN

Here's how to unblock the SIM PIN for your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Insert SIM Card

Here's how to properly insert a SIM card into your Galaxy Tab S2 to avoid potential service issues.

Samsung Galaxy Tab S2 - Modify SIM PIN

Here's how to change the SIM card lock code on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Remove SIM Card

Here's how to remove the SIM card from your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Turn SIM PIN On / Off

Here's how to turn the SIM PIN lock code for your Galaxy Tab S2 on or off.

Samsung Galaxy Tab S2 - Unblock SIM PIN

Here's how to unblock the SIM PIN for your Galaxy Tab S2.

Samsung Galaxy Tab S2 - View SIM Card Number

Here's how to view the SIM card number associated with your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Inserting and Removing a Nano SIM Card

Find out how to insert and remove a nano SIM card from your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Inserting and Removing a microSD Card

Discover how to put and remove a microSD card into your Samsung Galaxy Tab S2 to add memory for photos, videos, music, documents and more.

Samsung Galaxy Tab S2 Simulator: Transferring Photos to an SD Card

See how to put and remove a microSD card into your Samsung Galaxy Tab S2 to add memory for photos, videos, music, documents and more.

Social Networking

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Samsung Galaxy Tab S2 Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your Samsung Galaxy Tab S2 to help protect your account.

Samsung Galaxy Tab S2 Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your Samsung Galaxy Tab S2.

Software Issues

Samsung Galaxy Tab S2 (2015) - View Software Version

To view the software version your Galaxy Tab S2 (2015) is running, check out this info.

Samsung Galaxy Tab S2 - Factory Data Reset (Powered Off)

Here's how to factory / hard reset your Galaxy Tab S2 if the screen freezes or call, app, audio or sync issues occur and the device won't start up.

Samsung Galaxy Tab S2 - Factory Data Reset (Powered On)

Here's how to factory / hard reset your Galaxy Tab S2 if the screen freezes or call, app, audio or sync issues occur.

Samsung Galaxy Tab S2 - View Software Version

To view the software version your Galaxy Tab S2 is running, check out this info.

Sounds, Volume & Audio

Samsung Galaxy Tab S2 (2015) - Set Ringtones

Here's how to select or change ringtones on your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Turn Off All Sounds

Here's how to turn off / silence all sounds on your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Volume Controls

Here's how to adjust volume if your Galaxy Tab S2 (2015) doesn't vibrate or play sounds when receiving email / messages.

Samsung Galaxy Tab S2 - Set Ringtones

Here's how to select or change ringtones on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Turn Off All Sounds

Here's how to turn off / silence all sounds on your Samsung Galaxy Tab S2.

Samsung Galaxy Tab S2 - Vibrate Mode

Here's how to turn vibrate mode for your Galaxy Tab S2 on or off.

Samsung Galaxy Tab S2 - Volume Controls

Here's how to adjust the volume if your Galaxy Tab S2 doesn't vibrate or play sounds when receiving calls / messages.

Text & Multimedia Messaging

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

My Verizon Website - Create and Send a Text Message

Here's how to send a text message from your computer via the My Verizon website.

Samsung Galaxy Tab S2 (2015) - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Cut, Copy and Paste Text

Here's how to cut, copy and paste text on your Galaxy Tab S2.

Verizon Messages - Android™ Tablet - Text Message Signature

Here's how to set up an auto signature on your Aroid tablet.

Video: Verizon Messages - Basic Use
(length: 1:24)

Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)

Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)

With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

Tips, Tricks & Shortcuts

Android™ - Access Menus with Long Press

Here's how to view menu options for apps on the Home screen of your Android device.

Samsung Galaxy Tab S2 (2015) - Capture a Screenshot

Here's how to capture and view a screenshot on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Set Up Printing

Here's how to set up and add a printer to your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 - Capture a Screenshot

Here's how to capture and view a screenshot on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Set Up Printing

Here's how to set up and add a printer to your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your Samsung Galaxy Tab S2.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Video: Using the Split Screen Feature on Your Samsung Galaxy Tab S2
(length: 1:19)

See how to use two apps at the same time with Multi Window™ on your Samsung Galaxy Tab S2 from Verizon.
Length: 1:19

Verizon Cloud

Verizon Cloud - Android™ Tablet - Back Up Contacts

Here's how to back up your contacts to Verizon Cloud from your Android tablet.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Wallpapers/Theme

Samsung Galaxy Tab S2 - Set Wallpaper

Here's how to set the Home and lock screen image on your Galaxy Tab S2.

Samsung Galaxy Tab S2 Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Samsung Galaxy Tab S2.

Wi-Fi & Network

Samsung Galaxy Tab S2 (2015) - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Galaxy Tab S2 (2015) with other Wi-Fi capable devices.

Samsung Galaxy Tab S2 (2015) - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Galaxy Tab S2 (2015)

Samsung Galaxy Tab S2 (2015) - Add a Wi-Fi Network

Here's how to add an available Wi-Fi network to your Samsung Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Auto Switch Between Wi-Fi & Mobile Data Networks

To allow your Galaxy Tab S2 (2015) to auto switch between Wi-Fi and mobile data, view this.

Samsung Galaxy Tab S2 (2015) - Manually Add a Wi-Fi Network

View this info if the Wi-Fi network you want to add to your Galaxy Tab S2 (2015) doesn't display.

Samsung Galaxy Tab S2 (2015) - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your Galaxy Tab S2 (2015).

Samsung Galaxy Tab S2 (2015) - Remove Wi-Fi Connection

To remove a saved Wi-Fi network from your Galaxy Tab S2 (2015), view this info.

Samsung Galaxy Tab S2 (2015) - Reset Network Settings

Here's how to reset settings if your Galaxy Tab S2 (2015) can't connect to data or send / receive messages.

Samsung Galaxy Tab S2 (2015) - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy Tab S2 (2015) on or off.

Samsung Galaxy Tab S2 - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your Galaxy Tab S2 with other Wi-Fi capable devices.

Samsung Galaxy Tab S2 - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Add a Wi-Fi Network

Here's how to add an available Wi-Fi network to your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Auto Switch Between Wi-Fi & Mobile Data Networks

To allow your Galaxy Tab S2 to auto switch between Wi-Fi and mobile data, view this.

Samsung Galaxy Tab S2 - Manually Add a Wi-Fi Network

View this info if the Wi-Fi network you want to add to your Samsung Galaxy Tab S2 doesn't display.

Samsung Galaxy Tab S2 - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your Galaxy Tab S2.

Samsung Galaxy Tab S2 - Remove Wi-Fi Connection

To remove a saved Wi-Fi network from your Galaxy Tab S2, view this info.

Samsung Galaxy Tab S2 - Reset Network Settings

Here's how to reset settings if your Galaxy Tab S2 can't connect to data or send / receive messages.

Samsung Galaxy Tab S2 - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your Galaxy Tab S2 on or off.

Samsung Galaxy Tab S2 Simulator: Connecting to a Wi-Fi Network

Learn how to use your Samsung Galaxy Tab S2 to connect to a Wi-Fi network, so you can access the internet without using data.

Video: Setting Up Wi-Fi and Bluetooth on Your Samsung Galaxy Tab S2
(length: 1:51)

Learn how to pair your tablet to a Bluetooth device and connect to a Wi-Fi network on your Samsung Galaxy Tab S2 from Verizon.
Length: 1:51

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

Wi-Fi FAQs

Use Wi-Fi to get a wireless connection to the Internet. Learn how to use Wi Fi to avoid data charges.