Samsung Galaxy S7 / S7 edge - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve call quality while indoors.

Note Notes:

  • For Wi-Fi Calling to work, verify:
    • Wi-Fi is turned on and connected.
    • HD Voice is activated first while in the Verizon wireless coverage area (can't be activated internationally).
  • Wi-Fi calls always originate in the US, even when you're outside of the US.
    • Calls to US numbers are not billed (except for 411 or other premium calls).
    • Calls to international numbers are billed according to your international long distance plan.

 

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Note These instructions only apply to Standard mode and the default Home screen layout.
  2. Navigate: Settings Settings icon > Connections > Advanced Calling.
  3. Tap Wi-Fi Calling.
  4. Tap the Wi-Fi Calling switch (upper-right) to turn on Switch on or off Switch off.
    Note If activating Wi-Fi Calling for the first time:
    1. Tap Activate Wi-Fi Calling.
    2. Review the Terms & Conditions then tap CONTINUE.
      Note Ensure the Terms & Conditions option is checked Checkmark.
    3. Enter the emergency location information (E911) address then tap SAVE.
      Caution This info gets transmitted to the emergency dispatcher for all 911 Wi-Fi calls. If address validation fails, you'll be required to re-enter a valid address.
      Note Upon successful validation of the address, Wi-Fi Calling turns on.

 

Note To select your calling preference while traveling outside the Verizon wireless coverage area or internationally, ensure Wi-Fi calling is turned on, tap When Roaming, select 'Prefer Other Cellular Networks' or 'Prefer Wi-Fi' then restart the device.

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