Apple® iPhone® - Activate HD Voice

Caution Caution:

  • HD Voice isn't recommended if you use a 1X/3G Network Extender or a TTY/TDD device.
  • HD Voice on the iPhone must be turned on if you use a 4G Network Extender.

 

Note Notes:

  • Requirements:
    • must be in Verizon 4G LTE coverage area.
    • must have HD voice capable devices and be set up for HD Voice to do simultaneous voice and data.
  • The steps below apply to the following models:
    • iPhone X / XS / XS Max / XR
    • iPhone 8 / 8 Plus
    • iPhone 7 / 7 Plus
    • iPhone SE
    • iPhone 6 / 6 Plus / 6s / 6s Plus

 

  1. From the Home screen, navigate: Settings Settings icon > Cellular.
  2. Tap Cellular Data Options.
  3. Tap Enable LTE.
  4. Tap Voice & Data to begin activation (this may take up to 2 minutes).
    Caution Avoid placing calls during this process ("Voice & Data" shows in gray while on a call).
    Note If activation is successful, a check mark shows next to "Voice & Data".
    Note If activation is not successful, the device restarts after 6 minutes and incompatible add-ons must be removed in order for HD Voice to be activated.

 

Note Notes:

  • HD Voice is supported only on HD Voice capable BluetoothTM headsets.
  • HD Voice is included with existing voice plans and minutes are billed as regular voice calls. For additional info, see these HD Voice FAQs.
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