Apple® iPhone® - Use Find My iPhone

Note Notes:

  • Locate a missing iOS device from another iOS device or computer.
    Note If you no longer have access to an iOS device, refer to Find My iPhone® - iCloud®
  • Find My iPhone must be enabled on each device before use. To see all the devices when you sign in to Find My iPhone, each device must be set up with the same iCloud account.
  • During the initial setup of an iPhone, the Find My iPhone app may have been pre-installed. If the app wasn't pre-installed, download and install the Find My iPhone app.
  • An Apple ID must be created to use Find My iPhone.
  • The steps below apply to the following models:
    • iPhone X / XS / XS Max / XR
    • iPhone 8 / 8 Plus
    • iPhone 7 / 7 Plus
    • iPhone SE
    • iPhone 6 / 6 Plus / 6s / 6s Plus
    • iPhone 5s / 5c / 5
    • iPhone 4 / 4s

 

Locate Device
Play Sound
Lost Mode
Erase iPhone
Remove iPhone
Sign Out

 

Locate Device

Note See the locations of online iOS devices on a map.

  1. From the Home screen, tap Find iPhone.
    Note If you don't see the Find iPhone app on the home screen, look in the Extras folder.
  2. Enter the Apple ID and password then tap Sign In
  3. If prompted, click Allow.
    Note The Find My iPhone app locates the device.
  4. In the My Devices list, the dot to the left of the device's name indicates it's status.
    • A blue or green dot indicates it's online
    • A gray dot indicates it's offline
  5. Tap a device that with an online status (blue/green dot indicator).
    Note The location of the device displays on the map.

 

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Play Sound

Note If a missing online iOS device is nearby, play a sound on it to assist with finding it.

  1. From the Home screen, tap Find iPhone.
    Note If you don't see the Find iPhone app on the home screen, look in the Extras folder.
  2. Enter the Apple ID and password then tap Sign In.
  3. If prompted, click Allow.
    Note The Find My iPhone app locates the device.
  4. Tap one of the devices.
  5. Tap Actions (along the bottom).
  6. Tap Play Sound.
    Note A sound plays on the missing iOS device.

 

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Lost Mode

Note Securely lock an online iOS device and display a custom message along with a contact number. The finder of the device is able to call the contact number from the device itself.

  1. From the Home screen, tap Find iPhone.
    Note If you don't see the Find iPhone app on the home screen, look in the Extras folder.
  2. Enter the Apple ID and password then tap Sign In.
  3. If prompted, click Allow.
    Note The Find My iPhone app locates the device.
  4. Tap one of the devices.
  5. Tap Actions.
  6. Tap Lost Mode.
  7. Tap Turn On Lost Mode.
  8. Enter a passcode.
  9. Re-enter the passcode to confirm.
  10. Enter a contact number then tap Next.
  11. Enter a message to be shown on the lost device's screen then tap Done.
    Note The custom message displays on the missing iOS device.

 

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Erase iPhone

Note If the online iOS device is lost or stolen it can be remotely erased, removing the personal info (i.e., contacts, email, music, etc.) and settings to prevent anyone from seeing or using the info.

  1. From the Home screen, tap Find iPhone.
    Note If you don't see the Find iPhone app on the home screen, look in the Extras folder.
  2. Enter the Apple ID and password then tap Sign In.
  3. If prompted, click Allow.
    Note The Find My iPhone app locates the device.
  4. Tap one of the devices.
  5. Tap Actions.
  6. Tap Erase iPhone.
  7. Review the warning then tap Erase iPhone.
  8. Enter the Apple ID password then tap Erase.
    Note All personal info and settings are erased from the missing iOS device.

 

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Remove iPhone

Note If an iOS device is no longer being used, it can be removed from the Find My iPhone devices list.

  1. From the Home screen, tap Find iPhone.
    Note If you don't see the Find iPhone app on the home screen, look in the Extras folder.
  2. Enter the Apple ID and password then tap Sign In.
  3. If prompted, click Allow.
    Note The Find My iPhone app locates the device.
  4. Tap one of the offline (gray dot) devices.
  5. Tap Remove (located in the upper-right).
  6. Tap Remove.
    Note The iOS device is removed from the Find My iPhone device list.

 

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Sign Out

Note Sign out of the Find My iPhone app.

  1. From the Home screen, tap Find iPhone.
    Note If you don't see the Find iPhone app on the home screen, look in the Extras folder.
  2. Enter the Apple ID and password then tap Sign In.
  3. If prompted, click Allow.
    Note The Find My iPhone app locates the device.
  4. From the My Devices screen tap Sign Out.
  5. Tap Sign Out to confirm.

 

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