Safe Mode puts your phone in a diagnostic state (returned to default settings) so you can determine if a third-party app is causing your device to freeze, reset or run slow.
Refer to Power Up in Safe Mode - LG K20™ V if the device is unresponsive or won't powered on.
- Press and hold the Power button (located on the back) until 'Phone options' is displayed on the screen then release.
- Select and hold Power off until Restart in safe mode is displayed.
- From the Reboot to safe mode prompt, tap TURN ON SAFE MODE.
This restart process may take up to one minute to complete.
Upon restart, Safe mode appears in the lower-left of the unlock/home screen.
- With Safe Mode enabled, test device and app functionality.
Related Topic:
Using Safe Mode