Initial Setup - Backup Assistantâ„ 

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Configure Backup Assistant

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Media Center

  1. From the main screen, select Menu.
    Note Utilize the 5-way navigation pad to highlight and the OK button to select.
  2. Select Media Center (Get It Now).
  3. Select one of the following:
    Options appear differently depending on the software version.
    • Browse & Download
    • Tools on the Go
    • Apps
  4. Select Get New Applications.
    If Backup Assistant is displayed on the screen skip to step 6.
  5. Select one of the following:
    Options appear differently depending on the software version.
    • Business/Tools
    • Productivity & Utilities
    • Social
  6. Select Backup Assistant.
  7. Press the left soft key to choose OK then Next.
  8. Enter a PIN then press the Left soft key to choose Next.
  9. Press the left soft key to choose Next.
  10. Press the left soft key to choose Next.
    To accept a PIN sent from the website, ensure that "If I forget my PIN, I authorize Backup Assistant to send me the PIN in the future." has a check mark.
  11. Press the left soft key to choose Next.
  12. Select a schedule backup time then press the left soft key to choose Next.
  13. If prompted, enter the promo code then press the left soft key to choose Next.
  14. Press the left soft key to choose Next.

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Media Center - Plaza

  1. From a Media Center (Get It Now) enabled handset, select Media Center (Get It Now) from the handset menu.
    Note Utilize the 5-way navigation pad to highlight and the OK button to select.
  2. Select Apps.
  3. Select Backup Assistant.
  4. Press the right soft key to choose Next.

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Contacts

  1. Select Menu.
    Note Utilize the 5-way navigation pad to highlight and the OK button to select.
  2. Select Contacts.
  3. Select Backup Assistant.
  4. Press the right soft key to choose Next.

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Touch Screen Devices

  1. From the main screen, navigate: Menu > Media Center > Apps.
  2. Tap Backup Assistant.
  3. Tap Next then take note of the app-generated PIN.
    To accept a PIN sent from the website, ensure that "If I forget my PIN, I authorize Backup Assistant to send me the PIN in the future." has a check mark.
  4. Tap Next.
  5. Tap Exit.

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Configuring Backup Assistant
Non-touch Screen Devices
Touch Screen Devices

Non-touch Screen Devices

  1. While in Backup Assistant, press the left soft key to choose Options.
  2. Select Change PIN.
    Note Utilize the 5-way navigation pad to highlight and the OK button to select.
  3. Enter the old PIN code then press the left soft key to choose Next.
    If the PIN is incorrectly entered 3 times, the account is locked for 15 minutes.
  4. Enter the new PIN then press the left soft key to choose Next.
  5. Press the left soft key to choose OK.
  6. Press the left soft key again to choose OK.

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Touch Screen Devices

  1. While in Backup Assistant, navigate: Options > Change PIN.
  2. Enter PIN then tap Next.
  3. Enter new PIN then tap Next.
  4. Tap OK.
  5. Tap OK again.

For additional info, check out these Backup Assistant FAQs.

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