Factory Data Reset (Powered On) - LG G6™

A factory data (hard) reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution Perform a factory data reset only if absolutely necessary as it removes all data including:

  • Google™ account
  • System and app data
  • App settings
  • Downloaded apps
  • Media (It's recommended to backup this data)
    Note Alternatively, music, pictures and videos can be backed up to a computer.

 

Note Notes:

 

  1. From a Home screen, navigate: Settings Settings icon > Systems > Reset.
  2. Tap Factory data reset.
  3. Tap Reset phone.
    Note If presented, enter the current unlock pattern, PIN or password.
  4. If desired, select to have content on the memory card erased as well.
    Note Selected when check mark is present.
  5. Tap Delete all.
    Note Allow several minutes for the factory data reset and reboot processes to complete.
    Note If needed, refer to Set Up Device after the reset has completed.

 

Related Topic: Video Icon Factory Data Reset

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