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LG G6™ - Support Overview

Find device-specific support and online tools for your LG G6.

Filter all topics below.


Activation, Setup & User Guides

Activate Your New or Certified Pre-owned Verizon Smartphone

Get instructions on how to set up & activate a new or pre-owned smartphone with Verizon. Find out how to switch SIM cards & transfer content to your new device.

Activate, Switch or Bring Your Own Device (BYOD) FAQs

Learn how to activate a new device, swap devices on an existing line, switch to Verizon and bring your own phone (BYOD), get a new SIM card and more.

Connect Your Device Directly to the PC

Here's how to connect your device directly to your PC.

Getting to Know Your LG G6™ (PDF)

Get to know your new LG G6 with this quick reference guide.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

LG G6 User Guide (PDF)

This LG G6 User Guide can help you get the most out of your device, like Home Screen features, shortcuts, the notification area, navigation tips, device setup, and advanced use.

LG G6™ - Activate / Set Up Device

Here's how to quickly set up your LG G6.

LG G6™ - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your LG G6 on or off.

Obtaining USB Drivers for your Wireless Device

Here's some info to help you obtain USB drivers for your mobile device.

Perform Over-The-Air Activation (OTA)

Here's how to perform initial activation/setup on your 3G or 4G smartphone or basic phone.

Set up Verizon Prepaid Service - Android™

Here's how to activate prepaid service on an Android device.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Verizon Device Returns, Exchanges, Trade-ins – How to Prep & Ship

Get steps to prepare your device for return, exchange, trade in, warranty return or annual upgrade. Find instructions for packing and shipping your device to Verizon.

Video: How to Activate Your Device
(length: 3:07)

Watch this video to learn how to activate a new device, or switch between devices, on your existing My Verizon account.
Length: 3:07

Video: How to Swap Phones on Your Account
(length: 1:54)

Watch this video to learn how to switch your device with another person on your account.
Length: 1:54

Video: What is Verizon Cloud?
(length: 2:12)

Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12

View Verizon Wireless Coverage - International

Here's how to check for service availability around the world.

Alerts & Reminders

LG G6™ - Manage Alerts / Notifications

Here's how to change notification sounds for incoming calls or messages on your LG G6.

Back Up & Transfer Content

Content Transfer App - Transfer Content - Android™ Smartphone

Here's how to use the Content Transfer app on your Android smartphone to transfer content between devices

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

LG G6™ - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage to an SD / Memory card on your LG G6.

LG G6™ - Move Music Files from Device

Here's how to transfer or move music files / songs between your LG G6 and a computer/PC or a removable memory/SD card.

LG G6™ - Move Music Files to Device

Here's how to transfer or move music files / songs between your LG G6 and a computer or an SD card.

LG G6™ - Move Pictures / Videos from Device

Here's how to transfer picture or video files between your LG G6 and your computer.

LG G6™ - Move Pictures / Videos to Device

Here's how to transfer / move / upload picture or video files between your LG G6 and your computer.

Supported File Types for Transfer Via Bluetooth® - Blackberry®

Here's info on supported file types for Bluetooth transfers on a Blackberry device.

Transfer Content - Apple® iPhone® to Android™

Here's how to transfer content (e.g., contacts, photos, videos, etc.) from your iPhone to a new device.

Transfer Content with LG Mobile Switch App

Here's how to transfer media, contacts, call logs, text messages, etc. via the LG Mobile Switch app.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

Certified Like-New Replacement

Information regarding Verizon Wireless' Certified Like-New Replacement program.

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

LG G6 Simulator: Charging Your Phone

Learn how to charge your LG G6.

LG G6 Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your LG G6.

LG G6 Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your LG G6.

Battery & Power

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

LG G6™ - Extend Battery Life

Here's how to improve the battery life for your G6.

LG G6™ - Power Saver Settings

Here's how to manage 'Battery / Power saver' settings on your LG G6 to improve battery performance.

LG G6™ - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your LG G6.

LG G6™ - View Battery Info

Here's info on the battery specs (e.g., Usage Time, Standby Time, etc.) for your LG G6.

LG G6™ - View Battery Status

Here's how to view charging status, remaining battery and what uses the most battery on your LG G6.

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power Cycle the Wireless Device

Here's how to power your device off then back on.

Bluetooth

Bluetooth® Help Guide

Here's info on pairing Bluetooth with your vehicle and some FAQs.

Create a Paired Connection - Windows®

Here's how to create a paired Bluetooth connection with a Windows computer.

LG G6 - Turn Bluetooth On / Off

Here's how to turn Bluetooth for your LG G6 on or off and make it visible to other devices for pairing.

LG G6 Simulator: Pairing with a Bluetooth® Device

See how to pair your LG G6 with your Bluetooth device.

LG G6™ - Send Contact via Bluetooth®

Here's how to send a contact on your LG G6 via Bluetooth.

Resolving Car Kit mode

Here's what to do if your device is stuck in Car Kit mode.

Calling & Dialing

LG G6 - Add / Remove Speed Dial Number

Here's how to add or remove a speed dial number on your LG G6.

LG G6 Simulator: Calling a Contact

An interactive guide on how to call a contact using your LG G6.

LG G6 Simulator: Calling a New Number

Discover how to use your LG G6 to call a new number.

LG G6 Simulator: Calling with HD Voice

Discover how to turn on HD Voice on your LG G6.

LG G6 Simulator: Calling with Video

Learn how to turn on HD Voice on your LG G6.

LG G6 Simulator: Ignoring a Call and Replying with a Text Message

A visual guide for ignoring a call and sending a text message to the caller with your LG G6.

LG G6 Simulator: Returning to a Call

A visual guide on how to return to a call after multitasking, like browsing the internet, on your LG G6.

LG G6 Simulator: Switching Between Calls

Learn how to switch between two phone calls on your LG G6.

LG G6 Simulator: Teaching Kids How to Call 911

Learn how to teach kids to call 911 on your LG G6.

LG G6 Simulator: Turning HD Voice On and Off

Discover how to turn on HD Voice on your LG G6.

LG G6 Simulator: Turning on Wi-Fi Calling

Learn how to use Wi-Fi Calling on your LG G6.

LG G6 Simulator: Using Handsfree Calling

Discover how to use your voice to place a call with your LG G6.

LG G6 Simulator: Viewing a Missed Call and Adding It as a Contact

Discover how to view a missed call and add it as a new contact on your LG G6.

LG G6™ - Block / Unblock Numbers

Here's how to send unwanted calls directly to voicemail for your LG G6.

LG G6™ - Call a Number

Here's how to place a call from your LG G6.

LG G6™ - Manage DTMF Tones

Here's how to verify settings if you're calling into an automated system with your LG G6 and dialpad entries aren't recognized.

LG G6™ - Place a Conference Call

Here's how to place a conference call on the LG G6.

LG G6™ - Redial

Here's how to manually redial a number from your LG G6 or set it to automatically retry.

LG G6™ - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your LG G6.

LG G6™ - View / Delete Call History

Here's how to view or clear the call history or delete individual calls from your LG G6.

Move Pictures / Videos to Device - Android™ Smartphone

To transfer pictures and videos between from a computer / PC to an Android smartphone.

What is Wi-Fi Calling? - FAQs

Make, receive calls over a Wi-Fi network if cellular service isn't available. Enjoy free calls to any number in the US even while traveling internationally.

Camera, Photos & Videos

Ensure Picture / Video Message does not Exceed File Size Limit

If you're having issues sending/receiving pictures and videos, here's some info regarding size limits.

LG G6 Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your LG G6.

LG G6 Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your LG G6.

LG G6 Simulator: Changing the File Size of Pictures and Videos

Find out how to change the picture or video file size on your LG G6.

LG G6 Simulator: Recording a Video

Learn how to record a video using your LG G6.

LG G6 Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your LG G6.

LG G6 Simulator: Taking a Picture

Discover how to take a photo using your LG G6.

LG G6 Simulator: Taking a Picture While Recording a Video

Discover how to take a picture while recording a video on your LG G6.

LG G6 Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your LG G6.

LG G6 Simulator: Transferring Photos to an SD Card

Learn how to free up memory on your phone by moving photos to your SD card using your LG G6.

LG G6 Simulator: Turning the Flash On and Off

A visual guide for how to take a picture with the flash on using your LG G6.

LG G6 Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your LG G6.

LG G6™ - Common Camera Settings

Here's info on common camera settings (e.g., flash, timer, front / rear camera, etc.) for your LG G6.

LG G6™ - Move Pictures / Videos from Device

Here's how to transfer picture or video files between your LG G6 and your computer.

LG G6™ - Move Pictures / Videos to Device

Here's how to transfer / move / upload picture or video files between your LG G6 and your computer.

LG G6™ - Record and Share a Video

Here's how to record and share a video using your LG G6.

LG G6™ - Share Picture from Gallery

Here's how to share a saved picture from your LG G6.

LG G6™ - Share Video from Gallery

Here's how to share a saved video from your LG G6.

LG G6™ - Take and Share a Picture

Here's how to take and share a picture from your LG G6.

LG G6™ - View Pictures / Videos

Here's how to view pictures and/or videos on your LG G6.

Supported file types for Picture / Video Messaging

Here's some info on supported file types for picture / video messages.

Computer/PC Connectivity

LG G6™ - USB Debugging Mode

Here's how to facilitate a connection between your LG G6 and a computer with the Android SDK.

LG G6™ - Windows® Device Manager Conflicts

If you can't transfer media between your LG G6 and PC, view this info.

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Contacts

Check for Duplicate Contacts Stored in Multiple Accounts - Android™ Smartphone

Here's how to resolve duplicate contacts if you are using multiple backup options on your device.

Choose Contacts to Display on Device

Here's how to see where your contacts are displayed or if your phone is displaying duplicate contacts.

Export Contact / Address Book Info to .CSV Files - Microsoft® Windows Mail / Microsoft Outlook

Here's how export contacts from your device to comma-separated value (.csv) files via Microsoft Windows Mail / Microsoft Outlook.

LG G6 Simulator: Adding a Contact

Learn how to add a new contact to your LG G6.

LG G6 Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your LG G6.

LG G6 Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your LG G6.

LG G6 Simulator: Assigning a Ringtone to a Contact

Learn how to assign a ringtone to a contact, so you know who's messaging your LG G6 without looking at it.

LG G6 Simulator: Blocking and Unblocking a Number

Discover how to block and unblock a number on your LG G6.

LG G6 Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your LG G6.

LG G6 Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your LG G6.

LG G6™ - Add a Contact

Here's how to add a contact to your LG G6.

LG G6™ - Contact Display Options

Here's how to configure how your contacts display on your LG G6.

LG G6™ - Delete a Contact

Here's how to remove a contact from your LG G6.

LG G6™ - Edit a Contact

Here's how to edit a contact on your LG G6.

LG G6™ - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your LG G6.

LG G6™ - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your LG G6.

LG G6™ - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts on your LG G6.

LG G6™ - Send Contact via Bluetooth®

Here's how to send a contact on your LG G6 via Bluetooth.

LG G6™ - View Contact Sync Source

Here's how to view where a phonebook contact on your LG G6 was imported from.

Video: Managing Contacts Using My Verizon
(length: 2:21)

Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Data

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

LG G6™ - Allow / Deny Data Roaming

Here's how to turn data roaming for your LG G6 on or off.

LG G6™ - Manage Data Usage

Here's how to change the data usage cycle and set data warnings and / or limits on your LG G6.

LG G6™ - Turn Data On / Off

Here's how to turn mobile data for your LG G6 on or off.

LG G6™ - View / Restrict Data Usage by App

Here's how to view / restrict the amount of data an app on your LG G6 uses.

PopData FAQs - Purchase 30- or 60-minute 4G LTE Data Sessions

PopData is an all-you-can-stream data connection that's faster and more secure than most public Wi-Fi hotspots. Available in 30 and 60-minute sessions.

Date & Time

LG G6™ - Set Date and Time

If your LG G6 shows the incorrect date and / or time, here's how to correct it.

Device ID & Info

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

How to Identify Device Damage

Learn how to determine if your damaged device is eligible for replacement under a warranty. Get detailed guidelines on what type of damage or misuse excludes you from obtaining a warranty replacement for your broken device.

How to Locate ESN or MEID Serial Numbers on Phones

Learn how to find your phone's ESN (Electronic Serial Number) or the MEID (Mobile Equipment Identifier) number.

LG G6™ - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your LG G6.

LG G6™ - View MAC Address

Here's how to view the Wi-Fi MAC address for your LG G6.

LG G6™ - View Phone Number

Here's how to view the phone number for your LG G6.

Device Settings

Disable Automatic Configuration and Proxy Server Settings

Here's how to disable automatic configuration and proxy server settings on your device.

LG G6 - Adjust Display / Brightness Settings

Here's how to adjust screen brightness and other display settings (e.g., Screen timeout, Font size, Bold text, etc.) for your LG G6.

LG G6 Simulator: Accessing Settings

Explore how to access settings on your LG G6 to change alert sounds, turn off GPS and more.

LG G6 Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your LG G6 by adjusting the screen timeout.

LG G6 Simulator: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your LG G6.

LG G6 Simulator: Changing the Ringtone

Learn how to change the ringtone on your LG G6.

LG G6 Simulator: Configuring Location Settings

Learn how to manage location settings on your LG G6.

LG G6 Simulator: Managing Data Usage

Discover how to manage data usage on your LG G6.

LG G6 Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your LG G6 to Airplane mode.

LG G6 Simulator: Updating the Phone OS

Learn how to update the OS on your LG G6.

LG G6 Simulator: Using Battery Saver Mode

Learn how to switch to Battery Saver mode to save your LG G6's battery life for the most important functions.

LG G6™ - Manage Do Not Disturb Settings

If your LG G6 isn't receiving calls or alerts for texts and email, here's how to check Do Not Disturb settings.

LG G6™ - Reset All Settings

If your LG G6 crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

LG G6™ - Turn Airplane Mode On / Off

Here's how to enable Android Beam and transfer files from your LG G6 to other NFC-capable devices.

LG G6™ - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your LG G6.

LG G6™ - Turn Screen Rotation On / Off

Here's how to check settings if the display on your LG G6 doesn't rotate or flip.

LG G6™ - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your LG G6.

Restoring Default Settings - LG

Here's how to reset your phone to factory defaults on your LG 3G basic device.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Email/Gmail

Gmail™ for Android™ - View Account Address / Username

Here's how to view your Gmail email address and username from your Android smartphone / tablet.

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

LG G6 Simulator: Forwarding an Email

Learn how to forward an email on your LG G6.

LG G6 Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your LG G6.

LG G6 Simulator: Replying to an Email

Discover how to reply to an email on your LG G6.

LG G6 Simulator: Sending an Email

A step-by-step visual guide for sending an email from your LG G6.

LG G6 Simulator: Sending an Email to a Group

Find out how to send an email to a group on your LG G6.

LG G6 Simulator: Setting Up Corporate Email

Learn how to access your work email on your LG G6.

LG G6 Simulator: Setting Up Personal Email

See how to access your existing email account on your LG G6.

LG G6 Simulator: Switching Between Email Accounts

See how to access different email accounts on your LG G6.

LG G6™ - Add a Personal Email Account

Here's how to add an email account to your LG G6.

LG G6™ - Add an Existing Google™ Account

Here's how to add an existing Google (Gmail) account to your LG G6.

LG G6™ - Compose and Send Email Message

Here's how to create and send an email message from your LG G6.

LG G6™ - Create a New Google™ Account

Here's how to create a new Google account on your LG G6.

LG G6™ - Delete Email Messages

Here's how to delete email messages from your LG G6.

LG G6™ - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your LG G6.

LG G6™ - Email Account Data Usage Settings

Here's how to modify data usage options for the personal email account on your LG G6.

LG G6™ - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your LG G6.

LG G6™ - Email Account Password and Server Settings

Here's how to update personal email server settings for your LG G6.

LG G6™ - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your LG G6.

LG G6™ - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your LG G6.

LG G6™ - Manage Corporate Email Settings

Here's how to update work email settings for your LG G6.

LG G6™ - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your LG G6.

LG G6™ - Remove Corporate Email Account (Exchange ActiveSync®)

Here's how to remove a corporate / work email account from your LG G6.

LG G6™ - Remove Gmail™ Account

Here's how to remove a Gmail (Google) account from your LG G6.

LG G6™ - Remove a Personal Email Account

Here's how to remove a personal email account from your LG G6.

LG G6™ - Reply to an Email Message

Here's how to reply to an email message from your LG G6.

LG G6™ - Set Up Corporate Email (Exchange ActiveSync®)

Here's how to add a work email account to your LG G6.

LG G6™ - View Email Messages

Here's how to view email messages on your LG G6.

Leave or Remove Copies of Email Messages on the Messaging Server

Here's info on how to leave or remove copies of emails on the server.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

GPS & Location Based Services

E911 Compliance FAQs

Review information about calling 911 from your mobile phone.

LG G6™ - Turn GPS Location On / Off

Here's how to turn GPS location for your LG G6 on or off.

Google Backup & restore

LG G6™ - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your LG G6.

Home Screen

LG G6 Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your LG G6 for quick access to them.

LG G6 Simulator: Adding Emergency Information to Your Lock Screen

Find out how to add emergency information on your LG G6.

LG G6 Simulator: Adding Folders the Home Screen

Find out how to add folders to the Home screen on your LG G6 to help organize your apps.

LG G6 Simulator: Adding and Changing a Lock Screen Shortcut

Discover to add shortcuts to the lock screen on your LG G6.

LG G6 Simulator: Adding and Deleting a Home Screens

See how to add and delete Home screens on your LG G6.

LG G6 Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your LG G6.

LG G6 Simulator: Changing the Default Home Screen

A visual guide for changing the default Home screen on your LG G6.

LG G6 Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your LG G6.

LG G6 Simulator: Using Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your LG G6.

LG G6™ - Access Notification Panel

Here's how to access the notification panel on your LG G6.

LG G6™ - Add Folders to Home Screen

Here's how to add folders to the home screen on your LG G6.

LG G6™ - Add Shortcuts to Home Screen

Here's how to add shortcuts to the Home screen on your LG G6.

LG G6™ - Add Widgets to Home Screen

Here's how to add a widget (e.g., weather, clock, calendar, etc.) to a Home screen on LG G6.

LG G6™ - Mode Change

Here's how to change the Home screen layout on your LG G6 if it looks different.

LG G6™ - Remove Items from Home Screen

Here's how to delete items such as shortcuts, widgets and folders from the Home screen of your LG G6.

LG G6™ - Rename Home Screen Folder

Here's how to rename a Home screen folder on your LG G6.

LG G6™ - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your LG G6.

Hotspot

LG G6™ - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile / Wi-Fi Hotspot password on your LG G6.

LG G6™ - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your LG G6.

LG G6™ - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile / Wi-Fi Hotspot Settings (e.g., password, network name, etc.) on your LG G6.

LG G6™ - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn Mobile Hotspot for your LG G6 on or off.

Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet

Learn to use Mobile Hotspot on your phone or tablet to connect devices to the internet, using your current data plan. Find Unlimited & prepaid plans with Mobile Hotspot.

Internet & Web Browser

Access Websites - Mobile Web

Here's how to access websites via the Mobile Web on your device.

Determining Internet Connection Speeds

Here's info on how to test your connection speeds if they're slower than expected.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

LG G6 Simulator: Bookmarking a Website

Learn how to bookmark a website on your LG G6, so it's easy to find later.

LG G6 Simulator: Navigating to a Website

Discover how to find a website using your LG G6.

LG G6 Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your LG G6.

LG G6 Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your LG G6.

LG G6™ - Change the Browser Start / Home Page

Here's how to change the Home page in Chrome on your LG G6.

Power Cycling and Launching Mobile Web Browser

Here's how to power cycle your device and access the Mobile Web 2.0 browser on your device.

Language

LG G6 Simulator: Changing the Language

Discover how to change the language settings on your LG G6.

LG G6™ - Language Selection

Here's how to change the language used on your LG G6.

Lock, Unlock, Password & Security

Article Title: LG G6™ - Set Up Face Recognition

Here's how to set up a facial recognition scan to access your LG G6.

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

LG G6 Simulator: Setting Screen Security

A visual guide for setting screen security on your LG G6 to help protect your private information.

LG G6 Simulator: Unlocking the Screen

See how to unlock the screen on your LG G6.

LG G6™ - Add Additional Fingerprints

Here's how to add additional fingerprints for security to your LG G6.

LG G6™ - Manage Screen Lock Settings

Here's how to adjust the screen lock settings for your LG G6.

LG G6™ - Remove Saved Fingerprints

Here's how to remove saved fingerprints on your LG G6.

LG G6™ - Set Lock Screen Notifications

Here's how to manage how notifications appear on your LG G6 when the screen is locked.

LG G6™ - Set Up Fingerprint Recognition

Here's how to set up fingerprint recognition on your LG G6.

LG G6™ - Set Up Screen Lock

Here's how to set up a screen lock option (e.g., password, pattern, etc.) for your LG G6.

LG G6™ - Turn Off Screen Lock

Here's how to disable the screen lock setting (e.g., PIN, pattern, etc.) on your LG G6.

LG G6™ - Unlock Screen

Here's how to unlock the screen on your LG G6.

Memory/Storage

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Insert the memory card that contained the songs from the play list

Here's what check if songs stored on your SD / memory card are missing from the playlist of your 3G Basic phone.

LG G6 - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / Memory Card for your LG G6.

LG G6™ - Check Device Storage

Here's how to check available space if your LG G6 runs slow / crashes, apps freeze or you can't save media.

LG G6™ - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your LG G6.

LG G6™ - Format SD / Memory Card

Here's how to erase all data on the SD / memory card in your LG G6.

LG G6™ - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your LG G6.

LG G6™ - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage to an SD / Memory card on your LG G6.

Mobile Hotspot

LG G6 Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your LG G6 as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Apple Music - My Verizon app - Opt In

Here's how to add Apple Music from your My Verizon app.

Apple® Music - My Verizon Website - Opt In

Here's how to add Apple Music from the My Verizon website.

How to Use Apple Music - FAQs

Learn how to get Apple Music with select Verizon Plans, FAQs including who's eligible, how to sign up, how to use the Apple Music app and promotions.

LG G6™ - Move Music Files from Device

Here's how to transfer or move music files / songs between your LG G6 and a computer/PC or a removable memory/SD card.

LG G6™ - Move Music Files to Device

Here's how to transfer or move music files / songs between your LG G6 and a computer or an SD card.

LG G6™ - Play Music Files

Here's how to play music files on your LG G6.

Move Music to Device - Android™ Smartphone

To transfer music files from a computer to an Android smartphone.

Navigating & Multitasking

LG G6 Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your LG G6.

LG G6 Simulator: Navigating Multiple Home Screens

A visual guide for swiping between multiple Home screens on your LG G6.

LG G6 Simulator: Using Dual Window™

See how to easily switch between and close apps that are running on your LG G6.

LG G6 Simulator: Using Notification Panel

Find out how to access and clear the Notification Panel on your LG G6.

Near Field Communication (NFC)

LG G6™ - Tap & Pay

Here's how to use the Tap & pay service with your LG G6.

LG G6™ - Transfer Data via Android Beam

Here's how to wirelessly transfer data from your LG G6 to another NFC-capable device.

LG G6™ - Turn Android Beam On / Off

Here's how to enable Android Beam and transfer files from your LG G6 to other NFC-capable devices.

LG G6™ - Turn NFC On / Off

Here's how to turn NFC on or off so compatible apps can transfer files from your LG G6.

Operating System & Software

LG G6 - Software Update

Get instructions on how to download the latest software update for performance improvements and fixes to your device, including the most up to date Android security patches.

LG G6™ - Factory Data Reset (Powered Off)

Here's how to reset your LG G6 if it has a blank or frozen screen or calling, app, audio or sync issues.

LG G6™ - Factory Data Reset (Powered On)

Here's how to factory / hard reset your LG G6 if the screen freezes or call, app, audio or sync issues occur.

LG G6™ - Install Device Software Update

Here's how to check for or to install software updates on your LG G6.

LG G6™ - View Software Version

Here's how to view the software version your LG G6 is running.

Software Upgrade Assistant (LG) - Initial Setup

Here's how to install the LG Software Upgrade Assistant on your PC or Mac.

SIM Card

Find your 4G SIM PIN / PUK - Unlock SIM

Forgot how to unlock your SIM card? Learn how to get your PIN Unblocking Key (PUK) to use your SIM in a new device. Reset your SIM PIN security code.

LG G6 Simulator: Inserting and Removing a microSD Card

Discover how to put and remove a microSD card into your LG G6 to add memory for photos, videos, music, documents and more.

LG G6 Simulator: Inserting and Removing a the Nano SIM Card

Find out how to insert and remove a nano SIM card from your LG G6.

LG G6™ - Insert SIM Card

Here's how to ensure that your SIM card is properly inserted into your LG G6 to avoid potential service issues.

LG G6™ - Modify SIM PIN

Here's how to change the SIM card lock code on your LG G6.

LG G6™ - Turn SIM PIN On / Off

Here's how to turn the SIM PIN lock code for your LG G6 on or off.

LG G6™ - View SIM Card Number

Here's how to view the SIM card number associated with your LG G6.

SIM Card FAQs - Replace & activate a new card

Learn how to setup and activate a new SIM card. Replace a lost card or install a new one when you bring your own device (BYOD) to switch to Verizon wireless.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Social Networking

LG G6 Simulator: Adding a Facebook® Account

Discover how to access your Facebook account on your LG G6.

LG G6 Simulator: Logging Out of Facebook®

Learn how to log out of Facebook on your LG G6 to help protect your account.

LG G6 Simulator: Posting Facebook® Status Updates

A visual walkthrough on how to update your Facebook status and post photos using your LG G6.

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

LG G6™ - Save a Ringtone

Here's how to save an audio file as a ringtone on your LG G6.

LG G6™ - Set Ringtones

Here's how to select or change ringtones on your LG G6.

LG G6™ - Turn Off All Sounds

Here's how to turn off / silence all sounds on your LG G6.

LG G6™ - Use Speakerphone

Here's how to utilize the speakerphone functionality on your LG G6.

LG G6™ - Vibrate Mode

Here's how to turn vibrate mode for your LG G6 on or off.

LG G6™ - Volume Controls

Here's how to adjust the volume if your LG G6 doesn't vibrate or play sounds when receiving calls / messages.

Starter Mode

LG G6 Simulator: Accessing Easy Settings

Find out how to access settings in Easy mode on your LG G6.

LG G6 Simulator: Accessing and Clearing the Notification Panel

Discover how to access and clear the Notification Panel while in Easy mode on your LG G6.

LG G6 Simulator: Adding and Removing Apps from Favorites

Find out how to set up the Favorite Apps screen while in Easy mode on your LG G6.

LG G6 Simulator: Adding and Removing Contacts from Favorites

Learn how to set up the Favorite Contacts screen in Easy mode on your LG G6.

LG G6 Simulator: Making a Phone Call

Discover how to make a phone call in Easy mode on your LG G6.

LG G6 Simulator: Navigating Multiple Home Screens

A visual guide for navigating multiple Home screens in Easy mode on your LG G6.

LG G6 Simulator: Switching Back to Standard Mode

See how to switch back to Standard mode from Easy mode on your LG G6.

LG G6 Simulator: Switching to Easy Mode

See how to switch to Easy mode for simplified Home screens on your LG G6.

Status Indicators/Lights

LG G6™ - View Signal Strength

Here's how to view signal strength on your LG G6.

Text & Multimedia Messaging

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

LG G6™ - Auto Receive Messages

Here's how to check settings on your LG G6 if you're not receiving your picture / video messages.

LG G6™ - Create and Send a Text Message

Here's how to create and send a text message via the Messaging app on your LG G6.

LG G6™ - Cut, Copy and Paste Text

Here's how to cut, copy, and paste text on your LG G6.

LG G6™ - Delete Messages

Here's how to delete text messages from your LG G6 via the Messaging app.

LG G6™ - Text Message Notification Settings

Here's how to turn text message notifications for your LG G6 on or off via the Messaging app.

LG G6™ - Text Message Signature

Here's how to add, remove or edit the text message signature on your LG G6 via the Messaging app.

LG G6™ - Turn Message Delivery Confirmation Setting On / Off

Here's how to receive delivery confirmation for messages sent from your LG G6 via the Messages app.

LG G6™ - Turn Premium SMS Permissions On / Off

Here's how to change permissions to allow or block sending premium texts from your LG G6.

LG G6™ - View Text Messages

Here's how to view text messages via the Messaging app on your LG G6.

My Verizon Website - Create and Send a Text Message

Here's how to send a text message from your computer via the My Verizon website.

My Verizon Website - Print Text Messages

Here's how to print text messages from your computer via your My Verizon account.

Text to Landline FAQs

Learn about sending a text message to a non-mobile phone, including how much it costs and how the recipient will get the message.

Texting FAQs - International messaging & email to text

Learn about sending and receiving texts, including how to block texts, restore deleted texts, text to and from email, and send international messages.

Video: Verizon Messages - Basic Use
(length: 1:24)

Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)

Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)

With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

Tips, Tricks & Shortcuts

LG G6 Simulator: Adding Text to a QuickMemo

Learn to add text to a quickmemo on your LG G6.

LG G6 Simulator: Finding More Help

Discover how to find videos and tutorials to learn more about using your LG G6.

LG G6 Simulator: Setting Up Your LG Health Profile

Learn to set up your health profile on LG Health with your LG G6.

LG G6 Simulator: Setting Up a Tracker

Discover how to set up a tracker in LG Health on your LG G6.

LG G6 Simulator: Sharing a QuickMemo™

Discover how to share a quickmemo on your LG G6.

LG G6™ - Capture a Screenshot

Here's how to capture a screenshot on your LG G6.

LG G6™ - Set Up Printing

Here's how to set up and add a printer to your LG G6.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Configure TalkBack Settings - Android™

Here's how to configure TalkBack settings for your Android smartphone or tablet.

LG G6™ - Manage RTT Settings

Here's how to use the real-time text (RTT) feature on your LG G6.

LG G6™ - Manage TTY Settings

Here's how to change the TTY settings for your LG G6.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn Assisted Dialing On / Off - LG Smartphones

Here's how to change call settings if you're getting an error message when making calls.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Wallpapers/Theme

LG G6 Simulator: Changing the Theme

Learn how to change the theme on your LG G6.

LG G6 Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your LG G6.

LG G6™ - Set Wallpaper

Here's how to set the Home screen image on your LG G6.

Wi-Fi & Network

LG G6 Simulator: Connecting to a Wi-Fi Network

Learn how to use your LG G6 to connect to a Wi-Fi network, so you can access the internet without using data.

LG G6™ - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your LG G6 with other Wi-Fi capable devices.

LG G6™ - Add a Virtual Private Network

Here's how to add a Virtual Private Network (VPN) to your LG G6.

LG G6™ - Add a Wi-Fi Network

Here's how to add an available Wi-Fi network to your LG G6.

LG G6™ - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your LG G6 to auto-switch between Wi-Fi and mobile data.

LG G6™ - Manually Add a Wi-Fi Network

Here's how to add a Wi-Fi network if the one you want doesn't display on your LG G6.

LG G6™ - Network Mode Settings

View this info on network mode settings if you're having issues with voice / data services on your LG G6.

LG G6™ - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your LG G6.

LG G6™ - Tethered Modem Connection

Here's how to use your LG G6 as a modem to connect to the internet via USB or Bluetooth.

LG G6™ - Turn Wi-Fi Calling On / Off

When turned on, Wi-Fi Calling may improve indoor call quality for your LG G6.

LG G6™ - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your LG G6 on or off.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55