Remove Corporate Email Account (Exchange ActiveSync®) - Samsung Galaxy S8 / S8+

Removing then re-adding your corporate email account (Exchange ActiveSync) often fixes login and not receiving email issues.

Note Notes:

  • The following is provided for informational purposes only. Verizon verifies access to data services only, which can be checked by viewing a website.
  • For all advanced-level configuration and troubleshooting, contact your Exchange / IT admin for assistance.

 

  1. From a Home screen, touch and swipe up or down to display all apps.
    Note These instructions apply to Standard mode only.
  2. From a Home screen, navigate: Settings Settings icon > Accounts Accounts icon > Accounts.
  3. Tap Add account Add entry icon.
  4. Tap Microsoft Exchange ActiveSync Microsoft Exchange ActiveSync icon.
  5. Tap the appropriate account.
    Note The accounts listed may vary.
  6. Tap the Menu icon Menu icon (located in the upper-right).
  7. Tap Remove account.
  8. Tap Remove account to confirm.

 

Related Topic: Set Up Corporate Email

 

isTealiumFlag=true