Select Your Device
Apple® iPhone® 6 Plus
Apple® iPhone® 6
Apple® iPhone® 7
Apple® iPhone® 6s
Apple® iPhone® 6s Plus
Samsung Galaxy S® 6
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DROID MAXX by MOTOROLA
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Droid Turbo by Motorola
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Apple® iPad® 2
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Google Pixel
Galaxy J7 V
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Droid Turbo in Ballistic Nylon
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LG K20™ V
Samsung Galaxy S® 6 edge
V20™
Verizon Wireless Home Phone
Hum+ by Verizon
Google Pixel XL
Verizon MiFi® 4G LTE Global USB Modem U620L
Pantech 4G LTE Global USB Modem UML290
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Verizon 4G LTE Broadband Router
LG Optimus Zone™ 3 Prepaid
LG Cosmos™ 3
Stylo™ 2 V
DROID MAXX 2
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Samsung Galaxy Note® 3
GizmoGadget™ by LG
Ellipsis™ Jetpack® MHS815L
Samsung Galaxy S® III
LG G6™
Moto Z Droid Edition
Samsung Convoy® 4
LG K8 V
Moto G Play
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
GizmoPal™
Microsoft Lumia 735
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
GizmoPal® 2 by LG
DuraForce PRO with Sapphire Shield
Casio G'zOne Commando®
DROID MINI by MOTOROLA
Verizon 4G LTE USB Modem 551L
LG G Vista
Brigadier™ by Kyocera
DROID RAZR M by MOTOROLA
Verizon Wear24™
Samsung Convoy™ 3
Verizon Ellipsis® 10
HTC Desire® 530
DuraXV
Verizon 4G LTE USB Modem UML295
Moto G™ by Motorola
LG Extravert™ 2
PRIV™ by BlackBerry®
LG G2
LTE Internet (Installed)
Casio G'zOne Commando® 4G LTE
HTC One® (M8)
Casio G'zOne Ravine® 2
Galaxy Tab E (8.0)
HTC Desire® 526
LG K4™ LTE
Sony Xperia® Z3v
HTC One M9
ZenPad™ Z8
ZenPad™ Z10
BlackBerry® Bold™ 9930 smartphone
DROID ULTRA by MOTOROLA
LG G Pad 8.3 LTE
Samsung Gusto® 2
Verizon Ellipsis® Jetpack® MHS900L
Samsung Convoy™ 2
Kyocera DuraXV+
Verizon Wireless AirCard® 595
HTC 10™
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
LG Exalt™
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
Samsung Galaxy S® 4 mini
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
DROID by MOTOROLA
iPad® Air 2
Galaxy Tab E
Samsung Galaxy Note® II
Samsung Intensity™ II
Apple® iPad Pro® (9.7-inch)
Galaxy Note® Edge
iPad® Pro
DROID TURBO 2 - Designed by You
Gear S2
Samsung Brightside™
Nokia Lumia 928
Apple® iPad® mini with Retina display
Verizon Ellipsis™ 8 HD
LG Terra™
LG Revere®
HTC Desire® 626
LG Exalt™II
DROID INCREDIBLE 4G LTE by HTC
BlackBerry Classic
Nokia Lumia 822
Moto X™ (2nd Gen.)
Microsoft Surface 3
LG Cosmos™ 2
Samsung Galaxy Tab® 2 (7.0)
Samsung Galaxy Tab® 2 (10.1)
Humx
Moto E™ Prepaid
LG Vortex™
LG Octane™
DROID RAZR by MOTOROLA
Arlo Go
Nexus 6
Samsung Galaxy Tab S2
Moto X™ by Motorola
Gear S®
Verizon Wireless USB760 Modem
Samsung Intensity™ III
HTC One®
BlackBerry® Z10 smartphone
Samsung Convoy™
G Pad™ 7.0 LTE
DROID RAZR MAXX HD by MOTOROLA
LG Revere® 2
Verizon Wireless Home Phone T2000
Apple® iPad® Air™
LG Accolade™
Motorola RAZR V3m
G Pad™ 10.1 LTE
LG 4G LTE USB Modem VL600
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
LG enV®3
Watch Urbane™ 2nd Edition LTE
BlackBerry® Q10 smartphone
LG Optimus Zone™ 2 Prepaid
Samsung Galaxy J3 Eclipse
Apple® iPad® mini
Apple® iPad® with Wi-Fi + 4G
Samsung Gusto®
LG G Pad™ X8.3
Samsung Galaxy Tab® (10.1)
HTC One® (M8) for Windows®
iPad® mini 4
Pantech Breakout™
Nokia Lumia Icon
Samsung Galaxy Tab®
iPad® mini 3
Lancet™ for Android™
Samsung Illusion™
Samsung Galaxy Book
Samsung Haven™
Verizon Converged VOIP Device
DROID X by MOTOROLA
Ellipsis® Kids
Transpyre™ Prepaid
Verizon MiFi™2200 Intelligent Mobile Hotspot
Verizon Verizon SmartHub with Voice
BlackBerry® Bold 9650 smartphone
BlackBerry® Z30 smartphone
DROID DNA by HTC
LG Optimus Exceed™ 2
Lancet™
Samsung Galaxy Camera®
DROID RAZR MAXX by MOTOROLA
Motorola MOTO™ W755
Pantech Jest™ 2
DROID INCREDIBLE 2 by HTC
LG VX8300
Samsung Galaxy Tab® 4 (8.0)
Enact™ by LG
Pantech Hotshot™
Samsung Galaxy Stellar™
Lucid™3 by LG
Nokia 2366i
Casio G'zOne Boulder®
Samsung Galaxy S® III mini
DROID RAZR HD by MOTOROLA
Samsung Intensity™
LG enV®2
BlackBerry® Pearl™ Flip 8230 smartphone
Motorola XOOM™ 4G LTE
LG Cosmos™
LG VX5500
Delphi Connect with 4G LTE Mobile Hotspot
DROID BIONIC by MOTOROLA
Samsung Smooth™
LG enV® TOUCH
Verizon GizmoTab™
Motorola Barrage™
BlackBerry® Tour™ 9630 smartphone
LG Migosm
DROID 4 by MOTOROLA
DROID X2 by MOTOROLA
Samsung Knack™
Verizon Wireless USB720 Modem
HTC One® max
Hydro ELITE by KYOCERA
Apple® iPad® with Retina display
Verizon Wireless UMW190 Global USB Modem
Apple® iPad® (9.7-inch)
Samsung Alias™ 2
Verizon Wireless UM175 USB Modem
Dell™ Vostro™ V13 Laptop
Samsung Galaxy™ Stratosphere™ II
Spectrum™ 2 by LG
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
Sony Xperia® Z2
LG Extravert™
Intuition™ by LG
Lucid™ by LG
LG Cosmos™ Touch
BlackBerry® Curve™ 8330 smartphone
Galaxy Nexus by Samsung
Nokia Lumia 2520
DROID 3 by MOTOROLA
BlackBerry® Storm2™ 9550 smartphone
Pantech Perception™
Samsung Galaxy™ Stratosphere™
HTC One® remix
Samsung Galaxy Note® 10.1
THUNDERBOLT™ by HTC
Windows Phone 8X by HTC
Casio G'zOne Rock™
Samsung Galaxy Tab® S
Samsung SCH-u340
Samsung Galaxy Note® Pro
LG VX8360
DROID CHARGE by SAMSUNG
HP Elite x2 1012
Verizon Wireless AirCard® 595U USB Modem
BlackBerry® Bold™ 9930 smartphone without camera
Samsung Fascinate™
LG VX5400
Delphi Connect
Samsung Gear S2 classic
Motorola W385
LG Optimus Zone™
Samsung Galaxy Note® 10.1 2014 Edition
Pantech Marauder™
HTC Rhyme™
Sony Xperia® PLAY
Spartan GoCam™
Samsung ATIV SE™
Google Nexus 7
Lucid™2 by LG
HTC Desire® 612
Casio G'zOne Brigade®
Samsung Alias™
DROID 2 by MOTOROLA
Apple® iPad®
Moto X™ - Designed by You (2nd Generation)
Samsung Juke
LG Chocolate®
Samsung Galaxy Tab® (7.7)
Verizon Wireless G'zOne Type-S
LG VX8350
Verizon Wireless USB727 Modem
DROID INCREDIBLE by HTC
Samsung Gem™
Verizon Wireless PC5750 PC Card
Verizon Wireless Salute™
LG Ally™
BlackBerry® Curve™ 9330 smartphone
Samsung Galaxy View
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Pantech Caper™ Prepaid
Samsung Galaxy Legend™
Moto X™ - Designed by You
Samsung ATIV Odyssey™
Verizon Wireless UM150 USB Modem
Samsung SCH-u430
LG Voyager™
BlackBerry® Curve™ 8530 smartphone
LG Dare™
Spectrum™ by LG
Motorola Adventure™ V750
Samsung Reality™
Casio EXILIM
Pantech PN-210
Motorola XOOM™
Sierra Wireless AirCard® 580
BlackBerry® 8830 World Edition smartphone
LG VX5300
HP Spectre x2
Verizon Wireless Razzle™
Pantech Crux™
Sharp KIN™ ONE
Sierra Wireless AirCard® 555D
Samsung SCH-u410
Samsung N150 Netbook
DROID 2 GLOBAL by MOTOROLA
LG VX5200
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung FlipShot®
LG VX6100
Motorola MOTOKRZR K1m
Motorola MOTO™ VU204
DROID XYBOARD 10.1 by MOTOROLA
Casio G'zOne Ravine® 2 Non-Camera
HTC Trophy™
HTC Rezound™
BlackBerry® Torch™ 9850 smartphone
Motorola V325
Motorola W315
Verizon Wireless Escapade®
Samsung SCH-a870
Samsung Omnia® II
Verizon Wireless G'zOne Type-S Push to Talk without Camera
HP® Mini 1151NR Netbook
DROID PRO by MOTOROLA
Samsung SCH-a930
BlackBerry® Curve™ 9310 smartphone
BlackBerry Classic Non-Camera
Luge™ by Motorola Prepaid
LG Enlighten®
Verizon Wireless V740 ExpressCard
Pantech PN-215
Verizon Wireless CDM8950
Motorola RAZR V3m in Gray
LG VX3200
Samsung SCH-a950
Samsung i700 Pocket PC
LG VX8100
Samsung SCH-u540
Samsung SCH-a670
Verizon Wireless CDM8975
LG VX4650
Verizon Wireless Coupe™
DROID XYBOARD 8.2 by MOTOROLA
Motorola MOTO™ Z6c World Edition
Nokia 6205
LG Chocolate® 3
BlackBerry® Curve™ 9370 smartphone
LG Chocolate® Touch
DROID ERIS by HTC
Verizon Wireless USB1000 Global USB Modem
DROID R2D2 by MOTOROLA
Nokia 2705 Shade™ Non-Camera
LG enV®
Sharp KIN™ TWO
Samsung SCH-a650
Revolution™ by LG
LG V
LG Optimus Exceed™
Motorola E815
LG Versa™
Gateway® LT2016u Netbook
Motorola V325i
LG VX4500
LG VX3300
HTC Apache XV6700
LG VX8700
LG Glance™
Pantech PN-820
Motorola V710
Compaq® Mini CQ10-688nr Netbook
Motorola V60s
Motorola CITRUS™
G'zOne Boulder™ Black and Silver
Nokia 7205 Intrigue™
Nokia 6015i Prepaid
Verizon Wireless Adamant™
Nokia 2605 Mirage
Motorola MOTO Q™ 9c
Samsung Rogue™
Samsung Trance™
Motorola MOTO™ Z6cx World Edition without Camera
LG VENUS™
Nokia 7705 Twist™
LG VX6000
Samsung Gleam®
Verizon Wireless Blitz® Prepaid
Samsung Omnia®
HP® Mini 311-1037NR Netbook
Nokia 3589i
HP® Pavilion dm1-3010nr Notebook
Motorola DEVOUR™ with MOTOBLUR™
Motorola RAZR V3c
Verizon XU870 Global ExpressCard®
Samsung SCH-a850
Samsung Zeal™
Kyocera KPC650
Motorola Q™
Samsung Renown™
LG Fathom®
LG Clout™
Motorola Krave™ ZN4
Samsung Saga™
Samsung SCH-a310
Nokia 6215i
Verizon Wireless CDM 7075
Samsung Sway™
HP® Pavilion dm1-2010nr Entertainment Notebook
HTC Merge®
Samsung SCH-u550
HTC Touch Pro™
Nokia 2705 Shade™
Verizon Wireless PN-300
Motorola T720
Kyocera KX414
Nokia 6236i
Samsung SCH-u620
Motorola Rival™
Jest™
Nokia 2128i
Sharp KIN™ TWOm
HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung SCH-i760
Samsung Glyde™
Motorola V65p
Motorola V276
Verizon AD3700 Global USB Modem
Verizon Wireless XV6600 without Camera
Verizon Wireless V640
Samsung SCH-a990
Sharp KIN™ ONEm
Motorola V120e
Samsung SCH-i730
Samsung SCH-a890
Samsung SCH-i830
Motorola MOTORAZR maxx Ve
Samsung Gear S3 frontier
Motorola Entice™
Samsung SCH-a630
Kyocera K323
Nokia 6315i
Motorola Rapture™ VU30
LG Exalt® LTE
Kyocera KX1v
Motorola MOTO Q™ music 9m
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
HP® Mini 210-1076NR Netbook
Motorola V325xi
Samsung Gear S3 classic
BlackBerry® 7750
Kyocera SE47
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Kyocera KX2
Motorola V265
Motorola T300p
Kyocera K404
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
HP® Mini 110-3098NR Netbook
moto e4 Prepaid
Samsung i600 Smartphone
Apple® iPad Pro® (10.5-inch)
Motorola V60p
Verizon KPC680 ExpressCard®
Motorola C343
Motorola T730
Samsung SCH-a530
Nokia 2285
Apple® iPad Pro® (12.9-inch)
Motorola A840
Kyocera KX444
Motorola MOTOSLVR L7C
Samsung Continuum™
BlackBerry® 7250
LG VX4700
LG VX9400
Galaxy J3 Mission Prepaid
Verizon Wireless U630 PC Card
Samsung SCH-a970

Activation, Setup & User Guides

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Getting to Know Your Samsung Galaxy S8 / S8+
[PDF]
Get to know your new Samsung Galaxy S8 / S8+ with this quick reference guide.
Samsung Galaxy S8 / S8+ User Guide (PDF)
[PDF]
This Samsung Galaxy S8 / S8+ User Guide can help you get the most out of your device, like Home Screen features, shortcuts, widgets, status bar icons, the notification panel, navigation tips, device setup, and advanced use.
Top 10 Things to Do with Your New Samsung Galaxy S8 / S8+
[General Information]
Learn how to get the most out of your new Samsung Galaxy S8 / S8+ smartphone.

Alerts & Reminders

Back Up & Transfer Content

Using a USB Connector for Smart Switch on Your Samsung Galaxy S8 / S8+
[Video]
Video: Transfer content from your phone easily by using Smart Switch on your Samsung Galaxy S8 / S8+.
Length: 0:53

Basics

Determining Internet Connection Speeds
[Device-Specific Instructions]
Samsung Galaxy S8 / S8+ Using the DeX Station
[Video]
Video: Use your Galaxy S8 / S8+ like a personal computer by connecting it to the DeX Station.
Length: 0:50
Water Cleaning and Care on Your Samsung Galaxy S8 / S8+
[Video]
Video: Dropped your phone in water? Here are some tips on how to properly clean your phone.
Length: 0:46

Battery & Power

Battery Overview - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Using Your Old Samsung Chargers with Your New Samsung Galaxy S8 / S8+
[Video]
Video: Have no fear! You can use your old charger on your new Samsung Galaxy S8 / S8+ by using the micro USB connector.
Length: 0:30

Calling & Dialing

Add a Speed Dial - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Call History - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Call a Number - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Can I auto dial a phone number?
[Community]
On the S8, is there a way to auto dial a number when selecting it from a webpage or another source on the device.  If I select a phone number from a webpage it adds the number to the dial app but to make the call I still have to press the dial button.  Is there a way to auto dial when selecting...
DTMF - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
How do I get the screen to stay on while using speaker phone?
[Community]
I telework and am on conference calls often - I use the mute icon quite a bit and want the screen to stay on while on speaker phone - I had this feature on my S5 but can't figure out how to enable on my S8+
Redial - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Camera, Photos & Videos

Camera Settings Support
[Device-Specific Instructions]
HDMI Format - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Media Share - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Samsung Galaxy S8 / S8+ Smart Select: Gif Animation
[Video]
Video: Send your friends funny, personal Gifs and learn to create them on your Galaxy S8 / S8+.
Length: 1:12
Turn HDMI On / Off - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Computer/PC Connectivity

USB Debugging Mode - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Check for Duplicate Contacts Stored in Multiple Accounts - Android™ Smartphone
[Device-Specific Instructions]
If you are using multiple backup options on your device and have duplicate contacts, view this info. For any other issues you are having with your device, visit our Troubleshooting Assistant.
Choose Contacts to Display on Device
[Device-Specific Instructions]
If your phone is displaying duplicate contacts, view this info. For other issues you are having with your device, visit our Troubleshooting Assistant.
Add a Contact - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Delete a Contact - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Edit a Contact - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Samsung Galaxy S8 / S8+ People edge
[Video]
Video: Set up and access your 10 favorite contacts easily by setting up People edge on your Galaxy S8 / S8+.
Length: 0:55

Data

Data Roaming - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Manage Data Usage - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Turn Data On / Off - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Date & Time

How do I change the clock?
[Community]
How do I change the look of the clock that appears on the front of the phone?  Hate the default look.

Device ID & Info

View MAC Address - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
View Phone Info - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
View Phone Number - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Device Settings

Airplane Mode - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
How do I set up bixby?
[Community]
How do I set up Bixby
How do I turn on the System UI Tuner on Android 7.0?
[Community]
Hello VZW, I am trying to turn on System UI Tuner on my Samsung Galaxy S8+ running Adroid 7.0; but I am not able to turn on the option.  Please confirm if VZW has removed this feature on their Samsungs S8+ running Android S8+
Reset All Settings - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Email/Gmail

Gmail™ Sync - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Troubleshooting Personal and Corporate Email
[Video]
Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Google Backup & restore

GPS & Location Based Services

Home Screen

Mode Change - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Samsung Galaxy S8 / S8+ Customizing Your Edge Screen
[Video]
Video: Control and customize what appears on your edge panel so you can reach your favorite tools in a single swipe!
Length: 1:10
Samsung Galaxy S8 / S8+ Edge Screen Apps
[Video]
Video: Learn to use the edge Infinity screen and customize your edge panel with all of your favorite apps.
Length: 0:56

Internet & Web Browser

Web Browser - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Language

Language Selection - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Lock, Unlock, Password & Security

Password Options - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Samsung Galaxy S8 / S8+ Encrypting Your SD Card
[Video]
Video: Add some extra privacy and security to your phone by learning to encrypt your SD card on your Galaxy S8 / S8+.
Length: 0:55
Samsung Galaxy S8 / S8+ Facial Recognition Security
[Video]
Video: Never forget a password again by setting up Facial Recognition for maximum security!
Length: 1:04
Samsung Galaxy S8 / S8+ Securing Your Folders
[Video]
Video: Add extra privacy and security to your phone by learning how to secure your folders on your Galaxy S8 / S8+.
Length: 0:50
Set Up Screen Lock - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Setting Up Iris Security on Your Samsung Galaxy S8 / S8+
[Video]
Video: Keep your phone secure and protected by learning how to set up Iris Security.
Length: 1:19
Smart Lock - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Unlock the Device - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Memory/Storage

Check Memory - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Format SD Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Insert SD Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Remove SD Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Samsung Galaxy S8 / S8+ Encrypting Your SD Card
[Video]
Video: Add some extra privacy and security to your phone by learning to encrypt your SD card on your Galaxy S8 / S8+.
Length: 0:55

Music

Why can't I direct bill Google Music?
[Community]
The same thing happened a few months back when my Note 4 was replaced under warranty. Google Play music worked fine until it came time to bill. Then I get the "account ineligible" message. I called Google and they straightened it out. I deleted my phone number as a billing choice, then re added it on...

Near Field Communication (NFC)

Tap & Pay - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Turn NFC On / Off - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Operating System & Software

Software Update - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your Samsung device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Repair Assistant - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
If you need help/assistance upgrading the software on your device or the software update failed, this info helps. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Software Upgrade Assistant
[Updates]
Our Software Upgrade Assistant can update or repair your Samsung device. Get step-by-step instructions, using a USB cable and internet connected computer.
Initial Setup - Software Upgrade Assistant (Samsung)
[Device-Specific Instructions]
This shows how to install the Samsung Upgrade Assistant on your computer/PC or Mac. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Samsung Galaxy S8+ Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your device.

SIM Card

Insert SIM Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Inserting and Removing the SIM and SD Card on Your Samsung Galaxy S8 / S8+
[Video]
Video: Learn to remove the SIM and SD cards on your Samsung Galaxy S8 / S8+ with the ejector tool.
Length: 0:49
Modify SIM PIN - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Remove SIM Card - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Unblock SIM PIN - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Sounds, Volume & Audio

Save a Ringtone - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Set Ringtones - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Speakerphone - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Vibrate Mode - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Volume Controls - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Status Indicators/Lights

Text & Multimedia Messaging

Delete Messages - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
How do you set messages to show on a closed screen?
[Community]
How do you set messages to show on closed screen
View Text Messages - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]
Why doesn't my message notification tone work?
[Community]
How come message notification tone doesn't work for messages, always the default notification tone

Tips, Tricks & Shortcuts

Samsung Galaxy S8 / S8+ Blue Light Filter
[Video]
Video: Turn on the blue light filter to dim your Galaxy S8 / S8+ and make night time scrolling easier.
Length: 0:45
Samsung Galaxy S8 / S8+ Smart Select: Pin to Top
[Video]
Video: Use Pin to Top to keep whatever you choose to select at the top of every screen you browse.
Length: 0:46
Samsung Galaxy S8 / S8+ Taking A Screenshot
[Video]
Video: Learn to take a screen shot with the new Infinity screen on your Galaxy S8 / S8+.
Length: 0:34
Set Up Printing - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Visual & Hearing Accessibility

TTY Settings - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Wallpapers/Theme

Set Wallpaper - Samsung Galaxy S8 / S8+
[Device-Specific Instructions]

Wi-Fi & Network

Troubleshooting a Wi-Fi Connection
[Video]
Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55

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