Hum by Verizon - Check for Physical Damage

Caution If you need to replace your device under warranty and the device has unreasonable wear and tear or any of the following, you could be assessed a damaged device fee. Device damage examples include, but are not limited to:

  • Liquid or Corrosion Evidence (look for swelling or corrosion)
  • Damaged Ports
  • Display or Physical Button Issues
  • Missing Camera Lenses
  • Hardware Modifications
    Port damage