Factory Data Reset (Powered On) - Samsung Galaxy Note8

A factory data (hard) reset may help with a blank or frozen screen, apps crashing or freezing, keypad/touchscreen problems, can't hear, device making noises, can't make or receive calls, and device won't sync.

Caution Perform a factory data reset only if absolutely necessary as it removes all data including:

  • Google account
  • System and app data
  • App settings
  • Downloaded apps
  • Media (It is recommended to backup this data)
    Note Alternatively, music, pictures and videos can be backed up to a computer.

 

Note Notes:

 

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
    Note These instructions only apply to Standard mode and the default Home screen layout.
  2. Navigate: Settings Settings icon > General management > Reset.
  3. Tap Factory data reset.
  4. Review the info then tap RESET.
    Note If presented, enter the current PIN, password or pattern.
  5. Tap DELETE ALL.
    Note Allow several minutes for the factory data reset and reboot processes to complete.
    Note If applicable, set up your device.
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