Upgrade or Downgrade Subscription - Verizon Smart Family™ App - Android®

Verizon Smart Family Premium ($9.99/mo) Subscription:
Locate family members and set arrival/departure alerts.
View activity (e.g., text and calls).
Block inappropriate content (e.g., apps and websites).
Set time restrictions and data, messaging or voice limits (i.e., usage controls).
Verizon Smart Family ($4.99/mo) Subscription:
View activity (e.g., text and calls).
Block inappropriate content (e.g., apps and websites).
Set time restrictions and data, messaging or voice limits (i.e., usage controls).
 
 

Note To perform the steps below, you need to:

 

Upgrade to Premium Subscription
Downgrade from Premium Subscription

 

Upgrade to Premium Subscription

  1. From the Smart Family parent app, tap the Gear icon Gear icon (upper-right).
    Dashboard with Settings icon
  2. Tap Account details.
    Settings with Account details
  3. Tap Subscription.
    Account details with Subscription
  4. Select Verizon Smart Family Premium $9.99/mo.
    Subscription options with Verizon Smart Family Premium plan
  5. Tap Save (at the bottom).
    Subscription options with Save
  6. Review the info then tap OK.
    Confirmation prompt with OK
  7. To confirm, tap OK.
    Thank you prompt with OK

 

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Downgrade from Premium Subscription

  1. From the Smart Family parent app, tap the Gear icon Gear icon (upper-right).
    Dashboard with Settings icon
  2. Tap Account details.
    Settings with Account details
  3. Tap Subscription.
    Account details with Subscription
  4. Select Verizon Smart Family $4.99/mo.
    Subscription options with Verizon Smart Family plan
  5. Tap Save (at the bottom).
    Subscription options with Save
  6. Review the info then tap OK.
    Confirmation prompt with OK

 

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