Apple Watch® - Dual SIM with an eSIM - Add Multiple Cellular Plans

Caution Caution:

  • Only 1 Verizon mobile number can be activated on an Apple Watch at a time.
  • You can have 1 Verizon mobile number and 1 from another carrier activated; however, they can't be used simultaneously.
    Note For instructions on switching between mobile numbers, refer to Switch Between Plans.

 

Note Notes:

  • The steps below apply to the Apple Watch Series 3 and newer models.
  • Ensure your watch is set up with one of the following iPhones running iOS 12.1 or later:
    • iPhone 11 / 11 Pro / 11 Pro Max
    • iPhone XS / XS Max
    • iPhone XR
  • Before completing the steps below, ensure you have a cellular plan set up on both your physical SIM and eSIM.
    Note For info on adding a cellular plan to your eSIM, refer to Add Cellular Plan.

 

  1. From a Home screen, navigate: Watch Watch app icon > My Watch (lower-left).
  2. Tap Cellular.
  3. Tap Add a New Plan.
    Note If you see 'Set Up Cellular', refer to Set Up Cellular Service.
  4. From the 'Cellular Setup' screen, select the cellular plan you want to add (e.g., Primary, Secondary, (555) 555-5555, etc.).
  5. Enter your username to sign in to the My Verizon app then tap Sign Me In.
    Note If you haven't registered your mobile number for use on the My Verizon app, tap I Need to Register and follow the prompts.
    Note To activate service, you must sign in as an Account Owner or Account Manager. For more on account roles, review this info.
    My Verizon sign in
  6. Enter your password then tap Continue.
    Note Once you sign in, the system performs checks to see if you are on a compatible price plan.
    Note An error displays if your price plan is not eligible for NumberShare; for more info on compatible plans, visit the NumberShare FAQs.
    Enter Password
  7. Enter your 911 address then tap Use this address.
    Note If the address isn't found in the system, choose whether to use the suggested address or the address as entered.
    Note If you get an error, ensure the State is abbreviated (e.g., 'New York' must be entered as 'NY').
    Enter 911 address
  8. From the 'Device Added' screen, tap OK to complete activation and open the Watch app.
    Device Added screen

 

Note For additional info on using your Apple Watch with a Dual SIM capable iPhone, refer to this Apple support page.

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