Volkswagen Car-Net® - Add Connected Device

Note Notes:

  • Up to 5 devices can be connected to your Wi-Fi hotspot at the same time.
  • When 5 devices are actively connected, additional users attempting to connect may experience the following:
    • The device continually displays the enter password prompt.
    • The device displays an 'Incorrect Password' message despite entering it correctly.
    • The car's Wi-Fi network doesn't appear in the available networks list.
    • The device displays no message at all and never connects.


  1. Open the VW Car-Net Security and Service app.
    Note Ensure your phone's Bluetooth is turned on.
  2. Tap the Account icon Account icon (upper-left).
  3. Tap Manage Paired Devices.
  4. Tap PAIR CURRENT DEVICE (at the bottom).
  5. Enter your 10-digit phone number and device name (i.e., John's phone), then tap SUBMIT.