Configure the Email Client to Leave Messages on Server after Retrieval

This may correct issues if you're receiving emails to your computer/PC but not your device.

Note Notes:
  • When an email account is set up on an email client (i.e. Microsoft® Outlook), the email is downloaded off the server and into the email client.
  • Many email clients have an option that leaves a copy of the email on the server.
    • This option allows the email to be downloaded to the email client and leaves a copy on the mail server so that email can also be viewed on web mail interfaces and mobile devices.
    • This option needs to be configured manually.


Select one of the following to manually configure the email client: