Edit Share Name ID

Caution Share Name ID changes or updates can't be completed if you currently have another account change pending.

Note Notes:

  • Verizon Wireless can't guarantee that the Share Name ID displays on outgoing calls because:
    • other carriers may not support it.
    • if the phone number is already programmed into the call recipient's phone with a name, Share Name ID cannot override that name to display what was programmed on My Verizon.
  • If the Share Name ID isn't showing up correctly the person receiving the call may need to contact their service provider for additional support.
  • Share Name ID info displays when calling another carrier which is using the service.
  • Contact list of the device overrides the Share Name ID info when a call is received.
  • Share Name ID can only be managed by Account Owner or Account Manager lines.

 

Configure from a Computer
Configure from the My Verizon app

 

Configure from a Computer

  1. From a computer, visit Manage Products & Apps.
    Note If prompted, sign into My Verizon using your user ID or 10-digit mobile number and password then click Sign In.
  2. Click Manage Your Products.
    Click Manage Your Products
  3. Add the Share Name ID / Caller Name ID add-on if necessary.
  4. In the Share Name ID section, click Manage Share Name ID.
    Click Manage Share Name ID
  5. Select an option to appear when the call is placed then click Save changes:
    Note The request can take up to 24 hours to process.
    Custom
    Enter a name (up to 15 characters).
    Billing Party Name
    The name that is on the Verizon Wireless account for that mobile number is displayed.
    WIRELESS CALLER
    Displays the 10-digit mobile number.

    Save Changes

 

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Configure from the My Verizon app

  1. Choose a name to be displayed when a call is placed.
  2. From a Home screen tap the My Verizon app or navigate: Apps > My Verizon.
  3. Tap the Menu icon Menu icon (upper-left) then tap Devices (may require scrolling down).
  4. Tap Manage (below the mobile number).
  5. From the Manage tab, tap Edit Share Name ID.
  6. If prompted, enter the My Verizon password then tap Sign in.
  7. Edit the Share Name ID.
  8. To continue, review the Terms and Conditions then tap the Terms and Conditions checkbox.
  9. Tap Update.

 

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