Safety Mode FAQs

General Information

  1. What is Safety Mode?

    Safety Mode is an optional feature of the new Verizon Plan* that lets you keep using data at reduced speeds after your data allowance is used up for the month. You can stay online without worrying about overage fees.

    *Doesn't apply to unlimited options.

  2. Who is eligible for Safety Mode, and how much does it cost?

    Safety Mode is included for no additional charge on the new Verizon Plan.*

    No other plans are eligible for Safety Mode at this time. If you want to use Safety Mode to prevent overages, you can switch to the New Verizon Plan online.

    *Doesn't apply to unlimited options.

  3. How do I turn Safety Mode on and off?

    You can turn Safety Mode on and off in My Verizon, or on the Data Hub screen of the My Verizon app on your phone.

    Business accounts: If you have an eligible plan, you can turn Safety Mode on and off through My Business Account.

    Once you opt in, you'll automatically go into Safety Mode any month you run out of data. You won't incur overages unless you disable Safety Mode.

    If you turn Safety Mode off, you'll be charged for overages if you run out of data.

  4. What data speeds can I expect while in Safety Mode?

    While in Safety Mode, you'll have reduced speeds of 128 Kbps. Video and audio streaming may be impacted while in Safety Mode.

  5. I'm in Safety Mode, but I want faster data speeds. What can I do?

    If you want faster speeds, you can:

  6. Where can I learn more about Data Boosts?

    Our Data Boost FAQs page has information about Data Boosts and how to buy one.