Data Boost FAQs

General Information

  1. What's a Data Boost?

    A Data Boost is extra 4G LTE high-speed data you can buy for your account to help you avoid slower connection speeds.

    When you buy a Data Boost, what the extra high-speed data is used for depends on your plan:

    To check your plan name, log into My Verizon online or the My Verizon app.

    *Data boosts aren't available on Go Unlimited.

  2. Why would I want to buy a Data Boost?

    If you've reached your plan's allowance of 4G LTE high-speed data and are experiencing slower connection or download speeds as a result, a Data Boost can help:

    Above Unlimited, Beyond Unlimited, the new Verizon Plan Unlimited and Connected Device Unlimited Plan - When you reach your plan's monthly allotment of Unlimited Mobile Hotspot data use per line, there are no overage fees, but your line will be connected at reduced speeds (up to 600 Kbps) until the end of the bill cycle. A Data Boost gets your Mobile Hotspot back up to 4G LTE speed.

    The new Verizon Plan (shared data plans, e.g., S, M, L) - If you reached your monthly data limits and enabled Safety Mode, you won't be charged for data overages. But until the end of the bill cycle, you'll be connected at reduced speeds (128 kbps) for basics like viewing a web page or checking email. Buying a Data Boost returns your account's general and Mobile Hotspot use to 4G LTE speed for a 1 GB duration per Data Boost.

  3. Who can buy a Data Boost?

    You must be on one of these plans to buy a Data Boost:

    • Beyond Unlimited, Above Unlimited*, the new Verizon Plan Unlimited, Connected Device Unlimited Plan.
    • The new Verizon Plan (shared data plans, e.g., S, M, L)

    *Data boosts aren't available on Go Unlimited.

  4. How much does a Data Boost cost, and how much data do I get?

    The cost and size of the Data Boosts you can buy depend on your plan:

    Above Unlimited, Beyond Unlimited, the new Verizon Plan Unlimited and Connected Device Unlimited Plan:

    • $35 for each 5 GB Data Boost for Mobile Hotspot use.
    • You can buy up to 20 Data Boosts per line, per bill cycle.

    The new Verizon Plan (shared data plans, e.g., S, M, L):

    • $15 for each 1 GB Data Boost.
    • You can buy up to 25 Data Boosts per bill cycle.
  5. If I go over my unlimited data allowance, will a Data Boost speed up my regular data use?

    No, on Beyond Unlimited, Above Unlimited, the new Verizon Plan Unlimited and Connected Device Unlimited Plan, the Data Boost only returns your Mobile Hotspot use to 4G LTE speed.

    On these plans, your device speeds may be temporarily prioritized behind other Verizon Wireless customers in times of congestion if during the current bill cycle you've used more than:

     

    • 22 GB of data on your line on Beyond Unlimited
    • 75 GB of data on your line on Above Unlimited
    • 15 GB of data on the new Verizon Plan Unlimited
    • 15 GB of data on the Connected Device Unlimited Plan

    This prioritization may result in slower download speeds compared to other Verizon Wireless customers' experience on the same cell site at that moment. Buying a Data Boost for your line won't affect how your data is prioritized.

  6. How do I buy a Data Boost?

    To buy a Data Boost either:

    • Go to My Verizon online - Go to My Usage, choose a line and click Get More Data.
    • Open the My Verizon app on your phone - Go to the Data Hub and tap Add a Data Boost.

    If you don't see this option, you may not be eligible to buy a Data Boost.

  7. Does my Data Boost expire at the end of the month?

    The Data Boost's expiration date depends on the plan you have:

    Beyond Unlimited, Above Unlimited, Connected Device Unlimited Plan - Your Data Boost expires at the end of your current bill cycle.

    To see your bill cycle dates open My Verizon or the My Verizon app and choose Bill from the top menu.

    The new Verizon Plan (shared data plans, e.g., S, M, L) - Any unused portion of your Data Boost is added to your pool of Carryover Data and expires at the end of the next bill cycle (e.g., a Data Boost bought during your June bill cycle expires at the end of your July bill cycle).

  8. Is there a limit to how many Data Boosts I can buy?

    Yes, Data Boost purchase limits depend on your plan:

    Beyond Unlimited, Above Unlimited and Connected Device Unlimited Plan - You can buy up to 20 Data Boosts per line per bill cycle:

    • Applies to Mobile Hotspot use only.
    • Expires at the end of the bill cycle.
    • Not available on Go Unlimited.

    The new Verizon Plan (shared data plans, e.g., S, M, L) - You can buy up to 25 Data Boosts per account per bill cycle:

    • The extra data is for all your device use, including Mobile Hotspot.
    • Unused data carries over for 1 bill cycle.

    If you find you're buying Data Boosts each month, it may be a better value to change your plan to a larger data size in My Verizon:

  9. I'm on a shared data plan. Is my Data Boost shared across all the devices on my account?

    Whether the Data Boost is shared across all devices on your account depends on your plan:

    Above Unlimited, Beyond Unlimited* and Connected Device Unlimited Plan - Your Data Boost isn't shared across all lines on your account and only provides Mobile Hotspot data for the 1 line you bought it for. If you need Mobile Hotspot data for more than 1 line, you need to buy a separate Data Boost for each line.

    The new Verizon Plan (shared data plans, e.g., S, M, L) - Your Data Boost is shared across all lines on your account.

    *Data boosts aren't available on Go Unlimited.

isTealiumFlag=true