Select Your Device
Apple® iPhone® 6
Apple® iPhone® 6 Plus
Apple® iPhone® 6s Plus
Samsung Galaxy S7
Samsung Galaxy S® 5
Apple® iPhone® 7 Plus
Moto Z Play Droid Edition
Apple® iPhone® 5s
Samsung Galaxy S® 6
Verizon Ellipsis™ Jetpack®
Samsung Galaxy S7 edge
Samsung Galaxy S® 4
Samsung Galaxy Note5
DROID TURBO 2
Apple® iPhone® 5c
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 5510L
Samsung Galaxy Note® 4
Apple® iPhone® 5
Verizon Ellipsis™ 7
Google Pixel
Samsung Galaxy J3 V
Droid Turbo in Ballistic Nylon
DROID MAXX by MOTOROLA
LG G5
Samsung 3G Network Extender
Droid Turbo by Motorola
Apple® iPad® 2
Verizon Jetpack® MiFi® 6620L
Verizon Ellipsis® 8
Apple® iPhone® 4s
LG G4™
Samsung Galaxy J3 (2016)
Moto Z Force Droid Edition
LG G3
Samsung Galaxy J1™ Prepaid
Apple® iPhone® 4
Samsung Galaxy Core Prime™
Samsung Gusto® 3
LG Revere® 3
LG Cosmos™ 3
Google Pixel XL
GizmoGadget™ by LG
Samsung Galaxy S6 edge +
Samsung Galaxy S® 6 edge
Jetpack® 4G LTE Mobile Hotspot MiFi® 4510L
Samsung Galaxy S® III
GizmoPal™
LG V10™
LG Optimus Zone™ 3 Prepaid
Verizon MiFi® 4G LTE Global USB Modem U620L
DROID MAXX 2
LG G Vista
Samsung Galaxy Note® 3
Samsung 4G LTE Network Extender
Hum by Verizon
Verizon Wireless Home Phone
GizmoPal® 2 by LG
HTC Desire® 526
Ellipsis™ Jetpack® MHS800L
Pantech 4G LTE Global USB Modem UML290
Verizon LTE Internet and Home Phone
Stylo™ 2 V
DROID RAZR M by MOTOROLA
DROID MINI by MOTOROLA
Casio G'zOne Commando®
V20™
Brigadier™ by Kyocera
Samsung Galaxy Note7
Verizon Jetpack® 4G LTE Mobile Hotspot 890L
Verizon Ellipsis® 10
LG K8 V
Samsung Convoy® 4
DuraXV
Samsung Convoy™ 3
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620L
LG G2
LG Extravert™ 2
Verizon 4G LTE Broadband Router
Microsoft Lumia 735
Moto G™ by Motorola
HTC Desire® 530
Casio G'zOne Commando® 4G LTE
DuraForce PRO with Sapphire Shield
Verizon Jetpack® 4G LTE Mobile Hotspot - AC791L
Ellipsis™ Jetpack® MHS815L
Casio G'zOne Ravine® 2
LG G Pad 8.3 LTE
Moto Z Droid Edition
HTC One® (M8)
LG Octane™
Verizon 4G LTE USB Modem 551L
DROID ULTRA by MOTOROLA
Moto G Play
Samsung Gusto® 2
Gear S2
iPad® Pro
Samsung Galaxy Note® II
Samsung Brightside™
Samsung Galaxy Tab® 2 (10.1)
HTC One M9
Verizon 4G LTE USB Modem UML295
Galaxy Tab E
Verizon Jetpack® 4G LTE Mobile Hotspot MHS291L
LG K4™ LTE
Samsung Convoy™ 2
DROID TURBO 2 - Designed by You
Galaxy Note® Edge
Samsung Intensity™ II
Sony Xperia® Z3v
iPad® Air 2
Verizon Wireless AirCard® 595
LTE Internet (Installed)
Verizon MiFi™ 2200 Intelligent Mobile Hotspot - OTA
Nokia Lumia 928
LG Exalt™
Galaxy Tab E (8.0)
DROID INCREDIBLE 4G LTE by HTC
Nexus 6
BlackBerry® Bold™ 9930 smartphone
PRIV™ by Blackberry®
Gear S®
Moto X™ by Motorola
HTC Desire® 626
DROID RAZR by MOTOROLA
DROID by MOTOROLA
Samsung Galaxy Tab S2
Moto X™ (2nd Gen.)
Nokia Lumia 822
Samsung Galaxy Tab® 2 (7.0)
Apple® iPad® mini with Retina display
Samsung Jetpack® 4G LTE Mobile Hotspot SCH-LC11
HTC 10™
LG Revere®
LG Cosmos™ 2
LG Optimus Zone™ 2 Prepaid
Microsoft Surface 3
LG Terra™
Samsung Galaxy S® 4 mini
Moto E™ Prepaid
Kyocera DuraXV+
ZenPad™ Z10
LG Exalt™II
Verizon Jetpack® 4G LTE Mobile Hotspot MiFi® 4620LE
HTC One®
Transpyre™ Prepaid
LG Accolade™
LG Optimus Exceed™ 2
iPad Pro™ (9.7-inch)
Samsung Convoy™
Samsung Intensity™ III
G Pad™ 10.1 LTE
Ellipsis® Kids
LG Revere® 2
DROID RAZR MAXX HD by MOTOROLA
Pantech Breakout™
Samsung Galaxy S® III mini
LG enV®3
ZenPad™ Z8
Blackberry Classic
Samsung Gusto®
Apple® iPad® Air™
HTC One® (M8) for Windows®
Samsung Galaxy Tab®
Nokia Lumia Icon
Samsung Galaxy Tab® (10.1)
DROID RAZR MAXX by MOTOROLA
Verizon Ellipsis™ 8 HD
Verizon Wireless USB760 Modem
Motorola RAZR V3m
Apple® iPad® mini
iPad® mini 4
LG G Pad™ X8.3
DROID DNA by HTC
Lancet™ for Android™
LG Vortex™
Enact™ by LG
Samsung Galaxy Tab® 4 (10.1)
Casio G'zOne Ravine®
BlackBerry® Z10 smartphone
BlackBerry® Q10 smartphone
G Pad™ 7.0 LTE
LG 4G LTE USB Modem VL600
Lancet™
Apple® iPad® with Wi-Fi + 4G
DROID RAZR HD by MOTOROLA
LG VX8300
LG Cosmos™
Samsung Haven™
DROID INCREDIBLE 2 by HTC
Motorola MOTO™ W755
Lucid™3 by LG
Samsung Galaxy Camera®
Motorola XOOM™ 4G LTE
Casio G'zOne Boulder®
Motorola Barrage™
Spectrum™ 2 by LG
DROID BIONIC by MOTOROLA
Watch Urbane™ 2nd Edition LTE
Dell™ Vostro™ V13 Laptop
DROID 4 by MOTOROLA
LG enV®2
BlackBerry® Z30 smartphone
Pantech Hotshot™
Samsung Intensity™
DROID X by MOTOROLA
Samsung Galaxy Stellar™
BlackBerry® Bold 9650 smartphone
Lucid™ by LG
LG enV® TOUCH
LG Cosmos™ Touch
Delphi Connect with 4G LTE Mobile Hotspot
HTC One® max
LG VX5500
Apple® iPad® with Retina display
Hydro ELITE by KYOCERA
Samsung Galaxy™ Stratosphere™ II
Nokia 2366i
Samsung Alias™ 2
Samsung Galaxy Tab® 4 (8.0)
DROID X2 by MOTOROLA
LG Extravert™
Lucid™2 by LG
Samsung Smooth™
Galaxy Nexus by Samsung
Samsung Knack™
HTC One® remix
Verizon Converged VOIP Device
Samsung Gear S2 classic
Samsung Fascinate™
Windows Phone 8X by HTC
LG Migosm
Nokia Lumia 2520
THUNDERBOLT™ by HTC
Pantech Jest™ 2
Samsung Galaxy Tab® S
Samsung Galaxy Note® Pro
Pantech Perception™
Verizon GizmoTab™
Verizon MiFi™2200 Intelligent Mobile Hotspot
Samsung Illusion™
BlackBerry® Tour™ 9630 smartphone
Verizon Wireless UMW190 Global USB Modem
BlackBerry® Pearl™ Flip 8230 smartphone
LG VX5400
Intuition™ by LG
LG Optimus Zone™
Samsung SCH-u340
iPad® mini 3
Samsung ATIV SE™
Verizon Fivespot™ Global Ready™ 3G Mobile Hotspot
HTC Desire® 612
HP Elite x2 1012
DROID 3 by MOTOROLA
Verizon Wireless UM175 USB Modem
DROID CHARGE by SAMSUNG
Samsung Galaxy™ Stratosphere™
LG Dare™
Samsung Galaxy Legend™
HTC Rhyme™
Motorola W385
Verizon Wireless USB720 Modem
Google Nexus 7
Moto X™ - Designed by You (2nd Generation)
Sony Xperia® Z2
Samsung Galaxy Note® 10.1 2014 Edition
Samsung ATIV Odyssey™
BlackBerry® Storm2™ 9550 smartphone
Casio G'zOne Rock™
Samsung Galaxy Note® 10.1
BlackBerry® Curve™ 8330 smartphone
Verizon Wireless AirCard® 595U USB Modem
Samsung Galaxy Tab® (7.7)
Pantech Marauder™
LG VX8360
BlackBerry® Bold™ 9930 smartphone without camera
HP Spectre x2
Samsung Galaxy View
Verizon Wireless G'zOne Type-S
Samsung Juke
Samsung Reality™
Casio G'zOne Brigade®
DROID 2 by MOTOROLA
LG Voyager™
Samsung Alias™
DROID INCREDIBLE by HTC
BlackBerry® Curve™ 9330 smartphone
Spartan GoCam™
Verizon Wireless Escapade®
Moto X™ - Designed by You
Apple® iPad®
Pantech Caper™ Prepaid
Delphi Connect
Samsung SCH-u410
DROID 2 GLOBAL by MOTOROLA
LG Ally™
LG VX8350
Luge™ by Motorola Prepaid
Spectrum™ by LG
Verizon Wireless UM150 USB Modem
HTC Rezound™
Verizon Wireless USB727 Modem
Motorola Adventure™ V750
G'zOne Boulder™ Black and Silver
Revolution™ by LG
LG Chocolate® Touch
Apple® iPad® with Wi-Fi and MiFi® 2200 Hotspot
Samsung SCH-a870
Pantech Crux™
LG Chocolate®
Verizon Wireless Coupe™
LG VX5300
Verizon Wireless Salute™
DROID PRO by MOTOROLA
Samsung SCH-a930
LG VX5200
Verizon Wireless PC5750 PC Card
Sierra Wireless AirCard® 555D
Casio EXILIM
LG Optimus Exceed™
Motorola MOTO™ VU204
Sony Xperia® PLAY
Samsung SCH-u430
DROID XYBOARD 10.1 by MOTOROLA
HP® Mini 1151NR Netbook
Verizon Wireless CDM8975
Motorola E815
Motorola MOTOKRZR K1m
BlackBerry® Curve™ 8530 smartphone
Motorola V325
LG VX3200
Samsung Omnia® II
BlackBerry® Torch™ 9850 smartphone
LG enV®
Motorola XOOM™
Sharp KIN™ ONE
Verizon Wireless Razzle™
Pantech PN-210
Casio G'zOne Ravine® 2 Non-Camera
DROID XYBOARD 8.2 by MOTOROLA
Sierra Wireless AirCard® 580
Samsung N150 Netbook
Classic Prepaid
Motorola W315
Samsung Continuum™
Samsung Gem™
Samsung SCH-u540
LG VX8100
LG Enlighten®
BlackBerry® Curve™ 9370 smartphone
Motorola Entice™
LG Chocolate® 3
LG Versa™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Samsung Zeal™
Samsung SCH-a650
Samsung FlipShot®
Samsung Trance™
HTC Trophy™
LG VX6100
Nokia 2705 Shade™ Non-Camera
Motorola CITRUS™
Motorola V60s
Samsung Glyde™
LG VX8700
Samsung SCH-a950
LG Clout™
BlackBerry® 8830 World Edition smartphone
Blackberry Classic Non-Camera
Motorola MOTO Q™ 9c
Samsung Rogue™
DROID R2D2 by MOTOROLA
Pantech PN-215
Verizon Wireless CDM 7075
Samsung SCH-a850
Kyocera KX414
DROID ERIS by HTC
Gateway® LT2016u Netbook
LG VX3300
Nokia 6205
Motorola Rival™
BlackBerry® Curve™ 9310 smartphone
Samsung Sway™
Motorola V325i
Nokia 7705 Twist™
HP® Pavilion dm1-2010nr Entertainment Notebook
LG VX9400
Verizon Wireless CDM8950
HP® Mini 311-1037NR Netbook
Motorola MOTO™ Z6c World Edition
Verizon Wireless Adamant™
Sharp KIN™ TWO
Motorola Krave™ ZN4
Motorola RAZR V3m in Gray
LG VX4500
Samsung i700 Pocket PC
LG VENUS™
Nokia 7205 Intrigue™
Kyocera SE47
HTC Ozone™ with TALKS™ for Verizon Wireless
Motorola DEVOUR™ with MOTOBLUR™
Samsung Omnia®
Verizon Wireless PN-300
Verizon Wireless USB1000 Global USB Modem
LG Fathom®
Kyocera KPC650
Pantech PN-820
Nokia 2605 Mirage
Compaq® Mini CQ10-688nr Netbook
Samsung SCH-a310
HTC Touch Pro™
Bold 9930 Prepaid Monthly
Nokia 2128i
HTC Merge®
Samsung Gleam®
Kyocera KX444
Verizon AD3700 Global USB Modem
Samsung SCH-u620
LG Glance™
Kyocera KX2
Verizon Wireless G'zOne Type-S Push to Talk without Camera
LG VX6000
Sharp KIN™ TWOm
LG VX4650
Nokia 6236i
LG VX4700
Samsung SCH-a670
Jest™
HP® Pavilion dm1-3010nr Notebook
Sharp KIN™ ONEm
Verizon Wireless Blitz® Prepaid
Samsung SCH-u550
Verizon Wireless V740 ExpressCard
Kyocera K323
Nokia 6315i
Motorola V265
Kyocera K404
Samsung SCH-a795
Nokia 3589i
Nokia 6215i
Nokia 6015i Prepaid
Samsung SCH-i730
Samsung Renown™
Samsung SCH-i760
Motorola RAZR V3c
Verizon Wireless U630 PC Card
HTC Apache XV6700
Nokia 2705 Shade™
Motorola MOTO™ Z6cx World Edition without Camera
Motorola Rapture™ VU30
Kyocera KX1v
HP® Mini 210-1076NR Netbook
Motorola V325xi
Motorola V710
LG VX2000
Verizon KPC680 ExpressCard®
Verizon Wireless V640
Samsung SCH-a530
Samsung SCH-i830
Verizon XU870 Global ExpressCard®
Motorola MOTORAZR maxx Ve
Classic Non Camera Prepaid
Motorola V276
Samsung SCH-a630
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
Motorola T720
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola Q™
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
BlackBerry® 7750
Samsung Saga™
Motorola C333
Samsung SCH-a610
Verizon Wireless V620
Verizon Wireless XV6600 without Camera
Jetpack® MiFi® 7730L
Motorola T300p
Nokia 6305i
Samsung SCH-a790
HP® Mini 110-3098NR Netbook
Samsung i600 Smartphone
Motorola V60p
Motorola C343
Samsung SCH-a990
Motorola T730
Nokia 2285
Motorola V120e
LG V
Motorola MOTOSLVR L7C
BlackBerry® 7250
Samsung SCH-a890
Samsung SCH-a970
Motorola V65p

Accessories

Accessories FAQs
[FAQs]
Information about accessories from Verizon Wireless.

Activation & Initial Setup

Total Equipment Coverage, Wireless Phone Protection and Extended Warranty Overview
[General Information]
Find information about the following equipment protection options: Total Equipment Coverage, Wireless Phone Protection and Extended Warranty.
How to Replace a Lost, Stolen or Broken Device
[General Information]
Learn how to file an insurance claim. See options for replacing your phone or tablet if it's lost, stolen, broken, defective or otherwise in need of replacement.
Activate, Switch or Bring Your Own Device FAQs
[FAQs]
Learn how to set up a new or old device on an existing line of your account online through My Verizon.
Verizon Cloud FAQs
[FAQs]
Learn about our digital cloud storage service that you can use to back up and sync your contacts, photos, videos and more.
Equipment Protection FAQs
[FAQs]
Learn about insurance options and how to file a claim. Equipment protection provides replacement, repair & technical assistance service for your mobile device.
Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
What is Verizon Cloud?
[Video]
Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12
Activating Your 4G LTE Android Tablet
[How to Use Guide]
Learn how to activate your 4G LTE Android tablet with Verizon Wireless.
Turn On Android™ Device Protection
[Device-Specific Instructions]
Insert the SIM Card - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Mobile Broadband Self Activation - 4G LTE
[Device-Specific Instructions]
Remove the SIM Card - Verizon Ellipsis 8
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Turn Off Android™ Device Protection
[Device-Specific Instructions]
Activation and Shipping Guide: Android™ Tablet
[How to Use Guide]
Instructions on activating a replacement Android™ Tablet and shipping your defective device back to us.

Back Up & Transfer Content

Transfer Contacts & Other Content Between Phones
[General Information]
Download our new Content Transfer App. Learn how to easily transfer contacts, pictures, videos and more when switching phones.
How to transfer your content from your old phone to your new phone
[Video]
With the Content Transfer app, it's easy to transfer your content from your old phone to your new phone. Find out how.
Length: 2:27
Media Share - Android™
[Device-Specific Instructions]

Basics

Remove Connected Device - My Verizon
[Device-Specific Instructions]
Determining Verizon Wireless Service Availability - Verizon Wireless Website
[Device-Specific Instructions]
Our Verizon coverage map may show why you're having trouble with device setup/activation, media transfers, apps, data connections, email, messaging, and placing/receiving calls. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues...
What Is 4G LTE?
[Video]
We take to the streets of NYC and ask some hard-hitting questions: What does 4G LTE stand for? 3G vs. 4G?do you know the difference? What does the G in 4G stand for? Still confused after watching the video? You might need a quick Wireless Workshop. About the Get Smartphone Smart Series Most of us are...
Length: 2:26
Verizon Ellipsis® 8 Simulator: Getting to Know Your Phone
[Interactive Simulation]
An interactive map of the buttons and Home screen of your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Turning the Phone On and Off
[Interactive Simulation]
Learn how to power on and shut down your Verizon Ellipsis 8.

Battery & Power

Battery Issues - Battery Usage
[Device-Specific Instructions]
Power & Charging Issues - Removable Battery Devices
[Device-Specific Instructions]
If your phone's removable battery isn't charging or holding a charge, this provides some helpful tips. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Soft Reset - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Soft reset can help if a device is resetting (turning off and on), isn't working (crashing, freezes, not ringing, not vibrating, not placing or receiving calls), device locks up, keypad doesn't respond. A soft reset is like rebooting your computer and is often used as the first step in any troubleshooting....
Battery Troubleshooting Basics
[Device-Specific Instructions]
Extend Battery Life - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Battery Manager - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Automatic Restore - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Turn Battery Optimization On / Off - Android 6.0 and higher (Ellipsis®)
[Device-Specific Instructions]
Battery optimization conserves power on your Ellipsis device and is turned on by default.
Battery Overview - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Verizon Ellipsis® 8 Simulator: Using Battery Saver Mode
[Interactive Simulation]
Learn how to switch to Battery Saver mode to help conserve energy on your Verizon Ellipsis 8.

Bluetooth

Bluetooth FAQs
[FAQs]
Learn more about Bluetooth wireless networking, and how to use it on your Verizon Wireless devices.
How to Set Up Bluetooth on Your Verizon Ellipsis 8
[Video]
Learn how to pair and connect to a Bluetooth® device using your Verizon Ellipsis™ 8.
Length: 1:30
Verizon Ellipsis® 8 Simulator: Pairing with a Bluetooth® Device
[Interactive Simulation]
Discover how to pair your Verizon Ellipsis 8 with your Bluetooth device.
Verizon Ellipsis® 8 Simulator: Sending Photos Using Bluetooth®
[Interactive Simulation]
Learn how to send photos to another Bluetooth device, like a smartphone or printer, with your Verizon Ellipsis 8.

Calendar

Calling & Dialing

Verizon Messages - HD Video Calling
[Video]
Verizon Messages now offers HD voice and video calling on your tablet, right through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46
Call Waiting - Smartphone
[Device-Specific Instructions]

Camera, Photos & Videos

How do I easily take a screen shot?
[Community]
how can I easily take a screenshot?
How do I save text photos to an SD card?
[Community]
I have a Sim card, and photos sent to me as text messages.  How do I save these photos to the card so I can transfer them to my computer?
How do I stop the camera from opening when I swipe to unlock?
[Community]
When I swipe to unlock the tablet the camera opens....no matter how I do it... how do I change this
Verizon Ellipsis® 8 Simulator: Accessing the Camera from the Lock Screen
[Interactive Simulation]
Discover how to access your camera from the Lock screen on your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Adjusting the Video Quality
[Interactive Simulation]
Discover how to adjust the video setting for easy sharing in emails, social network posts and more on your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Capturing and Viewing Screenshots
[Interactive Simulation]
Learn how to take a picture of the screen and view it on your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Changing the File Size of Pictures
[Interactive Simulation]
Learn how to adjust the picture settings for easy sharing in emails, social network posts and more on your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Recording a Video
[Interactive Simulation]
Discover how to record a video using your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Sharing Photos
[Interactive Simulation]
A visual guide for sharing photos by email, social networks and more using your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Sharing Videos
[Interactive Simulation]
A visual guide to sharing a video with another person or device using your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Taking a Picture
[Interactive Simulation]
Learn how to take a picture using your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Taking a Picture While Recording a Video
[Interactive Simulation]
Learn how to take a picture while recording a video on your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Taking a Selfie
[Interactive Simulation]
An interactive guide on how to take a selfie with your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Using Photo Filters
[Interactive Simulation]
Learn how to use photo filters on your camera for your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Zooming In and Out for Photos
[Interactive Simulation]
Learn how to zoom in and out for taking photos on your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Zooming In and Out for Video
[Interactive Simulation]
A visual guide for how to zoom in and out while video recording on your Verizon Ellipsis 8.
Why do the pictures in my albums double or triple whenever I download them from e-mail?
[Community]
Every time I download pictures via email the pictures in my other albums double or triple themselves. Please assist.

Computer/PC Connectivity

Create a Paired Connection - Windows® 7
[Device-Specific Instructions]

Contacts

Transfer Contacts and Media through Verizon Cloud or Computer
[Online Tool]
Use our online tool to see steps to back up transfer content with Verizon Cloud or a computer.
Managing Contacts Using My Verizon
[Video]
Watch this video to learn how to manage your contacts by using your My Verizon account.
Length: 2:21
Managing Duplicate Contacts Using Your Android Device
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21
Managing Duplicate Contacts Using Google
[Video]
Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45
Add a Contact - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Delete a Contact - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Contact ID Image - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Edit a Contact - Verizon Ellipsis™ 8
[Device-Specific Instructions]
How do I transfer contacts from an Android device to the Ellipsis 8?
[Community]
How do you upload 5 contacts from Android phone to Android tablet Ellipsis 8?
How do I upload new contacts?
[Community]
How do I upload new contacts?
Verizon Ellipsis® 8 Simulator: Adding a Contact
[Interactive Simulation]
Discover how to add a new contact to your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Adding and Deleting Contacts from Favorites
[Interactive Simulation]
An interactive guide for how to add or delete contacts from your Favorites list on your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Assigning a Picture to a Contact
[Interactive Simulation]
A step-by-step visual guide for how to assign a picture to a contact on your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Sharing a Contact's Information
[Interactive Simulation]
Learn how to share the information for one of your contacts with someone else using your Verizon Ellipsis 8.
View Contact Sync Source - Verizon Ellipsis® 8
[Device-Specific Instructions]
To view where a phonebook contact was imported from, see this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Data

Bonus Data FAQs
[FAQs]
Learn the about the options to add bonus data to your devices on the new Verizon Plan.
Data Usage FAQs
[FAQs]
Learn about how your devices use data, how to determine the right amount of data for the devices on your account, and tools to monitor your data usage
Data Utilization FAQs
[FAQs]
Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.
Data Gifting FAQs
[FAQs]
Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.
Turn Off/On Facebook® Video Auto Play
[Device-Specific Instructions]
Turn Data On / Off - Verizon Ellipsis® 8
[Device-Specific Instructions]
Optimize Data Usage - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Conserve Data Usage - Google+
[Device-Specific Instructions]
Data Roaming - Verizon Ellipsis™ 8
[Device-Specific Instructions]
This helps when you can't connect to the Internet /have no network connection or cannot send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Why won't Google Player work on my device?
[Community]
I have an Motorola Ellipsis Tablet. I am unable to use Google Player. When I open the app, I get "Background data disable. Google play store needs background data to be enabled." I hit enable and It asks me to choose either Facebook or Gmail. I choose my email account and it tries to sync and I get the...

Date & Time

Device ID & Info

Troubleshooting FAQs
[FAQs]
Frequently Asked Questions about device Troubleshooting from Verizon Wireless. Get quick answers to common device issues.
Damaged Device Fee FAQs
[FAQs]
Learn about the Damaged Device Fee that's assessed if you turn in your device for a Certified Like-New Replacement device and your returned device is found damaged.
Locating the 4G SIM PIN / PUK
[How to Use Guide]
Learn how to find the SIM PIN and PUK numbers for your 4G LTE SIM card.
View Device Info - Verizon Wireless Website
[Device-Specific Instructions]
Check for Water Damage - Ellipsis
[Device-Specific Instructions]
View Device ID - Verizon Ellipsis™ 8
[Device-Specific Instructions]
View MAC Address - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Signal Strength - Verizon Ellipsis™ 8
[Device-Specific Instructions]

Device Settings

Set Up Printing - Verizon Ellipsis™ 8
[Device-Specific Instructions]
USB Debugging Mode - Verizon Ellipsis 8
[Device-Specific Instructions]
If your computer/PC doesn't recognize your wireless device / USB when it's inserted/connected, this may help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Touchscreen Settings - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Turn TalkBack On/Off - Android™
[Device-Specific Instructions]
System Select - Android™
[Device-Specific Instructions]
Adjust Font Settings - Verizon Ellipsis 8
[Device-Specific Instructions]
Vibrate Mode - Verizon Ellipsis™ 8
[Device-Specific Instructions]
System Select - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Alerts - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Manage Interruptions - Verizon Ellipsis® 8
[Device-Specific Instructions]
Verizon Ellipsis® 8 Simulator: Setting to Silent
[Interactive Simulation]
A visual guide for muting the ringer your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Turning Airplane Mode On and Off
[Interactive Simulation]
Discover how to set your Verizon Ellipsis 8 to Airplane mode.
Verizon Ellipsis® 8 Simulator: Accessing Settings
[Interactive Simulation]
Learn how to access settings on your Verizon Ellipsis 8 to change alert sounds, turn off GPS and more.
Verizon Ellipsis® 8 Simulator: Adjusting the Screen Timeout
[Interactive Simulation]
A visual guide for saving battery life on your Verizon Ellipsis 8 by adjusting the screen timeout.

Email/Gmail

Unlock a Gmail™ Account
[Device-Specific Instructions]
If you can't remember your Gmail user name/password or your account has been locked, this info will help you. If you're having other issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
How to Set Up Email on Your Verizon Ellipsis 8
[Video]
Set up your personal and work or school email quickly on your Verizon Ellipsis™ 8. See the steps in this video.
Length: 4:10
Update the Gmail™ Password - Android™
[Device-Specific Instructions]
Launch Good Mobile Messaging - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Delete Gmail™ Messages - Android™
[Device-Specific Instructions]
View Email Messages - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Remove a Gmail Account - Verizon Ellipsis 8
[Device-Specific Instructions]
Removing then re-adding a Gmail account often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
View Gmail™ Messages - Android™
[Device-Specific Instructions]
Gmail™ Notifications - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Windows®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Gmail™ Sync - Verizon Ellipsis® 8
[Device-Specific Instructions]
Remove Corporate Email Account (Exchange ActiveSync) - Verizon Ellipsis 8
[Device-Specific Instructions]
Removing then re-adding a corporate email account (Exchange ActiveSync) often fixes login / not receiving email issues. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Reply to a Gmail™ Message - Android™
[Device-Specific Instructions]
Gmail™ Auto Signature - Android™
[Device-Specific Instructions]
Configure the Email Client to Leave Messages on Server after Retrieval - Macintosh®
[Device-Specific Instructions]
This often helps if you get emails on your computer/PC but not on your phone. If you're having other issues with your phone/device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verizon Ellipsis® 8 Simulator: Forwarding an Email
[Interactive Simulation]
Discover how to forward an email on your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Including an Email Attachment
[Interactive Simulation]
Learn how to attach a file, like a document or photo, to an email with your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Replying to an Email
[Interactive Simulation]
A visual guide for replying to an email on your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Sending an Email
[Interactive Simulation]
A step-by-step visual guide for sending an email using your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Setting Up Corporate Email
[Interactive Simulation]
Learn how to access your work email on your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Setting Up Personal Email
[Interactive Simulation]
Discover how to access your existing email account on your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Switching Between Email Accounts
[Interactive Simulation]
Learn how to access different email accounts on your Verizon Ellipsis 8.

Find My Phone

How to Find Your Phone
[How to Use Guide]
Learn how to locate a lost or stolen Android, Apple, Windows, Blackberry or Basic device.
Turn Android™ Device Manager On or Off
[Device-Specific Instructions]
Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Locate Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to locate your device remotely, view this info.
Remotely Ring Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Remotely Erase Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.

Gestures & Motions

Gestures - Google Maps™
[Device-Specific Instructions]

Google Backup & restore

GPS & Location Based Services

Find Driving Directions - Google™ Maps
[Device-Specific Instructions]
Wireless Location Based Services FAQs
[FAQs]
Learn about location based services.
Find Current Location - Google Maps™
[Device-Specific Instructions]
Download an Offline Map (Google™ Maps)
[Device-Specific Instructions]
GPS Location Settings - Android™
[Device-Specific Instructions]
Improving GPS Performance
[Device-Specific Instructions]
Add Layers - Google Maps™
[Device-Specific Instructions]

Home Screen

Capture a Screenshot - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Touchscreen Settings - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Window Shade - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Verizon Ellipsis® 8 Simulator: Adding Folders to the Home Screen
[Interactive Simulation]
Discover how to add folders to the Home screen on your Verizon Ellipsis 8 to help organize your apps.
Verizon Ellipsis® 8 Simulator: Adding Widgets and Apps to the Home Screen
[Interactive Simulation]
An interactive guide on how to place widgets and apps on the Home screen of your Verizon Ellipsis 8 for quick access to them.
Verizon Ellipsis® 8 Simulator: Adjusting Widgets and Apps on the Home Screen
[Interactive Simulation]
An visual guide on how to rearrange and resize widgets and apps on the Home screen of your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Removing Widgets and Apps from the Home Screen
[Interactive Simulation]
Learn how to remove widgets and apps from the Home screen of your Verizon Ellipsis 8.

Hotspot

Mobile Hotspot FAQs
[FAQs]
Learn about Mobile Hotspot which lets you share your device's Internet connection with other devices using Wi-Fi. Also, find out how to use it and how you're charged for it.
Mobile HotSpot - Verizon Ellipsis™ 8
[Device-Specific Instructions]
How do I set up a mobile hotspot icon on my screen?
[Community]
I can't find the icon for the mobile hotspot on my tablet. I want to put the icon on my screen so I don't have to search for it every time I want to turn it on.
Verizon Ellipsis® 8 Simulator: Setting Up Mobile Hotspot
[Interactive Simulation]
An interactive guide for setting up your Verizon Ellipsis 8 as a Mobile Hotspot, so you can share your data connection with other devices.
Where do I find my hotspot network security code?
[Community]
I have an Ellipsis 8 tablet- when I turn on the hotspot it asks for a network security code. Where do I find the code?

Internet & Web Browser

View Browser History - Android™
[Device-Specific Instructions]
Capture a Screenshot - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Turn Data On / Off - Verizon Ellipsis® 8
[Device-Specific Instructions]
Add a Wi-Fi Network - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Determining Internet Connection Speeds
[Device-Specific Instructions]
Reboot the Router
[Device-Specific Instructions]
Web Browser - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Signal Strength - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Data Roaming - Verizon Ellipsis™ 8
[Device-Specific Instructions]
This helps when you can't connect to the Internet /have no network connection or cannot send/receive email/text/pics/videos. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verizon Ellipsis® 8 Simulator: Bookmarking a Website
[Interactive Simulation]
Learn how to bookmark a website on your Verizon Ellipsis 8, so it's easy to find later.
Verizon Ellipsis® 8 Simulator: Navigating to a Website
[Interactive Simulation]
Discover how to find a website using your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Searching the Web by Voice
[Interactive Simulation]
A visual guide for how to search the web using your voice with your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Using Web Browser Windows
[Interactive Simulation]
A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Verizon Ellipsis 8.

Keyboard

Turn Voice Input On/Off - Android™
[Device-Specific Instructions]
You can use voice input on your Android device to type hands-free instead of using your keyboard. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.

Language

Asian Language FAQs
[FAQs]
Learn the basics about using Asian languages on smartphones or tablets, including how to find a device that offers the language you want.
Language Selection - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Verizon Ellipsis® 8 Simulator: Changing the Language
[Interactive Simulation]
An interactive guide for changing the language settings on your Verizon Ellipsis 8.

Lock, Unlock, Password & Security

Remotely Lock Device - Android™ Device Manager
[Device-Specific Instructions]
If you would like to remotely locate, ring, lock or erase your device from a computer, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Unlock the Device - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Unblock SIM PIN - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Turn Off Screen Lock - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Set Up Screen Lock - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Password Options - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Turn SIM PIN On / Off - Verizon Ellipsis® 8
[Device-Specific Instructions]
Smart Lock - Verizon Ellipsis® 8
[Device-Specific Instructions]
Verizon Ellipsis® 8 Simulator: Setting Screen Security
[Interactive Simulation]
A visual guide for setting screen security on your Verizon Ellipsis 8 to help protect your private information.
Verizon Ellipsis® 8 Simulator: Unlocking the Screen
[Interactive Simulation]
Learn how to unlock the screen on your Verizon Ellipsis 8.

Memory/Storage

View Storage Meter/Upgrade Memory - Verizon Cloud - Website
[Device-Specific Instructions]
To see how much Cloud storage you have left or to add more storage for pictures, music, videos and documents, view this info. If you're having issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Format SD Card via PC
[Device-Specific Instructions]
Check Memory - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Verizon Ellipsis® 8 Simulator: Inserting a microSD Card
[Interactive Simulation]
Discover how to put a microSD card into your Verizon Ellipsis 8 to add memory for photos, videos, music, documents and more.
Verizon Ellipsis® 8 Simulator: Removing a microSD Card
[Interactive Simulation]
Learn how to take a microSD card out of your Verizon Ellipsis 8.

Navigating & Multitasking

How to Use Your Verizon Ellipsis 8
[Video]
Learn how to get around your Verizon Ellipsis™ 8 including unlocking the phone, tips on apps and more.
Length: 3:30
Verizon Ellipsis® 8 Simulator: Multitasking Between Apps
[Interactive Simulation]
An interactive guide on how to easily switch between and close apps that are running on your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Navigating Multiple Home Screens
[Interactive Simulation]
A visual guide for swiping between multiple Home screens on your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Using the Notification Panel
[Interactive Simulation]
Discover how to access and clear the Notification Panel on your Verizon Ellipsis 8.

Operating System & Software

Android Operating System (OS) FAQs
[FAQs]
Learn about the Android operating system, including what it is, how to find your version, how to get an update and more.
Factory Data Reset (Powered Off) - Verizon Ellipsis® 8
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard...
Verizon Ellipsis 8 Software Update
[Updates]
Discover the benefits of the most recent software update and view instructions to see how to download the software to your Verizon device.
Factory Data Reset (Powered On) - Verizon Ellipsis® 8
[Device-Specific Instructions]
A hard reset may help with: screen not working (blank or frozen screen), application issues (app crashing, app freezing, app running slow), keypad/touch screen not working, audio problems (can't hear, making noises), not being able to place or receive calls, device not syncing. Before performing a hard...
How do I get the latest update?
[Community]
I see that there's a xx27 firmware version from these forums but when I go to Settings->Update, it just seems to keep checking the servers for an update and doesn't do anything. I've tried this at least 5+ times. Is the update server dead?  Was the xx27 firmware pulled? Thanks,Mike
Why won't my Ellipsis 8 update?
[Community]
I have an Ellipsis 8 that I am unable to update. When I go to System updates and press "Check for new system update", I always get a "Cannot connect to server". I am running software version: QZ3_31F22 and I saw a note that there is an update to QZ3_31F40. Verizon Ellipsis 8 Software Update | Verizon...

SIM Card

4G SIM Information
[General Information]
Learn about 4G SIM cards, what they're used for, and how to activate and install one on your device
Locate the 4G SIM PIN/PUK - My Verizon Website
[Device-Specific Instructions]
If you're unable to send/receive calls or connect to the Internet, this could help. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
4G SIM Card Tips and Tricks
[Device-Specific Instructions]
Insert the SIM Card - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Remove the SIM Card - Verizon Ellipsis 8
[Device-Specific Instructions]
Inserting/Removing a SIM is helpful when receiving activation errors (SIM not detected/Not valid/failure/not recognized/misaligned), having trouble with the browser or have a blank/frozen screen on a 4G device. If you're having other issues with your phone or device, visit our Troubleshooting Assistant....
Unblock SIM PIN - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Turn SIM PIN On / Off - Verizon Ellipsis® 8
[Device-Specific Instructions]
Modify the SIM PIN - Verizon Ellipsis™ 8
[Device-Specific Instructions]
How do I get my device to connect to the Verizon network?
[Community]
We just got 3 tablets and they will not connect to Verizon network why
Verizon Ellipsis® 8 Simulator: Inserting a Micro SIM Card
[Interactive Simulation]
Discover how to put a micro SIM card into your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Removing a Micro SIM Card
[Interactive Simulation]
Learn how to take a micro SIM card out of your Verizon Ellipsis 8.
Why is my device showing "no SIM card" and one is there?
[Community]
Why is my unit showing "no Sim card" and one is there?
Why won't my tablet stay connected to the network?
[Community]
Has anyone else had a problem keeping their tablet connected to the 4G network? I'm in a good signal area (my phone works fine) but the tablet keeps falling off the network and I have to restart it to get it to connect. Any suggestions?

Social Networking

Verizon Ellipsis® 8 Simulator: Logging Out of Facebook®
[Interactive Simulation]
Learn how to log out of Facebook on your Verizon Ellipsis 8 to help protect your account.
Verizon Ellipsis® 8 Simulator: Adding a Facebook® Account
[Interactive Simulation]
Discover how to access your Facebook account on your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Posting Status Updates and Photos to Facebook®
[Interactive Simulation]
A visual walkthrough on how to update your Facebook status and post photos using your Verizon Ellipsis 8.

Sounds, Volume & Audio

Resolve Volume Issues
[Device-Specific Instructions]
Volume Controls - Verizon Ellipsis 8
[Device-Specific Instructions]
When you aren't getting notifications or your device doesn't vibrate/ring when receiving calls/texts/emails, you might need to adjust volume controls. If you're having other issues with your phone or device, visit our Troubleshooting Assistant. These walk you through solutions for issues you...
Vibrate Mode - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Alerts - Verizon Ellipsis™ 8
[Device-Specific Instructions]

Text & Multimedia Messaging

Create and Send a Text Message - Verizon Wireless Website
[Device-Specific Instructions]
If you'd like to send a text message from your computer/PC to another Verizon Wireless number, this info helps. If you're having issues with your device, visit our Troubleshooting Assistant. These walk you through solutions for issues you may have with your device.
Verizon Messages - Basic Use
[Video]
Verizon Messages is a text messaging app from Verizon Wireless. Use Verizon Messages on available smartphones to send and receive messages easily.
Length: 1:21
Restore Messages - Message+ - Android
[Device-Specific Instructions]
Verizon Messages - Scheduling Messages and Driving Mode
[Video]
With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 0:59
Verizon Messages - Getting Creative
[Video]
Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 0:58
Garbled Message
[Device-Specific Instructions]
How do I stop messages coming to the Ellipsis 8?
[Community]
how to stop messages from coming to Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Recording a Message
[Interactive Simulation]
Learn how to use voice-to-text to send a text message from your Verizon Ellipsis 8.
Verizon Ellipsis® 8 Simulator: Sending a Text Message to Multiple Contacts
[Interactive Simulation]
Learn how to send a text message to a group of your contacts from your Verizon Ellipsis 8.

Tips, Tricks & Shortcuts

Access Menus with Long Press - Android™
[Device-Specific Instructions]
How do I delete a file that I downloaded?
[Community]
I downloaded two files to my Ellipsis 8 that I want to delete? How do I delete these files?
Verizon Ellipsis® 8 Simulator: Finding More Help
[Interactive Simulation]
Discover how to find videos and tutorials to help you use your Verizon Ellipsis 8.

Visual & Hearing Accessibility

Turn TalkBack On/Off - Android™
[Device-Specific Instructions]

Wallpapers/Theme

Wallpaper - Picture - Verizon Ellipsis™ 8
[Device-Specific Instructions]
Verizon Ellipsis® 8 Simulator: Changing the Wallpaper
[Interactive Simulation]
Learn how to change the background of the Home screen on your Verizon Ellipsis 8.

Wi-Fi & Network

Wi-Fi FAQs
[FAQs]
Information about using Wi-Fi networks with a mobile device, like a smartphone or tablet.
How to Set Up Wi-Fi on Your Verizon Ellipsis 8
[Video]
Connect to a Wi-Fi network using your Verizon Ellipsis 8. This video shows you the steps.
Length: 1:24
Verify LTE Advanced Devices
[Device-Specific Instructions]
Turn Wi-Fi On / Off - Verizon Ellipsis® 8
[Device-Specific Instructions]
Auto Switch Between Wi-Fi & Mobile Data Networks - Verizon Ellipsis™ 8
[Device-Specific Instructions]
To automatically switch from a weak or unstable Wi-Fi network to the Verizon Wireless cellular network to preserve a consistent data connection, view this info. If you're having other issues with your phone or device, visit our Troubleshooting Assistant.
Verizon Ellipsis® 8 Simulator: Connecting to a Wi-Fi Network
[Interactive Simulation]
Learn how to use your Verizon Ellipsis 8 to connect to a Wi-Fi network, so you can access the Internet without using data.

Still Have Questions?


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