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Verizon GizmoTablet™ - Support Overview

Find device-specific support and online tools for your Verizon GizmoTablet.

Filter all topics below.


Accessories

Download and Install Samsung Gear Manager - Android® 

Here's how to install Samsung Gear Manager on your Android device.

Activation, Setup & User Guides

Activate, Switch or Bring Your Own Device (BYOD) FAQs

Learn how to activate a new device, swap devices on an existing line, switch to Verizon and bring your own phone (BYOD), get a new SIM card and more.

Activating Your New Android Tablet

Learn how to activate and set up your Android tablet with Verizon Wireless.

How to use Verizon Cloud

Get step-by-step instructions for how to sign up for and use Verizon Cloud online. Upload and back up your contacts, pictures, videos, music, documents and more.

Mobile Broadband Self Activation - 4G LTE

Here's the steps on how to self activate mobile broadband service for your device.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Validate Emergency Address (E911)

Here's info on validating your Emergency Address (E911).

Verizon GizmoTablet - Add a User Account

Here's how to add a user profile so multiple people can use your GizmoTablet.

Verizon GizmoTablet - Edit / Remove a User Account

Here's how to modify or delete a user account on your GizmoTablet.

Verizon GizmoTablet User Guide (PDF)

This User Guide can help you get the most out of your device. Learn about set up, feature use and advanced functions.

Verizon GizmoTablet™ - Access FAQs

Here's how to view frequently asked questions (FAQs) about your GizmoTablet.

Verizon GizmoTablet™ - Access Kids World

Here's how to navigate the Kids World Home screen on your GizmoTablet.

Verizon GizmoTablet™ - Access Parent Dashboard

Here's how to view app info and manage usage time and content on the GizmoTablet app.

Verizon GizmoTablet™ - Activate / Set Up Device

Here's how to quickly set up your GizmoTablet.

Verizon GizmoTablet™ - Add Child Profile

Here's how to add a child profile via the GizmoTablet app.

Verizon GizmoTablet™ - Add an Existing Google™ Account

Here's how to add an existing Google (Gmail) account to your GizmoTablet.

Verizon GizmoTablet™ - Adjust Account Sync Settings

If you're not receiving email and app notifications, here's how to view sync settings on your GizmoTablet.

Verizon GizmoTablet™ - Change or Retrieve Parent PIN

Here's how to change or retrieve your Parent PIN for the GizmoTablet app.

Verizon GizmoTablet™ - Create a New Google™ Account

Here's how to create a new Google (Gmail) account on your GizmoTablet.

Verizon GizmoTablet™ - Edit Child Profile

Here's how to edit a child profile on your GizmoTablet.

Verizon GizmoTablet™ - Edit Parent Profile

Here's how to edit the parent profile settings on your GizmoTablet.

Verizon GizmoTablet™ - First Time Setup - Parent and Child Profiles

Here's how to setup your GizmoTablet for the first time.

Verizon GizmoTablet™ - Remove Child Profile

Here's how to remove a child profile from your GizmoTablet.

Verizon GizmoTablet™ - Sign In / Out

Here's how to sign in/out of additional user accounts set up on your GizmoTablet.

Verizon GizmoTablet™ - Turn Android™ Device Protection On / Off

Here's how to turn Android Device Protection for your GizmoTablet on or off.

Video: What is Verizon Cloud?
(length: 2:12)

Watch this video to learn about the features of Verizon Cloud - like content transfer, media storage, photo printing and more.
Length: 2:12

Alerts & Reminders

Verizon GizmoTablet™ - Manage Alerts / Notifications

Here's how to change notification sounds for incoming messages on your GizmoTablet.

Back Up & Transfer Content

Content Transfer Center

Find the best way to transfer your pictures, videos, contacts and other content from one device to another. See step-by-step instructions for devices by operating system.

Download and Install Content Transfer App - Android™ Smartphone

Here's how to download and install the Content Transfer app on an Android smartphone.

Transfer Content with Samsung Smart Switch™ Mobile App (USB Cable Transfer)

Here's how to transfer content from your old device to your current Samsung phone.

Transfer Content with Samsung Smart Switch™ Mobile App (from iOS)

Here's how to transfer content from an iOS device to your current Samsung phone.

Verizon GizmoTablet™ - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your GizmoTablet to an SD / memory card.

Verizon GizmoTablet™ - Move Music Files from Device

Here's how to transfer music files between your GizmoTablet and your computer.

Verizon GizmoTablet™ - Move Music Files to Device

Here's how to transfer music files between your GizmoTablet and a computer.

Verizon GizmoTablet™ - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your GizmoTablet to a computer.

Verizon GizmoTablet™ - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your GizmoTablet.

Video: Use the Content Transfer App to Move Content Between Devices
(length: 2:58)

With the Content Transfer app, it's easy to transfer your contacts and other content from your old phone to your new phone. Find out how.
Length: 2:58

Basics

How to Clean / Disinfect Your Device

Here's how to properly clean / disinfect / sanitize your smartphone / tablet / basic phone / smartwatch / jetpack.

My Verizon Website - Remove Connected Device (E911)

Here's how to remove a device from your Connected Devices list via the My Verizon website.

Samsung GizmoTablet Simulator: Charging Your Phone

Learn how to charge your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Finding additional help

Learn how to find additional help on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Getting to Know Your Phone

An interactive map of the Home screen and buttons on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Getting to Know the Back of Your Tablet

Discover more about the back of your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Turning Your Phone On and Off

Learn how to power on and shut down your Samsung GizmoTablet.

Battery & Power

Battery Issues - Battery Usage

This outlines potential causes of battery issues (device not charging/holding a charge, short battery life).

Power & Charging Issues - Non-Removable Battery Devices

If you're having issues with your non-removable battery charging or not holding a charge, view this info.

Power & Charging Issues - Removable Battery Devices

If you're having issues with your removable battery charging or not holding a charge, here are some helpful tips.

Turn Battery Optimization On / Off - Android™ 6.x and higher (Samsung)

Battery optimization helps conserve battery power on your Samsung device and is turned on by default.

Verizon GizmoTablet™ - Extend Battery Life

Here are some tips on how to extend battery life on your GizmoTablet.

Verizon GizmoTablet™ - Power Saver Settings

Here's how to manage 'Power mode' settings on your GizmoTablet.

Verizon GizmoTablet™ - Turn Power Saver On / Off

Here's how to turn 'Battery saver' on or off to help manage battery performance for your GizmoTablet.

Verizon GizmoTablet™ - View Battery Info

Here's info on the battery specs (Usage, Standby Time, etc.) for your GizmoTablet.

Verizon GizmoTablet™ - View Battery Status

Here's how to view charging status, remaining battery and what uses the most battery on your GizmoTablet.

Bluetooth

Bluetooth® Help Guide

Here's info on pairing Bluetooth with your vehicle and some FAQs.

Delete Paired Bluetooth® Connection - Android™

Here's how to delete a Bluetooth connection from your Android device.

Samsung GizmoTablet Simulator: Pairing with a Bluetooth® Device

See how to pair your Samsung GizmoTablet with your Bluetooth device.

Verizon GizmoTablet™ - Send Contact via Bluetooth®

Here's how to send a contact on your GizmoTablet via Bluetooth.

Verizon GizmoTablet™ - Turn Bluetooth® On / Off

Here's how to turn Bluetooth for your GizmoTablet on or off and make it visible to other devices for pairing.

Calling & Dialing

Call Waiting - Smartphone

Here's how to answer call on your Android / BlackBerry / Windows smartphone while you're on another call.

Video: Verizon Messages - HD Video Calling
(length: 1:46)

The Verizon Messages offers HD voice and video calling on your tablet through the app. Watch this video to learn how to set up HD calling and make calls.
Length: 1:46

Camera, Photos & Videos

Download Pictures/Videos - Backup Assistant℠ Plus - Android™ Tablet

Here's how to download pictures and videos to Backup Assistant Plus via your Android tablet.

Samsung GizmoTablet Simulator: Accessing the Camera from the Lock Screen

See how to quickly access the Camera app on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Adjusting your display size

Learn how to adjust display size on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Adjusting your font size

A visual guide for adjusting font size using your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Capturing and Viewing Screenshots

Learn how to take a picture of the screen and view it on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Changing the File Size of Pictures and Videos

An interactive guide on how to take a selfie with your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Recording a Video

Learn how to record a video using your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Sharing Photos

A visual guide for sharing photos by email, social networks and more using your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Taking a Picture

Discover how to take a photo using your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Taking a Selfie

An interactive guide on how to take a selfie with your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Taking a picture while recording a video

See how to take a picture while recording video on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Transferring Photos to an SD Card

Learn how to transfer to photos to an SD Card on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using TalkBack

An interactive guide on how to use talkback with your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using accessibility shortcuts

Learn how to use accessibility shortcuts on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using screen magnification

Learn how to use screen magnification on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Zooming In and Out

Learn how to zoom in and out when taking photos on your Samsung GizmoTablet.

Verizon GizmoTablet™ - Common Camera Settings

Here's info on common camera settings (image size, timer, front / rear camera, etc.) for your GizmoTablet

Verizon GizmoTablet™ - Move Pictures / Videos from Device

Here's how to transfer picture or video files from your GizmoTablet to a computer.

Verizon GizmoTablet™ - Move Pictures / Videos to Device

Here's how to transfer picture or video files from a computer to your GizmoTablet.

Verizon GizmoTablet™ - View Pictures / Videos

Here's how to view pictures and/or videos on your GizmoTablet.

Computer/PC Connectivity

Resolve Windows Device Manager Conflicts

Here's how to resolve driver conflicts if your device doesn't properly interface with your computer.

Verizon GizmoTablet™ - USB Debugging Mode

Here's how to facilitate a connection between your GizmoTablet and a computer with the Android SDK.

Verizon GizmoTablet™ - Windows® Device Manager Conflicts

Here's how to resolve driver issues if you can't transfer media between your GizmoTablet and PC.

Contacts

GizmoHub App - Change Trusted Contact's Relationship

Here's how to change a contact's relationship to a child via the GizmoHub app.

GizmoHub App - Edit Contact Permission Levels

Here's how to permission levels for existing contacts via the GizmoHub app.

Samsung GizmoTablet Simulator: Adding a Contact

Learn how to add a new contact to your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Adding and Removing Contacts from Favorites

Discover how to add or delete contacts from your Favorites list on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Assigning a Picture to a Contact

Find out how to add a picture to a contact on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Creating a Group and Adding Contacts to It

A visual guide for how to create a group of contacts on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Sharing a Contact's Information

Learn how to share the information for one of your contacts with someone else using your Samsung GizmoTablet.

Verizon Cloud - Android™ Tablet - Back Up Contacts

Here's how to back up your contacts to Verizon Cloud from your Android tablet.

Verizon GizmoTablet™ - Add a Contact

Here's how to add a contact to your GizmoTablet.

Verizon GizmoTablet™ - Delete a Contact

Here's how to delete a contact from your GizmoTablet.

Verizon GizmoTablet™ - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your GizmoTablet.

Verizon GizmoTablet™ - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your GizmoTablet.

Verizon GizmoTablet™ - Link / Unlink Contacts

Here's how to link or unlink duplicate contacts in your GizmoTablet.

Verizon GizmoTablet™ - Send Contact via Bluetooth®

Here's how to send a contact on your GizmoTablet via Bluetooth.

Verizon GizmoTablet™ - View Contact Sync Source

Here's how to view where a phonebook contact on your GizmoTablet was imported from.

Video: Managing Contacts Using My Verizon
(length: 2:21)

Watch this video to learn how to manage your contacts using My Cloud Media & Contacts in your My Verizon account. See how to remove, restore and sync your contacts.
Length: 2:21

Video: Managing Duplicate Contacts Using Google
(length: 2:45)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts by using your Google account.
Length: 2:45

Video: Managing Duplicate Contacts Using Your Android Device
(length: 3:21)

Want to clean up space on your phone? Watch this video to learn how to merge duplicate contacts on your Android device.
Length: 3:21

Data

Bonus Data FAQs

Learn about the options to add bonus data to your devices on the new Verizon Plan.

Change Verizon Data Service Plan (Prepaid) - Android™ Tablet

Here's how to change the Prepaid Verizon data service plan on an Android tablet.

Check Verizon Data Service usage (Prepaid) - Android™ Tablet

Here's how to check your data on your prepaid, Android tablet.

Conserve Data Usage - Google+

Here's how to save data on your Android smartphone / tablet via the Google+ app

Data Gifting FAQs

Learn about the data gifting program where you can give extra data to others as a gift, and receive it too.

Data Utilization FAQs

Learn about a free online tool that helps you understand how the devices on your account are using data. Access it through My Verizon and My Verizon Mobile.

Forgot Verizon Data Service Username / Password (Prepaid) - Android™ Tablet

Here's how to view your username or reset your password for your Verizon data service on your Android tablet.

Set Up Verizon Prepaid Data Service - Android™ Tablet

Here's how to set up Verizon Prepaid data service for your Android tablet.

Verizon GizmoTablet™ - Allow / Deny Data Roaming

Here's how to turn data roaming for your GizmoTablet on or off.

Verizon GizmoTablet™ - Manage Data Usage

Here's how to change the data usage cycle, view data usage and set data warnings and/or limits on your GizmoTablet.

Verizon GizmoTablet™ - Turn Data On / Off

Here's how to turn mobile data for your GizmoTablet on or off.

Date & Time

Verizon GizmoTablet™ - Set Date and Time

If your GizmoTablet shows the incorrect date and/or time, here's how to correct it.

Device ID & Info

Damaged Device Fee FAQs

Learn about the Damaged Device Fee that's charged if you turn in your device for a Certified Like-New Replacement and your returned device has been misused.

Verizon GizmoTablet™ - View Device ID (ESN / IMEI / MEID)

Here's how to view the device ID (IMEI) for your GizmoTablet.

Verizon GizmoTablet™ - View MAC Address

Here's how to view the Wi-Fi MAC address for your GizmoTablet.

Verizon GizmoTablet™ - View Phone Number

Here's how to view the phone number for your GizmoTablet.

View Device Info - Verizon Website

Here's how to view info (e.g., ID, SIM number, trade-in value, etc.) for a device on your account via the My Verizon website.

Device Settings

GizmoHub App - Reassign Primary Guardian Profile

Here's how to reassign the primary guardian profile via the GizmoHub app.

Samsung GizmoTablet Simulator: Accessing Settings

Explore how to access settings on your Samsung GizmoTablet to change alert sounds, turn off GPS and more.

Samsung GizmoTablet Simulator: Adding an Account

Explore how to add an account on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Adjusting the Screen Timeout and Brightness

A visual guide for saving battery life on your Samsung GizmoTablet by adjusting the screen timeout.

Samsung GizmoTablet Simulator: Changing Roaming Settings for a Trip

Find out how to change roaming settings on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Changing the Ringtone

Learn how to change the ringtone on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Configuring Location Settings

Learn how to manage location settings on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Managing Data Usage

Discover how to manage data usage on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Reducing Data Usage by Turning on Data Saver

Find out how to manage data usage with data saver on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Removing an Account

Explore how to remove an account on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Setting the Phone to Silent

Explore ways to mute your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Turning Airplane Mode On and Off

An interactive guide for setting your Samsung GizmoTablet to Airplane mode.

Samsung GizmoTablet Simulator: Using Battery Saver Mode

Learn how to switch to Battery Saver mode to save your Samsung GizmoTablet's battery life for the most important functions.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Verizon GizmoTablet - Adjust Display Settings

Here's how to adjust display settings (e.g., screen timeout, zoom, etc.) for your GizmoTablet.

Verizon GizmoTablet™ - Manage Do Not Disturb Settings

If your GizmoTablet isn't receiving alerts for texts and email, here's how to check Do Not Disturb settings.

Verizon GizmoTablet™ - Reset All Settings

If your GizmoTablet crashes, resets or runs slow, or apps freeze or cause the device to reset, view this info.

Verizon GizmoTablet™ - Restriction Settings

Here's how to allow or restrict access to services on your GizmoTablet.

Verizon GizmoTablet™ - Turn Airplane Mode On / Off

To turn Verizon network services on/off or if they aren't functioning on your GizmoTablet, view this info.

Verizon GizmoTablet™ - Turn Screen Inversion On / Off

Here's how to reverse the color scheme on your GizmoTablet.

Verizon GizmoTablet™ - Turn Screen Rotation On / Off

Here's how to check settings if the display on your GizmoTablet doesn't rotate or flip.

Email/Gmail

Apple® iPad® - Fetch New Data

Here's how to adjust how often your iPad checks for new email.

Gmail for Android - Reply to a Message

Here's how to reply to a Gmail message from your Android smartphone / tablet.

Gmail™ for Android™ - Auto Signature

Here's how to add, edit or remove a signature for your Gmail messages on your Android smartphone / tablet.

Gmail™ for Android™ - Compose and Send a Message

Here's how to compose and send a Gmail message from your Android device.

Gmail™ for Android™ - Delete Messages

Here's how to delete Gmail messages from your Android smartphone / tablet.

Gmail™ for Android™ - View Messages

Here's how to view a Gmail message on your Android smartphone / tablet.

Samsung GizmoTablet Simulator: Forwarding an Email

Learn how to forward an email on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Including an Email Attachment

Learn how to attach a file, like a document or photo, to an email with your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Replying to an Email

Discover how to reply to an email on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Sending an Email

A step-by-step visual guide for sending an email from your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Sending an Email to a Group

See how to send a group email on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Setting Up Corporate Email

Learn how to access your work email on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Setting Up Personal Email

See how to access your existing email account on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Switching Between Email Accounts

See how to access different email accounts on your Samsung GizmoTablet.

Standard Email Messaging Ports

Here's info on standard email messaging ports, which can help with configuration of advanced email settings.

Update the Gmail Password - Android™

Here's how to update the password for your Gmail account from your Android device.

Verizon GizmoTablet™ - Add a Personal Email Account

Here's how to add a personal email account to your GizmoTablet.

Verizon GizmoTablet™ - Compose and Send Email Message

Here's how to create and send an email message from your GizmoTablet.

Verizon GizmoTablet™ - Delete Email Messages

Here's how to delete email messages from your GizmoTablet.

Verizon GizmoTablet™ - Edit a Contact

Here's how to edit a contact from your GizmoTablet.

Verizon GizmoTablet™ - Email Account Common Settings

Here's info on common personal email settings (e.g., account name, etc.) for your GizmoTablet.

Verizon GizmoTablet™ - Email Account Data Usage Settings

Here's how to modify data usage options for a personal email account on your GizmoTablet.

Verizon GizmoTablet™ - Email Account Notification Settings

Here's how to manage notifications for a personal email account on your GizmoTablet.

Verizon GizmoTablet™ - Email Account Password and Server Settings

Here's how to update the personal email password and server settings for your GizmoTablet.

Verizon GizmoTablet™ - Email Account Signature Settings

Here's how to enter or edit the personal email signature on your GizmoTablet.

Verizon GizmoTablet™ - Email Account Sync Frequency Settings

Here's how to adjust the personal email sync frequency settings on your GizmoTablet.

Verizon GizmoTablet™ - Manage Corporate Email Settings

Here's how to update work email settings for your GizmoTablet.

Verizon GizmoTablet™ - Perform a Gmail™ Sync

Here's how to sync Google email, contacts, calendar, etc. on your GizmoTablet.

Verizon GizmoTablet™ - Remove Corporate Email Account (Exchange ActiveSync®)

Here's how to remove a corporate / work email account from your GizmoTablet.

Verizon GizmoTablet™ - Remove Gmail™ Account

Here's how to remove a Gmail (Google) account from your GizmoTablet.

Verizon GizmoTablet™ - Remove a Personal Email Account

Here's how to remove a personal email account from your GizmoTablet.

Verizon GizmoTablet™ - Reply to an Email Message

Here's how to reply to an email message from your GizmoTablet.

Verizon GizmoTablet™ - Set Up Corporate Email (Exchange ActiveSync®)

Here's how to add a work email account to your GizmoTablet.

Verizon GizmoTablet™ - View Email Messages

Here's how to view email messages on your GizmoTablet.

Video: Troubleshooting Personal and Corporate Email
(length: 3:21)

Learn to fix your personal and corporate email with just a few simple steps.
Length: 3:21

Find My Phone

Find My Device - Android™ - Remotely Locate Device

Here's how to use Find My Device to remotely locate your Android device.

Find My Device - Android™ - Remotely Lock Device

Here's how to use Find My Device to remotely locate and lock your device.

Find My Device - Android™ - Remotely Ring Device

Here's how to make your Android device remotely ring so you can locate it.

How to Find Your Lost or Stolen Phone or Tablet

Learn how to locate, track & lock a lost or stolen device. Get the tablet or phone locator for any OS: Android, Apple, Windows, BlackBerry or basic phones.

Turn Find My Device On / Off - Android™

Here's info on how to remotely locate, lock, ring or erase your Android device.

GPS & Location Based Services

Find My Mobile - Samsung

Here's how to turn on Find My Mobile on your Samsung device.

GPS Location Settings - Android™

Here's how to view / change GPS location settings, which can affect battery life and location accuracy.

GizmoHub App - Turn Satellite Map View On / Off

Here's how to switch to satellite view when checking your child's location via the GizmoHub app.

Google Maps™ - Add Layers

Here's how to add layers in Google Maps.

Google Maps™ - Download an Offline Map

If you can't get online or want to avoid global data charges while traveling, here's how to download a map.

Google Maps™ - Find Current Location

Here's how to find your current location in Google Maps.

Google Maps™ - Find Driving Directions

Here's how to find driving directions with Google Maps.

Verizon GizmoTablet™ - Turn GPS Location On / Off

Here's how to turn GPS location for your GizmoTablet on or off.

Gestures & Motions

Google Maps™ - Gestures

Here's how to use gestures with Google Maps on your device.

Verizon GizmoTablet™ - Motions and Gestures

Here's how to manage motion-activated services for your GizmoTablet.

Google Backup & restore

Restore Contacts from Google™ Backups

Here's how to restore contacts from recent Google backups you've done.

Verizon GizmoTablet™ - Google™ Backup and Restore

Here's how to ensure your Gmail, contacts, apps, etc. are backed up on your GizmoTablet.

Home Screen

Samsung GizmoTablet Simulator: Adding Apps and Widgets to the Home Screen

An interactive guide on how to place apps and widgets on the Home screen of your Samsung GizmoTablet for quick access to them.

Samsung GizmoTablet Simulator: Adding Folders to the Home Screen

Find out how to add folders to the Home screen on your Samsung GizmoTablet to help organize your apps.

Samsung GizmoTablet Simulator: Adding and Deleting a Home Screen

See how to add and delete Home screens on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Adding emergency information to your Lock screen

Learn to add emergency information to your lock screen of your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Adjusting Apps and Widgets on the Home Screen

Learn how to rearrange and resize apps and widgets on the Home screen of your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Changing an icon's appearance

Find out how to change the appearance of an icon on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Changing the default Home screen

Learn to change the default home screen on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Removing Apps and Widgets from the Home Screen

See how to remove apps and widgets from the Home screen of your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Use Shortcuts to Unlock the Screen

Learn to use shortcuts to unlock the screen on your Samsung GizmoTablet.

Verizon GizmoTablet™ - Add Folders to Home Screen

Here's how to add folders to the Home screen of your GizmoTablet.

Verizon GizmoTablet™ - Add Shortcuts to Home Screen

Here's how to add shortcuts to a Home screen on your GizmoTablet.

Verizon GizmoTablet™ - Add Widgets to Home Screen

Here's how to add a widget (e.g., weather, clock, calendar, etc.) to a Home screen on your GizmoTablet.

Verizon GizmoTablet™ - Remove Items from Home Screen

Here's how to remove items such as shortcuts, widgets and folders from the Home screen of your GizmoTablet.

Verizon GizmoTablet™ - Rename Home Screen Folder

Here's how to rename a Home screen folder on your GizmoTablet.

Verizon GizmoTablet™ - View / Manage Home Screen Panels

Here's how to view / add / remove panels and set a default Home screen panel for your GizmoTablet.

Hotspot

Verizon GizmoTablet™ - Change Mobile / Wi-Fi Hotspot Password

Here's how to change the Mobile Hotspot password on your GizmoTablet.

Verizon GizmoTablet™ - Configure Broadcast Settings - Mobile / Wi-Fi Hotspot

Here's how to check settings if you're having issues connecting to the Mobile Hotspot on your GizmoTablet.

Verizon GizmoTablet™ - Manage Mobile / Wi-Fi Hotspot Settings

Here's how to configure Mobile Hotspot settings (e.g., allowed devices, timeout, etc.) on your GizmoTablet.

Verizon GizmoTablet™ - Turn Mobile / Wi-Fi Hotspot On / Off

Here's how to turn the Mobile Hotspot for your GizmoTablet on or off.

Verizon Mobile Hotspot FAQs – Get sharable Wi-Fi internet

Learn to use Mobile Hotspot on your phone or tablet to connect devices to the internet, using your current data plan. Find Unlimited & prepaid plans with Mobile Hotspot.

Internet & Web Browser

Chrome Browser - Android - Access Websites

Here's how to access websites using the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Add a Browser Bookmark  

Here's how to add a bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Allow / Block Browser Cookies  

If you can't browse the internet or view website images via the Chrome browser on your device, view this info.

Chrome™ Browser - Android™ - Clear Temporary Internet Files

Here's how to clear temporary internet files on your Chrome browser If you're getting a 'page cannot be displayed' error or can't browse the internet.

Chrome™ Browser - Android™ - Delete a Browser Bookmark  

Here's how to delete a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Edit a Browser Bookmark  

Here's how to edit a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Open a Browser Bookmark  

Here's how to open a saved bookmark via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Save Pictures from Browser

Here's how to save a photo via the Chrome browser on your Android smartphone / tablet.

Chrome™ Browser - Android™ - Turn JavaScript On / Off

Here's how to check JavaScript settings, which often helps when you can't view web pages on your device.

Determining Internet Connection Speeds

Here's info on how to test your connection speeds if they're slower than expected.

Disable Work Offline - Internet Browser

Here's how to check if you're offline if you can't connect to the internet via computer with Internet Explorer, Chrome or Firefox.

Samsung GizmoTablet Simulator: Bookmarking a Website

Learn how to bookmark a website on your Samsung GizmoTablet, so it's easy to find later.

Samsung GizmoTablet Simulator: Navigating to a Website

Discover how to find a website using your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Searching the Web Using Your Voice

Explore how to search the web using your voice with your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using Web Browser Windows

A visual walkthrough of opening, closing and switching between windows or tabs in the web browser of your Samsung GizmoTablet.

View Browser History - Android™

Here's how to view the browser history on your Android smartphone.

Keyboard

Turn Voice Input On / Off - Android™

Here's how to use voice input instead of the keyboard on your Android device to type hands-free.

Language

Samsung GizmoTablet Simulator: Changing the Language

Discover how to change the language settings on your Samsung GizmoTablet.

Verizon GizmoTablet™ - Language Selection

Here's how to change the language used on your GizmoTablet.

Lock, Unlock, Password & Security

Device Locking FAQs

To prevent identity theft and fraud, devices bought from Verizon are locked and cannot be used on another carrier's network for the first 60 days after purchase.

GizmoHub App - Change Profile Password

Here's how to change the password for your Gizmo profile via the GizmoHub app.

Restore Default Settings - Samsung SCH-u410

Here's how to reset sound, display, phone and call settings on your Samsung SCH-u410.

Samsung GizmoTablet Simulator: Setting Screen Security

A visual guide for setting screen security on your Samsung GizmoTablet to help protect your private information.

Samsung GizmoTablet Simulator: Unlocking the Screen

See how to unlock the screen on your Samsung GizmoTablet.

Verizon GizmoTablet™ - Manage Screen Lock Settings

Here's how to configure the screen lock settings for your GizmoTablet.

Verizon GizmoTablet™ - Set Lock Screen Notifications

Here's how to manage how notifications appear on your GizmoTablet when the screen is locked.

Verizon GizmoTablet™ - Set Up Screen Lock

Here's how to set up a screen lock option (password, pattern, etc.) for your GizmoTablet.

Verizon GizmoTablet™ - Smart Lock

Here's how to turn on and customize the Smart Lock setting on your GizmoTablet.

Verizon GizmoTablet™ - Turn Off Screen Lock

Here's how to disable the screen lock setting (e.g., PIN, pattern, etc.) on your GizmoTablet.

Verizon GizmoTablet™ - Unlock Screen

Here's how to unlock the screen on your GizmoTablet.

Memory/Storage

Format SD / Memory Card via PC

Here's how to format or erase your SD / memory card using a computer.

Verizon GizmoTablet - Insert or Remove SD / Memory Card

Here's how to insert or remove an SD / memory card for your GizmoTablet.

Verizon GizmoTablet™ - Check Device Storage

Here's how to check available space if your GizmoTablet runs slow / crashes, apps freeze or you can't save media.

Verizon GizmoTablet™ - Export Contacts to SD / Memory Card

Here's how to export contacts to an SD / memory card in your GizmoTablet.

Verizon GizmoTablet™ - Format SD / Memory Card

Here's how to erase all data on the SD / memory card of your GizmoTablet.

Verizon GizmoTablet™ - Import Contacts from SD / Memory Card

Here's how to import contacts from an SD / memory card to your GizmoTablet.

Verizon GizmoTablet™ - Move Files from Internal Storage to SD / Memory Card

Here's how to move files from internal storage on your GizmoTablet to an SD / memory card.

Mobile Hotspot

Samsung GizmoTablet Simulator: Setting Up Mobile Hotspot

An interactive guide for setting up your Samsung GizmoTablet as a Mobile Hotspot, so you can share your data connection with other devices.

Music

Google Play™ Music - Android™ - Add a Song to a Music Playlist

Here's how to add a song to a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Create Music Playlist

Here's how to create a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Delete a Music Playlist

Here's how to delete a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Play Music Files

Here's how to play music files via the Google Play Music app.

Google Play™ Music - Android™ - Remove a Song from a Music Playlist

Here's how to remove a song from a music playlist via the Google Play Music app.

Google Play™ Music - Android™ - Rename a Music Playlist

Here's how to rename a music playlist via the Google Play Music app.

Verizon GizmoTablet™ - Move Music Files from Device

Here's how to transfer music files between your GizmoTablet and your computer.

Verizon GizmoTablet™ - Move Music Files to Device

Here's how to transfer music files between your GizmoTablet and a computer.

Navigating & Multitasking

Samsung GizmoTablet Simulator: Multitasking Between Apps

See how to easily switch between and close apps that are running on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Navigating multiple Home screens

Find out how to navigate multiple Home screens on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Setting up GizmoTablet

See how to set up kid mode on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Switching back to standard mode

Learn how to switch to standard mode on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Switching to GizmoTablet

Learn how to switch to kid mode on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using Split Screen

See how to use split screen on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using picture-in-picture

See how to use picture-in-picture on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using the Notification Panel

Find out how to access and clear the Notification Panel on your Samsung GizmoTablet.

Verizon GizmoTablet - Use Multi Window

Here's how to use two apps simultaneously on your GizmoTablet.

Verizon GizmoTablet™ - Turn Multi Window On / Off

Here's how to turn the Multi window function for your GizmoTablet on or off.

Operating System & Software

Android Operating System (OS) FAQs

Learn about the Android operating system, including what it is, how to find your current OS version, how to get an update and more.

Protect Against Downloading Ransomware Malware - Android™

Here's info to help protect your device against ransomware.

Remove Ransomware From the Device - Android™

Here's how to remove ransomware from your device.

Verizon GizmoTablet - Software Update

This software update for the GizmoTablet optimizes device performance, resolves known issues, and applies the latest security patches.

Verizon GizmoTablet™ - Factory Data Reset (Powered Off)

Here's how to factory data reset your GizmoTablet if it's powered off or unresponsive.

Verizon GizmoTablet™ - Factory Data Reset (Powered On)

Here's how to factory / hard reset your GizmoTablet if the screen freezes or app, audio or sync issues occur.

Verizon GizmoTablet™ - Install Device Software Update

Here's how to check for and install software updates on your GizmoTablet.

Verizon GizmoTablet™ - View Software Version

Here's how to view the software version your GizmoTablet is running.

SIM Card

Find your 4G SIM PIN / PUK - Unlock SIM

Forgot how to unlock your SIM card? Learn how to get your PIN Unblocking Key (PUK) to use your SIM in a new device. Reset your SIM PIN security code.

SIM Card Tips and Tricks

Here are common tips and tricks for handling a SIM card.

Samsung GizmoTablet Simulator: Inserting and Removing the Nano SIM Card

Find out how to insert and remove a nano SIM card from your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Inserting and Removing the microSD Card

Find out how to insert and remove a microSD card from your Samsung GizmoTablet.

Verizon GizmoTablet - Insert / Remove SIM Card

Here's how to properly insert or remove a SIM card for your GizmoTablet.

Verizon GizmoTablet™ - Modify SIM PIN

Here's how to change the SIM card lock code on your GizmoTablet.

Verizon GizmoTablet™ - Turn SIM PIN On / Off

Here's how to turn the SIM PIN lock code for your GizmoTablet on or off.

Verizon GizmoTablet™ - View SIM Card Number

Here's how to view the SIM card number associated with your GizmoTablet.

Social Networking

Manage Facebook® Privacy

If you want to change your Facebook privacy or security, here's how to access those options.

Sounds, Volume & Audio

Verizon GizmoTablet™ - Set Ringtones

Here's how to select or change ringtones or notification tones on your GizmoTablet.

Verizon GizmoTablet™ - Turn Music and Sound Effects On / Off

Here how to turn Kids World sounds for your GizmoTablet on or off.

Verizon GizmoTablet™ - Turn Off All Sounds

Here's how to turn off all sounds on your GizmoTablet.

Verizon GizmoTablet™ - Vibrate Mode

Here's how to turn vibrate mode for your GizmoTablet on or off.

Verizon GizmoTablet™ - Volume Controls

Here's how to adjust volume if your GizmoTablet doesn't vibrate or play sounds when receiving calls / messages.

Status Indicators/Lights

Verizon GizmoTablet™ - View Signal Strength

Here's how to view signal strength on your GizmoTablet.

TV

Verizon GizmoTablet™ - View Device Screen on TV

Here's how to share your screen or media files with another screen (TV, game console, etc.) using your GizmoTablet.

Text & Multimedia Messaging

Deregister iMessage - Cannot Send/Receive SMS/MMS On a Non-Apple Device

Here's info to help If you're unable to send or receive SMS / MMS messages on a Non-Apple device.

My Verizon Website - Create and Send a Text Message

Here's how to send a text message from your computer via the My Verizon website.

Verizon GizmoTablet™ - Cut, Copy and Paste Text

Here's how to cut, copy, and paste text on your GizmoTablet.

Verizon GizmoTablet™ - View, Open or Close Recently Used Apps

Here's how to view, open, or close recently used apps on your GizmoTablet.

Verizon Messages - Android Tablet - Manage Text Message Signature Settings

Here's how to enter or edit your Verizon Messages (Message+) signature from your Android tablet.

Video: Verizon Messages - Basic Use
(length: 1:24)

Learn about the basic use of Verizon Messages, a text messaging app that lets you easily send and receive messages, attach photos to texts or group message.
Length: 1:24

Video: Verizon Messages - Getting Creative
(length: 1:31)

Add a personal touch to your messages with some of the easy tools in Verizon Messages. Customize pictures, and even send an eGift from one of over 30 merchants.
Length: 1:31

Video: Verizon Messages - On the Move
(length: 2:04)

With Verizon Messages, schedule a message to be sent at a later time or date and use driving mode to stay safe while you're on the road.
Length: 2:04

Tips, Tricks & Shortcuts

Android™ - Access Menus with Long Press

Here's how to view menu options for apps on the Home screen of your Android device.

Samsung GizmoTablet Simulator: Finding your Smart Switch device PIN

Learn how to find your Smart Switch device PIN your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Planning Your Day

Discover how to do plan your day with your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Searching Your Photos

Discover how to do a photo search using Google on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Searching Your Screen

Discover how to do a screen search using Google on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Setting Up Google Assistant™

See how to use set up Google Assistant on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Setting up Bixby

Learn how to set up Bixby on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Transferring content from your old device using external storage

Learn how to transfer content from your old device to your Samsung GizmoTablet using external storage.

Samsung GizmoTablet Simulator: Transferring content from your old device with a USB connection

Learn how to transfer content from your old device to your Samsung GizmoTablet with a USB connection.

Samsung GizmoTablet Simulator: Transferring content from your old device with a wiresless connection

Learn how to transfer content from your old device to your Samsung GizmoTablet with a wireless connection.

Samsung GizmoTablet Simulator: Using Bixby Home

Learn how to use Bixby Home on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using Bixby Reminder

Learn how to use Bixby reminders on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using Voice Actions

Discover how to use your voice in Google Now to write an email on your Samsung GizmoTablet.

Samsung GizmoTablet Simulator: Using Your Feed

See how to use Googleto automatically give you updates and information you want on your Samsung GizmoTablet.

Top 10 Things to Do with Your New Tablet

Learn how to set up your new tablet with important features and functions. Get the most out of your new tablet with these practical tips.

Verizon GizmoTablet™ - Capture a Screenshot

Here's how to capture a screenshot on your GizmoTablet.

Verizon GizmoTablet™ - Set Up Printing

Here's how to set up and add a printer to your GizmoTablet.

Visual & Hearing Accessibility

Accessibility Settings - Android™

Here's how to configure common accessibility settings for your Android smartphone or tablet.

Magnification Gestures / Touch Zoom - Android™

Here's how to configure your magnification gestures on your Android smartphone or tablet.

Turn TalkBack On / Off - Android™

Here's how to turn TalkBack for your Android device on or off.

Wallpapers/Theme

Samsung GizmoTablet Simulator: Changing the Wallpaper

Learn how to change the background of the Home screen on your Samsung GizmoTablet.

Verizon GizmoTablet™ - Set Wallpaper

Here's how to set the Home screen image on your GizmoTablet.

Wi-Fi & Network

Samsung GizmoTablet Simulator: Connecting to a Wi-Fi Network

Learn how to use your Samsung GizmoTablet to connect to a Wi-Fi network, so you can access the internet without using data.

Verizon GizmoTablet™ - Access Wi-Fi Direct

Here's how to use Wi-Fi Direct so you can easily connect your GizmoTablet with other Wi-Fi capable devices.

Verizon GizmoTablet™ - Add a Virtual Private Network

Here's how to add a virtual private network (VPN) to your GizmoTablet.

Verizon GizmoTablet™ - Add a Wi-Fi Network

Here's how to add an available Wi-Fi network to your GizmoTablet.

Verizon GizmoTablet™ - Auto Switch Between Wi-Fi & Mobile Data Networks

Here's how to allow your GizmoTablet to auto switch between Wi-Fi and mobile data.

Verizon GizmoTablet™ - Manually Add a Wi-Fi Network

Here's how to add a Wi-Fi network if the one you want doesn't display on your GizmoTablet.

Verizon GizmoTablet™ - Network Mode Settings

View this info on network mode settings if you're having issues with data services on your GizmoTablet.

Verizon GizmoTablet™ - Remove Wi-Fi Connection

Here's how to remove a saved Wi-Fi network from your GizmoTablet.

Verizon GizmoTablet™ - Reset Network Settings

Here's how to reset settings if your GizmoTablet can't connect to data or send / receive messages.

Verizon GizmoTablet™ - Tethered Modem Connection

Here's how to use your GizmoTablet as a modem to connect to the internet via USB or Bluetooth.

Verizon GizmoTablet™ - Turn Wi-Fi On / Off

Here's how to turn Wi-Fi for your GizmoTablet on or off.

Video: Troubleshooting a Wi-Fi Connection
(length: 2:55)

Having issues with your Wi-Fi connection? Have no fear! Follow these simple steps to get your Wi-Fi connection up and running.
Length: 2:55