Nicola (Nicki) Palmer is senior vice president and chief network officer for Verizon Wireless, the largest wireless company in the United States, with responsibility for planning, engineering, building and operating Verizon Wireless' industry-leading voice and data networks, including its growing 4G LTE network. A premier technology company, Verizon Wireless operates the nation's largest and most reliable 4G LTE network.
Prior to her current role, Palmer was senior vice president of Global Network Operations and Engineering at Verizon, responsible for planning, designing and operations of the company's global voice, data and IP networks, which span more than 2,600 cities in 150 countries on six continents. In that role, she also led the engineering and operations of the fiber-to-the-premises (FTTP) network, which enables Verizon's FiOS data and TV services.
She has served as vice president of Network for Verizon Wireless, overseeing design and deployment of the 4G LTE network with responsibility for network performance, quality assurance, product and service rollouts and regulatory compliance. She also served as vice president of Video Services at Verizon, responsible for overall program management and performance assurance.
Palmer began her career at Bell Atlantic in 1990 and has held a number of leadership positions in engineering, operations, and project and service management supporting advanced data and IP products.
She earned a bachelor's degree in industrial engineering from Penn State University and an MBA from the University of Pennsylvania Wharton School.