Select Your Device
Moto Z Play Droid Edition
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DuraXV
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hum by Verizon
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Verizon 4G LTE USB Modem UML295
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DROID TURBO 2 - Designed by You
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Moto Z Droid Edition
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Moto G™ by Motorola
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HTC One®
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Verizon Wireless UMW190 Global USB Modem
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THUNDERBOLT™ by HTC
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iPad® mini 3
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Verizon MiFi™2200 Intelligent Mobile Hotspot
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Intuition™ by LG
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Verizon Wireless Razzle™
Pantech PN-215
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Motorola MOTO™ Z6cx World Edition without Camera
Motorola RAZR V3m in Gray
Motorola MOTO™ Z6c World Edition
LG VX4650
Verizon Wireless G'zOne Type-S Push to Talk without Camera
Sierra Wireless AirCard® 580
Motorola V60s
Samsung SCH-a930
Verizon Wireless V740 ExpressCard
Samsung SCH-a950
Nokia 6205
Motorola V325i
Motorola MOTO Q™ 9c
LG VX4500
Samsung Gem™
LG Versa™
HP® Pavilion dm1-3010nr Notebook
Nokia 6215i
DROID ERIS by HTC
Samsung Trance™
DROID XYBOARD 8.2 by MOTOROLA
Verizon Wireless PN-300
LG VX8100
Motorola Rival™
Verizon Wireless PC770 2-in-1 Card and ExpressCard®
Motorola CITRUS™
Motorola Entice™
LG Clout™
Samsung N150 Netbook
BlackBerry® Curve™ 9310 smartphone
Sharp KIN™ TWO
HP® Mini 110-3098NR Netbook
Pantech PN-210
LG Fathom®
Verizon Wireless CDM8950
Kyocera KPC650
LG VX6000
Compaq® Mini CQ10-688nr Netbook
Motorola RAZR V3c
Nokia 6315i
Samsung SCH-u620
HP® Mini 311-1037NR Netbook
Nokia 7705 Twist™
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Motorola DEVOUR™ with MOTOBLUR™
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LG VX8700
Nokia 2605 Mirage
Samsung i700 Pocket PC
Nokia 6015i Prepaid
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Samsung SCH-u550
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DROID PRO by MOTOROLA
Motorola V276
Verizon AD3700 Global USB Modem
Samsung SCH-a850
Pantech PN-820
Kyocera KX444
Verizon Wireless USB1000 Global USB Modem
Nokia 2705 Shade™
Verizon Wireless CDM 7075
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LG Glance™
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Kyocera KX1v
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Sharp KIN™ ONEm
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HTC Ozone™ with TALKS™ for Verizon Wireless
BlackBerry® 8830 World Edition smartphone
HP® Mini 210-1076NR Netbook
Nokia 2705 Shade™ Non-Camera
DROID XYBOARD 10.1 by MOTOROLA
HTC Apache XV6700
LG VENUS™
Motorola Krave™ ZN4
Samsung SCH-a650
Verizon Wireless V620
Samsung i600 Smartphone
Motorola C343
Motorola T730
Motorola V120e
Motorola MOTORAZR maxx Ve
Kyocera K323
Nokia 7205 Intrigue™
Motorola T300p
Jest™
HP® Pavilion dm1-2010nr Entertainment Notebook
Samsung Renown™
Motorola MOTOSLVR L7C
Samsung Omnia®
Samsung SCH-a970
Verizon XU870 Global ExpressCard®
Motorola Rapture™ VU30
Motorola V276 Prepaid
Motorola MOTO Q™ music 9m
Samsung Sway™
Samsung SCH-n330
HP® Mini 110-1046NR Netbook
Motorola MOTORIZR Z6tv
Samsung Galaxy Tab® 4
Motorola V325xi
BlackBerry® 7750
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Motorola C333
Samsung SCH-a610
Kyocera KX2
Verizon Wireless XV6600 without Camera
Motorola V265
Kyocera K404
Motorola V710
Nokia 2128i
Moto G Play
Nokia 6305i
Samsung SCH-a790
Samsung SCH-a795
LG VX2000
Motorola V60p
Verizon KPC680 ExpressCard®
Kyocera KX414
Nokia 3589i
Verizon Wireless V640
Samsung SCH-a990
Samsung SCH-a310
Samsung SCH-a530
Sharp KIN™ TWOm
Nokia 2285
Verizon Wireless Blitz® Prepaid
Nokia 6236i
Samsung SCH-i730
LG V
BlackBerry® 7250
LG VX4700
Samsung SCH-a890
Samsung SCH-i760
Samsung Glyde™
LG VX9400
HTC Touch Pro™
DROID R2D2 by MOTOROLA
Verizon Wireless U630 PC Card
Samsung SCH-i830
Motorola V65p

Terms & Conditions - Verizon Cloud

VERIZON ONLINE CUSTOMERS: YOUR USE OF VERIZON CLOUD IS SUBJECT TO THE TERMS OF SERVICE THAT YOU ACCEPTED AS PROVIDED BY VERIZON ONLINE.

Your use of Verizon Cloud service and related software and applications (the "Service"), is subject to the following terms of use (the "Agreement"). Verizon ("We", "Us", "Our") may change this Agreement from time to time. By continuing to use the Service after We have notified you of changes, you're agreeing to accept those changes. Here are some other important things We want you to know about the Service.

Customer Agreement. When you signed up to be Our customer, you entered into a Customer Agreement with Us, and the Service is also subject to that agreement. For business and government users, the Service is subject to the agreement for wireless service between Us and your organization.

Account Security. You are solely responsible for any use of the Service on devices associated with your Verizon account, or through use of your My Verizon username and password. We expressly disclaim any liability for damages you may incur in connection with any unauthorized use. To help reduce the possibility of unauthorized use, We strongly recommend implementing security measures, such as a screen lock or a unique password that others won't easily guess, on any device from which you plan to access the Service.

Privacy. We may use information about your activity in the Service subject to the Verizon Privacy Policy.

How the Service Works. You can access the Service in the following ways: (i) through a mobile application (the "Mobile App"), (ii) by logging into My Verizon, or (iii) by downloading computer software from Our website (the "Computer Client"). Not all Service features are available through all access methods. Data used when using the Service will be billed per the terms of your data plan/feature. You may choose to store, manage, access and share content that you have created or that you otherwise have the right to store, manage, access and share using the Service ("Content"). Your device type (e.g., smartphone, tablet) and operating system (e.g., Android, iOS) determine: (i) the types of Content you can back up, (ii) the device locations from which Content is backed up, and (iii) whether Content is manually or automatically backed up. See the Service FAQs for more details. When using the Mobile App, a small amount of data may be used to collect non-personally identifiable information to help us analyze or improve the Service. If you choose to sync text and multimedia messages, the initial sync will include only messages transmitted during the last 90 days. After that, any new messages will be synced in accordance with the schedule you select.

Your ability to view and delete Content in the Service varies by Content type:

  • Messages and call logs can only be viewed and deleted in the applications in which they were created. They will be stored in the Service until the following actions occur: (i) you delete them on your device and (ii) you complete a manual backup (or your next automatic backup occurs).
  • Contacts can be viewed in the Service, and can be deleted in My Verizon or the application in which they were created. Contacts will be stored in the Service until the following actions occur: (i) you delete them on your device or in My Verizon and (ii) you complete a manual backup (or your next automatic backup occurs).
  • Pictures, videos, music and documents can be viewed and deleted in the Service. Deleting these types of Content on your device will not delete them in the Service, and deleting them in the Service will not delete them on your device.

Content. By using the Service, you grant a non-exclusive, fully-paid and royalty-free, sub-licensable, assignable, irrevocable worldwide license to provide all facilities and to enable those facilities to take all actions with respect to Content that may be necessary or reasonable to provide, or to facilitate the provision of, the Service, pursuant to any current and future patents, copyrights and trademarks owned or licensable by You, to the extent necessary for Us to exercise any license right granted herein, including, without limitation:

  • storing and retrieving the Content;
  • making the Content available to You;
  • conforming to connecting networks' technical requirements;
  • transferring your Content from one mobile device you own to another mobile device you own; and
  • transcoding Content into a viewable or otherwise appropriately perceptible format.

"Metadata" includes information about various characteristics of Content. Metadata may include the file name, the file type, the date and time the file was created, and any location information that is included in the file, such as in photos taken with a phone that has location settings turned on ("Location Metadata"). By using the Service, you grant Us the right to access, analyze and use Metadata, including Location Metadata, to provide the Service, including features and options to optimize the display, appearance and organization of Content.

You are solely responsible for your Content and your actions in connection with your or other users' Content. By choosing to share Content with others via any means, including messaging or social media applications or other services, you are making your Content publicly available. You represent and warrant that you have the right to publicly share your Content, and to permit and enable others to access, distribute, copy, transmit, download, stream, perform or otherwise use your Content without your prior knowledge or consent, and you expressly authorize all of those actions. We are not responsible for and expressly disclaim any liability for actions taken by you or others in connection with Content that you choose to share, view, or otherwise access through the Service. We don't control or endorse your or other users' Content. By using the Service, you may be exposed to content that you find offensive, indecent or otherwise objectionable. We are not obligated to screen or monitor Content, but We reserve the right to do so, and to suspend or restrict sharing of Content that is identified as copyrighted. We may also remove Content without notice and in Our sole discretion. If you choose to use the Service to transfer Content between your mobile devices using a WiFi network, you are solely responsible for ensuring the security of the WiFi network that you use.

Third Party Services. When using the Service, you may access applications, content or services provided by other companies or individuals ("Third Party Service"). You may also have the option to access the Service from a Third Party Service or to allow a Third Party Service to access your Verizon Cloud account; for example, so you can access, store or share your Content using the Third Party Service, or to store content from the Third Party Service in your Verizon Cloud account. You may disable links to some Third Party Services at any time in the Settings of the Mobile App. We reserve the right to stop supporting links to any Third Party Service at any time without notice. Your use of Third Party Services may be subject to additional terms of the Third Party Service provider, such as a separate privacy policy or user agreement. Your use of "Stories" in the Mobile App is subject to RealNetworks, Inc.'s Terms of Service and Privacy Policy. Your use of "Prints & Gifts" in the Mobile App is subject to FUJIFILM North America Corporation's Terms of Service and Privacy Policy. BEFORE YOU LINK YOUR VERIZON CLOUD ACCOUNT WITH A THIRD PARTY SERVICE OR AUTHORIZE A THIRD PARTY SERVICE PROVIDER TO ACCESS YOUR VERIZON CLOUD ACCOUNT, IT IS YOUR RESPONSIBILITY TO UNDERSTAND HOW A THIRD PARTY SERVICE PROVIDER WILL ACCESS, USE, STORE AND SHARE YOUR CONTENT. WE MAKE NO WARRANTY, REPRESENTATION, ENDORSEMENT OR GUARANTEE REGARDING, AND ACCEPT NO LIABILITY OR RESPONSIBILITY FOR, THE QUALITY, CONTENT, NATURE, RELIABILITY OR AVAILABILITY OF THIRD PARTY SERVICES. YOU ARE SOLELY RESPONSIBLE FOR AND ASSUME ALL RISK ARISING FROM USE OF THIRD PARTY SERVICES IN CONNECTION WITH THE SERVICE AND OTHERWISE.

Beta Features. We may release features or functionality of the Service that are still being evaluated or tested ("Beta Feature"). We will tell you if something is a Beta Feature. If you choose to use a Beta Feature, note that it may not perform as reliably as other Service features. We may change, suspend, or discontinue a Beta Feature at any time without notice.

Digital Millennium Copyright Act Claims. For instructions on how to notify Us if you believe that content stored on the Service infringes your copyright, please click here.

Software. In connection with the Service, We will provide to you software that is owned by Us, Our affiliates or third-party licensors ("Software"). We may update the Software from time to time and your failure to install any update may affect your Service and/or use of the Software. You may use the Software only as part of, or for use with, the Service as authorized in this Agreement.

Subject to the terms and conditions of this Agreement, We grant you a limited, non-exclusive, non-transferable license to use the Service, the Software and Content solely as authorized in this Agreement. All rights regarding use of the Service, Software and Content not expressly granted in this Agreement are reserved by Us and/or any third-party licensors. However, you retain all of your ownership rights in Content that you create yourself. The Software may contain programming, scripts, tools, modules, libraries, components, or other items that were developed using "open source" code; for more information, please visit www.verizon.com/opensource.

Restrictions. Except as applicable to Open Source Software, you agree that you will not attempt to modify any Software or Content (other than Content that you generate yourself or otherwise own) obtained through the Service for any reason, including for the purpose of creating a ring tone or disguising or changing ownership or source (including without limitation, falsifying or deleting author attributions, legal or other proper notices or proprietary designations indicating the origin or source of information that is uploaded or downloaded from the Service or used in any materials and information submitted by you, in any form) of the Content. You agree to follow all rules and policies applicable to the Service, including required or automated updates, modifications and/or reinstallations of Software and obtaining available patches to address security, interoperability and/or performance issues. You also agree: (i) to comply with all applicable laws, regulations, and rules (including, without limitation, the My Verizon Terms and Conditions and the Verizon Wireless Website Use Terms and Conditions, each of which can be found at www.verizonwireless.com) when using Content or the Service, and any applicable third party terms and conditions (including those of any mobile application store from which you download the Mobile App); (ii) except as applicable to Open Source Software, not to adapt, alter, modify, reverse engineer, de-compile, disassemble, translate, attempt to derive source code from or create derivative works of the Service or Software, or otherwise tamper with or modify any security features or other Service components for any reason (or allow or help anyone else to do so). This service is subject to the Export Administration Regulations ("EAR") of the United States Department of Commerce, and shall not be used in Cuba, Iran, Syria, Sudan, North Korea or any other destinations that are now or hereafter otherwise prohibited, controlled, sanctioned or embargoed under United States law. Further, this service is subject to Nuclear, Biological, Chemical, and Missile Proliferation Sanctions of the United States, and shall not be used in a manner now or hereafter otherwise prohibited, controlled, sanctioned or embargoed under United States law.

IMPORTANT SERVICE DISCLOSURES. YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE IS IMPLEMENTED WITHOUT SPECIFIC CONTROLS THAT MAY GENERALLY BE REQUIRED OR CUSTOMARY FOR CUSTOMERS IN ANY PARTICULAR INDUSTRY AND ARE NOT DESIGNED TO SATISFY ANY SPECIFIC LEGAL OBLIGATIONS. YOU ARE SOLELY RESPONSIBLE FOR DETERMINING THAT THE SERVICE SATISFIES ANY LEGAL, REGULATORY OR CONTRACTUAL OBLIGATIONS YOU MAY HAVE. YOU AGREE TO USE THE SERVICES IN ACCORDANCE WITH ALL APPLICABLE LAWS AND NOT TO USE THE SERVICES IN ANY MANNER THAT MAY IMPOSE LEGAL, REGULATORY OR CONTRACTUAL OBLIGATIONS ON VERIZON OTHER THAN THOSE WITH WHICH WE HAVE EXPRESSLY AGREED TO COMPLY IN THIS AGREEMENT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, YOU AGREE NOT TO CAUSE, OR OTHERWISE REQUEST THAT VERIZON CREATE, RECEIVE, MAINTAIN OR TRANSMIT PROTECTED HEALTH INFORMATION (AS DEFINED AT 45 C.F.R. § 160.103) FOR YOU OR ON YOUR BEHALF IN CONNECTION WITH THE SERVICES OR IN ANY MANNER THAT WOULD MAKE VERIZON A BUSINESS ASSOCIATE (AS DEFINED AT 45 C.F.R. § 160.103) TO YOU.

DISCLAIMER OF WARRANTIES. THIS SERVICE, CONTENT AND SOFTWARE IS PROVIDED 'AS IS' AND 'AS AVAILABLE,' WITHOUT WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND BY EITHER US, OUR AFFILIATES, OFFICERS, EMPLOYEES, LICENSORS, CONTRACTORS, AND AGENTS, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, NONINFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. WE AND OUR AFFILIATES, OFFICERS, EMPLOYEES, LICENSORS, CONTRACTORS, AND AGENTS (TOGETHER, THE "VERIZON PARTIES"), AND ANY THIRD PARTY MOBILE APPLICATION STORE OPERATORS FROM WHICH YOU DOWNLOAD THE MOBILE APP, WILL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSSES OR DAMAGES OF ANY KIND, INCLUDING LOSS OF CONTENT, OR ANY SECURITY ISSUES THAT MAY RESULT FROM YOUR USE OF THE SERVICE. NO ADVICE OR INFORMATION GIVEN BY THE VERIZON PARTIES SHALL CREATE ANY WARRANTY HEREUNDER.

Limitation of Liability. You agree that the Verizon Parties, and any third party mobile application store operators from which you download the Mobile App, are not liable in any way for any losses, damages or injuries caused directly or indirectly by your or anyone else's use, misuse or removal of the Service, your Content, or other users' Content. You agree that the Verizon Parties will not be liable to you or any third party for any failure of the Service to perform, damage to your personal property, including but not limited to, your mobile device, personal computer equipment or software, losses or injury to your business or data, or damages, including lost income or business opportunity relating to or caused, directly or indirectly by, service failures, equipment or underlying line failures, by any failures of the Software We provide, or by any viruses or other disabling code or intrusions to your system.

Your Representations and Warranties. You represent, warrant and agree that:

  • you will use the Service only as authorized by this Agreement and in compliance with all applicable laws, rules, regulations and ordinances ("Laws"), including without limitation, any applicable intellectual property Laws;
  • you will not attempt to sell or resell the Service without Our prior written consent;
  • you will not use the Service to redistribute, rebroadcast, publicly perform, publicly display, share or otherwise transfer any copies of Content, or otherwise make use of Content in any way that would infringe any else's copyright or other ownership right in such Content or violate any Laws applicable to such Content;
  • you will not share or otherwise make available Content that is illegal, or use the Service to commit fraud, harass, abuse or mislead others;
  • you will not share or otherwise make available Content in a manner that violates any Laws relating to a person's right to privacy or the export of personal data, including without limitation, Laws that restrict unauthorized distribution of intimate images;
  • use the Service to interfere with, abuse or violate the property rights of others, including, without limitation, activities that result in the distribution of malware, viruses, worms, time bombs, Trojan horses, or other destructive activities;
  • you will not attempt to circumvent or disable the security of the Service, bypass storage limits, or impair the performance of Our systems, servers, or networks;
  • you own or have the necessary licenses, rights, consents, and permissions (including but not limited to patent, trademark, trade secret, copyright, rights of publicity and privacy and other proprietary rights): (a) to store the Content on the Service and to permit access to such Content by others, and (b) to permit Us to fully provide the facilities for the Service, and to exercise the licenses you grant to Us in this Agreement;
  • the inclusion of your Content and use of the Service to store and provide access to your Content and exercise by Us of the license granted by you herein will not violate or infringe upon the trademark, trade name, copyright, right of privacy or publicity, property rights, or any other proprietary rights of any person or entity;
  • you are not a citizen of an embargoed country or prohibited end user under applicable U.S. export and anti-terrorism laws, regulations and lists. You will not use, export or allow a third party to use or export the Service in any manner that would violate applicable law, including but not limited to applicable export control laws and regulations.

Your representations and warranties apply to any use of the Service and Content on devices associated with your Verizon account, through use of your My Verizon username and password, or through or in connection with any Third Party Service. Without limiting other rights and remedies we may have under this Agreement or otherwise, We may remove Content, restrict your ability to share Content, disable links to Content that you have shared, or suspend your ability to access Content without notice and in Our sole discretion, including without limitation, if We believe that you have breached any of your representations and warranties or otherwise violated the terms of this Agreement, or that you use the Service in a way that may injure Our reputation or result in legal action against Us.

Indemnification. In the event You act or use the Service in a manner not permitted in this Agreement or breach any of your representations and warranties, You will: (i) be in material breach of this Agreement; (ii) indemnify, defend and hold harmless the Verizon Parties and other Service users for any losses, expenses, costs, liabilities, damages, penalties, investigations or enforcement proceedings (including attorneys' fees) arising from or relating to Your actual or alleged breach of this Agreement including without limitation, your representations and warranties or any claim that your use of Content infringes or otherwise violates any applicable laws, rules or regulations, or any third party's intellectual property or other rights, including, without limitation, personal or privacy rights; (iii) take, at Your expense, prompt action to correct and/or mitigate the effects of Your breach of this Agreement; and (iv) provide Us with reasonable cooperation and support in connection with Our response to your breach of this Agreement. You shall assume and be solely responsible for any reporting requirements under law or contract arising from your breach of this Agreement.

Termination. We may limit, suspend, terminate or discontinue the Service, or certain features or functions of the Service, at any time without notice. We may also limit, suspend, terminate or discontinue Your use of or access to the Service or certain features or functions of the Service, at any time without notice. If you breach this Agreement, your right to use the Service shall terminate immediately and without notice. We reserve the right to terminate Your use of the Service and delete your account and Content if you have not accessed or used the Service for twelve (12) consecutive months. We will notify You prior to such termination. NOTE: BEFORE YOU DELETE YOUR CONTENT OR DISABLE THE MOBILE APP OR COMPUTER CLIENT, PLEASE DOWNLOAD ANY CONTENT THAT YOU WISH TO SAVE. WE ARE UNABLE TO ACCESS CONTENT FROM A TERMINATED ACCOUNT.

Additional Terms and Conditions for Mobile Apps Downloaded from the Apple App Store. You may only use the Mobile App on iOS devices that you own or control, as permitted by the Usage Rules set forth in Apple's App Store Terms of Service. You and We acknowledge that: Apple is not obligated to furnish any maintenance and support services with respect to the Mobile App, that Apple and its subsidiaries are third party beneficiaries to this Agreement, and that, upon Your acceptance of the terms and conditions of this Agreement, Apple will have the right to enforce this Agreement against you in its capacity as a third party beneficiary to the Agreement. Apple is not responsible for any claims made by you or a third party regarding the Mobile App, including intellectual property infringement claims, or Your use or possession of the Mobile App, including but not limited to (i) product liability claims, (ii) any claim that the Mobile App fails to conform to any applicable legal or regulatory requirement, (iii) claims arising under consumer protection or similar legislation, or (iv) claims, losses, liabilities, damages, costs or expenses attributable to any failure of the Mobile App to conform to any warranty, express or implied. If the Mobile App fails to conform to any warranty, you may notify Apple and Apple will, as your sole and exclusive remedy, refund the amount - if any - that you paid Apple for the Mobile App. Questions regarding the Mobile App may be sent to VerizonCloud@verizonwireless.com.

Updated 8/29/16

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