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Data Gifting FAQs

General Information
  1. What's data gifting?

    Data gifting lets you buy data and send it to another Verizon Wireless customer as a gift.



  2. Who can send data as a gift?

    You can send a data gift if:

    • You're a Verizon Wireless customer on a shared monthly plan
    • Your phone number has been in service for at least 60 days
    • Your account is eligible for Carrier Billing

    If you aren't eligible to send a data gift, we'll let you know when you try to send one. Learn more about what steps to take in our Troubleshooting section below.



  3. Who can receive data as a gift?

    If you have an active Verizon Wireless account with a shared monthly data plan (e.g., the new Verizon Plan, The Verizon Plan or The MORE Everything® Plan), you're able to receive a data gift. If you're ineligible, we'll inform the person trying to send you a data gift that your mobile number isn't eligible. Learn more about what steps to take in our Troubleshooting section below.

    If you receive a data gift but cancel your Verizon Wireless account or switch to a non-qualifying plan or ineligible account type, you'll forfeit your data gift(s).

    Note: Data gifts aren't transferable and won't be prorated.



  4. How do I send data as a gift?

    You can send a data gift from the Verizon Messages app or through the Data Gift page.

    Verizon Messages App

    1. Open a conversation with the person you want to send a data gift to.
    2. Next to the Type a message field, tap the Plus Sign.
    3. Tap Gift.
    4. Tap the Verizon Mobile Data icon.
    5. Select the dollar amount for your data gift and write a message, if you'd like.
    6. Tap Purchase to buy your data gift.
    7. Enter your billing ZIP code.

    You've successfully sent a data gift to someone with Verizon Messages.

    Online

    1. Go to the Data Gift page on your computer or mobile browser.
    2. Sign in to My Verizon with your User ID or mobile number and password.
    3. Enter the phone number of the person you're sending the gift to.
    4. The green check mark indicates if the person receiving the gift is eligible.
    5. Enter your name and write a personal message.
    6. Check the box agreeing to add the charges to your account.
    7. Click Send.

    You've successfully sent a data gift to someone online.



  5. How do I redeem a data gift?

    Redeeming your data gift is easy. For the best experience, we recommend using the Verizon Messages app. However, you can redeem a data gift from other messaging apps and with My Verizon or the My Verizon app.

    • Verizon Messages app: In the message conversation, tap the Redeem link above the data gift.

    • Other text messaging apps: You'll get a text message from Verizon with details about your data gift along with a four-digit pin code. Reply to that message with your pin code to redeem your data gift.

    • My Verizon and the My Verizon app: In the Notifications menu or Data Wallet, click or tap Redeem Now next to the data gift you want to redeem.


  6. What should I do if I lost the text message with the data gift?

    You can redeem your data gift from the Notifications menu or Data Wallet in My Verizon or the My Verizon app.

    For instructions about redeeming a data gift in My Verizon and the My Verizon app, see How do I redeem a data gift?



  7. Do data gifts expire?

    Unredeemed data gifts don't expire. Once they've been redeemed, data gifts expire at the end of your next bill cycle. For example, if you redeem a data gift in the middle of your bill cycle, it's good for the rest of your current bill cycle through the end of your next bill cycle.



  8. How does the gifted data work after I've redeemed it?

    Once you redeem a data gift, it'll be added to your account for all of your lines to share. Any data gifts will be used before your regular monthly allowance. You'll have until the end of your next scheduled bill cycle to use your data gift before it expires.

    Data gifts are only applicable for future data usage and can't be applied to any existing data charges or overages on your account when you redeem them.



  9. Can I use a data gift to pay an overage charge on my account?

    If you receive a data gift while you already have an overage on your account, it can't be used to pay for the charge. However, data gifts are a great way to prevent future overages for your family, friends and even yourself.

    Data gifts have no cash value, aren't returnable or refundable, and may not be exchanged or redeemed for cash. You can use your data gift during the billing cycle of your choice. That opportunity doesn't expire, but it's subject to the limitations and restrictions set forth in the terms and conditions.



  10. How many data gifts can I send each bill cycle?

    You can spend up to $100 on data gifts for each line on your account in a given bill cycle. Data gifts are charged to your Verizon Wireless bill, and normal Carrier Billing rules apply. Visit the Carrier Billing FAQs for details.



Troubleshooting
  1. I tried sending a data gift, but your website says I'm not eligible. What can I do?

    Refer to the Data Gifting Terms & Conditions for complete eligibility requirements. If you're currently ineligible but still want to send data gifts, you can change your plan in My Verizon to an eligible plan, such as the new Verizon Plan, The Verizon Plan or The MORE Everything Plan.



  2. Someone was unable to send a data gift to my phone number. Is it possible I'm ineligible to receive one?

    Most Verizon Wireless customers should be able to receive a data gift, but there are some reasons you may not be eligible. If you aren't eligible, we'll inform the person trying to send you a data gift that your mobile number isn't eligible. If you still want to receive data gifts, you can change your plan in My Verizon to an eligible plan, such as the new Verizon Plan, The Verizon Plan or The MORE Everything Plan.

    You won't be able to receive a data gift if:

    • Your account or line isn't active
    • You're on a prepaid, Talk & Text, Data-Only, single-line or business plan
    • Your account has the data-block feature turned on
    • You're using the Usage Controls feature
    • Your account is flagged for fraudulent activity
    • Your account has reached the maximum of 11 data gifts


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