Delete Media - Verizon Cloud - Website

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Note Notes:

  • To permanently delete messages from the Verizon Messages app, refer to Delete Messages - Verizon Messages - Website.
  • To delete messages from other messaging apps, they must be deleted from your device.
  • Each mobile number has its own sign-in credentials to access Verizon Cloud content.

 

  1. From a computer visit My Cloud Media & Contacts.
  2. Note My Plan and Services is located at the top of the page.
  3. Click the appropriate tab:
    • Photos & Videos
    • Music
    • Documents
    Click a Tab
  4. Select a file(s) then click the Delete icon.
    Note To select all the pictures/videos:
    • Click the box next to the total number of files then click OK if prompted.
      Note It may take a moment to process depending on the number of files in the Cloud.
    Note Selected when a check mark is present.
    Click the Delete Icon
  5. Click OK to confirm.
  6. If prompted, click OK.
  7. To permanently delete files and free up storage space:
    1. Click Settings.
      Click Settings
    2. Click Trash.
      Click Trash
    3. Click Empty Trash Can.
      Click the Empty Trash Can Icon
    4. Click OK.

 

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