To download the My Verizon app, select one of the following:
Supported on smartphones and tablets running 4.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.
Supported on iPhones (excludes Apple® iPhone® 4 / 4s) and iPads running iOS 10.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.
The My Verizon app is usually pre-installed on the device; navigate: Apps > Verizon folder > My Verizon.
If the app is uninstalled, follow the instructions below:
From a Home screen, tap Play Store .
May need to navigate: Apps > Google > Play Store.
To access the Google Play™ Store, a Gmail™ account is required.
If presented, review the Google Play Terms of Service then tap Accept to continue.
Tap the Google Play search bar (at the top) then enter and select the My Verizon app.
To open the app, tap Open.
To exit without launching the app, tap the Home icon (at the bottom).
For assistance retrieving or changing Apple ID passwords, check out this Apple Support page.
Requires iOS 10.0 or later. Compatible with iPhone and iPad.
From a Home screen, tap App Store .
Tap Search (at the bottom).
Tap Search (at the top) to enter 'My Verizon app' then tap Search.
Tap 'Get' or the 'Cloud Download' icon.
If prompted, tap Install.
If prompted, tap Use Existing Apple ID.
An Apple ID is required for app downloads; it's the email address associated with the account.
If you have Face ID enabled, double-tap the Side button then look at your screen to verify purchase.
Enter the Apple ID and password then tap OK.
The My Verizon app is downloaded to the Home screen.