To download the My Verizon app, select one of the following:
Supported on smartphones and tablets running 4.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.
Supported on iPhones (excludes Apple® iPhone® 4 / 4s) and iPads running iOS 10.0 or higher. For all other devices, visit verizonwireless.com to sign in and manage your account.
The My Verizon app is usually pre-installed on the device; navigate: Apps > Verizon folder > My Verizon.
If the app is uninstalled, follow the instructions below:
From a Home screen, tap Play Store .
May need to navigate: Apps > Google > Play Store.
To access Google PlayTM Store, a is required.
If presented, review the Google Play Terms of Service then tap Accept to continue.
Tap the Google Play search bar (at the top) then enter and select the My Verizon app.
To launch the app, tap Open.
To exit without launching the app, tap the Home icon (located at the bottom).
Requires iOS 10.0 or later. Compatible with iPhone and iPad.
From the Home screen, tap App Store.
Tap Search (located at the bottom).
Tap Search (located at the top) to enter "My Verizon app" then tap Search.
Tap Free or the Cloud Download icon.
If prompted, tap Install.
If prompted, tap Use Existing Apple ID.
An Apple ID is required for app downloads; it is the email address associated with the account.
If you have Face ID enabled on the Apple iPhone X, double-tap the Side button then look at your screen to verify purchase.
Enter the Apple ID and password then tap OK.
The My Verizon app is downloaded to the Home screen.
From the Home screen, tap My Verizon.
If prompted to "Allow My Verizon to access your location even when you are not using the app?", tap the desired option:
If prompted with "My Verizon would like to send you notifications", tap the desired option: