My Verizon - Support Overview

Manage your account online with My Verizon. Pay your bill, check your usage, swap SIM cards, view your order status and much more.

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Documents & Receipts

My Documents and Receipts FAQs

Learn about your important documents and receipts stored in My Verizon, including how to view, print and save them.

Paying the Bill

How to Manage Payment Methods

Pay your bill quicker by setting up a credit card, debit card or checking account for monthly payments. Choose Auto Pay so you're never late paying your bill.

How to pay your bill online, by phone or mail

Get instructions to make bill payments online, by phone, by mail or at a Verizon store. Pay with a credit, debit, ATM or gift card, or with a check or money order.

How to set up and manage Auto Pay | Verizon

Get detailed instructions on how to set up Auto Pay and manage your Auto Pay preferences to conveniently pay your wireless bill with automatic monthly payments.

Paper-free billing FAQs

Find out more about our paper-free billing option in order to reduce clutter and simplify how you view your monthly Verizon Wireless bill.

Pay your wireless bill FAQs

Get answers to questions about payment options (auto pay), billing due dates, when late fees are applied and how to make payments for a disconnected account.

Payment Arrangements & Promise to Pay FAQs

Can't pay your bill on time? Set up a Payment Arrangement or Promise to Pay. Get a grace period to avoid service interruptions and collection activity.

Set up Auto Pay for Monthly Bill Discounts FAQs

Get answers about Auto Pay. Set up recurring monthly bill payments and get discounts when you enroll in paper-free billing. Pay with a credit card or bank account.

Video: How to Pay Your Bill Online - Video
(length: 2:09)

Learn to pay your bill online with My Verizon or your personal bank's website.
Length: 2:09

Video: How to Set Up Auto Pay
(length: 1:52)

When you sign up for Auto Pay through My Verizon, you can ensure your payment is on time each month. Watch this video to see how to set up Auto Pay.
Length: 1:52

Viewing the Bill

Bill statement FAQs - monthly charges & paper-free billing

Learn about how to view your billing statement and get explanations of charges. Get instructions to print and compare monthly bills.

How to download billing statements

Learn how to download and print your bill. View your billing and call history, and get detailed usage by line. Access past bills up to 18 months.

How to view & download your bill statements and bill history

Find out how to view and download current and past bills with itemized charges, usage, text and call details in the My Verizon website or My Verizon app.

How to view and download call, text and data usage logs

View your usage for data, voice and messaging by line and for your total account up to 90 days in the past.

How to view previous billing statements

Access up to 18 months of past bills. Get details on usage and charges over time to help to determine if you should upgrade your plan.

Video: Understanding Your Paper Bill
(length: 2:07)

This video details the Verizon Wireless paper bill option and how to interpret all of the data.
Length: 2:07

Video: Understanding your Online Bill
(length: 3:56)

Learn how to view the different sections of your bill, including current and past charges by line and usage type (data, talk & text activity). Compare billing changes and payment history from previous months.
Length: 3:56