My Verizon app - Back Up Media to Verizon Cloud

Note Notes:

  • Ensure your app is up to date as the following steps apply to the most recent version.
  • The My Verizon app is only available for Android® devices running 4.0 or higher and Apple® iOS devices running 10.0 or higher. For all other devices, visit to sign in and manage your account.

  1. From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
  2. Tap the Menu icon Menu icon (located in the upper-left) then tap Devices.
    Tap Devices
  3. If prompted, tap Manage (below the device).
    Select a Device
  4. From the Manage tab (at the top), tap Back up to Cloud.
    Note May require scrolling down.
    Tap Back Up to Cloud
  5. Select Verizon Cloud then tap Next (at the bottom).
    Note Additional options may display (e.g., Google Drive, iCloud, etc.).
    Tap Back Up to Cloud
  6. Tap Go to app.
    Tap Go To App
  7. Follow the onscreen steps to back up your media using the Verizon Cloud app.

Note For additional info on the My Verizon app, check out these FAQs.