My Verizon app - View Order Status

If you want to view past and current orders using the My Verizon app, view this info.

Note Notes:

  • Ensure your app is up to date as the following steps apply to the most recent version.
  • The My Verizon app is only available for Android™ devices running 4.0 or higher and Apple® iOS devices running 10.0 or higher. For all other devices, visit to sign in and manage your account.
  • Available settings vary based on user type (e.g., Account Owner, Account Manager, Account Member).


  1. From the Home screen tap the My Verizon app or navigate: Apps > My Verizon.
  2. Tap the Menu icon Menu icon (upper-left) then tap Account.
  3. Tap Purchases.
  4. Tap Orders.
  5. If applicable, tap one of the orders listed for more info.
  6. Review the order info then tap Track package to view delivery info.


Note For additional info on the My Verizon app, check out these FAQs.

Related Topic: View Documents, Receipts and Agreements