Verizon Cloud - Android™ Smartphone - Install and Configure App

Check out the FAQs to learn more about Verizon Cloud.

Note Notes:

  • To transfer content directly from one device to the other refer to Access Content Transfer App for assistance.
  • Contacts are automatically restored to the device during the installation and configuration process.
  • Having a memory card in the device may be required for Verizon Cloud to work.
  • For best results, set up Verizon Cloud when the device has a good connection to the Verizon cellular network.


  1. Select Verizon Cloud from the apps screen then tap Install.
    Note If necessary, tap Play Store then enter Verizon Cloud in the search field (top).
  2. If the Cloud app doesn't open automatically, open it from the Apps list.
  3. If prompted, tap the Switch icon to turn permissions on Switch on or off Switch off then tap NEXT (upper-right).
    Note If presented, tap Allow to grant Cloud access to content on the phone.

Select Options

  1. Tap Get Started.
  2. If prompted, enter the My Verizon password for the device then tap Sign in.
    Note The phone number must be registered for My Verizon.
  3. If prompted, enter the one-time PIN sent via email during first-time setup then tap Next.
  4. Select the desired option(s) then tap Next.
    Note Option selected when a checkmark is present.
    Select Options
  5. If prompted, tap Register.
    Note If you choose 'Not Now', you can set up a profile after setup is complete.
    Select Options