Disney+ Premium (No Ads) offer with Prepaid Unlimited FAQs

This offer is no longer available. You were eligible for 6 months of Disney+ Premium (No Ads) if you signed up for one of the following between 7/27/22 - 1/31/23:

• A new Prepaid account, with an Unlimited or Unlimited Plus plan.
• Upgrade from a usage-based Prepaid plan to a Prepaid Unlimited or Unlimited Plus plan.

If you received a Disney+ promo code, you had until 3/2/23 to redeem and enroll in Disney+.

At the end of your Disney+ promotional subscription, your Disney+ subscription automatically renews on a monthly basis and you will be charged the then-current monthly price for Disney+ (currently $13.99/month) unless you cancel before then.

Learn about our Prepaid Unlimited plans.

Visit the Disney+ Verizon Prepaid Offer Terms and Conditions to learn more

Disney+ Premium (No Ads) brings you a blockbuster selection of new series and movies.

With Disney+ Premium (No Ads) you get:

• Exclusive new Originals from master storytellers at Disney, Pixar, Marvel, Star Wars, and National Geographic
• Classic films, the latest movies, and your favorite TV shows
• Unlimited downloads on up to 10 devices – take Disney+ with you
• Streaming on up to 4 devices simultaneously
• Select titles in stunning 4K HDR and Dolby Atmos Sound

Learn more about Disney+ Premium (No Ads).

After your 6-month Disney+ Premium (No Ads) promotional subscription ends, you're automatically enrolled in a paid monthly Disney+ subscription. Disney then charges your payment method on file the then-current monthly retail price of Disney+ Premium (No Ads) (currently $13.99) each month until you cancel through Disney.

You can cancel Disney+ at any time, subject to terms. No refunds or credits for partial months. Cancellation is effective at the end of your offer or billing period, as applicable.

Visit the Disney+ Verizon Prepaid Terms & Conditions to learn more.

You can cancel Disney+ anytime by signing in to your Disney+ account at www.disneyplus.com.

Note: You're limited to one Disney+ offer per account. If you cancel the Disney+ promotional subscription, the offer can't be added again.

If you cancel your qualifying Prepaid Unlimited plan, your Disney+ promotional subscription will also be canceled.

If you change to a non-qualifying plan, your Disney+ Premium (No Ads) promotional subscription will be canceled.

If you cancel your Verizon service entirely, your Disney+ Premium (No Ads) promotional subscription will be canceled.

If you suspend your Verizon service, your original Disney+ Premium (No Ads) promotional subscription end-date does not change. Your promotional subscription will continue to run through the time that your account is suspended.

You have 10 days to make a payment and reactivate your Prepaid account. If no payment is made within that 10-day period, your Disney+ Premium (No Ads) promotional subscription is canceled.

When your Prepaid Disney+ offer ends, your Disney+ subscription automatically renews to a paid monthly subscription:

• You won't have any Disney+ Premium (No Ads) service interruption.
• You'll see a charge of then-current monthly retail price of Disney+ Premium (No Ads) on the payment method provided to Disney at sign up.

If you don't want to keep the paid subscription, you can cancel your Disney+ Premium (No Ads) subscription any time at www.disneyplus.com.

No. Disney+ Basic (With Ads) through Verizon is not available for Prepaid customers at this time. Contact Disney for questions about Disney+ Basic service. Visit the Disney+ website or call 888-905-7888.

You can access Disney+ Premium (No Ads) on compatible devices including personal computers, mobile phones, tablets and connected TV devices.

Visit the Disney+ website for more information about Disney+ Premium (No Ads).

You need to sign up for the Disney+ Premium (No Ads) offer, create or sign in to a Disney+ account, accept the Disney+ Subscriber Agreement and activate your Disney+ account before you can access Disney+. When your account is set up, you can access streaming content by:

• Downloading the Disney+ app.
• Logging into your Disney+ account on a web browser.

Right now, 10 unique compatible devices can be used per subscription. Each subscription can have up to 4 devices streaming at the same time.

Visit the Disney+ website for more information about the streaming service.

Contact Disney customer care for questions about using the redemption code. Visit the Disney+ website or call 888-905-7888.

Contact Disney customer care for questions about Disney+ service. Visit the Disney+ website or call 888-905-7888.

You can sign in to your My Verizon Prepaid account, or visit the Verizon Contact Us page for questions about your Prepaid mobile service.