Tech Coach gives you over-the-phone, personalized technical support from experts in Verizon devices and consumer electronics. If you're having any issue with your phone or virtually any device that connects to it, you can contact a Tech Coach agent for help.
Tech Coach agents can solve most issues in just one call. However, if the Tech Coach agent doesn't have the answer right away, they'll call you back within 24 hours with a solution. In addition, the Tech Coach agent will make recommendations on how to optimize your device for your lifestyle.
Tech Coach also provides digital tools in the Tech Coach app and online, including chat support and a comprehensive interactive device guide, to help you learn how to optimize your device on your own.