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Moto X™ - Designed by You
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Verizon Wireless PC770 2-in-1 Card and ExpressCard®
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LG Chocolate®
Lucid™ by LG
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Nokia 2705 Shade™
Nokia 6205
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Nokia 6215i
Verizon XU870 Global ExpressCard®
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Motorola V276
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Samsung SCH-n330
Motorola MOTORAZR maxx Ve
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Nokia 6315i
Motorola Rapture™ VU30
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Verizon Ellipsis® 10 HD
Verizon Converged VOIP Device
Samsung Galaxy Tab® 4
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Motorola V325xi
LG Versa™
Yealink One TalkSM IP DECT Phone Bundle
Motorola C333
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Jest™
Nokia 2128i
Nokia 2705 Shade™ Non-Camera
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Motorola C343
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HTC Ozone™ with TALKS™ for Verizon Wireless
Samsung Omnia®
Samsung Glyde™
Verizon Wireless U630 PC Card

The Verizon Plan FAQs

  • The Verizon Plan is no longer available for new activations.
  • The new Verizon Plan has 30% more data (including unlimited options), protection from overages with Safety Mode, and Carryover Data.

Have the new Verizon plan? Go to The New Verizon Plan FAQs for plan support.

Top Questions
  1. The Verizon Plan is no longer available for new activations.

    New and current customers can get the new Verizon Plan, which has unlimited data options, on the same great network. You can switch to the new Verizon Plan any time in My Verizon.

    If you currently have the Verizon Plan, each line on your account has:

    • Unlimited talk and text
    • Unlimited International Messaging from the US
    • Mobile Hotspot on capable devices

    Your account also has shareable data for up to 10 devices in one of the following sizes:

    • XXL: 18 GB for $100
    • XL: 12 GB for $80
    • L: 6 GB for $60
    • M: 3 GB for $45
    • S: 1 GB for $30


  2. There are 2 different charges on The Verizon Plan:

    For example, if you have 4 smartphones and 1 tablet on your account, you'll have 5 line access charges (i.e., one for each device) and 1 data plan charge.

    Your bill will also include taxes and surcharges and charges for any other products or services you subscribe to. See an example bill.



  3. Monthly access charges for smartphones on The Verizon Plan differ based on:

    • If you're currently making monthly device payments or own the phone, the monthly access charge will be $20.

    • If you purchased the phone at a discounted price, the monthly access charge will remain at $40 until each device contract expires. Once each device contract expires, the monthly access charge automatically drops to $20.

    • Tablets and mobile hotspots are $10/month.


  4. Yes, you can add the following connected devices to The Verizon Plan:

    Each connected device added to the Verizon Plan is $5/month.



  5. Yes, The Verizon Plan for basic phones includes:

    • 700 minutes for $25/month
    • Unlimited messaging, including International Messaging from the US
    • $0.45/minute for more minutes
    • $1.99/MB for data

    Up to 10 basic phones can be on each account.



  6. If you're satisfied with The Verizon Plan, you can keep it.

    However, the new Verizon Plan has unlimited data options, on the same great network.



  7. No, there are no fees to change and backdate your plan.



The Verizon Plan Data
  1. A data allowance is the amount of data included with your selected plan. You use data on your device when not connected to Wi-Fi and you access the internet, check your email, play games, use apps (e.g., Facebook®, Twitter®, etc.) and more.

    Background tasks, such as syncing or location services, may also use data. With The Verizon Plan, the amount of data you use each time you access the internet will be deducted from your data allowance. The Verizon Plan comes with a data allowance that you can share with up to 10 devices on your account.

    Concerned about data overages? The new Verizon Plan has unlimited data options on the same great network.



  2. If you already use a smartphone with a data plan, you can select a data size based on how much you and the other devices that will be on your account currently use. View your past bills in My Verizon for exact usage amounts.

    If data overages are a concern for you, consider switching to the new Verizon Plan. It has unlimited data options and smaller data sizes that include Carryover Data and Safety Mode.



  3. No matter what size data plan you have, all overages are billed at $15 for each 1 GB, rounded up. For example, if you use 250 MB over your allowance, you'll be charged $15.

    Visit our My Verizon Alerts & Notifications FAQs to learn about setting usage alerts so you know when you're getting close to your data allowance. You can also change your plan any time in My Verizon.

    You can avoid overage charges with the new Verizon Plan unlimited options.



  4. No, pay as you go for data usage isn't available with The Verizon Plan. For information on the prepaid plans we offer, visit our Prepaid page.



International Benefits
  1. You can send as many as you want. Every device on your account gets to send unlimited text and multimedia messages internationally from the US on The Verizon Plan.



  2. We have several options if you make frequent international calls from the US:

    • International Value Plan - $5/month per line for unlimited calls from the US to Mexico and Canada, and calls from the US to 230+ countries, for as low as $0.05/minute.

    • Call the World - 1000 shared minutes per month for all the phones on your account to call more than 200 countries from the US.

    • Call Mexico and Canada - 1000 shared minutes per month for all the phones on your account to call from the US to Mexico and Canada.

    • International Long Distance Value Plan - Access international voice rates at a discounted per-minute rate.

    For more information, refer to our International Services While in the US page.



Managing Your Data
  1. There are 2 ways to manage your data:

    • My Verizon: Monitor your unbilled monthly data usage from the My Usage page.

    • Usage Alerts: Set up usage alerts in My Verizon to send a notification when you're reaching your data limit. To set up a data alert:
    1. Go to the Usage Alerts page in My Verizon.

    2. Under the When to Alert section, scroll down to Data and select the alerts you'd like to receive.

      Note: When a check mark appears above a percentage amount that indicates the alert has been turned on for that usage amount.

    3. Click Save All Alerts.

    You've successfully set up data usage alerts.

    Should you find that you need more or less data than your plan provides, you can change to the new Verizon Plan at any time in My Verizon.



  2. Yes. With Verizon FamilyBase®, you'll be able to monitor and set limits for data usage, define time restrictions for when data should not be used and receive alerts for each line. Verizon FamilyBase is available for $5/month for your entire account (up to 10 lines.)

    For more information, see the Verizon FamilyBase Overview page.



  3. There are various ways to check your data usage both online and on your device.

    Ways to Check Data Usage
    Method Details
    Online For a quick summary, refer to the usage meters in the My Plan section of My Verizon.

    For more detailed information, go to the My Usage page in My Verizon and click the Data tab.
    Call from your device Call #DATA (#3282) from your mobile phone. You'll get a text message containing your data usage details.
    The My Verizon app Open the My Verizon app, and your data usage will appear in your Feed on the home screen.


  4. For a quick summary of your daily charges:

    1. Go to the My Bill page in My Verizon.
    2. Click the Calls, Messages & Data tab.
    3. Click Data.

    You'll see the data usage for your last bill cycle. You can see a summary of your data usage in KB, MB or GB.



  5. If your data usage falls between 2 options, it may be a better value to sign up for a larger allowance. Should you find that you need more or less data, you can switch to the new Verizon Plan in My Verizon.

    Each 1 GB over your plan is billed at $15, rounded up to the nearest GB.

    You can get unlimited data on the new Verizon Plan. If you don't need that much data, the new Verizon Plan S-M-L data sizes offers Safety Mode, which protects you against overage charges.



  6. When your device is connected to Wi-Fi you won't be charged for any data because you aren't using the Verizon Wireless network. Visit our Wi-Fi FAQs to learn how to get the most out of Wi-Fi and save on data.



  7. If your device is connected to Wi-Fi, the apps you download won't use your monthly data allowance. If Wi-Fi is off and you're connected to the Verizon Wireless 4G LTE, 3G or 1X mobile network your downloads will count towards your monthly data allowance.



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